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Pan Pacific London

5.0 star property
Luxury hotel with full-service spa and bars/lounges

Photo gallery for Pan Pacific London

Indoor pool, pool loungers
Fitness facility
2 bars/lounges
Executive Room, City View
Suite, City View (Walbrook)

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
The current price is NZ$879
includes taxes & fees
25 Apr - 26 Apr

Explore the area

Map
80 Houndsditch, London, England, EC3A 7AB
  • Tower of London
    ‪18 min walk‬
  • Tower Bridge
    ‪19 min walk‬
  • London Bridge
    ‪3 min drive‬
  • London (LHR-Heathrow)
    ‪57 min drive‬

Room options

View all photos for Deluxe Room, City View

City view

Deluxe Room, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Deluxe Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • 41 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, Mobility Accessible

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Executive Room, Mobility Accessible

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Executive Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, City View

Executive Room, City View

Executive Room, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Bishopsgate)

Suite, 2 Bedrooms (Bishopsgate)

Suite, 2 Bedrooms (Bishopsgate)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • City view
  • 104 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Premier Double Room

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Premier Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed

City view

Premier Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Bishopsgate)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Suite (Bishopsgate)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • City view
  • 63 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Pan Pacific)

Suite (Pan Pacific) | City view

Suite (Pan Pacific)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • City view
  • 119 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, City View (Walbrook)

Suite, City View (Walbrook)

Suite, City View (Walbrook)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • City view
  • 57 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Devonshire)

Suite (Devonshire)

Suite (Devonshire)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • City view
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

London

A luxury stay in the heart of London awaits you at Pan Pacific London. Within a 20-minute stroll, you'll find Tower of London and Tower Bridge. Highlights at this eco-friendly hotel include 2 bars/lounges, a full-service spa and a restaurant. .A day of pampering can include massages, body wraps and mani/pedis. The restaurant, Straits Kitchen, serves Singaporean cuisine and is open for breakfast, lunch and dinner. Ginger Lily Bar & Lounge is the hotel's own bar, serving drinks along with light fare. Enjoy the indoor swimming pool, 24-hour gym, sauna and pool loungers. Other amenities include free Wi-Fi in public areas and laundry facilities. English breakfast is available at weekends between 7:00 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls, pet-sitting services and litter trays. .With a stay at this 5-property class London City Centre hotel, you'll be 1.6 km (1 mi) from St. Paul's Cathedral and 2.6 km (1.6 mi) from London Bridge.

What's nearby

  • Tower of London - 18 min walk - 1.6 km
  • Tower Bridge - 19 min walk - 1.6 km
  • St. Paul's Cathedral - 20 min walk - 1.7 km
  • London Bridge - 3 min drive - 1.6 km
  • London Eye - 7 min drive - 3.7 km

Getting around

  • Liverpool Street Station - 2 min walk
  • Liverpool Street Underground Station - 3 min walk
  • London (LCY-London City) - 28 min drive

Restaurants

  • ‪Hamilton Hall (Wetherspoon) - ‬2 min walk
  • ‪Sushisamba - ‬2 min walk
  • ‪Pasta e Pizza at Eataly - ‬2 min walk
  • ‪Polo Bar - ‬2 min walk
  • ‪Gran Caffè Bar - ‬2 min walk

About this property

Pan Pacific London

Luxury hotel with full-service spa and bars/lounges
Pan Pacific London offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

A 24-hour fitness centre, spa services, and multilingual staff are also featured at the luxury Pan Pacific London.

This 5-star London hotel is smoke free.

  • 1 building
  • 237 guestrooms or units
  • 19 levels
  • 2 bars or lounges
  • Built in 2021
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Pan Pacific London offers 237 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down duvets. A pillow menu is available. 55-inch LCD televisions come with premium digital channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Filipino, French, German, Hindi, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 85 per day)

Food and drink

  • Weekend English breakfast available 7:00 AM to 11:30 AM for a fee: GBP 44 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Ginger Lily Bar & Lounge
  • Straits Bar
  • Straits Kitchen

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Travel cot

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Pool loungers

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Hand-held showerhead
  • Handrails in stairways (120 centimetre high)
  • High-pile carpet in room
  • Lever door handles
  • Lift (118 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (196 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 60.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls, pet-sitting services, litter trays and pet-grooming services are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 80.00 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 44.00 per person
  • Nearby parking fee: GBP 85 per day (3609 ft away)
  • Pet fee: GBP 60.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 80.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pan Pacific London Hotel
Pan Pacific London London
Pan Pacific London Hotel London

Frequently asked questions

What is the cancellation policy at Pan Pacific London?

Pan Pacific London offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pan Pacific London?

As of 19 Apr 2025, prices found for a 1-night stay for 2 adults at Pan Pacific London on 25 Apr 2025 start from NZ$878.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Pan Pacific London?

Yep, there is an onsite spa at Pan Pacific London. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Pan Pacific London have a pool?

Yep, and guests love it! Pan Pacific London has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Pan Pacific London?

Pan Pacific London features a full-service spa, an indoor pool and 2 bars. All guestrooms come with 24-hour room service and espresso makers.

