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DoubleTree by Hilton London Kensington

4.0 star property
Hotel with a fitness centre, a quick walk to Natural History Museum
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for DoubleTree by Hilton London Kensington

Outdoor banquet area
Exterior
Apartment, 1 Bedroom
Daily full breakfast (GBP 25.00 per person)
Reception

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
100 Cromwell Road, London, England, SW7 4ER
  • Natural History Museum
    6 min walk
  • Imperial College London
    7 min walk
  • Victoria and Albert Museum
    10 min walk
  • London (LHR-Heathrow)
    32 min drive

Room options

View all photos for Room, 1 King Bed, Accessible

40-inch flat-screen TV with satellite channels, TV

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds (Duplex)

Suite, 2 Double Beds (Duplex)

Suite, 2 Double Beds (Duplex)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
  • 42 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 Double Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Double Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Duplex)

40-inch flat-screen TV with satellite channels, TV

Suite, 1 King Bed (Duplex)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Bathrobes
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Duplex)

40-inch flat-screen TV with satellite channels, TV

Suite, 1 King Bed with Sofa bed (Duplex)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Private kitchen

Apartment, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Flat-screen TV
  • 90 sq m
  • Sleeps 7
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Terrace

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 Queen Bed, Terrace

Highlights

Terrace
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Premium bedding
  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed with Sofa bed (Duplex)

40-inch flat-screen TV with satellite channels, TV

Suite, 1 Queen Bed with Sofa bed (Duplex)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room, 2 Double Beds, Connecting Rooms

Shower, rainfall showerhead, free toiletries, hair dryer

Family Room, 2 Double Beds, Connecting Rooms

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
  • 42 sq m
  • Sleeps 8
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, Multiple Beds

Deluxe Room, Multiple Beds

Deluxe Room, Multiple Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
  • 26 sq m
  • Sleeps 4
  • 3 Double Beds

View all photos for Room, 2 Double Beds, Accessible

Shower, rainfall showerhead, free toiletries, hair dryer

Room, 2 Double Beds, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Lobby
Hilton London Metropole
Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.0 out of 5, Very good, (842)
The price is NZ$499
for 1 night
includes taxes & fees
18 Nov - 19 Nov
Hilton London Metropole

About the area

London

DoubleTree by Hilton London Kensington places you in the centre of London, within just a 15-minute stroll of Natural History Museum and Royal Albert Hall. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Kens Bar & Restaurant, is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. 6 meeting rooms and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas and a gym. Full breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. .Sights within a 20-minute walk of this 4-property class London City Centre hotel include Hyde Park and Harrods.

What's nearby

  • Natural History Museum - 6 min walk
  • Royal Albert Hall - 15 min walk
  • Hyde Park - 17 min walk
  • Buckingham Palace - 6 min drive
  • Piccadilly Circus - 7 min drive

Getting around

  • Gloucester Road Underground Station - 1 min walk
  • West Brompton Station - 18 min walk
  • London (LCY-London City) - 53 min drive

Restaurants

  • ‪Fait Maison - ‬2 min walk
  • ‪Club Lounge - ‬4 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Paul - Gloucester - ‬1 min walk
  • ‪Burger King - ‬1 min walk

About this property

DoubleTree by Hilton London Kensington

Hotel with a fitness centre, a quick walk to Natural History Museum
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and 6 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A fitness centre, a terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton London Kensington.

Smoking is allowed in designated areas at this 4-star London hotel.

  • 163 guestrooms or units
  • 6 levels
  • Conference rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton London Kensington offers 163 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 40-inch flat-screen televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

Chinese (Cantonese), English, French, Hindi, Italian, Lithuanian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Kens Bar & Restaurant
  • London Secret Garden

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (60 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 25.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel London Kensington
Crowne Plaza London Kensington
London Kensington Crowne Plaza
Crowne Plaza Kensington Hotel London
Crowne Plaza London Kensington England
Crowne Plaza London Kensington Hotel
Crowne Plaza London Kensington
Crowne Plaza London Kensington an IHG Hotel
DoubleTree by Hilton London Kensington Hotel
DoubleTree by Hilton London Kensington London
DoubleTree by Hilton London Kensington Hotel London

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton London Kensington?

DoubleTree by Hilton London Kensington offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton London Kensington?

As of 4 Nov 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton London Kensington on 10 Nov 2024 start from NZ$352.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes DoubleTree by Hilton London Kensington a romantic place to stay?

Romance packages and a lounge bar, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at DoubleTree by Hilton London Kensington.

Does DoubleTree by Hilton London Kensington serve breakfast?

