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Normandie Hotel

2.5 star property
Hotel with a 24-hour front desk, near Marble Arch

Photo gallery for Normandie Hotel

Lobby
Standard Double Room, Ensuite
Exterior
Lobby
Bathroom

Reviews

5.4 out of 10

Popular amenities

  • 24/7 front desk
  • Free WiFi
  • Business services
The current price is NZ$149
includes taxes & fees
30 Mar - 31 Mar

Explore the area

Map
96 Sussex Gardens, Paddington, London, England, W2 1UH
  • Hyde Park
    ‪8 min walk‬
  • Marble Arch
    ‪13 min walk‬
  • Oxford Street
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪40 min drive‬

Room options

View all photos for Triple Room, Ensuite

Triple Room, Ensuite

Triple Room, Ensuite

Highlights

Heating
Separate bedroom
Private bathroom
Coffee/tea maker
Digital channels
Desk
  • 14 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Standard Double Room, Ensuite

Standard Double Room, Ensuite

Standard Double Room, Ensuite

Highlights

Heating
Separate bedroom
Private bathroom
Coffee/tea maker
Desk
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Ensuite

Single Room, Ensuite

Single Room, Ensuite

Highlights

Separate bedroom
Private bathroom
Coffee/tea maker
Desk
  • 7 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room, Ensuite

Standard Twin Room, Ensuite

Standard Twin Room, Ensuite

Highlights

Heating
Separate bedroom
Private bathroom
Coffee/tea maker
Desk
  • 9 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Lobby sitting area

St Athans Hotel

  • Pet-friendly
  • Free WiFi
  • Business services
  • Housekeeping
4.0 out of 5, Very good, (1007)
The price is NZ$214
for 1 room
includes taxes & fees
23 Mar - 24 Mar
St Athans Hotel

About the area

London

At Normandie Hotel you'll be within just a 15-minute stroll of popular places like Hyde Park and Marble Arch. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a computer station. Additionally, you'll find multilingual staff and luggage storage. .Attractions within a 20-minute walk of this London City Centre hotel include Kensington Gardens and Baker Street.

What's nearby

  • Hyde Park - 8 min walk - 0.7 km
  • Marble Arch - 13 min walk - 1.2 km
  • Oxford Street - 4 min drive - 2.0 km
  • Royal Albert Hall - 5 min drive - 2.4 km
  • Buckingham Palace - 8 min drive - 3.8 km

Getting around

  • Paddington Underground Station - 5 min walk
  • London Paddington Station - 6 min walk
  • Heathrow Airport (LHR) - 40 min drive

Restaurants

  • ‪Bonne Bouche Catering - ‬4 min walk
  • ‪Mihbaj - ‬5 min walk
  • ‪The Heron - ‬3 min walk
  • ‪It's All Greek to Me - ‬3 min walk
  • ‪Fountains Abbey - ‬3 min walk

About this property

Normandie Hotel

Hotel with a 24-hour front desk, near Marble Arch
Normandie Hotel offers its guests multilingual staff. A computer station is on site and WiFi is free in public spaces.

This London hotel is smoke free.

  • 14 guestrooms or units
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Computer for guest use
  • No smoking on site
Normandie Hotel offers 14 accommodations.

Languages

Bulgarian, English, Greek, Russian

Property amenities

Internet

  • Available in some public areas: Free WiFi

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Multilingual staff
  • No housekeeping service

Business services

  • Computer station

Accessibility

  • No lift

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard.

Property is also known as

Normandie Hotel London
Normandie London
Normandie Hotel London, England
Normandie Hotel London
Normandie London
Hotel Normandie Hotel London
London Normandie Hotel Hotel
Normandie
Hotel Normandie Hotel
Normandie Hotel Hotel
Normandie Hotel London
Normandie Hotel Hotel London

Frequently asked questions

Is there a free airport shuttle available at Normandie Hotel?

No, Normandie Hotel does not offer an airport shuttle service.

How much does it cost to stay at Normandie Hotel?

As of 9 Mar 2025, prices found for a 1-night stay for 2 adults at Normandie Hotel on 30 Mar 2025 start from NZ$149.33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time are check-in & check-out at Normandie Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Normandie Hotel?

No, pets are not allowed.

Normandie Hotel Reviews

Reviews

5.4
Rating 10 - Excellent. 52 out of 731 reviews
Rating 8 - Good. 150 out of 731 reviews
Rating 6 - Okay. 209 out of 731 reviews
Rating 4 - Poor. 161 out of 731 reviews
Rating 2 - Terrible. 159 out of 731 reviews

6.0/10

Cleanliness

6.4/10

Staff & service

4.6/10

Amenities

5.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Matthew

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water in the room. Had clearly been like it a while as the control just span around. I’d accidentally left an item of clothing at the property and in attendance a few days later I was advised they’d thrown it in the bin. So be aware there are no lost and found facilities
Stayed 1 night in Dec 2024

