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Malmaison London

4.0 star property
Eco-certified hotel with 24-hour fitness centre and 24-hour front desk

Photo gallery for Malmaison London

Reception
Club Deluxe Room
Front of property
Shopping centre
Club Room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Gym
  • Pet-friendly
The current price is NZ$356
includes taxes & fees
21 Apr - 22 Apr

Explore the area

Map
18-21 Charterhouse Square, London, England, EC1M 6AH
  • St. Paul's Cathedral
    ‪12 min walk‬
  • The British Museum
    ‪5 min drive‬
  • London Bridge
    ‪5 min drive‬
  • London (LCY-London City)
    ‪36 min drive‬

Room options

View all photos for Cosy Room

Cosy Room

Cosy Room

Highlights

Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
  • 16 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Electric kettle
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Room

Club Room | Property amenity

Club Room

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite

Signature Suite

Signature Suite

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Deluxe Room

Club Deluxe Room

Club Deluxe Room

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

London

Malmaison London puts you in the heart of London, within a 20-minute stroll of popular places like St. Paul's Cathedral and Liverpool Street. Highlights at this boutique hotel include a restaurant, a 24-hour gym and a bar/lounge. .The brasserie, Chez Mal Brasserie, serves British cuisine and is open for breakfast and dinner. Mal Lounge is the hotel's own cocktail bar. 721 square feet (67 square metres) of event facilities include meeting rooms and conference space. Added amenities include free Wi-Fi in public areas and laundry facilities. Full breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Attractions within a 30-minute walk of this 4-property class London City Centre hotel include The British Museum and Royal Opera House.

What's nearby

  • St. Paul's Cathedral - 12 min walk - 1.0 km
  • The British Museum - 5 min drive - 2.5 km
  • Tower of London - 5 min drive - 2.6 km
  • London Bridge - 5 min drive - 2.7 km
  • London Eye - 6 min drive - 3.1 km

Getting around

  • Farringdon Underground Station - 1 min walk
  • Farringdon Station - 5 min walk
  • London (LCY-London City) - 36 min drive

Restaurants

  • ‪Dose Espresso - ‬2 min walk
  • ‪St. John Bar and Restaurant - ‬3 min walk
  • ‪The Old Red Cow - ‬2 min walk
  • ‪The Hope - ‬2 min walk
  • ‪Buy & Bite - ‬3 min walk

About this property

Malmaison London

Eco-certified hotel with 24-hour fitness centre and 24-hour front desk
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 721 square feet (67 square metres) and includes conference space. A 24-hour fitness centre, tour/ticket assistance, and concierge services are also featured at the eco-certified Malmaison London.

This 4-star London hotel is smoke free.

  • 97 guestrooms or units
  • Conference rooms
  • 721 sq ft of conference space
  • 67 sq. m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Malmaison London offers 97 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 30 per night)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 27 for adults and GBP 13 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chez Mal Brasserie
  • Mal Lounge

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 721 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property’s bar hours are currently limited to Sunday-Thursday 5-10:30 PM and Friday-Saturday 3-11:30 PM.

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per day
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 27 for adults and from GBP 13 for children
  • Nearby parking fee: GBP 30 per night (1640 ft away)
  • Pet fee: GBP 25 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Malmaison London Hotel
Malmaison Hotel London
Malmaison London
London Malmaison Hotel
Malmaison London England
Malmaison London Hotel London
Malmaison Hotel
Malmaison London England
Malmaison Hotel London
London Malmaison Hotel
Malmaison London Hotel
Malmaison London London
Malmaison London Hotel London

Frequently asked questions

What is the cancellation policy at Malmaison London?

Malmaison London offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Malmaison London?

As of 7 Apr 2025, prices found for a 1-night stay for 2 adults at Malmaison London on 21 Apr 2025 start from NZ$356.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Malmaison London serve breakfast?

Yep, visitors give top marks to the full brekkie here! Available on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Malmaison London?

No, Malmaison London does not offer an airport shuttle service.

