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Kensington Gardens Hotel

2.5 star property
Victorian hotel in London

Photo gallery for Kensington Gardens Hotel

Standard Twin Room, 2 Single Beds
View from room
View from room
Interior entrance
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Laundry
  • Free WiFi
The current price is NZ$248
includes taxes & fees
11 May - 12 May

Explore the area

Map
9, Kensington Gardens Square, London, England, W2 4BH
  • Hyde Park
    ‪17 min walk‬
  • Buckingham Palace
    ‪9 min drive‬
  • Piccadilly Circus
    ‪10 min drive‬
  • London (LHR-Heathrow)
    ‪40 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Highlights

Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
Electric kettle
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed

Highlights

Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
Satellite channels
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Highlights

Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
Electric kettle
Coffee/tea maker
  • Sleeps 2
  • 2 Single Beds

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About the area

London

Kensington Gardens Hotel puts you in the centre of London, 1.4 km (0.9 mi) from Hyde Park and 4.2 km (2.6 mi) from Buckingham Palace. Highlights at this Victorian hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and dry cleaning/laundry services. Additionally, you'll find luggage storage, a front desk safe and a banquet hall. .Sights within a 15-minute drive of this London City Centre hotel include Piccadilly Circus and Trafalgar Square.

What's nearby

  • Hyde Park - 17 min walk - 1.5 km
  • Buckingham Palace - 9 min drive - 5.4 km
  • Piccadilly Circus - 10 min drive - 5.5 km
  • Trafalgar Square - 10 min drive - 5.8 km
  • Big Ben - 11 min drive - 5.9 km

Getting around

  • Bayswater Underground Station - 4 min walk
  • London Paddington Station - 15 min walk
  • Heathrow Airport (LHR) - 40 min drive

Restaurants

  • ‪Joe & the Juice - ‬4 min walk
  • ‪Bayswater Arms - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Gold Mine - ‬2 min walk
  • ‪Four Seasons - ‬3 min walk

About this property

Kensington Gardens Hotel

Victorian hotel in London
As a guest of Kensington Gardens Hotel, you'll find tour/ticket assistance, concierge services, and dry cleaning/laundry services. Public spaces have free WiFi.

This Victorian London hotel is smoke free.

  • 1 building
  • 17 guestrooms or units
  • 6 levels
  • Built in 1854
  • Dry cleaning
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • No smoking on site
Kensington Gardens Hotel offers 17 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with satellite channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include free toiletries and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The check-in location differs from the property location; go to: [Phoenix Hotel, 1-8 Kensington Garden Square]
The host will greet guests on arrival

Access methods

Host will greet you

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, Diners Club and Eurocard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Kensington Gardens Hotel.

Property is also known as

TOP Hotel Kensington Gardens
TOP Kensington Gardens
TOP Kensington Gardens Hotel
TOP Kensington Gardens Hotel London
TOP Kensington Gardens London
TOP Kensington Hotel
Kensington Gardens Hotel London
Kensington Gardens Hotel
Kensington Gardens London
Kensington Gardens Hotel Hotel
Kensington Gardens Hotel London England
Kensington Gardens Top Hotel
Kensington Gardens Hotel London
Kensington Gardens Hotel Hotel London

Frequently asked questions

What is the cancellation policy at Kensington Gardens Hotel?

Kensington Gardens Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Kensington Gardens Hotel?

As of 28 Apr 2025, prices found for a 1-night stay for 2 adults at Kensington Gardens Hotel on 11 May 2025 start from NZ$248.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Kensington Gardens Hotel?

No, Kensington Gardens Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Kensington Gardens Hotel?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Kensington Gardens Hotel?

No, only service animals are allowed.

Kensington Gardens Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 355 out of 818 reviews
Rating 8 - Good. 312 out of 818 reviews
Rating 6 - Okay. 111 out of 818 reviews
Rating 4 - Poor. 24 out of 818 reviews
Rating 2 - Terrible. 16 out of 818 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly front desk that answered many questions. Very close to the Tube so easy to get anywhere. Enjoyed walking around Kensington and Hyde Park.
Stayed 4 nights in Apr 2025

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most wonderful stay at this hotel. The staff was absolutely amazing and kind and helpful. The room was comfortable in the location could not have been better. It was walkable to restaurants, and of course, Kensington Gardens. We even walked all the way to Kensington Palace. it was a wonderful day. Highly recommend.
Stayed 2 nights in Apr 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bbbb
Stayed 2 nights in Apr 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed here before. This time I booked a twin/single room. Very tiny, but efficient and ok for two nights. Had a nice view over the square. Fairly quiet at night. However…the last time I stayed, I was annoyed by the doors which slam shut if you’re not careful. This time on Both nights I jumped several times with this happening due to inconsiderate or unaware neighbours. Last time, I had recommended putting up discrete signage to encourage guests to be considerate, but that did not happen. And, as with all these older historical properties footfall and other noises can easily be heard despite the carpeting. So, if you’re sensitive to noise, there are issues here.
Stayed 2 nights in Apr 2025

