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Crowne Plaza London - Docklands, an IHG Hotel

4.0 star property
Waterfront London hotel in Newham with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza London - Docklands, an IHG Hotel

Exterior
Indoor pool
Exterior
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Daily full breakfast (GBP 19.99 per person)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • Bar
  • Spa
  • Gym
The price is NZ$225
includes taxes & fees
9 Jan - 10 Jan 2025

Explore the area

Map
Western Gateway, Royal Victoria Dock, London, England, E16 1AL
  • IFS Cloud Royal Docks Station
    3 min walk
  • Al Masar
    1 min walk
  • Royal Victoria DLR Station
    3 min walk
  • London (LCY-London City)
    11 min drive

Room options

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Hypo-allergenic bedding
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
  • 25 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Double Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Hypo-allergenic bedding
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Double Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Hypo-allergenic bedding
Sofa bed
Shower/bath combination
Hairdryer
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Hypo-allergenic bedding
Hairdryer
Bathrobes
Private bathroom
Shower/bath combination
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Minicooler)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Minicooler)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Hypo-allergenic bedding
Separate bedroom
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Hypo-allergenic bedding
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed (Mini cooler)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Double Bed (Mini cooler)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Hypo-allergenic bedding
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds (Mini cooler)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Double Beds (Mini cooler)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Hypo-allergenic bedding
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Hypo-allergenic bedding
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Hypo-allergenic bedding
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 1
  • 1 Single Bed

Similar properties

Exterior

Aloft London Excel

Pool
Pet-friendly
Free WiFi
Restaurant
4.4 out of 5, Excellent, (1003)
The price is NZ$216
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Aloft London Excel

Frequently asked questions

What is the cancellation policy at Crowne Plaza London - Docklands, an IHG Hotel?

Crowne Plaza London - Docklands, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza London - Docklands, an IHG Hotel?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza London - Docklands, an IHG Hotel on 9 Jan 2025 start from NZ$224.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza London - Docklands, an IHG Hotel?

Yep, Crowne Plaza London - Docklands, an IHG Hotel has a self car park with in/out privileges for GBP 25 per day. Onsite parking is limited.

Is there a spa on site at Crowne Plaza London - Docklands, an IHG Hotel?

Yep, Rinu is available for guests. You'll enjoy services like massages.

Does Crowne Plaza London - Docklands, an IHG Hotel have a pool?

Crowne Plaza London - Docklands, an IHG Hotel has an indoor pool.

What makes Crowne Plaza London - Docklands, an IHG Hotel a romantic place to stay?

A lounge bar and 24-hour room service, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at Crowne Plaza London - Docklands, an IHG Hotel.

Is Crowne Plaza London - Docklands, an IHG Hotel family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Crowne Plaza London - Docklands, an IHG Hotel is a hit with families.

Does Crowne Plaza London - Docklands, an IHG Hotel serve breakfast?

You bet, our guests can't get enough of the full breakfast here! Offered weekdays from 6:30 AM to 9:00 AM and weekends between 7:00 AM and 10:00 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Crowne Plaza London - Docklands, an IHG Hotel?

No, Crowne Plaza London - Docklands, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza London - Docklands, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Crowne Plaza London - Docklands, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Crowne Plaza London - Docklands, an IHG Hotel?

No, only service animals are allowed.

Crowne Plaza London - Docklands, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 542 out of 1003 reviews" "
Rating 8 - Good. 308 out of 1003 reviews" "
Rating 6 - Okay. 89 out of 1003 reviews" "
Rating 4 - Poor. 35 out of 1003 reviews" "
Rating 2 - Terrible. 29 out of 1003 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Leila

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Hetal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel went above and beyond for me and my partner to celebrate my birthday! A small gift and a bottle of Prosecco and an upgrade to a Docklands view room, I couldnt have asked for more! I will definitely going back again!
Stayed 2 nights in Sep 2024

10/10 Excellent

SUSAN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff at the front desk were outstanding with the help they gave me. RITA, GUSTAVO, CHEYENNE, and VIVIEN instructed me as to how to board the Elizabeth train line to get to my various destinations. They also suggested stores for groceries to go to and tourist sites.
Stayed 5 nights in Aug 2024

