BEDBUGS! This is every traveler’s fear and I can’t believe it happened to me and my daughter. We had just booked this hotel for 1 night to have a place to stay after watching the NYE fireworks. After 2 hours of sleep we were awakened by bites. We took another shower (2am) and tried to get back to sleep, after 2 hrs, we were both itching like crazy! I turned on the light and there it was a bed bug on our bed! We packed our stuff quickly and found another bed bug on the wall!
We went to the front desk and complained, they gave us another room across the street. By this time it’s about 8am, went to see the manager, showed the pictures of bug bites and the bed bugs I had to kill. It was so disgusting and traumatic I could not sleep, our day got ruined, we could not function due to no sleep and the trauma. The manager was nice, gave us an extra night stay, but I still can’t shake it off my head that this particular hotel has this problem, at least not in the heart of London! I Am hoping the management will take a major action in this.