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Holiday Inn London - Sutton, an IHG Hotel

4.0 star property
Eco-certified Sutton hotel in Sutton West with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn London - Sutton, an IHG Hotel

Exterior
Exterior
Bar (on property)
Indoor pool
Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Spa
  • Hot tub
  • Bar
  • Room service
  • Gym
The price is NZ$160
includes taxes & fees
5 Jan - 6 Jan 2025

Explore the area

Map
Gibson Road, Sutton, England, SM1 2RF
  • Epsom Downs Racecourse
    9 min drive
  • Bar + Block Steakhouse London Sutton
    3 min walk
  • Sutton Station
    7 min walk
  • London (LGW-Gatwick)
    39 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 22 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed (High Floor)

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Premium Room, 1 Queen Bed (High Floor)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Standard Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 22 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed, Corner

Suite, 1 King Bed, Corner

Suite, 1 King Bed, Corner

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 25 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Premium Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 Queen Bed with Sofa bed

Room amenity

Premium Room, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 Queen Bed with Sofa bed

Room amenity

Premium Room, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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includes taxes & fees
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About the area

Sutton

Holiday Inn London - Sutton, an IHG Hotel puts you in the centre of Sutton, 18.6 km (11.6 mi) from Natural History Museum and 18.7 km (11.6 mi) from Buckingham Palace. Highlights at this eco-friendly hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering at Spirit Health Club can include facials and mani/pedis along with access to the sauna and steam room. The restaurant, The Junction Restaurant, is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym, Hot tub, sauna and kids' swimming pool. 484 square feet (45 square metres) of event facilities include 8 meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. To-go breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM. There's also the convenience of self parking. .Attractions within a 20-minute drive of this 4-property class Sutton West hotel include Clapham Common and Thames River.

What's nearby

  • Epsom Downs Racecourse - 9 min drive
  • Wimbledon Tennis Club - 14 min drive
  • Clapham Common - 16 min drive
  • Chessington World of Adventures - 16 min drive
  • Hampton Court Palace - 20 min drive

Getting around

  • Morden South Station - 6 min drive
  • Sutton Station - 7 min walk
  • Gatwick Airport (LGW) - 39 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Moon on the Hill - ‬3 min walk
  • ‪Zizzi - ‬7 min walk
  • ‪Nando's - ‬7 min walk
  • ‪Cafe Kiko - ‬6 min walk

About this property

Holiday Inn London - Sutton, an IHG Hotel

Eco-certified Sutton hotel in Sutton West with a full-service spa
Holiday Inn London - Sutton, an IHG Hotel offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and 8 meeting rooms are available. Event space at this hotel measures 484 square feet (45 square metres) and includes conference space. A children's pool, a hot tub, and a sauna are also featured at the eco-certified Holiday Inn London - Sutton, an IHG Hotel. For a fee, parking is available.

  • 1 building
  • 119 guestrooms or units
  • 5 levels
  • 484 sq ft of conference space
  • 45 sq. m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • Bar or lounge
  • Dining venue
Holiday Inn London - Sutton, an IHG Hotel offers 119 air-conditioned accommodations with coffee/tea makers and a hairdryer. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and portable fans. Fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Spirit Health Club has 2 treatment rooms. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, Italian, Latvian, Lithuanian, Polish, Portuguese, Russian, Spanish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Uncovered parking on site (GBP 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Junction Restaurant

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free cot
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 484 square feet of conference space
  • 8 meeting rooms
  • Business centre
  • Computer station

Full-service spa

  • 2 treatment rooms
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator on request
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately GBP 12 per person
  • Uncovered self-parking fee: GBP 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and Barclaycard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel London Sutton
Holiday Inn London Sutton
London Sutton Holiday Inn
Holiday Inn London Sutton Hotel
Holiday Inn London Sutton
Hotel Holiday Inn London - Sutton Sutton
Sutton Holiday Inn London - Sutton Hotel
Hotel Holiday Inn London - Sutton
Holiday Inn London - Sutton Sutton
Holiday Inn London Hotel
Holiday Inn London
Holiday Inn London Sutton
Holiday Inn London Sutton
Holiday London Sutton, An Ihg
Holiday Inn London Sutton an IHG Hotel
Holiday Inn London - Sutton, an IHG Hotel Hotel
Holiday Inn London - Sutton, an IHG Hotel Sutton
Holiday Inn London - Sutton, an IHG Hotel Hotel Sutton

Frequently asked questions

What is the cancellation policy at Holiday Inn London - Sutton, an IHG Hotel?

Holiday Inn London - Sutton, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn London - Sutton, an IHG Hotel?

As of 25 Dec 2024, prices found for a 1-night stay for 2 adults at Holiday Inn London - Sutton, an IHG Hotel on 5 Jan 2025 start from NZ$160.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn London - Sutton, an IHG Hotel?

