6/10 Okay
Dan
Travelled with partner
23 Aug 2024
Disliked: Cleanliness
Whilst the overall stay was *ok* there were a few things that dampened the stay.
Firstly, we left bags before check in was possible, and came back. When we checked in we had to wait another 15 minutes for the concierge to come back to the desk, - coming from the luggage room and putting his phone away at the same time.
When we checked in, we weren’t told where breakfast was, or what time. Nor were any of the facilities explained to us.
As we ventured out for the evening we left the luggage and went, arrived back at the hotel at 11pm or so, we found the duvet to have quite a few suspicious stains on the cover. General cleanliness of the room was low, with a lot of dust and even an unflushed toilet..
Breakfast was nice, but very pricey for what you get in the area (I stayed local just the week before and breakfast was 1/2 the price in a similar level of establishment)
When we checked out, I brought the room cleanliness up and was told I’d receive contact from a manager. Sadly this has not happened either.
Dan
Stayed 1 night in Aug 2024