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New Dawn Hotel

Property class: 2

Photo gallery for New Dawn Hotel

Front of property – evening/night
Interior
Breakfast area
Interior entrance
Front of property

Reviews

5.0 out of 10

Popular amenities

  • Housekeeping

Explore the area

View map
95 Inverness Terrace, London, England, W2 3JU
  • Place, Queensway
    ‪1 min walk‬
  • Place, Westbourne Grove
    ‪1 min walk‬
  • Place, Kensington Gardens
    ‪5 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪60 min drive‬

Room options

View all photos for Double Room

Room

Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Room

Quadruple Room

  • 17 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Twin Room

Room

Twin Room

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Room

Triple Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Single Room

Room

Single Room

  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Club Room

Room

Club Room

  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

London

New Dawn Hotel places you in the centre of London, within just a 15-minute stroll of popular places like Hyde Park and Kensington Gardens. .This smoke-free hotel offers concierge services, a terrace and a garden. Additionally, you'll find luggage storage. .Attractions within a 20-minute walk of this London City Centre hotel include Kensington Palace and Kensington High Street.

What's nearby

  • Queensway - 1 min walk - 0.1 km
  • Westbourne Grove - 1 min walk - 0.1 km
  • Kensington Gardens - 5 min walk - 0.4 km
  • Portobello Road Market - 10 min walk - 0.9 km
  • Hyde Park - 15 min walk - 1.3 km

Getting around

  • Bayswater Underground Station - 3 min walk
  • London Paddington Station - 13 min walk
  • Heathrow Airport (LHR) - 41 min drive

Restaurants

  • ‪Bayswater Arms - ‬2 min walk
  • ‪Gold Mine - ‬1 min walk
  • ‪Four Seasons - ‬2 min walk
  • ‪Prince Alfred - ‬1 min walk
  • ‪Bella Italia - ‬1 min walk

About this property

New Dawn Hotel

New Dawn Hotel offers its guests a terrace, tour/ticket assistance, and a garden. The front desk is open around the clock.

This London hotel is smoke free.

  • 28 guestrooms or units
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • No smoking on site
New Dawn Hotel offers 28 accommodations with a hairdryer and an iron/ironing board. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries. Housekeeping is provided on a daily basis.

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Property amenities

Parking and transport

  • Offsite parking available (GBP 25 per day)

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash. Cashless payment methods are available for all transactions.

Property is also known as

Dawn Hotel
New Dawn Hotel
New Dawn Hotel London
New Dawn London
New Dawn Hotel London, England
Hotel New Dawn
New Dawn Hotel London
England
Hotel New Dawn
New Dawn London
New Dawn Hotel Hotel
New Dawn Hotel London
New Dawn Hotel Hotel London

Frequently asked questions

What is the cancellation policy at New Dawn Hotel?

New Dawn Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at New Dawn Hotel?

No, New Dawn Hotel does not offer an airport shuttle service.

What time are check-in & check-out at New Dawn Hotel?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at New Dawn Hotel?

No, pets are not allowed.

New Dawn Hotel Reviews

Reviews

5.0
Rating 10 - Excellent. 8 out of 126 reviews
Rating 8 - Good. 24 out of 126 reviews
Rating 6 - Okay. 23 out of 126 reviews
Rating 4 - Poor. 27 out of 126 reviews
Rating 2 - Terrible. 44 out of 126 reviews

5.4/10

Cleanliness

6.0/10

Staff & service

4.4/10

Amenities

4.8/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
The staff were tremendous. They are trying to make the hotel better. Don't expect a huge room. The rooms are small, hot, and have seen better days. Expedia charged us an exorbitant amount for the room and keep a huge portion.
Stayed 5 nights in Jun 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t book!