Is Pan Pacific London family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds and travel cots in the guestrooms, it's no surprise that Pan Pacific London is a hit with families.

Does Pan Pacific London serve breakfast?

You bet, English breakfast is available at weekends from 7:00 AM to 11:30 AM.

Is there a free airport shuttle available at Pan Pacific London?

No, Pan Pacific London does not offer an airport shuttle service.

Is there a bar or restaurant at Pan Pacific London?

Yep, you can grab a meal at Pan Pacific London's onsite restaurant that serves Singaporean cuisine.

What time are check-in & check-out at Pan Pacific London?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Pan Pacific London?

Cats and dogs are welcome at Pan Pacific London, with pet-sitting services, grooming services, food and water bowls and litter trays on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 15 kg per pet.

Pan Pacific London Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 917 out of 1005 reviews
Rating 8 - Good. 64 out of 1005 reviews
Rating 6 - Okay. 16 out of 1005 reviews
Rating 4 - Poor. 3 out of 1005 reviews
Rating 2 - Terrible. 5 out of 1005 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Devonray

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the customer service, the Hotel staff were super helpful during my visit.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ian

Stayed 1 night in Jan 2025

10/10 Excellent

Hamilton

Stayed 3 nights in Nov 2024

10/10 Excellent

Madjel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

areen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice London stay

Lovely rooms that have just been updated. Check out was 12o'clock which is great, enough time to use the facilities.
Stayed 1 night in Dec 2024

6/10 Okay

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing

A beautiful hotel with lots of lovely staff let down by poor food and dreadful music.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Andrew

Stayed 1 night in Jan 2025

10/10 Excellent

Amir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Sean

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far one of the best hotels we have ever stayed at. The staff was incredible from start to finish. You feel like you are at a true five star hotel. The room was incredibly clean and comfortable which is key to having the energy for your vacation. I will not stay at another hotel when traveling to London. This property is worth every penny!
Stayed 7 nights in Dec 2024

10/10 Excellent

Nohemi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great time in London but this stay with PanPacific just elevated our experience to a whole new level. Everything was just perfect!! Loved the gym and spa
Poll with view of the city
Relaxation room with heated chairs and weighted blanket
Stayed 3 nights in Dec 2024

10/10 Excellent

Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One member of staff at the front desk (Sonia) went above and beyond for us during our stay making it extra special! The room was immaculate as was the wellness/pool area. I’d recommend this hotel to everyone I know!
Stayed 1 night in Jan 2025

10/10 Excellent

Theodore, Fairfax

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elite, top level property with excellent staff and service, one of the best hotel gyms I've ever been to, very good lobby bar, and some extras like Santa at Christmas. Rooms are excellent with great bathroom and in room coffee, mini bar and the view from the 13th floor was amazing. But the staff and service is what really sets this property apart from all others. Elite level!
Stayed 4 nights in Dec 2024

2/10 Terrible

Ran

Stayed 1 night in Dec 2024

10/10 Excellent

Lola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, would definitely return.
Stayed 1 night in Dec 2024

8/10 Good

Darryl

Liked: Cleanliness, property conditions & facilities, room comfort

Average Stay at Pan Pacific

At the restaurant, dinner the night before the food came out cold, had to send back, this was the same for the breakfast the following morning. I was not made aware that there was a service charge of £20+, which although I didn’t quibble over, I would have thought I would of got my full £150 refund, I thought that was a little under handed, as I had paid a lot of money for the room. I should have been informed of that from the outset.
Stayed 1 night in Dec 2024

10/10 Excellent

Chanelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Emlyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend break

Weekend break in London
Stayed 2 nights in Dec 2024

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Alexander, Winchester

Stayed 2 nights in Nov 2024

10/10 Excellent

Yan

Stayed 1 night in Dec 2024

10/10 Excellent

Chengzhang

Stayed 8 nights in Dec 2024

10/10 Excellent

Lan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pan Pacific London is the first hotel I've ever stayed in my years of traveling that truly made me feel at home. We stayed in London for a week. During the day, we had a great time walking and touring around the city. By the time we were done and back to the hotel, we felt so relaxed in our room which was so warm and cozy that I'm not exaggerating it felt like we were back at our own home. The housekeepers also added nice personal touches to their daily work. For example, they neatly tied up all our digital cables and electronic chords (we had so many laying around in the room) which inevitably brought out an appreciative smile on your face when you came back and saw them. All the staff we met in the hotel from the first day we stepped in to the last day we left were all super sweet and helpful with no exception. These are the names I can remember: Hazel, Antonio, Kamal, Luvick. And there are many more who I did not get to ask for their names. Their genuine care and hospitality made this hotel stand out from the rest. It is worth mentioning that my daughter has severe multiple food allergies. She was so well taken care of when we dined there including our afternoon tea experience that I did not have slightest concern in our entire stay. We tried the afternoon tea at Fortnum & Mason later on - it felt so pale in comparison in terms of both food quality and service. London is a wonderful city. But Pan Pacific London, you added color and warmth. Thank you!
Stayed 5 nights in Dec 2024