10/10 Excellent

Shawn

The friendliest of people
Stayed 1 night in Apr 2025

6/10 Okay

Erin

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself did not have a reception desk and it was all done through the hotel next door. They were very friendly. The room was quite small. Barely enough room to move around. Not like the photo that was shown.
Stayed 3 nights in Mar 2025

6/10 Okay

Ciro

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
First things first, because I feel like this is one of the most important points to bring up, this isn't a hotel in and of itself, it's part of the Phoenix hotel 3 doors down. It's its own standalone building though with 15 rooms split on 4 floors. Check in and check out happens 3 doors down where they have 24/7 front desk and an actual lobby and where it actually feels like a hotel. The Kensington Garden isn't a hotel, just a branch with studios of the Phoenix hotel, strange but I guess that's okay. The stairs are steep and challenging especially if you are placed on the 4th floor. I am young and healthy, and it was a hike, I can't imagine older folks or those with physical limitations. Unfortunately, this is the truth for a lot of these hotels in London. The room was exceedingly small. Once you opened the door you were in this 3 x 7 rectangle with a tiny door and a 2 x 2 restroom. I couldn't move, I am a 6'2" big guy, you can imagine the issues I faced. I barely fit on the small twin bed, and I could not take a proper shower because I barely fit in it. As for the toilet itself, I had to sit at an angle with my legs in the room in order to fit. The door had a sliver that allowed me pretty much see on the landing and I could hear my neighbors as if they were there in the room with me, loud and clear even when they were just having a normal conversation, I heard every single conversation clearly. This hotel's only saving graces are its location and cleanliness.
Stayed 2 nights in Mar 2025

4/10 Poor

Rebecca, York

Travelled with partner
Disliked: Amenities, property conditions & facilities
We liked the location of the hotel, but the hotel was very misleading online. It states reception is open until 5pm ! Which is untrue, as there is NO reception at this hotel, its actual at it's Sister Hotel. Once we arrived at our extremely compact room we were greeted by the shower cubile right next to the door as you enter the room. I have never seen anything like it before, thankfully the loo was behind a closed door. As we were staying at Kensington Garden Hotel we had hoped for a nice view ! But sadly not! Room 17's view is looking at a flat roof with skylights windows and the side of next doors building. I did contact Expedia regarding the issues, but sadly no action was taken. Upon check out we were told that they had tried to contact us to offer us another room!! But not sure what method they used.... as my phone didn't miss any calls or emails. I feel this action was too little too late. In all honesty I could not recommend staying at this Hotel to anyone.
Stayed 2 nights in Mar 2025

10/10 Excellent

Amanda

Travelled with group
The property was very clean and tidy, the breakfast was delicious and all the staff were very helpful. Plus the area was fantastic, easy access to everything.
Stayed 3 nights in Mar 2025

8/10 Good

Kelsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet property, met our needs. Only downside was there was no lift so we had to lug luggage down and up a few flights of stairs.
Stayed 2 nights in Mar 2025

10/10 Excellent

Clintina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Saki

Liked: Cleanliness, amenities
I would have liked to know there is no lift
Stayed 1 night in Mar 2025

8/10 Good

John

Stayed 1 night in Mar 2025

10/10 Excellent

CAROLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Blen

Liked: Cleanliness
-
Stayed 1 night in Jan 2025

6/10 Okay

Kyle

Stayed 4 nights in Dec 2024

10/10 Excellent

Sinem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Raymond Joseph, san leandro

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It’s an old charming hotel. Housekeeping staff kept the room clean and tidy everyday. Not sure if rooms have A/C, we were there during the winter and room and bathroom heat was old style but does the job, there were 2 small electric fans so we used both for air circulation. There was sewer smell in the hallways and room that comes and goes but got worse one night when we got back from a daytrip, so bad that it gave me a headache! We opened the window and door and reported it to the reception desk, did not get any update from them afterwards.
Stayed 6 nights in Dec 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel for the money. Minutes from the tube station. Very clean and comfortable. If driving, it’s worth pre booking somewhere through a parking app.
Stayed 1 night in Dec 2024

10/10 Excellent

Andzhela

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay.
Stayed 1 night in Dec 2024

8/10 Good

Marc, Cochrane

Travelled with partner
Liked: Cleanliness, staff & service
Nice, clean, well located. The only downside, and this is a big issue, there is no elevator and the whole property is not accessible. Our room was on the fourth floor, the staircase is tiny and if you have any larger luggage it is painful to get up or down. Other than that it is a fantastic location.
Stayed 2 nights in Dec 2024

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Nov 2024

8/10 Good

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024