Yep, Holiday Inn London - Sutton, an IHG Hotel has an uncovered self car park for GBP 15 per day.

Is there a spa on site at Holiday Inn London - Sutton, an IHG Hotel?

Yep, Spirit Health Club is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments.

Does Holiday Inn London - Sutton, an IHG Hotel have a pool?

Holiday Inn London - Sutton, an IHG Hotel has an indoor pool and a kids' pool.

What luxury perks are available at Holiday Inn London - Sutton, an IHG Hotel?

Holiday Inn London - Sutton, an IHG Hotel features a full-service spa, a 24-hour health club and an indoor pool.

Is Holiday Inn London - Sutton, an IHG Hotel family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Holiday Inn London - Sutton, an IHG Hotel is a hit with families.

Does Holiday Inn London - Sutton, an IHG Hotel serve breakfast?

Sure does, to-go breakfast is offered on weekdays between 6:30 AM and 9:30 AM and weekends from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Holiday Inn London - Sutton, an IHG Hotel?

No, Holiday Inn London - Sutton, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn London - Sutton, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Holiday Inn London - Sutton, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Holiday Inn London - Sutton, an IHG Hotel?

No, only service animals are allowed.

Holiday Inn London - Sutton, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 326 out of 818 reviews" "
Rating 8 - Good. 321 out of 818 reviews" "
Rating 6 - Okay. 98 out of 818 reviews" "
Rating 4 - Poor. 45 out of 818 reviews" "
Rating 2 - Terrible. 28 out of 818 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Check in and reception were fine, efficient and friendly. Room in need of renovation. Very dated. We also booked a queen size bed and it probably wasn't even a king size. Breakfast was good - not excellent, just standard hotel, but coffee machine was broken
Stayed 1 night in Sep 2024

10/10 Excellent

Chinyere

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean & comfortable.
Stayed 4 nights in Sep 2024

8/10 Good

Sapphira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2024

6/10 Okay

Clive

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived I was checked in by Shakia who was very professional. However when I went to my room at 16:05 the room hadn't been cleaned since the previous guest. it looked like a Bomb had hit it. I went Back to Shakia who was very apologetic and dealt with the situation very professionally. She even went to check on the new room herself to ensure that this had been cleaned. TV in the room didn't work so had to call down to reception again. Once again Shakia went above and beyond and manage to sort the issue, a dodgy lead in the back. After this first issues the rest of my stay was very nice. Staff are very polite and helpful, Gym & pool area were clean and tidy.
Stayed 1 night in Sep 2024

10/10 Excellent

PAUL V

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the staff were super friendly, especially the restaurant/bar staff who made our evening /breakfast really enjoyable.
Stayed 1 night in Sep 2024

10/10 Excellent

Shera

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sutton IHG
Stay was good, perfect location for work, and great bar/restaurant and great breakfast, room was good , the only comment was that it was loud with other guests throughout the nights lots of doors slamming. Other than the other guests , it was good !
Stayed 3 nights in Sep 2024

10/10 Excellent

Nichola

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, with good breakfast options
Stayed for Spa facilities. Unfortunately the hot tub was not working which was a big disappointment to us. Gave more leisure centre vibes than spa. We had late check out which was good. Have to pay to park. Parking spaces were way to small and tight aswell
Stayed 1 night in Aug 2024

6/10 Okay

David

Liked: Staff & service, property conditions & facilities
Was ok stayed at better hotels than this.
Stayed 1 night in Sep 2024

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family break
Enjoyed our 3 night stay, close enough to London and station close by, Gatwick 30 minutes away too Rooms were well equipped and big enough for our family of 4 Breakfast was great lots of choice Would definitely book again
Stayed 3 nights in Aug 2024

6/10 Okay

Kula

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Elaine

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Benjamin

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great time staff was great and hopefully
Stayed 3 nights in Aug 2024

8/10 Good

Ka Yin Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Car park is good
Stayed 3 nights in Jun 2024

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Rafal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel.
Was an all-around good hotel. Good pubs and restaurants nearby and close to the trading to downtown London.
Stayed 2 nights in Aug 2024

10/10 Excellent

Hayley

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are friendly
Stayed 1 night in Aug 2024

2/10 Terrible

Matthew

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shocking for a high cost
No cots in room despite being told they was in there when we checked in late at night. We then went and ate as we’d been told this. We then went to go to the room to sleep to find no cots at all. They then found 1 cot after a hour which was broken. Then found another that was ok. But meant we only had 1 cot and our daughter had to sleep in our bed. Meaning no sleep for us. Also found clothes drying on radiator from previous guests. So showing how well the room was cleaned. Oh and you had to pay for parking which isn’t mentioned on here
Stayed 1 night in Aug 2024