Left after 30 min, horrible conditions
Stayed 1 night in Jul 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ett riktigt skithotell, smutsigt rum som definitivt inte blivit ordentligt städat på länge, toaletten gick det inte att spola på, det blixtrade i kontakterna när man skulle tända och släcka, begagnad tvål, inget toalettpapper, blev tillsagda att inte slösa på handdukarna för det fanns inte så de kunde byta varje dag och då hör till saken att man fick en (1) badhanduk per man totalt och den skulle räcka hela vistelsen, personalen va dryg och noncharlant och hela hotellet utstrålade skabb.. Ett riktigt skithotell som sagt som inte höll något som utlovats.. Jag förstår att man får vad man betalar för men lite trevlighet, två handukar, rent rum och en ny tvål kostar inte många kronor.. Så samarbeta inte med detta hotell mer Expedia, bättre kan ni
Stayed 3 nights in Aug 2022
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Me gusto la ubicación. No me gustó la límpienla del local y lo pequeño de la habitación
Stayed 2 nights in Jul 2022
Verified review

6/10 Okay

Disliked: Staff & service, amenities
Sinceramente si lo que buscáis es una cama para poder dormir los días que estéis y un baño donde asearos este es el lugar. Está bastante cerca de todo y bien comunicado pero la atención del staff bastante mala, el espacio muy pequeño. Hacía calor en la habitación, la ventana no se podía abrir pero había un ventilador de techo q daba algo de aire. He de decir que estaba todo limpio tanto sabanas como habitación y baño. Os recomendaría este lugar si lo único q haréis es dormir unas horas pero si esperáis un plus de comodidad no lo tendréis aquí, es como si alquilaras una habitación con baño en una casa turista más que un hotel.
Stayed 2 nights in Jul 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
pas de menage pendant 5 jours - pas de placards - pas de cintres - rien pour poser la valise - pas de verre dans la salle de bains- pas de tapis - vitres hyper sales - jamais personne a la reception - en tout 15 m2 y compris la salle de bain- ne plus utiliser EXPEDIA qui peut cautionner des etablissements pareils
Stayed 5 nights in Jul 2022
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Côté chambre une vraie catastrophe. L exiguité,le caractère sommaire c'est acceptable mais l état de la douche présentant un gros trou dans la faience , les toilettes à 10cm de la douche bouchant le passage à l ouverture de la porte, le tout très douteux côté propreté. Est à signaler l odeur de moisissures qui oblige à laisser fenêtre ouverte au prix de supporter les eclats de voix aux abords tard dans la nuit, le bruit permanent dans le bâtiment de pas, de portes etc.. En résumé hormis l emplacement, la gentillesse du personnel, je donne un double zéro
Stayed 3 nights in Jul 2022
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not recommended

We didn't get the room we paid for, the room was completely inadequate for 4 people. Thick with dust, minimal daylight. No housekeeping. Dodgy lock on the room. Luggage storage not secure. Terrace not cleaned. Staff completely disinterested in issues. The owner and staff do not care about customers and are clearly not suited to hospitality and will impact on Hotels.com reputation.
Stayed 2 nights in Jun 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't get to stay at the hotel. They lost the booking. Staff were unhelpful and rude. Left me stranded in London with no room with a child with additional needs.
Stayed 1 night in May 2022
Verified review

4/10 Poor

Disliked: Property conditions & facilities

It's all lies

The photos on Hotels.com are not a true representation of the hotel. It's not rumn by the ladies pictured and there was no sign of a breakfast. Dis-organised and run down it basically served a purpose but I wouldn't stay there agian.
Stayed 1 night in May 2022
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately the room was filthy and the bathroom hadn’t been cleaned. After mentioning it to reception they asked if they could keep the room key so they could clean the bathroom. We mentioned that we would return late and if the reception would be open for us to get the key back. The answer was that this wouldn’t be a problem. When we returned we realized why it wasn’t a problem. The key was on top of the reception for anybody to take. The location is good, just a short walk to Bayswater Underground and restaurants in the neighborhood. The personnel was very friendly and helpful.
Stayed 2 nights in Apr 2022
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Lit moyennement confortable, mais les draps étaient propres. Garde robe ouvert et au bout du lit. (se cogner la tête est évident durant le séjour) La salle de bain est minuscule, doit s'asseoir de coté sur la toilette, porte ferme mal. Il n'y avait pas de papier de toilette, il a fallu en demander. La douche n'a pas d'endroit pour tenir le savon ou le shampoing. Aucun entretien de la chambre pendant le séjour (4 nuits) Pas de changement de serviettes, pas de lit refait, n'y de coup nettoyage de plancher. Mal insonorisé alors on entends très bien les voisins (même à voix basse) Le personnel est très gentil (ce qui rachète le reste) mais nous ne recommandons pas
Stayed 4 nights in Mar 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A déconseiller