4/10 Poor

Sol

Disliked: Amenities, property conditions & facilities
Location is good, v close to Paddington. The room was tiny with very tired carpet that was probably teeming with dirt. Hot water? Not available, the shower was only warm enough not to gasp - but oh well, good for waking up properly. When I arrived I didn’t realise that the radiator was merely decorative so my first night was absolutely freezing. In the morning I realised there was an electric heater that I needed to plug. There was one towel, that I used for my body, face and hands, and also as a bath mat. Thankfully the other two nights more towels magically appeared. Never saw a soul. For what this hotel is, it is the most expensive hotel in London. I’ve stayed in youth hostels more comfortable than this.
Stayed 3 nights in Dec 2024

2/10 Terrible

Tracey Louise

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Horrible bed, no WiFi no hot water no milk. I am glad I only booked one night
Stayed 1 night in Dec 2024

2/10 Terrible

Roscina

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old. Rickety bed. No heating. Stained bedding
Great location. But choose somewhere else. The bed spreads were very old and stained. One bed wobbled so much couldn’t sit on it let alone sleep. No flipping hot water. Cold showers in December is not good. No heating and portable heaters not up to much. Mattresses are cheap and old. I got spring marks just sleeping on them. If they just fixed stuff and got half decent mattresses it would be fine for the money. But gees DO NOT BOOK HERE
Stayed 2 nights in Dec 2024

2/10 Terrible

Valentina, Dexter

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Uninhabitable room with no heat or hot water. Hotel staff not responsive/ not on premises. Left the property as soon as practical am awaiting a refund. Horrific experience.
Stayed 2 nights in Nov 2024

2/10 Terrible

Jonathan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

David

Business traveller
Good location. Hotel rooms were perfectly adequate and not the usual overheated boxes.
Stayed 1 night in Nov 2024

2/10 Terrible

Akar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good not recommended no have anything
Stayed 1 night in Nov 2024

2/10 Terrible

Desmond

Disliked: Cleanliness, property conditions & facilities
Bed covers were dirty, bed was terrible, sunk right down to the springs. Central heating not working
Stayed 1 night in Nov 2024

4/10 Poor

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

6/10 Okay

Zoe

Disliked: Staff & service, property conditions & facilities, room comfort
Not great hotel.
The room is clean, but no kettle and cup or glass to make tea or coffee. And even there’s no Kleenex in the room. The bed was so old that you can feel springs in the bed against your back.
Stayed 3 nights in Oct 2024

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Paul

Stayed 1 night in Sep 2024

2/10 Terrible

Barry

Stayed 1 night in Oct 2024

8/10 Good

Jacqueline

Stayed 1 night in Oct 2024

2/10 Terrible

Barry

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I want to raise a formal complaint. When I arrived I was given a key for the main door and the a key for the bedroom door. I went out for dinner Sunday. Came back out the key in the main door and didn’t work. I was outside when it was rainy getting soaked till someone came out he done it worked. I tried again in front of him didn’t work. I asked what’s going or doing wrong he said don’t know. The bedroom itself is on a slant which makes your balance uneasy. The main receptionist is not approachable. They put a kettle, tea and coffee in the room but no fridge so have no where to put the milk fresh. This is more like fawlty towers the phone number on the website no matter what time day or night you call never no answer. I want a full refund and the beds are so outdated it really is unreal
Stayed 3 nights in Oct 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very basic
Shower control was not attached to shower. No bath mat. No wifi.
Stayed 1 night in Oct 2024

2/10 Terrible

fraserGregory

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The mattresses must be ancient as they completely flattened with the slightest weight, with springs sticking out. 1 Sheet and no covers or duvets. No toiletries no plug tiny towel no te
Stayed 2 nights in Sep 2024

4/10 Poor

Ryan

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No hot water. No elevator for heavy bags. No staff except for in the mornings when she’s cleaning. Bathroom was falling apart. The water knob in the shower was broken and fell off.
Stayed 2 nights in Sep 2024

2/10 Terrible

Martha, Madison

Travelled with family
Disliked: Staff & service, amenities
NO internet despite being told it was going to be available. Had to pay for 3 days of international phone service to use personal hot spot. No breakfast on any day we were there. NO staff available for the entire stay. Called the number on the door 3 times and no answer. Beds were springs mattress with little padding on top. Boards under the memory form on the small bed. Fan made available in room did not have adapter to plug in.
Stayed 2 nights in Sep 2024

10/10 Excellent

Dennis

Travelled with family
Disliked: Amenities
No WiFi
Stayed 4 nights in Sep 2024

2/10 Terrible

Lakhvir

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very bad they don’t listen to you don’t ever go over there they too arrogant and disrespectful
Stayed 2 nights in Sep 2024

6/10 Okay

Miss L

Travelled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to check in (but read the "check in before 10pm small print), quiet, clean, friendly staff and excellent location. Overall good value for money.
Stayed 1 night in Aug 2024

10/10 Excellent

GOKMEN

Stayed 2 nights in Aug 2024