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Novotel London Brentford

4.0 star property
Hotel with a sauna, near Gtech Community Stadium

Photo gallery for Novotel London Brentford

Daily buffet breakfast for a fee
TV
Indoor pool
Exterior
Spa

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
The current price is NZ$199
includes taxes & fees
2 Jan - 3 Jan 2026

Explore the area

View map
Great West Road, Brentford, England, TW80GP
  • Place, Thames River
    ‪10 min walk‬
  • Place, Royal Botanic Gardens, Kew
    ‪14 min walk‬
  • Place, Syon Park
    ‪15 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪13 min drive‬

Room options

View all photos for Superior Room, Multiple Beds (Premium)

Minibar, in-room safe, desk, soundproofing

Superior Room, Multiple Beds (Premium)

9.0 out of 10
Wonderful
(19 reviews)

Highlights

Soundproofed
Connecting rooms available
Free cots/infant beds
TV
Hairdryer
Eco-friendly toiletries
Private bathroom
Coffee/tea maker
  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, soundproofing

Superior Room, 1 Queen Bed with Sofa bed

9.4 out of 10
Exceptional
(48 reviews)

Highlights

Soundproofed
Connecting rooms available
Free cots/infant beds
TV
Sofa bed - double
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

8.0 out of 10
Very good
(14 reviews)

Highlights

Soundproofed
Connecting rooms available
Free cots/infant beds
TV
Hairdryer
Eco-friendly toiletries
Private bathroom
Coffee/tea maker
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 Queen Bed (Executive)

Minibar, in-room safe, desk, soundproofing

Premium Room, 1 Queen Bed (Executive)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Connecting rooms available
Free cots/infant beds
TV
Hairdryer
Bathrobes
Eco-friendly toiletries
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Brentford

At Novotel London Brentford you'll be within just a 15-minute stroll of Gtech Community Stadium and The Musical Museum. Highlights at this hotel include a restaurant, an indoor swimming pool and a bar/lounge. .The restaurant, Elements, is open for breakfast, lunch and dinner. Enjoy the gym and sauna. 2960 square feet (275 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .Sights within a 20-minute walk of this 4-property class Brentford hotel include London Museum of Water and Steam and Syon Park.

What's nearby

  • Gunnersbury Park - 9 min walk - 0.8 km
  • Thames River - 10 min walk - 0.9 km
  • Gtech Community Stadium - 12 min walk - 1.0 km
  • Royal Botanic Gardens, Kew - 14 min walk - 1.2 km
  • Syon Park - 15 min walk - 1.3 km

Getting around

  • Brentford Station - 8 min walk
  • South Ealing Underground Station - 16 min walk
  • Heathrow Airport (LHR) - 19 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Galata Pera - ‬14 min walk
  • ‪RADA - ‬1 min walk
  • ‪The Black Dog Beer House - ‬8 min walk
  • ‪The Beehive - ‬14 min walk

About this property

Novotel London Brentford

Hotel with a sauna, near Gtech Community Stadium
Novotel London Brentford offers its guests an indoor pool, a sauna, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 2960 square feet (275 square metres) and includes a conference centre. A terrace, multilingual staff, and a garden are also featured at the business-friendly Novotel London Brentford. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Brentford hotel.

  • 202 guestrooms or units
  • 8 levels
  • Conference rooms
  • 2960 sq ft of conference space
  • 275 sq. m of conference space
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Corner/local shop
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Novotel London Brentford offers 202 accommodations with minibars and a safe. Televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 15 per night)
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 21 to 21 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Elements

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (2,960 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Friday, Saturday and Sunday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 21 to 21 per person
  • Self-parking fee: GBP 15 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Brentford Novotel
London Brentford
Novotel Brentford
Novotel Brentford London
Novotel London Brentford
Novotel London Brentford opening June 2014
Novotel London opening June 2014
Novotel London opening June 2014 Hotel
Novotel London opening June 2014 Hotel Brentford
Novotel London Brentford Hotel
Novotel London Brentford Hotel
Novotel London Brentford Brentford
Novotel London Brentford Hotel Brentford

Frequently asked questions

What is the cancellation policy at Novotel London Brentford?

Novotel London Brentford offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel London Brentford?

As of 19 Dec 2025, prices found for a 1-night stay for 2 adults at Novotel London Brentford on 2 Jan 2026 start from NZ$199.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel London Brentford?

Yep, Novotel London Brentford has a self car park for GBP 15 per night. A self car park is also available, for a fee.

Does Novotel London Brentford have a pool?

Novotel London Brentford has an indoor pool.

