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Sandman Hotel & Suites London Downtown

2.5 star property
Hotel with free breakfast, near Budweiser Gardens

Photo gallery for Sandman Hotel & Suites London Downtown

Exterior
Lobby
Standard Room, 2 Queen Beds, Non Smoking
Interior
Executive Suite, 1 King Bed, Non Smoking | Private kitchenette

Reviews

7.2 out of 10
Good

Popular amenities

  • Housekeeping
  • Pet-friendly
  • Laundry
  • Air conditioning
  • Free WiFi
The current price is NZ$154
includes taxes & fees
13 Mar - 14 Mar

Explore the area

Map
374 Dundas St, London, ON, N6B1V7
  • London Convention Center
    ‪7 min walk‬
  • Victoria Park
    ‪8 min walk‬
  • Centennial Hall
    ‪10 min walk‬
  • London, ON (YXU-London Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Combined shower/bathtub, hair dryer, towels

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Private bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Separate bedroom
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Private bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
LCD TV
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Comfort Suites London

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, (229)
The price is NZ$206
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Comfort Suites London

About the area

London

Sandman Hotel & Suites London Downtown puts you in the heart of London, within just a 10-minute stroll of Jonathon Bancroft-Snell Gallery and Citi Plaza Mall. Highlights at this hotel include in-room free WiFi and LCD TVs. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Additionally, you'll find laundry facilities, dry cleaning/laundry services and free newspapers in the lobby. Free full breakfast is available daily between 6:00 AM and 9:00 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this Downtown London hotel include Budweiser Gardens and University of Western Ontario.

What's nearby

  • London Convention Center - 7 min walk
  • Victoria Park - 8 min walk
  • London Music Hall - 11 min walk
  • Budweiser Gardens - 12 min walk
  • University of Western Ontario - 5 min drive

Getting around

  • London, ON (XDQ-London Train Station) - 11 min walk
  • London, ON (YXU-London Intl.) - 15 min drive

Restaurants

  • ‪Tim Hortons - ‬13 min walk
  • ‪Queens Cafe - ‬9 min walk
  • ‪The Morrissey House - ‬1 min walk
  • ‪Crabby Joe's Tap & Grill - ‬4 min walk
  • ‪Coffee Culture - ‬5 min walk

About this property

Sandman Hotel & Suites London Downtown

Hotel with free breakfast, near Budweiser Gardens
A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is available daily. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Sandman Hotel & Suites London Downtown. For a fee, parking is available.

This London hotel is smoke free.

  • 1 building
  • 109 guestrooms or units
  • 9 levels
  • Full breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
Sandman Hotel & Suites London Downtown offers 109 air-conditioned accommodations with free newspapers and coffee/tea makers. 32-inch LCD televisions come with satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, French, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CAD 18.08 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made on-site instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • Pets: CAD 28.25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 35 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 18.08 per day
  • Pet fee: CAD 28.25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Suites Downtown Hotel London
Holiday Inn Express Suites Downtown London
Holiday Inn Express Suites Downtown

Frequently asked questions

What is the cancellation policy at Sandman Hotel & Suites London Downtown?

Sandman Hotel & Suites London Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sandman Hotel & Suites London Downtown?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Sandman Hotel & Suites London Downtown on 13 Mar 2025 start from NZ$153.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sandman Hotel & Suites London Downtown?

Yep, Sandman Hotel & Suites London Downtown has a self car park for CAD 18.08 per day.

Does Sandman Hotel & Suites London Downtown serve breakfast?

You bet, free full breakfast is served daily between 6:00 AM and 9:00 AM.

Is there a free airport shuttle available at Sandman Hotel & Suites London Downtown?

No, Sandman Hotel & Suites London Downtown does not offer an airport shuttle service.

What time are check-in & check-out at Sandman Hotel & Suites London Downtown?

Check-in begins at 3 PM. Check-out time is 11 AM.

