See all properties
Save

London Marriott Hotel County Hall

5.0 star property
Luxury London hotel in London City Centre with 2 restaurants
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for London Marriott Hotel County Hall

City view from property
Suite, 1 King Bed (Big Ben & Thames View)
Premium bedding, pillow-top beds, in-room safe, desk
2 restaurants, breakfast, lunch, dinner served; British cuisine
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Room service
    Room service
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Gym
    Gym

Explore the area

Map
London County Hall, London, England, SE1 7PB
  • Westminster Bridge
    1 min walk
  • Thames River
    2 min walk
  • London Eye
    4 min walk
  • London (LCY-London City)
    40 min drive

Room options

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

View all photos for Family Loft, 2 Double Beds

Family Loft, 2 Double Beds

Family Loft, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed with Sofa bed (Big Ben & Thames View)

Studio Suite, 1 King Bed with Sofa bed (Big Ben & Thames View) | Living area

Studio Suite, 1 King Bed with Sofa bed (Big Ben & Thames View)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 70 sq m
  • River view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room, 2 Double Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Family Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
  • Sleeps 4
  • 2 Double Beds

View all photos for Loft, 1 King Bed, Non Smoking

Loft, 1 King Bed, Non Smoking

Loft, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite, 1 Bedroom (Big Ben & Thames View)

Presidential Suite, 1 Bedroom (Big Ben & Thames View)

Presidential Suite, 1 Bedroom (Big Ben & Thames View)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
  • 135 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, View (Big Ben & Thames View)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Bedrooms, View (Big Ben & Thames View)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 105 sq m
  • River view
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (River Thames View)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (River Thames View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Big Ben View)

Room, 1 King Bed (Big Ben View)

Room, 1 King Bed (Big Ben View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Big Ben & Thames View)

Suite, 1 King Bed (Big Ben & Thames View)

Suite, 1 King Bed (Big Ben & Thames View)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Double Beds (River Thames View)

Premium bedding, pillow-top beds, in-room safe, desk

Family Room, 2 Double Beds (River Thames View)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 30 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds

Executive Room, 2 Double Beds

Executive Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Sofa bed - double
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
Park Plaza Westminster Bridge London
Pool
Spa
Free WiFi
Restaurant
4.4 out of 5, Excellent, (3383)
The price is NZ$627
for 1 night
includes taxes & fees
19 Nov - 20 Nov
Park Plaza Westminster Bridge London

About the area

London

A luxury stay in the heart of London awaits you at London Marriott Hotel County Hall. Within a short 5-minute stroll, you'll find London Eye and Big Ben. Highlights at this eco-friendly hotel include 2 restaurants, an indoor swimming pool and a bar/lounge. .The restaurant, Gillray's Steakhouse, serves British cuisine and is open for breakfast, lunch and dinner. Gillray's Bar is the hotel's own bar. 4661 square feet (433 square metres) of event facilities include 12 meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a gym and laundry facilities. Cooked-to-order breakfast is available daily between 6:00 AM and 11:00 AM. There's also the convenience of self parking. .Places within a 30-minute walk of this 5-property class London City Centre hotel include Buckingham Palace and St. Paul's Cathedral.

What's nearby

  • London Eye - 4 min walk
  • Big Ben - 5 min walk
  • St. Paul's Cathedral - 5 min drive
  • Buckingham Palace - 6 min drive
  • The British Museum - 6 min drive

Getting around

  • Westminster Underground Station - 6 min walk
  • London (QQW-Waterloo Train Station) - 9 min walk
  • London (LCY-London City) - 40 min drive

Restaurants

  • ‪Primo Bar - ‬2 min walk
  • ‪Waterloo Grind - ‬4 min walk
  • ‪Lost Property Office - ‬5 min walk
  • ‪Great British Fish and Chips - ‬3 min walk
  • ‪County Hall Restaurant - ‬2 min walk

About this property

London Marriott Hotel County Hall

Luxury London hotel in London City Centre with 2 restaurants
London Marriott Hotel County Hall offers its guests an indoor pool and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre, 12 meeting rooms, and limo/town car service are available. Event space at this hotel measures 4661 square feet (433 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury London Marriott Hotel County Hall. Parking is available for a fee.

This 5-star London hotel is smoke free.

  • 1 building
  • 206 guestrooms or units
  • 6 levels
  • 2 dining venues
  • 4661 sq ft of conference space
  • 433 sq. m of conference space
  • Built in 1922
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • ATM
  • Lift
  • No smoking on site
  • Locker space
  • Bar or lounge
London Marriott Hotel County Hall offers 206 accommodations with laptop-compatible safes and complimentary bottles of water. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Chinese (Mandarin), English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (GBP 55 per day)

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: GBP 24 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Gillray's Bar
  • Gillray's Steakhouse
  • The Library

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 4,661 square feet of conference space
  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1922
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 65.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 24 per person
  • Self-parking fee: GBP 55 per day
  • Rollaway bed fee: GBP 65.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and Union Pay. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

London County Hall Marriott
Marriott London County
Marriott London County Hall
Marriott London County Hall England
Marriott London County Hall Hotel London
London Marriott Hotel County Hall
Marriott Hotel County Hall
London Marriott County Hall
Marriott County Hall
London Marriott County Hall
London Marriott Hotel County Hall Hotel
London Marriott Hotel County Hall London
London Marriott Hotel County Hall Hotel London

Frequently asked questions

What is the cancellation policy at London Marriott Hotel County Hall?

