DoubleTree by Hilton London Angel Kings Cross

4.0 star property
Hotel with 2 restaurants, a quick walk to Sadler's Wells Theatre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton London Angel Kings Cross

Suite, 1 Bedroom
Point of interest
Point of interest
Point of interest
2 restaurants, breakfast, dinner served; British cuisine

Reviews

8.2 out of 10

Very good

Popular amenities

  • Gym
    Gym
  • Room service
    Room service
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
The price is NZ$284
includes taxes & fees
24 Nov - 25 Nov

Explore the area

Map
60 Pentonville Road, Islington, London, England, N1 9LA
  • Sadler's Wells Theatre
    8 min walk
  • Business Design Centre
    8 min walk
  • Russell Square
    5 min drive
  • London (LCY-London City)
    42 min drive

Room options

Deluxe Room, Double and Single Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Deluxe Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Executive Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed and 2 Single Beds

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed (Fitness)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Deluxe Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Junior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

London

DoubleTree by Hilton London Angel Kings Cross puts you in the heart of London, within just a 10-minute stroll of Sadler's Wells Theatre and Business Design Centre. Highlights at this hotel include 2 restaurants, a 24-hour gym and a bar/lounge. .The restaurant, Grill Restaurant, serves British cuisine and is open for breakfast and dinner. Bar60 is the hotel's own bar, serving drinks along with light fare. 2000 square feet (186 square metres) of event facilities include 6 meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and a snack bar/deli. Continental breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11 AM. There's also the convenience of self parking. .Sights within a 30-minute walk of this London City Centre hotel include Barbican Arts Centre and The British Museum.

What's nearby

  • Sadler's Wells Theatre - 8 min walk - 0.7 km
  • The British Museum - 5 min drive - 2.9 km
  • St. Paul's Cathedral - 6 min drive - 2.9 km
  • Emirates Stadium - 9 min drive - 3.3 km
  • London Eye - 9 min drive - 4.6 km

Getting around

  • Angel Underground Station - 4 min walk
  • London (QQK-King's Cross Train Station) - 12 min walk
  • London (LCY-London City) - 42 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪The Lexington - ‬2 min walk
  • ‪The Three Johns - ‬2 min walk
  • ‪Saint Espresso - ‬2 min walk
  • ‪Bar 60 Doubletree Hotel - ‬1 min walk

About this property

DoubleTree by Hilton London Angel Kings Cross

Hotel with 2 restaurants, a quick walk to Sadler's Wells Theatre
There are 2 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. A business centre and 6 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2000 square feet (186 square metres) and includes a conference centre. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly DoubleTree by Hilton London Angel Kings Cross. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of DoubleTree by Hilton London Angel Kings Cross was completed in March 2019.

Smoking is allowed in designated areas at this London hotel.

  • 373 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 2000 sq ft of conference space
  • 186 sq. m of conference space
  • Built in 1998
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
DoubleTree by Hilton London Angel Kings Cross offers 373 accommodations with laptop-compatible safes and free newspapers. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include a shower.

This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include offices, desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

Afrikaans, Arabic, English, French, German, Hindi, Hungarian, Irish, Italian, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (GBP 40 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11 AM on weekends; GBP 10 per person
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bar60
  • Grill Restaurant
  • Marco Pierre White

Family friendly

  • Changing table
  • Children's dinnerware
  • Children's games
  • Free cot
  • Grocery/convenience store
  • Highchair
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (2,000 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Hand-held showerhead
  • Lift (112 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Office
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 10.00 per person
  • Self-parking fee: GBP 40 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash. This property uses a grey water recycling system and eco-friendly cleaning products. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Islington
Islington Inn
Islington London
Jurys Inn Islington
Jurys Inn Islington London
DoubleTree Hilton London-Islington
Jurys Islington
Jurys Islington London
Jurys London Islington
London Jurys Inn Islington
DoubleTree Hilton Islington
Jurys Inn Islington Hotel London
DoubleTree Hilton London Islington Hotel
DoubleTree Hilton Islington Hotel
DoubleTree Hilton London Islington
Doubletree By Hilton – London Islington. England
DoubleTree by Hilton London Islington
DoubleTree by Hilton London Angel Kings Cross Hotel
DoubleTree by Hilton London Angel Kings Cross London
DoubleTree by Hilton London Angel Kings Cross Hotel London

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton London Angel Kings Cross?

DoubleTree by Hilton London Angel Kings Cross offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton London Angel Kings Cross?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton London Angel Kings Cross on 24 Nov 2024 start from NZ$283.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton London Angel Kings Cross?

Yep, DoubleTree by Hilton London Angel Kings Cross has a self car park with in/out privileges for GBP 40 per day. Onsite parking is limited.

Is DoubleTree by Hilton London Angel Kings Cross family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as changing tables and highchairs in the guestrooms, it's no surprise that DoubleTree by Hilton London Angel Kings Cross is a hit with families.

Does DoubleTree by Hilton London Angel Kings Cross serve breakfast?

Yeah, travelers quite like the continental brekkie here! Served weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at DoubleTree by Hilton London Angel Kings Cross?

No, DoubleTree by Hilton London Angel Kings Cross does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton London Angel Kings Cross?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at DoubleTree by Hilton London Angel Kings Cross?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at DoubleTree by Hilton London Angel Kings Cross?

No, only service animals are allowed.

