10/10 Excellent
Darren, Enfield
Travelled with partner
12 Aug 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Subject: Wonderful Stay During My Girlfriend's Birthday Weekend
I wanted to share our fantastic experience during our recent stay for my girlfriend's birthday weekend. Before our arrival, I had arranged for some special birthday treats to be placed in the room, and everything turned out perfectly.
Although the room wasn’t ready when we arrived, the staff member who checked us in was incredibly apologetic and kindly offered us a complimentary drink while we waited. The delay was actually due to them wanting to ensure the room was set up beautifully, which it absolutely was. My girlfriend was thrilled when she saw the wine, cake, roses, and balloons.
The room itself was spacious and featured a large, comfortable bed. It had all the amenities we could possibly need, including some thoughtful extras like ear buds, which I’ve never seen in a hotel room before. They really thought of everything!
The pool and spa area were also wonderful, and it was a nice touch to have robes provided in the room, which we wore down to the pool.
The location is ideal, with easy access to Shoreditch and the city. If you're driving, be sure to check for free parking on the side roads near the hotel during the weekends.
Overall, it was an amazing experience with excellent service, and I would definitely stay here again. Thank you for making our weekend so special.
Darren
Stayed 1 night in Aug 2024