London Marriott Hotel County Hall offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at London Marriott Hotel County Hall?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at London Marriott Hotel County Hall on 10 Nov 2024 start from NZ$824.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at London Marriott Hotel County Hall?

Yep, London Marriott Hotel County Hall has a self car park for GBP 55 per day.

Does London Marriott Hotel County Hall have a pool?

London Marriott Hotel County Hall has an indoor pool. The pool is open 7:00 AM to 9:00 PM.

What makes London Marriott Hotel County Hall a romantic place to stay?

Romance packages and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at London Marriott Hotel County Hall.

Is London Marriott Hotel County Hall family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that London Marriott Hotel County Hall is a hit with families.

Does London Marriott Hotel County Hall serve breakfast?

Yeah, cooked-to-order breakfast is on offer daily between 6:00 AM and 11:00 AM.

Is there a free airport shuttle available at London Marriott Hotel County Hall?

No, London Marriott Hotel County Hall does not offer an airport shuttle service.

Is there a bar or restaurant at London Marriott Hotel County Hall?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at London Marriott Hotel County Hall?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at London Marriott Hotel County Hall?

No, only service animals are allowed.

London Marriott Hotel County Hall Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 642 out of 1004 reviews" "
Rating 8 - Good. 240 out of 1004 reviews" "
Rating 6 - Okay. 65 out of 1004 reviews" "
Rating 4 - Poor. 33 out of 1004 reviews" "
Rating 2 - Terrible. 24 out of 1004 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Charmaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel within walking distance or bus tours of London. Definitely would stay again! Rooms were clean and up to date!
Stayed 3 nights in Jul 2024

10/10 Excellent

William, Virginia Beach

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view and right next to the London Eye.
Stayed 3 nights in Jul 2024

10/10 Excellent

Gemma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. The pool was very cold however and the restaurant had limited lunch choices.
Stayed 1 night in Jul 2024

10/10 Excellent

Sasenarine

Travelled with partner
Great location. Great view. Clean and helpful staff.
Stayed 3 nights in Jul 2024

10/10 Excellent

Mushoriwa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous staff, clean rooms. The beautiful river Thames and Big Ben (Elizabeth Tower) views. It was easy to access most iconic places from this hotel. The kids loved the hotel and the wide dining menu. I would definitely recommend.
Stayed 5 nights in Jun 2024

10/10 Excellent

baqir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
mariott stay
amazing staff friendly, courteous and knowledgeable! every thing was well beyond expectations but Gym well below the expectations and standards
Stayed 3 nights in Jun 2024

10/10 Excellent

LOUIS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained, classic British architecture. Excellent location for walkable access to many desirable sites. Staff was excellent and accommodating very kind.
Stayed 2 nights in May 2024

10/10 Excellent

Ruchika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Xin

Stayed 2 nights in May 2024

10/10 Excellent

Charity

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Great views. Great staff.
Stayed 4 nights in May 2024

6/10 Okay

Jennifer

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness of the room was appalling for a five star hotel. Our first room was dirty with unknown debris on the toilet. We asked for a different room only for the front desk to try and sell me a more expensive room stating no equivalent was available and that we can wait to have to room cleaned. After much discussion, an equivalent room suddenly became available. Then day by day we were left w poor services with rooms poorly cleaned and minimal towel replacement. They even rehung a stained towel and robe that we had placed on the ground for replacement. The floor also had construction which we were not notified of at all with loose nails on the floor that we alerted the construction staff to without much action taken. I dont usually stay at a Marriott in the US and I will make sure I avoid staying at a Marriot internationally for this reason.
Stayed 6 nights in Apr 2024

10/10 Excellent

Sarah

Liked: Cleanliness
Stayed 3 nights in Apr 2024

8/10 Good

Kirk

Stayed 5 nights in Apr 2024

10/10 Excellent

Qing

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location w/ walkable distance to the attractions! Staff is very friendly and helpful.
Stayed 4 nights in Mar 2024

10/10 Excellent

Goh Yi Huey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff !!! Harisha is the best
Stayed 7 nights in Mar 2024

8/10 Good

Enerjeta Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Lori

Stayed 3 nights in Mar 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good hotel. At first the hot water did not come out, but then later on it did and there were no issues after that. The location is amazing. The staff was nice. Wish they had more food options at the executive lounge though.
Stayed 3 nights in Mar 2024

8/10 Good

Spencer

Stayed 2 nights in Feb 2024

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience.
Stayed 2 nights in Feb 2024

10/10 Excellent

Jane

Stayed 1 night in Feb 2024

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond for us. This was a bucket list trip for my youngest daughter who is terminally ill with Leukemia. Coming to London was a dream come true and having a warm and family like staff to make her feel special was so comforting to us all. We loved everyone especially the front desk manager. She was our favorite.
Stayed 7 nights in Dec 2023