DoubleTree by Hilton London Angel Kings Cross Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 574 out of 1200 reviews" "
Rating 8 - Good. 340 out of 1200 reviews" "
Rating 6 - Okay. 145 out of 1200 reviews" "
Rating 4 - Poor. 77 out of 1200 reviews" "
Rating 2 - Terrible. 64 out of 1200 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Simone

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Do not stay at this hotel as it's not worth your money. They turn off the ac at night and despite several requests to the staff to keep ac on at nights (my mom has a medical condition and needs to sleep in a cool room). My mom woke up in the middle of the night, the room felt like an oven, her blood pressure was low and she almost fainted. One of the nights the room was so hot that she had to take a cold shower at 3am to have her body temperature cool down. Completely lack of respect and staff could care less about the guests. I spoke to literally almost all of them and they kept promising to fix it and did not fix at all. They look like they are following a script, completely helpless. Ac keeps turning off every hour (or less) and staff will tell you ac is on but it's not true. The worse is they block the ac control in your room so you are not able to adjust or even turn it on during the middle of the night. I have never seen this level of disrespect in any hotel I have stayed in. This was the worse experience in a hotel and would never stay there again. You expect staying in a hilton hotel brand that it would be a good service but not what we experienced. The staff had a list of rooms that had issues with ac and one of them told me they did turn off to save energy which should not be the guest problem as we are paying customers and should be able to use the ac during our stays. We were out during the whole day so we were just asking for ac on at nights. Terrible experience!
Stayed 3 nights in Aug 2024

10/10 Excellent

Asha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
It was a perfect one night stay and the staff on reception were very helpful.
Stayed 1 night in Aug 2024

8/10 Good

Rachael

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Sukhdeep

Stayed 2 nights in Aug 2024

8/10 Good

Aron

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was quite pleasant and they were able to make a room available for me upon my arrival at 11 AM for no extra cost. They lost a couple points because there was leftover food left in the refrigerator had gone bad. I asked them to remove and they did an order to ventilate the room window open so I returned that evening my room was unbearably hot.
Stayed 2 nights in Jun 2024

6/10 Okay

Bharath Kumar

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect the hot cookies were delicious
Stayed 2 nights in Aug 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

yu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too noisy
Stayed 3 nights in Aug 2024

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Emmanuel was incredible! Hardest working person there by far!
Stayed 3 nights in Aug 2024

8/10 Good

Georgina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Mixed experience... Positives: great area for access to London, 15 min walk to Kings Cross, 8 min to Angel, good bus route. Clean. Luxurious lobby, gym. Friendly staff. Complimentary cookies. Fridge in room, kettle, tea, coffee but no milk sachets. Negatives: almost double charged via Hilton App, avoid Hilton App if booking through Expedia and make sure to have proof of booking and payment upon arrival! Faulty Air con (room 455) on hottest day of the year so far, conflicting stories from staff on air con, one said maintenance could come and look/ would try to reset and when unsuccessfully reset, was told that it is known to be faulty and we had to change rooms. But upgraded room was much nicer than previous. Not the best view, mediocre breakfast, could be better considering it's a Marco pier restaurant! Was told could not claim any compensation/ free breakfast due to booking via Expedia and not Hilton itself but staff member who tried to help was apologetic and friendly. Also faulty lift near to room so had to use main ones further away! Overall it's a good place for a few nights, staff were friendly and compared to some hotels in London, it's a better option but considering it's a Hilton, there could be some changes made.
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, staff and location
Stayed 5 nights in Aug 2024

8/10 Good

Karl

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Being honest, the place is expensive, the beds were a little hard but you can't argue about the convenience and the excellant breakfasts, the staff too, were lovely and very helpful throughout. I will probably stay here again if i need to be in central London, it's close to the tube, has close by easy dining options available and is generally good. it's just a bit pricey as the downside.
Stayed 4 nights in Aug 2024

10/10 Excellent

Alice

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy, convenient location in Angel, easy access to Islington and quite a few buses. Staff was very polite and friendly. The room was quiet from the traffic outside but could hear a lot of the hallway riff raff.
Stayed 4 nights in Apr 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, clean, spacious and decent service.
Clean, modern comfortable room with space and a great mattress. Everything worked. Kettle and tea, instant coffee and a fridge with milk in. Large safe in room. Modern bathroom that didn't leak and had good quality troweling - and plenty of it. Great secondary double glazing kept the noise from the Pentonville Road at bay. Had dinner one night at the restaurant. Good service but average food. Didn't have breakfast. One stop on the Tube from St Pancras (Angel) or 25 mins walk. Two stops from Euston. All stations on the Northern Line. Would I return? Yes. Leaving aside the food, it's spacious, clean and comfortable plus, within easy reach of mainline train stations.
Stayed 3 nights in Aug 2024

6/10 Okay

Leila

Liked: Staff & service
It’s a okay hotel
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not four-star quality. Disappointed.
Tired room. No toilet brush. Safe not working. Door lock card reader unreliable. Air conditioning limited to 2 hours. Dusty fixtures and fittings. Dirty toilet. Limescale on bath, missing grouting, silicone on bath peeling off, stained plug hole in bath. Messy paint jobs from latest refurbishment (2019). Generally, the hotel is showing its age. Staff were accommodating. Breakfast was good but busy and some items were not restocked quickly.
Stayed 2 nights in Aug 2024

10/10 Excellent

Janaki, Palmetto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A convenient location with easy access to Tubes.
Stayed 3 nights in Jul 2024

10/10 Excellent

Fernando

Stayed 1 night in Aug 2024

10/10 Excellent

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Piotr

Stayed 2 nights in Aug 2024

6/10 Okay

Matthew

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Our room was like an oven. We notified the front desk twice. They finally told us they were saving energy as part of the hotel’s green initiative and the AC would come on between 11 pm and 7 am, but that never happened. It was really hard to sleep when the room was so hot.
Stayed 3 nights in Jul 2024

10/10 Excellent

RHEA

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for a family trip.
Stayed 3 nights in Jul 2024