Hotel Cafe Royal, London

5.0 star property
Luxury London hotel in London City Centre with 4 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Cafe Royal, London

Ballroom
Penthouse, 3 Bedrooms | Rooftop terrace
Lobby
Penthouse, 3 Bedrooms
1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Pet-friendly
    Pet-friendly
  • Parking available
    Parking available
The price is NZ$1,743
includes taxes & fees
8 Dec - 9 Dec

Explore the area

Map
68 Regent Street, London, England, W1B 4DY
  • Piccadilly Circus
    2 min walk
  • Leicester Square
    7 min walk
  • Trafalgar Square
    9 min walk
  • London (LHR-Heathrow)
    50 min drive

Room options

Suite (Regent)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 90 sq m
  • Sleeps 3
  • 1 King Bed

Grand Suite (Regent)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 90 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Grand Suite (Grand)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
  • 56 sq m
  • Sleeps 3
  • 2 Single Beds

Superior Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
  • 33.1 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

Suite (Loft)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • 68 sq m
  • Sleeps 3
  • 1 King Bed

Grand Suite, 2 Bedrooms (Regent)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 153 sq m
  • Sleeps 4
  • 2 Single Beds and 1 King Bed

Suite (Westminster)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • 63 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room (Grand)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Suite, 2 Bedrooms (Tudor)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 166 sq m
  • Sleeps 6
  • 3 King Beds

Family Room, 2 Bedrooms

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
  • 70 sq m
  • Sleeps 4
  • 2 Single Beds and 1 King Bed

Family Suite, 3 Bedrooms

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • 128 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

Deluxe Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • 64 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room (Grand)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Suite (Oscar)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 108 sq m
  • Sleeps 3
  • 1 King Bed

Penthouse, 3 Bedrooms

Highlights

Furnished patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 292 sq m
  • Sleeps 6
  • 3 King Beds

Royal Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 302 sq m
  • Sleeps 6
  • 2 King Beds

Club Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 105 sq m
  • Sleeps 3
  • 1 King Bed

Celestine Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 178 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

London

A luxury stay in the heart of London awaits you at Hotel Cafe Royal, London. You'll be within steps of Piccadilly Circus and within a short 5-minute stroll of Burlington Arcade. Highlights at this family-friendly hotel include 4 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering at Akasha Holistic Wellbeing can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and Ayurvedic treatments. The brasserie, The Gallery, serves French cuisine. Green Bar is the hotel's own cocktail bar. Enjoy the free kids' club, gym, Turkish bath/hammam and sauna. 8640 square feet (803 square metres) of event facilities include meeting rooms and a conference centre. Other amenities include free Wi-Fi in public areas, free supervised childcare and coffee/tea in a common area. Cooked-to-order breakfast is available daily between 7 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Sights within a 10-minute walk of this 5-property class London City Centre hotel include Trafalgar Square and Green Park.

What's nearby

  • Piccadilly Circus - 2 min walk - 0.2 km
  • Trafalgar Square - 9 min walk - 0.8 km
  • Buckingham Palace - 15 min walk - 1.3 km
  • Big Ben - 20 min walk - 1.7 km
  • London Eye - 6 min drive - 3.1 km

Getting around

  • Piccadilly Circus Underground Station - 2 min walk
  • Charing Cross Station - 12 min walk
  • Heathrow Airport (LHR) - 50 min drive

Restaurants

  • ‪Cakes & Bubbles - ‬1 min walk
  • ‪Caffe Concerto - ‬1 min walk
  • ‪Brasserie Zédel - ‬2 min walk
  • ‪Hagen Espresso Bar - ‬2 min walk
  • ‪San Carlo Cicchetti - ‬2 min walk

About this property

Hotel Cafe Royal, London

Luxury London hotel in London City Centre with 4 restaurants
Hotel Cafe Royal, London offers its guests a full-service spa, an indoor pool, and a health club. There are 4 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 8640 square feet (803 square metres) and includes a conference centre. A sauna, spa services, and a library are also featured at the luxury Hotel Cafe Royal, London. Parking is available for a fee.

This 5-star London hotel is smoke free.

  • 1 building
  • 159 guestrooms or units
  • 7 levels
  • 4 dining venues
  • Conference rooms
  • 8640 sq ft of conference space
  • 803 sq. m of conference space
  • Built in 2012
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Hotel Cafe Royal, London offers 159 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Flat-screen televisions come with premium digital channels and pay-per-view films. Bathrooms include baths or showers, dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free newspapers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Akasha Holistic Wellbeing has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 5 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Afrikaans, Arabic, Bulgarian, Catalan, Chinese (Mandarin), Danish, Dutch, English, Filipino, French, German, Greek, Hebrew, Hindi, Indonesian, Italian, Japanese, Khmer, Korean, Lao, Latvian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukranian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (GBP 65 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 10:30 AM for a fee: GBP 35 to 42 per person
  • 4 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Afternoon Tea
  • Alex Dilling
  • Cakes and Bubbles
  • Green Bar
  • The Gallery

Family friendly

  • Baby bath
  • Baby monitor
  • Children's games
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre (8,640 square foot of space)
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Weight limit: 26 lb per pet
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 80.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 35 to 42 per person
  • Valet parking fee: GBP 65 per night
  • Rollaway bed fee: GBP 80.0 per night
  • Service fee: 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Cafe Hotel
Cafe Hotel Royal
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Cafe Royal Hotel
Cafe Royal Hotel London
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Hotel Royal Cafe
Royal Cafe Hotel
Royal Hotel Cafe
Hotel Cafe Royal London, England
Hotel Café Royal London
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Café Royal London
Hotel Café Royal Leading Hotels World
Café Royal Leading Hotels World London
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Hotel Café Royal Leading Hotels World London
Hotel Hotel Café Royal - The Leading Hotels of the World London
London Hotel Café Royal - The Leading Hotels of the World Hotel
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Frequently asked questions

What is the cancellation policy at Hotel Cafe Royal, London?

