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Holiday Inn Express London-Royal Docks, Docklands, an IHG Hotel

3.0 star property
Eco-certified London hotel in Newham with free breakfast
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express London-Royal Docks, Docklands, an IHG Hotel

Exterior
Point of interest
Exterior
Desk, soundproofing, iron/ironing board, free WiFi
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Parking available
    Parking available
  • Laundry
    Laundry

Explore the area

Map
1 Silvertown Way, Canning Town, London, England, E16 1EA
  • IFS Cloud Royal Docks Station
    9 min walk
  • ExCeL Exhibition Centre
    16 min walk
  • O2 Arena
    8 min drive
  • London (LCY-London City)
    10 min drive

Room options

View all photos for Standard Room

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Sofa bed
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | Bathroom

Standard Room, 1 Double Bed, Accessible

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Sofa bed
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Cable channels
  • 11 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Cable channels
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Exterior

Hampton by Hilton London Docklands

Breakfast included
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1001)
Hampton by Hilton London Docklands

About the area

London

At Holiday Inn Express London-Royal Docks, Docklands, an IHG Hotel you'll be 1.4 km (0.8 mi) from ExCeL Exhibition Centre and 2.7 km (1.7 mi) from O2 Arena. Highlights at this eco-friendly hotel include free daily breakfast and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Other amenities include a snack bar/deli and laundry facilities. Each morning a free full breakfast is served. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 3-property class Newham hotel include Tower Bridge and Thames River.

What's nearby

  • ExCeL Exhibition Centre - 16 min walk - 1.4 km
  • ABBA Arena - 6 min drive - 4.7 km
  • Westfield Stratford City - 7 min drive - 5.1 km
  • London Stadium - 7 min drive - 5.4 km
  • O2 Arena - 8 min drive - 5.7 km

Getting around

  • West Ham Station - 3 min drive
  • Royal Victoria DLR Station - 10 min walk
  • London (LCY-London City) - 10 min drive

Restaurants

  • ‪KFC - ‬10 min walk
  • ‪McDonald’s - ‬4 min walk
  • ‪Pret a Manger - ‬5 min walk
  • ‪caffe fratelli Docklands - ‬10 min walk
  • ‪Pepenero - ‬1 min walk

About this property

Holiday Inn Express London-Royal Docks, Docklands, an IHG Hotel

Eco-certified London hotel in Newham with free breakfast
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

You'll find a business centre on site. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the eco-certified Holiday Inn Express London-Royal Docks, Docklands, an IHG Hotel. Parking is available for a fee.

This 3-star London hotel is smoke free.

  • 136 guestrooms or units
  • 4 levels
  • Full breakfast (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
Holiday Inn Express London-Royal Docks, Docklands, an IHG Hotel offers 136 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Danish, English, French, German, Italian, Latvian, Lithuanian, Polish, Romanian, Russian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 15 per day)

Food and drink

  • Free full breakfast available daily
  • A bar/lounge
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Docks
Holiday Inn Express Docks Hotel
Holiday Inn Express Docks Hotel London-Royal Docklands
Holiday Inn Express London-Royal Docklands
Holiday Inn Express London-Royal Docks Docklands
Holiday Inn Express London-Royal Docks Docklands Hotel
Holiday Inn Express Docks Docklands Hotel
Holiday Inn Express Docks Docklands
Holiday Inn Express London Royal Docks Docklands
Holiday Inn Express London Royal Docks Docklands an IHG Hotel

Frequently asked questions

What is the cancellation policy at Holiday Inn Express London-Royal Docks, Docklands, an IHG Hotel?

Holiday Inn Express London-Royal Docks, Docklands, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express London-Royal Docks, Docklands, an IHG Hotel?

As of 25 Nov 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Express London-Royal Docks, Docklands, an IHG Hotel on 8 Dec 2024 start from NZ$187.2, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express London-Royal Docks, Docklands, an IHG Hotel?

Yep, Holiday Inn Express London-Royal Docks, Docklands, an IHG Hotel has a self car park for GBP 15 per day.

Does Holiday Inn Express London-Royal Docks, Docklands, an IHG Hotel serve breakfast?

Sure does, free full brekkie is on offer daily.

Is there a free airport shuttle available at Holiday Inn Express London-Royal Docks, Docklands, an IHG Hotel?

No, Holiday Inn Express London-Royal Docks, Docklands, an IHG Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express London-Royal Docks, Docklands, an IHG Hotel?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express London-Royal Docks, Docklands, an IHG Hotel?

No, pets are not allowed.