Sandman Hotel & Suites London Downtown Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 302 out of 1097 reviews
Rating 8 - Good. 338 out of 1097 reviews
Rating 6 - Okay. 231 out of 1097 reviews
Rating 4 - Poor. 119 out of 1097 reviews
Rating 2 - Terrible. 107 out of 1097 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Rodney

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a really bad neighborhood of the city where there is a lot of homelessness and drugs, the parking garage is a place where the homeless stays warm and releives themselves. The continental breakfast was horrible, food was not good. The rooms were nice, the fitness center was basic but got the job done.
Stayed 2 nights in Nov 2024

8/10 Good

Maria

Liked: Property conditions & facilities
Very comfortable
Stayed 4 nights in Nov 2024

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only continental Breakfast is available.
it was just OK, we were expecting a full Breakfast, but they only offered continental.
Stayed 1 night in Nov 2024

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast needs to be extended to accommodate
I was expecting a full breakfast but they only offered a continental one, Breakfast closed down way too early. it would be better if they offered it up until 10:30 am
Stayed 1 night in Nov 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Lindsey

Stayed 1 night in Oct 2024

2/10 Terrible

Sunny

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Firstly - the staff was excellent. Unfortunately for this hotel and this area, there is a SIGNIFICANT problem with un-homed people and drug users in the area. Every time I went to my car in the underground parking there were people using drugs and defecating. It smelled of urine. We even felt unsafe in our room - as the lobby was often un-manned, and the elevator did not require a key to use.
Stayed 1 night in Nov 2024

8/10 Good

Amanda, Ancaster

Stayed 4 nights in Oct 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I do not recommend this hotel
Next to a homeless center. People fighting outside and we can hear them on the 8th for. The room smells like mildew. I would never stay here again
Stayed 3 nights in Nov 2024

10/10 Excellent

Bianca

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of low life homeless people outside
Stayed 1 night in Nov 2024

10/10 Excellent

Jenn

Stayed 1 night in Oct 2024

2/10 Terrible

zine

Stayed 1 night in Aug 2024

6/10 Okay

Dave

Travelled with family
Lots of druggies in front and back
Stayed 1 night in Nov 2024

4/10 Poor

Majd

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The area is very sketchy. A lot of drunks and drug addicts are hanging around just at the door of the hotel and there is no security. The breakfast is terrible.
Stayed 2 nights in Nov 2024

6/10 Okay

James

Business traveller
Disliked: Amenities, property conditions & facilities
Older property in a challenged area.
Stayed 2 nights in Oct 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Neil H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice downtown location
Nice location. Room was adequate to my needs very clean comfortable. The sad thing is there’s park right beside the hotel full of homeless people not the hotels fault. Fault of the politicians.
Stayed 2 nights in Nov 2024

6/10 Okay

Jerome, Windsor

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Property located next to a shelter a lot of drugged up people hanging around the property
Stayed 1 night in Nov 2024

6/10 Okay

Sharon

Travelled with partner
Disliked: Property conditions & facilities
Close to downtown. Walking to were you want to go
Stayed 1 night in Nov 2024

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Double queen room was crowded but clean, bed was comfortable, large TV, hotel was quiet, breakfast area was spacious, breakfast was good, hotel has underground parking ($16 HST in 2024), tent city not far from hotel, group of drug addicts beside building, one was hidden in a nook along the walkway between the front entrance and the underground parking. Hotel employee said that they don't bother guests. They didn't bother us, but we still felt unsafe, and as a woman, I would not have gone to our car alone.
Stayed 1 night in Oct 2024

2/10 Terrible

danny

Disliked: Cleanliness, staff & service
People openly smoking crack in the underground carpark which we had to pay for.
Stayed 1 night in Nov 2024

6/10 Okay

Olivier

Business traveller
Liked: Staff & service, amenities
Many bume near the hotel unfortunately....people are strung out right next to the hotel in the acces ramp to party. When i say strung out....like heroine style junkie in a zombie state statue like you see on the news. Otherwise it be good
Stayed 2 nights in Nov 2024

10/10 Excellent

Karlo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent and welcoming staff, If u are heading to visit London, this is a great to stay in!!
Stayed 1 night in Oct 2024

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, very clean and spacious. And easy access, right downtown. Parking is extra, not indicated. So be prepared for that.
Stayed 2 nights in Nov 2024

4/10 Poor

Robert, Tobermory

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
In a rough part of town Staff is limited Affordable yes
Stayed 1 night in Oct 2024