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Hotel Indigo London - Kensington by IHG

4.0 star property
Eco-certified hotel with 24-hour front desk and coffee shop/cafe

Photo gallery for Hotel Indigo London - Kensington by IHG

Exterior
Breakfast, lunch, dinner served; international cuisine, garden views
Exterior
Free minibar, in-room safe, desk, laptop workspace
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping
The current price is NZ$311
includes taxes & fees
25 May - 26 May

Explore the area

Map
34-44 Barkston Gardens, London, England, SW5 0EW
  • Kensington High Street
    ‪16 min walk‬
  • Royal Albert Hall
    ‪3 min drive‬
  • Hyde Park
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Free minibar items
TV
Blackout curtains
Portable fan
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed

Free minibar, in-room safe, desk, laptop workspace

Premium Room, 1 Queen Bed

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Free minibar items
TV
Blackout curtains
Portable fan
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed

Free minibar, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Free minibar items
TV
  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Free minibar, in-room safe, desk, laptop workspace

Standard Room

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Free minibar items
TV
Portable fan
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Free minibar items
TV
Portable fan
Hairdryer
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed (with Extra Bed)

Free minibar, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed (with Extra Bed)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Free minibar items
TV
Portable fan
Hairdryer
  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed (Extra Bed)

Free minibar, in-room safe, desk, laptop workspace

Premium Room, 1 Queen Bed (Extra Bed)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Free minibar items
TV
Portable fan
Hairdryer
  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room

Room amenity

Premium Room

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Free minibar items
TV
Portable fan
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 Single Bed

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About the area

London

Hotel Indigo London - Kensington by IHG puts you in the heart of London, within a 20-minute stroll of popular places like Kensington High Street and Imperial College London. Highlights at this eco-friendly hotel include a restaurant and in-room free WiFi. .The restaurant, Kensington Quarter, serves international cuisine and is open for breakfast, brunch, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. English breakfast is available daily between 7 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Attractions within a 20-minute walk of this 4-property class London City Centre hotel include Natural History Museum and Kensington Gardens.

What's nearby

  • Natural History Museum - 16 min walk - 1.4 km
  • Kensington High Street - 16 min walk - 1.4 km
  • Royal Albert Hall - 3 min drive - 1.9 km
  • Hyde Park - 4 min drive - 2.2 km
  • Stamford Bridge Stadium - 4 min drive - 2.0 km

Getting around

  • Earl's Court Station - 4 min walk
  • West Brompton Station - 10 min walk
  • Heathrow Airport (LHR) - 32 min drive

Restaurants

  • ‪Pret a Manger - ‬2 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Courtfield - ‬2 min walk
  • ‪Caffè Nero - ‬3 min walk
  • ‪Over Under Coffee - ‬2 min walk

About this property

Hotel Indigo London - Kensington by IHG

Eco-certified hotel with 24-hour front desk and coffee shop/cafe
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The eco-certified Hotel Indigo London - Kensington by IHG also features tour/ticket assistance, concierge services, and laundry facilities.

This 4-star London hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 6 levels
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers for purchase
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Indigo London - Kensington by IHG offers 100 accommodations with iPod docking stations and free minibar items. Televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), Croatian, English, Estonian, Farsi, Filipino, Finnish, French, Greek, Hindi, Hungarian, Italian, Japanese, Latvian, Lithuanian, Mongolian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Spanish, Swahili, Urdu, Zulu

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily English breakfast available 7 AM to 11 AM for a fee: GBP 16.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Kensington Quarter

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • IPod dock
  • Pay films
  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 35 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 60.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 16.95 per person
  • Pet fee: GBP 35 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo London Kensington Earl's Ct
Indigo London Kensington Earl's Ct
Hotel Indigo London Kensington
Indigo London Kensington
Hotel Indigo London Kensington - Earl's Court England
Hotel Indigo London Kensington
Hotel Indigo London Kensington an IHG Hotel
Hotel Indigo London - Kensington by IHG Hotel
Hotel Indigo London - Kensington by IHG London
Hotel Indigo London - Kensington by IHG Hotel London

Frequently asked questions

What is the cancellation policy at Hotel Indigo London - Kensington by IHG?

Hotel Indigo London - Kensington by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Indigo London - Kensington by IHG?

As of 26 Apr 2025, prices found for a 1-night stay for 2 adults at Hotel Indigo London - Kensington by IHG on 25 May 2025 start from NZ$311.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Indigo London - Kensington by IHG family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Hotel Indigo London - Kensington by IHG is a hit with families.

Does Hotel Indigo London - Kensington by IHG serve breakfast?

