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Ember Locke Kensington

4.0 star property
Hotel with a 24-hour front desk, a short walk to Kensington High Street

Photo gallery for Ember Locke Kensington

Lunch and dinner served, Mediterranean cuisine
Garden
Bar (on property)
Cafe
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Pet-friendly
  • 24/7 front desk
  • Laundry
The current price is NZ$291
includes taxes & fees
30 Mar - 31 Mar

Explore the area

Map
202-220 Cromwell Road, London, England, SW5 0SW
  • Kensington High Street
    ‪9 min walk‬
  • Royal Albert Hall
    ‪3 min drive‬
  • Hyde Park
    ‪3 min drive‬
  • London (LHR-Heathrow)
    ‪31 min drive‬

Room options

View all photos for Family Room

Family Room | Property amenity

Family Room

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Kitchen
Fridge
Dining table
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Locke Studio - Accessible

Locke Studio - Accessible | Private kitchen

Locke Studio - Accessible

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Kitchen
Fridge
Dining table
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Open Plan Suite

One Bedroom Open Plan Suite

One Bedroom Open Plan Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Kitchen
Fridge
Dining table
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Locke Studio

In-room safe, blackout curtains, iron/ironing board, bed sheets

Locke Studio

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Kitchen
Fridge
Dining table
Dishwasher
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Duplex Apartment

One Bedroom Duplex Apartment | Living area

One Bedroom Duplex Apartment

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Kitchen
Fridge
Dining table
  • 34 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Locke Room

Locke Room

Locke Room

Highlights

Air conditioning
Heating
Connecting rooms available
Smart TV
Blackout curtains
Private bathroom
Hairdryer
Electric kettle
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for City Studio

City Studio

City Studio

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Kitchen
Fridge
Smart TV
Blackout curtains
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

London

At Ember Locke Kensington you'll be within a 20-minute stroll of popular places like Kensington High Street and Natural History Museum. Highlights at this hotel include a restaurant and in-room Smart TVs. .The restaurant, EVE, serves Mediterranean cuisine and is open for lunch and dinner. EVE is the hotel's own bar. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Within a 20-minute walk of this 4-property class London City Centre hotel, attractions include Olympia Conference and Exhibition Centre and Kensington Gardens.

What's nearby

  • Kensington High Street - 9 min walk - 0.8 km
  • Natural History Museum - 15 min walk - 1.3 km
  • Imperial College London - 16 min walk - 1.4 km
  • Royal Albert Hall - 3 min drive - 1.9 km
  • Hyde Park - 3 min drive - 2.3 km

Getting around

  • Earl's Court Station - 6 min walk
  • West Brompton Station - 14 min walk
  • Heathrow Airport (LHR) - 31 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪The Devonshire Arms - ‬5 min walk
  • ‪KFC - ‬4 min walk
  • ‪Prince of Teck - ‬4 min walk
  • ‪Nando's - ‬4 min walk

About this property

Ember Locke Kensington

Hotel with a 24-hour front desk, a short walk to Kensington High Street
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Ember Locke Kensington also features a garden, laundry facilities, and a lift. Parking is available for a fee.

This 4-star London hotel is smoke free.

  • 121 guestrooms or units
  • 9 levels
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Ember Locke Kensington offers 121 air-conditioned accommodations with a safe and coffee/tea makers. 42-inch Smart televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Languages

English

Similar properties

Deluxe Double Room

The Resident Kensington

  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
4.7 out of 5, Exceptional, 1,133 reviews
The price is NZ$219
includes taxes & fees
30 Mar - 31 Mar
The Resident Kensington

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (GBP 40 per night)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • EVE
  • EVE
  • EVE

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (weekly)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet (65 centimetre high)
  • Lift (117 centimetre wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: GBP 30
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: GBP 40 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 66 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 40.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 40 per night
  • Pet fee: GBP 40 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: GBP 30 (subject to availability)
  • Late check-out fee: GBP 30 (subject to availability)
  • Rollaway bed fee: GBP 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Ember Locke
Ember Locke Kensington Hotel
Ember Locke Kensington London
Ember Locke Kensington Hotel London

Frequently asked questions

What is the cancellation policy at Ember Locke Kensington?

Ember Locke Kensington offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ember Locke Kensington?

As of 28 Mar 2025, prices found for a 1-night stay for 2 adults at Ember Locke Kensington on 30 Mar 2025 start from NZ$291.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ember Locke Kensington?

Yep, Ember Locke Kensington has a self car park for GBP 40 per night.

Is there a free airport shuttle available at Ember Locke Kensington?

No, Ember Locke Kensington does not offer an airport shuttle service.

Is there a bar or restaurant at Ember Locke Kensington?

Yep, they've got a lounge bar and an onsite restaurant that serves Mediterranean cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Ember Locke Kensington?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Ember Locke Kensington?

Dogs are welcome at Ember Locke Kensington, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 30 kg per pet.