You bet, full breakfast is served weekdays from 6:30 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at DoubleTree by Hilton London Kensington?

No, DoubleTree by Hilton London Kensington does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton London Kensington?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at DoubleTree by Hilton London Kensington?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at DoubleTree by Hilton London Kensington?

No, only service animals are allowed.

DoubleTree by Hilton London Kensington Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 419 out of 1012 reviews" "
Rating 8 - Good. 280 out of 1012 reviews" "
Rating 6 - Okay. 162 out of 1012 reviews" "
Rating 4 - Poor. 91 out of 1012 reviews" "
Rating 2 - Terrible. 60 out of 1012 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ran

Grat
Stayed 3 nights in Aug 2024

8/10 Good

Vicki

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay in the hotel was very good. The issue came at check in where Hotels.com had not notified the hotel of the booking. We therefore had a very stressful hour+ where we did not know whether we would have a room. We had a confirmation email and payment had been taken. This caused the party a lot of anxiety and we had a rush to be ready for the show we had booked.
Stayed 2 nights in Jul 2024

10/10 Excellent

Trisha, Danville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was exactly as advertised and the perfect hotel for our family on our summer vacation. The room was spacious and the staff was so friendly.
Stayed 4 nights in Jun 2024

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right across from the metro. Lots of restaurant options within a few blocks. Clean, quiet room. Friendly staff.
Stayed 4 nights in Jul 2024

10/10 Excellent

Zarlasht

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jun 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Charles

Liked: Staff & service
Nice outdoor area !
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Erwin

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
One of the worst Doubletrees I’ve stayed in. The room was not ready when we got there at 3pm. It took about an hour to get the room ready. Then they failed to clean our room. So, we had to transfer to another room. Just a really bad experience.
Stayed 5 nights in Jun 2024

8/10 Good

XIMENA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Alan

Liked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness
Great location. Friendly and helpful staff. Clean and comfortable room.
Stayed 5 nights in Jun 2024

8/10 Good

Omar, Bradford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

mohamad

Travelled with group
Liked: Cleanliness, staff & service, amenities
Nice hotel with a friendly staff, room size is smaller than expected
Stayed 4 nights in May 2024

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Robyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near an Underground stop and in a less touristy/crowded area. Great fitness center, not very big but had a good selection of weights/cardio. Staff was also helpful when we had questions/requests.
Stayed 3 nights in May 2024

6/10 Okay

Nilesh

Liked: Staff & service
Disliked: Property conditions & facilities
AC didn’t work. I asked them to fix but no one came out to fix it.. also found some little bugs crawling around on floor.
Stayed 3 nights in May 2024

6/10 Okay

Jennifer, Livonia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is conveniently located to the South Kensington museums and Imperial College London. The Gloucester Road Underground Station is very convenient. These are all positives. A couple of areas of disappointment with the hotel related to the air conditioning and the check-in process. Despite notifying the property of problems with the air conditioning in our room, it was never fully resolved. The room temperature exceeded 27 degrees Celsius even though the outside air temperature was near 16. The windows do not open. The air would run for a few minutes, never get to the desired room temperature, and then would shut off. We were never able to overcome this pattern, even after maintenance supposedly checked the thermostat. With respect to check-in, the check-in time is 3 p.m. and not a minute before. For those of us that arrive on red-eye flights, not being able to get into a room an hour or two early is a bit frustrating. The hotel lobby was full of groups of very tired people waiting to get into rooms. At 2:55 p.m., we were told the rooms were not ready and then magically at 3 p.m., they were all ready. I've stayed in many hotels across London and never had a problem getting into a room an hour or two early. For those of us traveling into London on red-eye flights, this is important. I am unlikely to book this hotel again for this reason alone.
Stayed 4 nights in May 2024

6/10 Okay

Hervé

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel in a great location. The rooms are nice especially if you have a garden view. Only negativee pooint was thhe check-in which was painful and unpleasant.
Stayed 4 nights in Apr 2024

10/10 Excellent

Darnell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and incredible staff.
Stayed 7 nights in May 2024

10/10 Excellent

Louiza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2024

10/10 Excellent

Laura

Travelled with family
The location of the hotel is great but unfortunately during our stay the tube lines to this hotel was out of order. The staff is really nice and helpfull but in weekends the buffet breakfast was way too crouwded. 1 minus: inside the hotel it is super hot and it is not possible to open any windows in the hotel rooms
Stayed 2 nights in May 2024

8/10 Good

Sofia

Stayed 1 night in Apr 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

KATHARINE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful and made us all feel very welcome, with special attention to the children. The area is excellent for children, close to the museums.
Stayed 2 nights in Apr 2024