Is there a bar or restaurant at Malmaison London?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Malmaison London?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Malmaison London?

Dogs are welcome at Malmaison London, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Malmaison London Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 538 out of 1000 reviews
Rating 8 - Good. 300 out of 1000 reviews
Rating 6 - Okay. 107 out of 1000 reviews
Rating 4 - Poor. 31 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very comfortable stay. The staff were all very welcoming. The room facilities were excellent and the bed was very comfortable. Breakfast was delicious! It is a very quiet location at the weekend but we liked this as London can be noisy and crowded in places. We would definitely stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jayne

Travelled with partner
Victor on reception was really friendly
Stayed 1 night in Jan 2025

8/10 Good

Leigh

Stayed 6 nights in Nov 2024

10/10 Excellent

Averil

Liked: Cleanliness, staff & service, property conditions & facilities
Really great staff at the grill restaurant which made our new years night wonderful
Stayed 1 night in Dec 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was perfect-lovely staff, quiet room and superb breakast
Stayed 2 nights in Dec 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxed stay on Christmas day. The best time to stay in the city as so quiet. Lovely large room and huge bed. Veryfriendly staff and excellent breakfast options. Couldnt fault it. Hotel set in charming historic square
Stayed 1 night in Dec 2024

10/10 Excellent

George, North York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, out of the usual downtown noise
Stayed 3 nights in Dec 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Victor and the team made our stay absolutely magical. Hotel was beautifully decorated for Christmas, with spacious rooms, wonderful breakfasts, friendly staff (shout out to Jason and his impromptu cocktail class) and just a few steps from the tube. Can’t wait to return!
Stayed 2 nights in Dec 2024

10/10 Excellent

gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place, lovely breakfast
Stayed 2 nights in Dec 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice convenient location. The breakfast was below average though. Don't order the eggs california
Stayed 1 night in Dec 2024

10/10 Excellent

Lorna

Stayed 3 nights in Dec 2024

2/10 Terrible

Maria Paula Tenorio

My trip was cancelled due to a last minute issue, hotel refused to help in anyway, not a refund. Not cancelling the following days, nothing.
Stayed 3 nights in Dec 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

pradeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing stay....
Ny first time staying this hitel and i wasn't disappointed. The staff, the service, the room was all perfect. From the checking in pricess to my exit. I was greeted warmly and stylish decor furred perfectly with the boutique style vibe. Thanks to Victor for maiing the process super easy and fun
Stayed 1 night in Dec 2024

8/10 Good

Arielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, this hotel was great. Updated, big room, plentiful hot water, but no fridge, no mirror in the bedroom to sit in front of and do hair/make-up, and I couldn’t plug the hairdryer in the bathroom. The enormous headboard made it impossible to reach the light switches and side tables, so not convenient. But it was quiet, and we never heard other guests (bonus!), and just five mins to Farringdon station, which is a fantastic location. Felt safe walking in the area at night. Right across from famous Smithfield’s market.
Stayed 3 nights in Dec 2024

8/10 Good

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Lovely room, with nice staff. The bed mattress was getting a bit worn as folk sit on the edge of the bed, so as you were lying down, you slip to the edge! Water pressure not great in the rain shower and sink was slow draining. Hotel is in a brilliant area with lots of tubes and trains nearby and in a quiet square, so we had a peaceful sleep.
Stayed 3 nights in Dec 2024

10/10 Excellent

Darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Neeta

Stayed 2 nights in Nov 2024

10/10 Excellent

Matthew

Stayed 1 night in Oct 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extra nice
We enjoyed our stay at the Malmaison Charterhouse Square very much. Staff was uniformly helpful and cheerful, our room on the 6th floor was quiet and comfortable (especially the not-too-soft, not-too-hard bed), and all the facilities were spotless and well appointed. We had a lovely dinner in the hotel restaurant as well. Lots of little extras, like tea- and coffee-making facilities, biscuits, and lovely toiletries, plus quirky decor details made the stay especially nice.
Stayed 4 nights in Nov 2024