Nous avions réservé 4 jours qui se sont transformés en galère à cause de ce charmant hôtel qui malheureusement n'est plus tenue comme indiqué sur les photos par 2 anglaise tout à fait charmante car il est en aller auparavant il y a 2 ans. La propreté des communes ainsi que des chambres fait peur à voir. Nous sommes arrivés à l'hôtel à 16h et avons attendu près d'une heure et demi que le concierge daigne venir après une vingtaine d'appel sur son téléphone personnel car personne à l'accueil pour nous accueillir. Je déconseille vivement cet hôtel qui est devenu à la limite de l'insalubrité. L'accueil et le personnel se fout totalement des problèmes rencontrés entre parenthèses douche qui qui ne s'écoule pas du tout évier bouché au bout de deux brossage de dents bac à douche cassée et de la moisissure présente sur tous les jouets la chambre n'a pas été fait durant notre séjour une seule fois nous sommes quand même rester 4 jours. Le wifi n'en parlons même pas car ils ne connaissent pas le code . Je déconseille à toute personne normalement constitué de réserver cet hôtel car voyageant à Londres depuis près de 10 ans c'est la première fois que je vois ça même les auberges de jeunesse sont mieux tenu
Stayed 3 nights in Mar 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful Never again

Good afternoon I am writing to with reference to my booking of The New Dawn Hotel in Bayswater London, from Monday 31st January-4th February 2022. Firstly this booking was for myself, my five year old daughter and my mother. I have been trying to take my daughter to London from France for over the last two years but due to the pandemic this has not been possible. I obviously went onto your website as I have done on many occasions and always been satisfied in choices made, until this occasion. Firstly we arrived to the hotel around 8.30pm and was greeted (I use this term lightly) by a untrained receptionist, who told us to “wait” whilst she spoke on the telephone to her boss for guidance as to how to process us via your booking which was already booked by myself and paid in full. After waiting for over thirty minutes (my five year old daughter who was extremely tired and hungry) we were shown into room 3 downstairs which was not of a high standard, no wardrobe or chest of drawers to place our clothes. Whilst in this room the receptionist received a call on the telephone from her boss to say that we had only booked one double and a single bed and this room had two doubles. The receptionist then took us upstairs to a really small, extremely hot room, we then asked what time our breakfast was served (which we had paid for) and we were told that  there was no breakfast and this was a mistake. We were told that there were many restaurants nearby, which was no
Stayed 4 nights in Jan 2022
Verified review

6/10 Okay

Liked: Property conditions & facilities, room comfort

Budget hotel

It's a budget hotel so you get what you pay for. Checking in was quite the experience, with a huge amount of confusion over keys and available rooms, and I was initially sent to a room that already had guests in, but eventually the manager turned up and sorted everything out. The room was small but comfortable, and the hotel was quiet and felt secure. The room i originally got sent to was at the very top of the building up a narrow winding stair - i'd have struggled if i had much luggage or any sort of mobility issue. In short, fine if you're on a budget, not in a hurry and don't mind small spaces.
Stayed 1 night in Dec 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A hotel that scams their guests

We arrived at the hotel and had book two double rooms. They tried to give us a double room they had crammed a bunkbed in. We refused - after 30 minutes we were given the rooms we har ordered.. The receptionist and manager was speaking in Arabic to keep their exchange secret, but I speak Arabic so understood their scam. We were then given two double rooms as paid for. One more set of guests arrived, two women wth two small children having booked a quadruple. They were not give a room, and sent away at 11:30 pm. having driven all the way from Northern England - and paid in advance as us!. The sheets in our rooms had not been changed. We asked for clean sheets, were given on set anbd told to change ourselves. Later on we heard three other people had the same experiences. The hotel books more guests than they have room than they have room for and gamble that they can trick or just throw out the guests. Worst hotel ever.
Stayed 2 nights in Nov 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here ran down rude staff and dirty!!