Yeah, our visitors love the English brekkie here! Served daily between 7 AM and 11 AM, this is the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Hotel Indigo London - Kensington by IHG?

No, Hotel Indigo London - Kensington by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Indigo London - Kensington by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Indigo London - Kensington by IHG?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Indigo London - Kensington by IHG?

Furry friends are welcome at Hotel Indigo London - Kensington by IHG, with food and water bowls on offer.

Hotel Indigo London - Kensington by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 578 out of 1000 reviews
Rating 8 - Good. 306 out of 1000 reviews
Rating 6 - Okay. 75 out of 1000 reviews
Rating 4 - Poor. 25 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Roz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent linen and quality furnishings. Good breakfast. Location of nearby tube was welcome. Small room and bed in basement overlooking rubbish out of the window. Expensive drinks from bar.
Stayed 1 night in Jan 2025

2/10 Terrible

Maya

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Michael

Disliked: Staff & service, room comfort

Just ok

Hotel nice, room was basement and no phone reception. Staff at breakfast very friendly but slow at checkout due to no staff at desk
Stayed 2 nights in Jan 2025

2/10 Terrible

Osama

Stayed 6 nights in Dec 2024

8/10 Good

Oi Yu

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

10/10 Excellent

nadim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

helen

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Aylin

Stayed 4 nights in Oct 2024

8/10 Good

Sofia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Prime location, updated and clean. Staff friendly and responsive. Great breakfast offerings. Safe, quiet street
Stayed 7 nights in Nov 2024

10/10 Excellent

Sabine, SEATTLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an excellent stay. One of the best hotels in that area (and I stayed in a few). The staff was extremely friendly and accommodating. I did not know I had breakfast included and that was a nice surprise. Good breakfast for the price of the stay. The room was as expected for this kind of hotel, nothing special but nothing to complain about. Felt comfortable and had everything I needed. The location is in a good neighborhood with very convenient tube station. I truly think they are really trying to be excellent. Will for sure look at this hotel again for my next London trip.
Stayed 8 nights in Sep 2024

8/10 Good

Christine, Hanilton

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stay often here but property showing its age. No hot water in mornings.Complained but was told it had been used up! Convenient for underground, pubs, shopping at Kensingtom High street.
Stayed 4 nights in Oct 2024

10/10 Excellent

Moye

Stayed 1 night in Oct 2024

10/10 Excellent

Ravi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Location. Comfortable and Clean
Stayed 2 nights in Oct 2024

8/10 Good

Brice

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay in London. Walkable to pubs. The tube station is across the street. Excellent breakfast includes latte or cappuccino
Stayed 5 nights in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Arnold

Stayed 3 nights in Sep 2024

6/10 Okay

Anthony

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Somewhat unloved room but the location is good

We booked a “premium room” but the premium feel was absent, unfortunately. The greeting on checkin was fine, but upon arriving in the room the coffee spilt down the wall, runs over the skirting board and small patch on the floor were the give-away for the standards employed here. Yes, we could have complained, but spare time was not on our side as this was a busy business trip. Come shower time the raindrop shower head leaks water from above it, the bathroom door was quite water damaged (the wrong type of door for the use, if not sealed) and the two bath sheets had holes. Breakfast looked barely cooked (which we did mention) so we grabbed something elsewhere - another wasted cost. I have fed back complaints to the hotel, but a week on there remains no response, so I guess none of this is news to them. On the plus side, the bed was comfortable, the equipment in the room good and the staff friendly. The location is the main plus point. On balance, I doubt we’d return as the return on expense really isn’t there (in our view). Perhaps if we’d have chosen a more basic experience it would have been better.
Stayed 1 night in Sep 2024

6/10 Okay

Beulah

Travelled with family
Convenient
Stayed 2 nights in Sep 2024

10/10 Excellent

Nader

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and friendly.
Stayed 5 nights in Sep 2024

10/10 Excellent

Ni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Place, but avoid the basement

The room, the breakfast and the service were all fantastic. But initially we were offered a basement room, which had no view, no air circulation, and had a cleaning fluid smell which made it difficult to breathe. We asked for a change and luckily another room higher up was available. The basement rooms were not cheaper than the rest.
Stayed 3 nights in Aug 2024

8/10 Good

Efrain

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to comercial areas and subway
Stayed 4 nights in Aug 2024

10/10 Excellent

Andy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and good-sized rooms (we had a suite). Couldn't be more convenient for the Tube and good eating options around - Addie's Thai and Afanena Lebanese/Egyptian were both great.
Stayed 3 nights in Aug 2024