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The Cumberland, London

4.5 star property
Art Deco London hotel in London City Centre with a 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Cumberland, London

Exterior
Cafe
Gold Family Room
Serves brunch and happy hour
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
1 Great Cumberland Place, London, England, W1H 7DL
  • Marble Arch
    1 min walk
  • Hyde Park
    4 min walk
  • Selfridges
    5 min walk
  • London (LHR-Heathrow)
    40 min drive

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

Highlights

Air conditioning
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
Electric kettle
Local meal delivery service
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

Highlights

Air conditioning
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
Electric kettle
Local meal delivery service
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive King Room (With Executive Club Lounge Access)

Executive King Room (With Executive Club Lounge Access)

Executive King Room (With Executive Club Lounge Access)

Highlights

Air conditioning
Executive Lounge
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
Premium bedding
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite (With Executive Club Lounge Access)

Studio Suite (With Executive Club Lounge Access)

Studio Suite (With Executive Club Lounge Access)

Highlights

Separate sitting area
Air conditioning
Executive Lounge
Free cots/infant beds
Free minibar items
LCD TV
Premium bedding
Sofa bed - double
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Twin Room (With Executive Club Lounge Access)

Executive Twin Room (With Executive Club Lounge Access)

Executive Twin Room (With Executive Club Lounge Access)

Highlights

Air conditioning
Executive Lounge
Free minibar items
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Gold King Park View

Gold King Park View

Gold King Park View

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
  • 21 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room (With Executive Club Lounge Access)

Executive Double Room (With Executive Club Lounge Access)

Executive Double Room (With Executive Club Lounge Access)

Highlights

Air conditioning
Executive Lounge
Free minibar items
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Accessible Double

Classic Accessible Double

Classic Accessible Double

Highlights

Air conditioning
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
Local meal delivery service
Free bottled water
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Gold Family Room

Gold Family Room

Gold Family Room

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Gold King Room

Gold King Room

Gold King Room

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Star Suite (With Executive Club Lounge Access)

Star Suite (With Executive Club Lounge Access) | Living area

Star Suite (With Executive Club Lounge Access)

Highlights

Separate sitting area
Air conditioning
Executive Lounge
Free cots/infant beds
Free minibar items
LCD TV
Premium bedding
Sofa bed - double
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

Highlights

Air conditioning
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
Electric kettle
Local meal delivery service
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Gold Twin

Gold Twin

Gold Twin

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
  • 21 sq m
  • Sleeps 3
  • 2 Single Beds

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Air conditioning
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4.1 out of 5, Very good, (166)
The price is NZ$1,014
for 1 night
includes taxes & fees
5 Dec - 6 Dec
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About the area

London

The Cumberland, London places you in the centre of London, steps from Frameless Immersive Art Experience and within a short 5-minute stroll of Hyde Park. Highlights at this Art Deco hotel include a restaurant and in-room free WiFi. .The restaurant, SOUND Cafe, serves British cuisine and is open for brunch, lunch and dinner. SOUND Sports Bar is the hotel's own bar, serving drinks along with brunch and light fare. 4306 square feet (400 square metres) of event facilities include 17 meeting rooms and conference space. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:30 AM and 11:30 AM. There's also the convenience of an airport shuttle. .Sights within a 30-minute walk of this London City Centre hotel include Buckingham Palace and Piccadilly Circus.

What's nearby

  • Hyde Park - 4 min walk - 0.3 km
  • Buckingham Palace - 4 min drive - 2.9 km
  • Piccadilly Circus - 5 min drive - 3.0 km
  • Trafalgar Square - 6 min drive - 3.3 km
  • Big Ben - 6 min drive - 3.4 km

Getting around

  • Marble Arch Underground Station - 1 min walk
  • Marylebone Station - 15 min walk
  • London (LCY-London City) - 46 min drive

Restaurants

  • ‪Pret a Manger - ‬1 min walk
  • ‪Pizza Hut - ‬2 min walk
  • ‪Blank Street Coffee - ‬1 min walk
  • ‪The Sportsman Casino - ‬2 min walk
  • ‪Al Balad - ‬3 min walk

About this property

The Cumberland, London

Art Deco London hotel in London City Centre with a 24-hour front desk
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 4306 square feet (400 square metres) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly The Cumberland, London. The hotel can provide concierge services and wedding services.

This Art Deco London hotel is smoke free.

  • 1019 guestrooms or units
  • 8 levels
  • Conference rooms
  • 4306 sq ft of conference space
  • 400 sq. m of conference space
  • Built in 1929
  • Deli
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Cumberland, London offers 1019 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature premium bedding. 40-inch LCD televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Arabic, Croatian, Dutch, English, Filipino, French, German, Greek, Italian, Lithuanian, Polish, Portuguese, Romanian, Russian, Spanish, Turkish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (GBP 60 per day); reservations required
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:30 AM on weekends; GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Costa Coffee
  • SOUND Cafe
  • SOUND Sports Bar

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17 meeting rooms
  • 4,306 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet (61 centimetre high)
  • Handrails in stairways (90 centimetre high)
  • Lift (100 centimetre wide door)
  • Raised toilet seat (61 centimetre high)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 8 floors
  • Art Deco architecture
  • Built in 1929
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels

