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Ruby Lucy Hotel London

4.0 star property
Hotel with a 24-hour front desk, steps from The Vaults

Photo gallery for Ruby Lucy Hotel London

Loft Room | View from room
Cosy Room
Bar (on property)
Exterior
Lobby lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
The current price is NZ$297
includes taxes & fees
9 Mar - 10 Mar

Explore the area

Map
100 Lower Marsh, London, England, SE1 7AB
  • Westminster Bridge
    ‪8 min walk‬
  • London Eye
    ‪9 min walk‬
  • Big Ben
    ‪12 min walk‬
  • London (LHR-Heathrow)
    ‪50 min drive‬

Room options

View all photos for Wow Room

Wow Room

Wow Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Lovely Room

Premium bedding, in-room safe, individually decorated

Lovely Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cosy Room

Cosy Room

Cosy Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Nest Room

Premium bedding, in-room safe, individually decorated

Nest Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Loft Room

Loft Room | View from room

Loft Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

London

Ruby Lucy Hotel London puts you in the heart of London, steps from The Vaults and within a 10-minute stroll of London Eye. Highlights at this hotel include free in-room WiFi. .At the hotel's own lounge bar, you can stop for a drink. Added amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. On weekday mornings buffet breakfast is served between 6:30 AM and 10:30 AM. .Places within a 30-minute walk of this 4-property class London City Centre hotel include Big Ben and The Shard.

What's nearby

  • London Eye - 9 min walk
  • Big Ben - 12 min walk
  • Piccadilly Circus - 6 min drive
  • The Shard - 7 min drive
  • Buckingham Palace - 7 min drive

Getting around

  • Lambeth North Underground Station - 4 min walk
  • Waterloo Station - 7 min walk
  • Heathrow Airport (LHR) - 50 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Pret a Manger - ‬5 min walk
  • ‪Black Sheep Coffee - ‬7 min walk
  • ‪Wasabi - ‬4 min walk
  • ‪Marugame Udon - ‬4 min walk

About this property

Ruby Lucy Hotel London

Hotel with a 24-hour front desk, steps from The Vaults
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A vending machine, multilingual staff, and coffee/tea in common area are also featured at Ruby Lucy Hotel London.

This 4-star London hotel is smoke free.

  • 75 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Ruby Lucy Hotel London offers 75 air-conditioned accommodations with a safe and designer toiletries. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 20 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 20 per person
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 20 per person
  • Off site parking fee: GBP 20 per day (0.2 mi away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ruby Lucy
Ruby Lucy Hotel London Hotel
Ruby Lucy Hotel London London
Ruby Lucy Hotel London Hotel London

Frequently asked questions

What is the cancellation policy at Ruby Lucy Hotel London?

Ruby Lucy Hotel London offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ruby Lucy Hotel London?

As of 3 Mar 2025, prices found for a 1-night stay for 2 adults at Ruby Lucy Hotel London on 9 Mar 2025 start from NZ$296.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Ruby Lucy Hotel London a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Ruby Lucy Hotel London.

Does Ruby Lucy Hotel London serve breakfast?

Sure does, buffet brekkie is served weekdays between 6:30 AM and 10:30 AM and weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Ruby Lucy Hotel London?

No, Ruby Lucy Hotel London does not offer an airport shuttle service.

What time are check-in & check-out at Ruby Lucy Hotel London?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Ruby Lucy Hotel London?

No, only service animals are allowed.

Ruby Lucy Hotel London Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 689 out of 931 reviews
Rating 8 - Good. 174 out of 931 reviews
Rating 6 - Okay. 38 out of 931 reviews
Rating 4 - Poor. 14 out of 931 reviews
Rating 2 - Terrible. 16 out of 931 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Stacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff very friendly, room was comfortable.
Stayed 1 night in Nov 2024

8/10 Good

Margaret

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located for our visit Restaurants nearby Close to Waterloo and Euston stations Modern clutter free hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jonny

Stayed 1 night in Nov 2024

10/10 Excellent

Alistair

Stayed 1 night in Oct 2024

10/10 Excellent

Denizze

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

Airam Vecchio

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
I initially had a good experience, but my stay was marred by a series of unacceptable incidents. On both mornings, housekeeping knocked on my door at 8 AM, despite the Do Not Disturb sign being clearly displayed. On the first day, they even opened the door without waiting for a response. How outrageous and completely inappropriate is this? Additionally, I decided to extend my stay by one extra day and spoke to the receptionist to confirm the payment. She assured me there was nothing more to settle. However, the following morning, I was abruptly woken up by a loud knock at the door, as if it were an emergency. When I opened it, staff claimed I hadn’t paid and insisted I go downstairs immediately to settle the bill. To make matters worse, they even implied that “other guests have left without paying,” which was both disrespectful and insulting. This level of unprofessionalism and lack of respect for guests is completely unacceptable!

10/10 Excellent

Dayanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about the hotel, employees Guilherme and Gustavo so friendly a support staff. Good drinks and food and lovely breakfast and closer to everything like best tourist points
Stayed 2 nights in Oct 2024

10/10 Excellent

Emma

Stayed 1 night in Nov 2024

6/10 Okay

Stella

Stayed 1 night in Oct 2024

10/10 Excellent

Jake

Stayed 1 night in Oct 2024

10/10 Excellent

Colin, Jackson Hts

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very comfortable rooms!
Stayed 3 nights in Oct 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stylish hotel very close to Waterloo with plenty of services near by. Good budget choice.
Stayed 1 night in Oct 2024

10/10 Excellent

Laura

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We used Ruby Lucy as our hub, with 4 stays over 3 weeks interspersed with weekends in the country or taking the Eurostar to Europe. It was incredibly convenient to transport, and a walkable distance to most areas of London with lots of restaurant options. We will use it again in future and recommend!
Stayed 3 nights in Oct 2024

10/10 Excellent

Declan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressive customer service
An amazing stay and I have to say the customer service was exceptional - both from the person who checked my bag in when I arrived early, to the person who helped me actually check in, and then again, when I (carelessly) left my rings in the room before checking out, Isabella at reception was incredibly helpful in liaising with housekeeping to retrieve them - and even made me a coffee whilst I waited. Really impressive - thank you.
Stayed 1 night in Oct 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Adam

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff made us feel very welcome, room was well appointed and the bed was comfy. We enjoyed the balcony to view the city and scope out the area.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Wendy

Stayed 1 night in Oct 2024

6/10 Okay

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab location, we had a lovely room on the 3rd floor very quiet. The hotel has a great vibe.
Stayed 1 night in Oct 2024

10/10 Excellent

Tenzin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 3 nights in Aug 2024

8/10 Good

Lydia Christina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful small boutique hotel. The only thing lacking was dresser drawers, small refrigerator and microwave.
Stayed 6 nights in Oct 2024