Is Novotel London Brentford family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Novotel London Brentford is a hit with families.

Does Novotel London Brentford serve breakfast?

Yep, buffet brekkie is available weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Novotel London Brentford?

No, Novotel London Brentford does not offer an airport shuttle service.

Is there a bar or restaurant at Novotel London Brentford?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Novotel London Brentford?

Check-in begins at 2 PM. Check-out time is noon.

Novotel London Brentford Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 609 out of 1004 reviews
Rating 8 - Good. 246 out of 1004 reviews
Rating 6 - Okay. 70 out of 1004 reviews
Rating 4 - Poor. 32 out of 1004 reviews
Rating 2 - Terrible. 47 out of 1004 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Baranee

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Main reception staff could be a bit courteous. Dining staff were excellent.
Stayed 4 nights in Nov 2025

4/10 Poor

Talal

Business traveller
Disliked: Staff & service, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Keeton

Stayed 1 night in Sep 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel.

Extremely comfortable hotel, great location for getting into city.
Stayed 2 nights in Sep 2025

10/10 Excellent

Judith

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super stay

Great hotel with lovely pool.
Stayed 1 night in Sep 2025

10/10 Excellent

Elena

Liked: Cleanliness, amenities, property conditions & facilities
Property was clean and nice. Friendly and helpful staff. Easy access to bus and metro. Restaurant and bar inside and also few steps away from another cafe and continent store.
Stayed 7 nights in Sep 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Approx 30min walk to kew gardens
Stayed 1 night in Sep 2025

10/10 Excellent

Ismail

Stayed 1 night in Aug 2025

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relatively near to a tube, clean bedrooms, spacious, tidy, great pool. Sauna could have been warmer. Only issue was that we had a snack at the hotel & a £8 service charge was added to our bill (we asked for it to be removed so no issue but it is a steep service charge )
Stayed 1 night in Sep 2025

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities
Just 2 things we would like to review back Bar could do with a rev up on bottles and the greek yogurt is the best ive ever had...just noticed a change for a thinner more sour one this week but hopefully the thick creamy one is back soon!
Stayed 4 nights in Sep 2025

4/10 Poor

Linda

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The lobby had a scent of Mildew that slowly spread into the room. The bedding was not the best quality but we had to make do with what we had. One night the bedding was not changed, we called the front desk for assistance, only to be given extra sheets and bedding for us to change ourselves - we have never experienced that before in a hotel considering it’s a Novotel.
Stayed 6 nights in Aug 2025

10/10 Excellent

Tom

Travelled with partner
Liked: Amenities
Pleasant and in a convient location. Internal door noise.
Stayed 1 night in Sep 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice
Stayed 3 nights in Sep 2025

10/10 Excellent

Jude

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We will return

Room was great very light bright and airy Bathroom was spotless Amy on reception was super friendly and welcoming Over all a great stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Mathes

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room great staff however you don’t have too much around you
Stayed 2 nights in Aug 2025

6/10 Okay

Deborah

Travelled with family
Disliked: Staff & service

Poor customer service

Firstly, the hotel rooms, the hotel and the restaurant were great value for money and could not fault it. However unfortunately the end of the stay was ruined due to poor customer service. On checking out, I was informed I had accidentally been charged an extra parking payment, but it had been refunded, this would take 2-3 working days to go back in my bank, accidents happen so this was fine. On return home, I opened my online banking to find out I’d been charged £147 not £15. I initially panicked wondering where this charge came from. I phoned the hotel and was told due to me using 2 cards for when I booked and when I checked in, there had been some sort of crossover. I asked for management to phone me back the next day, which they didn’t, so I wrote an email. I heard back the night after so 48 hours in all. I received a half hearted apology. I’ve since realised that it wasn’t one payment of £147 but 2 they took out. I have emailed them again, and still waiting to hear back. I just do not think this is good enough and think it’s extremely poor customer service and has put me off using the hotel again.
Stayed 1 night in Aug 2025

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only just one day, but everything was clean and perfect. Good and fast at the front desk. The beds were comfortable
Stayed 1 night in Aug 2025

2/10 Terrible

md rakib

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I called room service to request a Coke in my room, but no one answered. I then called reception, where the staff were unhelpful and refused to deliver it, telling me I had to go downstairs to collect it myself. Truly terrible service.
Stayed 3 nights in Aug 2025

10/10 Excellent

Donovan

Stayed 1 night in Aug 2025

10/10 Excellent

Kayden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Suzan

Disliked: Cleanliness
Stayed 8 nights in Jul 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Warren

Disliked: Staff & service, room comfort
Stayed 2 nights in Aug 2025