10/10 Excellent

Dana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, pool has limited hours for children. Hot tub only for 12 years and up.
Stayed 3 nights in Aug 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
London
Excellent service in the restaurant at breakfast, all staff very helpfyl and polite
Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got an upgrade and it was a beautiful room, clean and quiet quick access to the train station dining was amazing at the restaurant, if I’m ever in London again I’ll definitely stay here loved it
Stayed 4 nights in Sep 2024

8/10 Good

GAVIN

Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fairly quiet part of London 2 mins from DLR Royal Victoria. Food in the hotel was surprisingly good but also a few options to dine out close by. Staff were very helpful and I’d happily stay again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy. Room was lovely and we got a view. My phone cable had broken and reception gave me a packet with a multi charge cable for free. Shower had a good strong spray and toiletries were nice. Good hairdryer, iron and ironing board in room. Bed, pillows and duvet all really nice quality. At breakfast there was a vast array of food which all looked amazing. Will definitely be returning.
Stayed 1 night in Aug 2024

10/10 Excellent

Sheikh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was smooth and efficient. Gustavo was very helpful, he went above & beyond to ensure I found adequate parking and that me and my family settled in. Sabrina was on hand to answer all my queries and was very helpful too. Vivien handled my check out and dealt with my additional requests quickly and efficiently.
Stayed 1 night in Aug 2024

8/10 Good

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel. It had good facilities and amenities, was extremely close to London City Airport and had a marvellous breakfast buffet.
Stayed 1 night in Aug 2024

10/10 Excellent

Hazel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, staff were excellent and the food was lovely! It is a bit tricky to get to as a bit of a walk from the nearest tube, but ideal for the EXcel Centre.
Stayed 1 night in Aug 2024

10/10 Excellent

Corrine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

rajpal

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Lloyd

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Weekend away in London
The location was perfect for what we wanted with easy access to sights etc. The hotel itself was pretty good although a little tired. Staff were excellent, really friendly and very helpful. Swimming pool needed a clean as it was very cloudy on our 2nd visit
Stayed 2 nights in Aug 2024

8/10 Good

Maritza

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed staying at the Docklands crowne plaza hotel. My room was very clean and comfortable. The hotel is close to the tube too. The breakfast buffet was great and so was dinner. Plus I loved drinking a pint of Camden ale after a long day of sightseeing. I only have two complaints about my stay. First was upon arrival to the hotel me and my family were treated rudely by I believe a French receptionist. We had just arrived from a 10 hour journey from NYC to Heathrow Airport then a 90 minute cab drive. It was almost 11pm London time. I was standing in line to check in when the receptionist I mentioned earlier told me she sees me but they are having a staff change and I have to wait. I said ok but then minutes later she begins assisting and flirting with a handsome tall man who arrived after me to check in. I could’ve made a scene but I have manners and I was exhausted and figured it best to just mention that incident in this review. My second complaint is that the pool is really a club and they only allow children to swim in it during early hours of the day. So if you are traveling with a child like I did and picked this hotel with the intention of using the pool after a day of sightseeing please be aware that you have to make time during your trip to use the pool during the day cause you can’t after I think 5 or 6pm. So plan accordingly. But again this is a clean and comfortable hotel. And I enjoyed my stay. I would stay here again.
Stayed 6 nights in Jul 2024

8/10 Good

Kwame

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

conceição

Travelled with partner
Liked: Cleanliness
Swimming was not open to customer .they doing . kids swimming classes
Stayed 2 nights in Jul 2024

10/10 Excellent

Lori

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at the Crowne Plaza Docklands! The area is very cosmopolitan and close to the DLR network. All the staff were friendly and helpful and nothing was too much trouble! We enjoyed the breakfast and meals in the restaurant were very tasty! I would recommend the Crowne Plaza to other travellers to London
Stayed 2 nights in Jul 2024

10/10 Excellent

Samir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and nice food too.
Stayed 3 nights in Jul 2024

10/10 Excellent

James

Stayed 1 night in Jul 2024

4/10 Poor

assad

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Customer service was horrible practically the manager was shouting at me at one point about asking the car park which was overcharge me l, not very helpful £25 a night, I was told was £6 a night when I was checking in. Customer service non-existent
Stayed 1 night in Jul 2024