Food and drink

  • Free bottled water
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 20 per person
  • Airport shuttle fee: GBP 130 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: GBP 60 per day(1312 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cumberland Guoman
Cumberland Guoman Hotel
Cumberland Guoman Hotel London
Cumberland Guoman London
Cumberland Hotel Guoman
Guoman Cumberland
Guoman Cumberland Hotel
Guoman Hotel Cumberland
Hotel Guoman Cumberland
Cumberland Hotel London
Cumberland Hotel
Cumberland London
The Cumberland Hotel London
Great Cumberland Place Hotel London
Great Cumberland Place Hotel
Great Cumberland Place London
Hotel Great Cumberland Place London
London Great Cumberland Place Hotel
Hotel Great Cumberland Place
The Cumberland a Guoman Hotel
The Cumberland
Great Cumberland Place London

Frequently asked questions

What is the cancellation policy at The Cumberland, London?

The Cumberland, London offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Cumberland, London?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at The Cumberland, London on 15 Dec 2024 start from NZ$492.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes The Cumberland, London a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at The Cumberland, London.

Does The Cumberland, London serve breakfast?

Yep, our visitors can't get enough of the buffet brekkie here! Available on weekdays between 6:30 AM and 10:30 AM and on weekends from 7:30 AM to 11:30 AM, this is the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at The Cumberland, London?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The Cumberland, London?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Cumberland, London?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at The Cumberland, London?

No, pets are not allowed.

The Cumberland, London Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 339 out of 608 reviews" "
Rating 8 - Good. 152 out of 608 reviews" "
Rating 6 - Okay. 67 out of 608 reviews" "
Rating 4 - Poor. 23 out of 608 reviews" "
Rating 2 - Terrible. 27 out of 608 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tuyet-Nga

Liked: Amenities
Clean, convenient to Marble Arch metro stop & Hyde Park
Stayed 1 night in Aug 2024

10/10 Excellent

Tamizharasy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location. Very close to Oxford Street and Hyde Park. Friendly staffs. Clean and lovely room. Comfortable beds.
Stayed 3 nights in Aug 2024

6/10 Okay

Gina

Stayed 4 nights in Aug 2024

6/10 Okay

Rhonda

Stayed 3 nights in Aug 2024

4/10 Poor

Christine

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Location of the property was very crowded and sidewalks were super busy. The lobby smelled of sewage, which wasn’t very welcoming. The front desk reception workers were super kind and helpful. Elevator situations were slow and chaotic. Rooms were small, outdated, and felt unclean. Comforter had large stain when we turned down. When we called to get it fixed, the lady originally said it wasn’t possible to get a new one until morning but eventually we did get a new one.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lesley

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location! Awesome guest services and helpful concierge. I’d definitely stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Yamillette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in a very busy area right across from Marble Arch. Great restaurants, pubs and shopping nearby. Easy access to the tube and the bus to explore the major historic/cultural sites. Would stay there again. The hotel staff was great!
Stayed 5 nights in Jul 2024

2/10 Terrible

Luis

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I got bed bugs. Told the concierge and she didnt even change us to a different room. I had higher expectations.
Stayed 6 nights in Jul 2024

10/10 Excellent

James

Liked: Staff & service, property conditions & facilities
Love the decor quality, cleanliness, and service! Restaurant food was pretty good also!
Stayed 4 nights in Jul 2024

2/10 Terrible

imran, Fremont

Stayed 1 night in Aug 2024

8/10 Good

Chen Hsi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Front desk staff were very helpful and friendly especially Aryena (Hope I spelled it right). The lift area on the ground floor is often congested because the electronic system doesn't work very well and we have to scan a few times to get a lift to our floor. The room we had on the second floor was not well kept as the grout around the shower and sink appears to be moldy.
Stayed 5 nights in Jul 2024

10/10 Excellent

Scott

Stayed 1 night in Jul 2024

8/10 Good

MARK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was centrally located in London. The Tube was conveniently located next to the hotel. Hyde Park was very close to the hotel. The staff is friendly and the hotel was clean.
Stayed 7 nights in Jul 2024

6/10 Okay

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a problem with the toilet clogging and not flushing. But otherwise, overall was good. Location excellent
Stayed 4 nights in Jul 2024

10/10 Excellent

aman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

8/10 Good

N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well situated hotel. Lovely breakfast
Well situated hotel, friendly staff, great breakfast, clean rooms. only downside no air con in sound bar, so very hot for drinks / food
Stayed 1 night in Jul 2024

6/10 Okay

Michael

Travelled with family
Disliked: Property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
The best part of London.
Stayed 2 nights in Jul 2024

8/10 Good

parveen

Liked: Cleanliness, staff & service, property conditions & facilities
Good space overall
Stayed 9 nights in Jul 2024

10/10 Excellent

stephen

Stayed 1 night in Jul 2024

8/10 Good

D

Stayed 2 nights in Jul 2024

4/10 Poor

James

Disliked: Cleanliness, staff & service, property conditions & facilities
Bathroom were terrible
Stayed 4 nights in Jul 2024

8/10 Good

Karen

Stayed 1 night in Jul 2024

4/10 Poor

Lisa

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Smells like sewage. Water leaking in shower. Very unsafe
Stayed 2 nights in Jul 2024

10/10 Excellent

Nawaf

Stayed 4 nights in Jul 2024