Hotel Cafe Royal, London offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Cafe Royal, London?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Cafe Royal, London on 8 Dec 2024 start from NZ$1,743.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Cafe Royal, London?

Yep, Hotel Cafe Royal, London has valet parking for GBP 65 per night.

Is there a spa on site at Hotel Cafe Royal, London?

Yep, Akasha Holistic Wellbeing is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Thai massages.

Does Hotel Cafe Royal, London have a pool?

Hotel Cafe Royal, London has an indoor pool.

What luxury perks are available at Hotel Cafe Royal, London?

Hotel Cafe Royal, London features a full-service spa, a health club and an indoor pool. All guestrooms come with premium bedding and 24-hour room service.

What makes Hotel Cafe Royal, London a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hotel Cafe Royal, London.

Is Hotel Cafe Royal, London family-friendly?

You bet! With amenities such as a free children's club and free supervised childcare, as well as baby monitors and baby baths in the guestrooms, it's no surprise that Hotel Cafe Royal, London is a hit with families.

Does Hotel Cafe Royal, London serve breakfast?

Yep, cooked-to-order brekkie is served daily from 7 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel Cafe Royal, London?

No, Hotel Cafe Royal, London does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Cafe Royal, London?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Cafe Royal, London?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Cafe Royal, London?

Furry friends are welcome at Hotel Cafe Royal, London, with food and water bowls on offer. Just so you know, there's a weight limit of up to 12 kg per pet.

Hotel Cafe Royal, London Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 404 out of 493 reviews" "
Rating 8 - Good. 68 out of 493 reviews" "
Rating 6 - Okay. 11 out of 493 reviews" "
Rating 4 - Poor. 4 out of 493 reviews" "
Rating 2 - Terrible. 6 out of 493 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very attentive and facilities well maintained.
Stayed 4 nights in Aug 2024

10/10 Excellent

Lucia, Chapel Hill

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and approachable staff. Great food. Excellent location. We didn't like that kids' swimming pool hours were limited but not a deal breaker.
Stayed 6 nights in Aug 2024

10/10 Excellent

Jacob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay in London
Perfect service, perfect location
Stayed 4 nights in Aug 2024

8/10 Good

Natasha

Stayed 1 night in Jul 2024

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, property conditions & facilities
location is unbeatable. staff is professional yet friendly
Stayed 3 nights in Jul 2024

10/10 Excellent

Sean

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place and service was exceptional
Stayed 1 night in Jul 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with exceptionally kind and professional staff.
Stayed 7 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay in a wonderful city with friendly staff and excellent 5 star service. Highly recommended if you want a true 5 star experience in London. We will be back for sure.
Stayed 4 nights in Jun 2024

10/10 Excellent

Alicia

Stayed 2 nights in Jun 2024

10/10 Excellent

Nicola

Stayed 1 night in Jun 2024

10/10 Excellent

Heidi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay! Lovely helpful staff and amazing service. The breakfast was delicious and very generous. Excellent shopping and very easy transportation just a block off the doorstep. I would definitely stay again!
Stayed 4 nights in Jun 2024

10/10 Excellent

Michael

Stayed 4 nights in Jun 2024

10/10 Excellent

Susan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent and Concierge staff were beyond excellent. Could not have planned a better stay. We were 4 couples in from Canada to attend Chelsea Flower Show, theatre production and the Abba concert. Hotel Cafe Royal was superb central location for all of us. The breakfast was delicious.
Stayed 4 nights in May 2024

8/10 Good

RICHARD

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel's room were spacious and comfortable. They are upgrading the lighting in some rooms and offered a bit of difficulty. Hotel was quick to work it out. The food in the breakfast room was a bit slow to come out but food quality was excellent. The other staff all helpful and great.
Stayed 4 nights in May 2024

10/10 Excellent

Kristi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! Everything was perfect!! Highly recommend!
Stayed 4 nights in Apr 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Apr 2024

10/10 Excellent

Frank, Pasadena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some rooms provide car service. Ask for Yasir as your driver!
Stayed 4 nights in Apr 2024

10/10 Excellent

Ambrish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet elegance in design and the staff's attentiveness and warm hospitality.
Stayed 3 nights in Apr 2024

10/10 Excellent

Diego

Stayed 2 nights in Apr 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful and polite staff. Beautiful location and facilities.
Stayed 4 nights in Apr 2024

10/10 Excellent

Debora

Travelled with family
Amazing property. Especially with our first time visiting London this was the perfect place to stay. Facilities and rooms are unbeatable and I love how there’s bars and restaurants within the hotel for the days where you’re feeling a little jet-lagged. Staff is superb and always willing to help. Only snag was that I made sure to include breakfast for 3 people in our stay as we didn’t want to deal with the hassle of going out for breakfast every morning, but they somehow did not see that I paid for it. Had to go down and show proof that I paid for this, as I’d have no reason to lie about that… but once resolved staff was very apologetic and even left chocolates in the room. Overall, one of my favorite 5-star hotels I’ve stayed in and feels very modern and renovated. Would stay here again!
Stayed 3 nights in Apr 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was second to none.
Stayed 6 nights in Apr 2024

10/10 Excellent

Shusak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and services
Stayed 9 nights in Apr 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Hyun-Woo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Perfect! Excellent! That's all I can said.
Stayed 4 nights in Mar 2024