We arrived at 4pm to be told we have to wait for our room to be prepared. After 45mins of waiting we asked what was happening as the kids were tried and just waited to relax in the room. We had reserved a double room with a double bed and 2 singles. The manager took us to our room after a hour of waiting we walked in the room and there was someone elses suit cases in the room the manger said that the guest had not checked in yet there for they would give us the room not the 2 single and 1double. I had booked. As soon as we enter the room we could see it was ran down dirty and cold The toilet was filthy with poo down it and per and pubes over it. the bed covers were dirty the window was moldy wouldn't shut as had no handle. I had to asked the manger twice if he could close it after the second time he went out and kicked it close so hard scaring the children. It seemed as no one had no idea what they were doing or had any knowledge of us actually coming as I was asked who I booked with . Telling them Hotels. Com They had no idea we was coming. Didn't feel safe here at all and definitely won't be going back there.
Stayed 1 night in Nov 2021
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Very small room for a family. Mattress was terrible rolled unto partner .. bunk bed ladder broken ! No internet . Or coffee no restaurant as advertised. Very poor
Stayed 1 night in Aug 2021
Verified review

6/10 Okay

Disliked: Cleanliness
Petit hôtel tout en hauteur bien situé mais peu confortable et propreté à revoir
Stayed 3 nights in Dec 2019
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
Beddengoed was schoon, rioollucht vanuit de badkamer, geen goed ontbijt, vriendelijk personeel en bagageservice. Prima voor 1 nacht. Gezellige winkeltjes en restaurantjes in de buurt en op loopafstand van metrostation Bayswater en centraal gelegen.
Stayed 1 night in Dec 2019
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities
L’accueil très bien, le personnel a votre service, malgré un problème d’eau chaude le premier jour (vite réglé) en revanche une odeur nauséabonde dans la salle de bain, très désagréable.
Stayed 2 nights in Nov 2019
Verified review

4/10 Poor

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Ett plus

Ett trångt familjerum med väglöss. Badrumsdörr med nästan genomskinligt glas. Frukosten var rostat bröd med nutella eller sylt. Sylten tog slut dag två. Skinkbitarna var stora som frimärken och osten var hackad till smulor. Det som var positivt var läget och att det var lungt och tyst.
Stayed 7 nights in Oct 2019
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
Litet rum, men med toalett och dusch. Frukosten var väldigt enkel. Små bitar ost, små bitar skinka, bröd, små yoggi-förpackningar och flingor, te, kaffe och choklad, Nutella och sylt. De fixade glutenfritt bröd.
Stayed 4 nights in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra hotell i Bayswater

Fräscht och billigt boende. Kontinental frukost. Trevlig personal i receptionen. Rummet var lite trångt (dubbelsäng och våningssäng - vi bodde fyra) men det var rent och fräscht och man är ju inte så mycket på hotellrummet att det spelar någon roll. Bekväma sängar och tyst - inga störande grannar. Nära t-bana och bussförbindelser. Bra restauranger om man gick neråt Westbourne istället för Queensland.
Stayed 5 nights in Oct 2019
Verified review

2/10 Terrible

Disliked: Amenities, property conditions & facilities
Location was good. Rooms were not as advertised. Booked a queen, put into a room with two singles, rooms smelt of fresh paint. Stayed for a week and when asked to change into the type of room that was booked were told that none were available for the duration.
Stayed 7 nights in Oct 2019