Holiday Inn Express London-Royal Docks, Docklands, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 313 out of 1022 reviews" "
Rating 8 - Good. 455 out of 1022 reviews" "
Rating 6 - Okay. 147 out of 1022 reviews" "
Rating 4 - Poor. 67 out of 1022 reviews" "
Rating 2 - Terrible. 40 out of 1022 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Andrew

Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Good hotel for going to the O2 clean and tidy with a good complimentary breakfast. The staff were very helpful and friendly.
Stayed 1 night in Aug 2024

8/10 Good

Gimely

Stayed 1 night in Jul 2024

6/10 Okay

Po Chu Monique

Travelled with family
Insufficient staff.
Stayed 1 night in Jun 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with a good breakfast.
Good Holiday Inn Express, close to the O2. Clean tidy and a good breakfast. Overall a very nice hotel in Docklands.
Stayed 1 night in Jul 2024

10/10 Excellent

d

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect overnight for London theatre
easy quick efficient friendly reception, nice room, good a/c & brekky
Stayed 1 night in Jun 2024

10/10 Excellent

Rebekah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, clean hotel, very comfy bed and great choice of breakfast. Will definitely stay again.
Stayed 1 night in Jun 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A decently priced stay with good access to transport links
Stayed 1 night in Jun 2024

10/10 Excellent

simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Freindly reception staff.
Stayed 2 nights in Jun 2024

2/10 Terrible

Mubarak, Boston

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good near the train station, but the hitel is very old. The staff seems always angry and not happy to talk especially at reception.
Stayed 3 nights in Jun 2024

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for O2 Arena
Nice little hotel, ideal location for O2 arena and concerts. You can expect the usual good standard you generally get from this hotel group. The staff were friendly and helpful too. With a good breakfast and handy O2 location. There is a sainsbury express across the road, a Mc Donald's nearly, 6 mins walk to tube and bus. A short walk to a cable car that takes you right to tho O2. Or one stop on tube to the Arena. Tip: hang back after the concert and let the human traffic disperse, the masses will be mostly going the other direction so 45 mins should do the trick. If you are lucky the cable car will be running and you could try that.
Stayed 3 nights in Jun 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a good price and location. Would highly recommend
Stayed 1 night in Jun 2024

6/10 Okay

SHEILA

Travelled with family
Disliked: Staff & service
I liked that the hotel was near the Underground. The homeless encampment under the A13 highway was concerning. The staff was generally nice but one time, I asked the person at the desk for a “Do not disturb” sign and she was quite snippy. Another time, one of the dining room staff seemed terrified of my husband, though he was nothing but respectful and polite. The room was generally clean, but there was some mold around the caulk in the shower, and the shower itself was difficult to aim because it wouldn’t hold its position. Another issue was the stain on the wall. God only knows what it was.
Stayed 3 nights in Jun 2024

8/10 Good

Stuart

Stayed 1 night in Mar 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

John Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for one night so that we could visit the Olympic Stadium at Stratford, to watch the MLB London Series. The staff were all friendly and helpful, car parking was available at the rear of the hotel priced at £15 per 24 hours. A 5 minute walk gets you to the Canning Town Tube station, so it is convenient.for travel around London. Breakfast was buffet style, and had a wide range of food that should suit all tastes. The Full English was good. The rooms were spacious and clean, so it was an ideal hotel for an overnight stay for us. I would use it again.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location 3min walk to tube & DLR short distance to central London Air conditioned room Staff excellent really helpful Breakfast excellent value for money We stayed to get to abba voyage easy to get to & back on DLR
Stayed 2 nights in Jun 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hot house hotel
Room was incredibly hot and the provided air-conditioning unit seemed faulty and would only run for 3 minutes every half an hour. Not much sleep as a result.
Stayed 1 night in Jun 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great budget friendly hotel ideally situated for the O2 arena. Friendly staff to greet you and check in was simple. Lovely complimentary hot breakfast provided with fresh tastey items to suit everyone. So pleased we chose this hotel
Stayed 1 night in Jun 2024

4/10 Poor

Aiyakan

Disliked: Cleanliness, property conditions & facilities, room comfort
Needs a refurb to continue charging this price…
Free breakfast was good. Okay transport connections. Ideal for airport. Staff friendly. Rooms in relatively tired condition. First room we were given didn’t have working air conditioning. Tried to fob us off with a fan on a hot evening. Then moved to accessible room which was fine but rather inconvenient as a tall person with everything at knee height. Would be great if it was just £75-100 a night but at this price it’s just not good enough.
Stayed 2 nights in May 2024

4/10 Poor

Priscilla

Disliked: Staff & service
Not so good!
We’ve stayed in a few Holiday Inns but this has to be the worst experience we’ve had. The room was a reasonable size for a HI but the bed was the smallest we’ve ever had on our UK trip! The bed was comfy but small and the pillows were very flat. We had a sofa bed as well but a bigger bed would have been better. The bathroom and shower were a good size though and the water was good. Breakfast was a disaster! We arrived before 9 thinking we’d avoid the early rush only to find very little on offer! When we asked if things would be replenished we were greeted with a non committal reply and no more food arrived!! There was no milk with the tea & coffee station so I had to carry my hot tea to the other side of the room and dodge the kids running around! There were many families there filling up on anything that was left and taking it away for their days food! Good thing we had a pre arranged lunch!! Parking available on site and reasonable at £15. Hopefully my next HI stay is better!!
Stayed 1 night in May 2024

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit to 02
Really nice hotel in a lovely area, breakfast was abit chaotic but good overall, get the cable car to Greenwich & the covered pizza bus is lovely nearby, great location for jubilee line into Greenwich & London Bridge
Stayed 1 night in May 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Overnight stay. Room clean and comfortable. Radiator was on and it didn’t occur to us that it would be as the weather was hot (May) so room was too warm. Breakfast ok but not enough choice of fresh fruit.
Stayed 1 night in May 2024

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024