Ember Locke Kensington Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 533 out of 746 reviews
Rating 8 - Good. 148 out of 746 reviews
Rating 6 - Okay. 38 out of 746 reviews
Rating 4 - Poor. 13 out of 746 reviews
Rating 2 - Terrible. 14 out of 746 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Timothy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
There is a girl who works at the cafe and breakfast who is not only totally incompetent. She was so disrespectful to me and my elderly companions. We were actually in shock because we have never experienced such poor service. Then the manger came out with another 2 men and started attacking us. Accusing us of being in the wrong. When this girl stuffed up constantly. She was nothing but RUDE and the way we were treated by her and the manager of the restaurant/cafe was wrong on so many levels. The shame is that the front desk staff were great. It was only this bad experience with this girl that ruined our stay and hence I won’t be back.
Stayed 5 nights in Jan 2025

8/10 Good

Erwin

Stayed 11 nights in Oct 2024

10/10 Excellent

Joshua

Stayed 6 nights in Dec 2024

10/10 Excellent

Drew, Camp Hill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had an appealing ambience complemented by the friendly staff. Its location makes it easily accessible to transport.
Stayed 4 nights in Nov 2024

10/10 Excellent

Drew, Camp Hill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had an appealing ambience complemented by the friendly staff. Its location makes it easily accessible to transport.
Stayed 2 nights in Dec 2024

2/10 Terrible

Miss

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hot water
Unfortunately we stayed for 2 nights and had no hot water for the entirety of the stay. I mean it was bitter cold and I actually cried when trying to shower to get clean it was so bad. I informed them the first morning but when we arrived back that night, it was still not sorted and when I tried to get further help from reception, there was actually only a security guard available and was unable to help. Whilst staff were friendly and nice, I feel this experience is totally unacceptable!
Stayed 2 nights in Dec 2024

10/10 Excellent

Haseeb

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this location are the stars of the show. Also the night staff at Locke Broken Wharf especially the junior on night shift. Unfortunately for us there was a burst pipe half way through our stay (obviously things happen outside the hotels control) however the staff handled the situation exceptionally and we had no issues onwards to the Locke at Broken Wharf. We were a bit disappointed because it was a bit far from where we were however it is Xmas time and London is a busy city so it’s hard to find other accommodation. I wanted to write this review to thank the staff. They are a credit to Ember Locke (general hotel staff, bar staff, EVE Cafe staff etc) and Locke Broken Wharf. Bonuses for Xmas should be a must
Stayed 8 nights in Dec 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and nice property
Stayed 3 nights in Dec 2024

10/10 Excellent

Thomas

Stayed 3 nights in Dec 2024

2/10 Terrible

Taelise

Stayed 7 nights in Dec 2024

6/10 Okay

Robert

Stayed 1 night in Dec 2024

10/10 Excellent

William John Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we like our stay very much
Stayed 7 nights in Dec 2024

10/10 Excellent

Sapphfire Raven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an AMAZING time at Ember Locke. The staff was extremely pleasant.
Stayed 4 nights in Nov 2024

6/10 Okay

Joshua

Stayed 2 nights in Dec 2024

10/10 Excellent

Helen, Berkeley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Comfortable and great staff.
Stayed 5 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Orencia

Liked: Cleanliness, staff & service, property conditions & facilities
Honestly I love the place. Places that you like to visit Everything you need is already there,feel like home. Staff are helpful,good service,friendly and supportive.
Stayed 13 nights in Nov 2024

10/10 Excellent

Alejandra

Stayed 7 nights in Nov 2024

10/10 Excellent

MONIKA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Finally a hotel with character!
This hotel has all the charm that you wish every other hotel could have. The colours, the plants, the vibrant life that exists within the walls of this hotel - all of it helped to make our stay feel like home away from home. We loved the aesthetic of the whole hotel. Our suite was quite spacious, and we took advantage of all the various sitting nooks to eat, drink coffee, or read. My one complaint was that the hotel seemed quite understaffed - particularly in the dining room/breakfast bar. We had to wait 20 minutes for menus, 30 minutes for our coffees, and another 20 minutes for the bill. This happened both times we opted to stay for the meal. While everything else about this hotel is wonderful, I would say that the food experience is only sub-par. The pastries don't taste all that fresh, and the service for sit-in dining is painfully slow. That being said, every interaction that we had with hotel staff was friendly, helpful, and fun. I would book here again!
Stayed 8 nights in Nov 2024

4/10 Poor

Suzanne

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The Ember Locke in London is beautifully designed and super stylish, but the service was incredibly disappointing. When we arrived at 10:00 am after an overseas overnight flight, we asked for an early check-in to rest before a gala we were attending at 6:00 pm. The staff assured us they would prioritize cleaning our room and made it seem like they would take care of us. However, after waiting in the lobby for hours, we didn’t receive our keys until 3:55 pm—just five minutes before standard check-in time. It was clear no real effort was made to accommodate us. Additionally, the breakfast experience was equally frustrating. The restaurant often had no staff present, leaving us waiting over 20 minutes on several occasions. One morning, despite arriving at 10:45 am, we were told we missed breakfast service, which ended at 11:00 am, due to the delay in being attended to. We noticed other guests experiencing similar frustrations, making it clear these issues are systemic. While the design is stunning, the lack of service made for an extremely disappointing stay.
Stayed 4 nights in Nov 2024

10/10 Excellent

joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here on our honeymoon and it was incredible. Such a cute spot & in a safe location close to public transport. The downstairs had the cutest bar and coffee shop, too!
Stayed 7 nights in Nov 2024

10/10 Excellent

Alexandra, Tenafly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVED this hotel/ property. Will definitely be returning for my next trip to London. It was a fantastic location with a great co working space, decorated beautifully. It felt more like a social club than a hotel. I would definitely come back for a longer stay. My ONLY issue was the lack of lighting in the room. Made it very hard to get ready and just function in general, the room was very dark
Stayed 1 night in Dec 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

luciana

Liked: Cleanliness, staff & service, property conditions & facilities
Arriving at Amber Locke we met John at the Front Desk who was extremely caring, friendly and helpful. He stayed kind through the entire stay. I am sorry we didn't see him to say goodbye, but we would definitely return to Amber to say hello once again. Thank you!!
Stayed 7 nights in Nov 2024

10/10 Excellent

Jacqui

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kensington Gem
The Hotel was lovely - great location, very Moroccan feel to the decor, rooms were spacious and comfortable. The onsite restaurant had just had all new staff, so service was a little chaotic but the food was amazing.
Stayed 1 night in Nov 2024