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Norfolk Inn Paddington

3.0 star property
Hotel with a 24-hour front desk, a short walk to Hyde Park
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Norfolk Inn Paddington

Reception
Exterior
Twin Room
Reception
Hallway

Reviews

5.0 out of 10

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
6-8 Norfolk Square, London, England, W2 1RS
  • Hyde Park
    8 min walk
  • Kensington Gardens
    8 min walk
  • Paddington Central
    9 min walk
  • London (LHR-Heathrow)
    43 min drive

Room options

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Private bathroom
Coffee/tea maker
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room

Single Room

Single Room

Highlights

Private bathroom
Coffee/tea maker
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Double Room | Bathroom

Double Room

Highlights

Private bathroom
Coffee/tea maker
  • 23.1 sq m
  • Sleeps 2
  • 1 Double Bed

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for 1 night
includes taxes & fees
29 Nov - 30 Nov
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About the area

London

Norfolk Inn Paddington puts you in the heart of London, within just a 10-minute stroll of popular attractions like Hyde Park and Kensington Gardens. .This smoke-free hotel offers concierge services, a 24-hour front desk and luggage storage. Added amenities include laundry facilities and a reception hall. .Attractions within a 20-minute walk of this 3-property class London City Centre hotel include Marble Arch and Madame Tussauds Wax Museum.

What's nearby

  • Hyde Park - 8 min walk
  • Marble Arch - 15 min walk
  • Oxford Street - 4 min drive
  • Kensington High Street - 5 min drive
  • Piccadilly Circus - 8 min drive

Getting around

  • London Paddington Station - 3 min walk
  • Paddington Underground Station - 3 min walk
  • London (LCY-London City) - 49 min drive

Restaurants

  • ‪Sawyers Arms - ‬2 min walk
  • ‪Bonne Bouche Catering - ‬3 min walk
  • ‪Paramount Lebanese Kitchen - ‬3 min walk
  • ‪Mihbaj - ‬3 min walk
  • ‪It's All Greek to Me - ‬2 min walk

About this property

Norfolk Inn Paddington

Hotel with a 24-hour front desk, a short walk to Hyde Park
As a guest of Norfolk Inn Paddington, you'll find concierge services and laundry facilities. The front desk is open around the clock.

This 3-star London hotel is smoke free.

  • 31 guestrooms or units
  • 4 levels
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • No smoking on site
Norfolk Inn Paddington offers 31 accommodations with coffee/tea makers. Bathrooms include a shower. Housekeeping is provided on request.

Languages

English, German, Hindi, Italian, Lithuanian, Polish, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: High-speed internet

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (on request)

Accessibility

  • No lift

More

  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All guests must show a valid photo identification at check-in. This is the only form of identification that is accepted at this property.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100.00

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

Property is also known as

SO Hotel Paddington
SO Paddington
SO Paddington Hotel
So Paddington Hotel
Norfolk Inn Paddington Hotel
Norfolk Inn Paddington London
Norfolk Inn Paddington Hotel London

Frequently asked questions

What is the cancellation policy at Norfolk Inn Paddington?

Norfolk Inn Paddington offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Norfolk Inn Paddington?

As of 15 Nov 2024, prices found for a 1-night stay for 2 adults at Norfolk Inn Paddington on 17 Nov 2024 start from NZ$164.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Norfolk Inn Paddington serve breakfast?

Yeah, breakfast is offered daily.

Is there a free airport shuttle available at Norfolk Inn Paddington?

No, Norfolk Inn Paddington does not offer an airport shuttle service.

What time are check-in & check-out at Norfolk Inn Paddington?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Norfolk Inn Paddington?

No, pets are not allowed.

Norfolk Inn Paddington Reviews

Reviews

5.0
Rating 10 - Excellent. 33 out of 588 reviews" "
Rating 8 - Good. 98 out of 588 reviews" "
Rating 6 - Okay. 143 out of 588 reviews" "
Rating 4 - Poor. 132 out of 588 reviews" "
Rating 2 - Terrible. 182 out of 588 reviews" "

5.2/10

Cleanliness

6.2/10

Staff & service

4.6/10

Amenities

4.4/10

Property conditions & facilities

4.2/10

Eco-friendliness

Reviews

2/10 Terrible

ejaz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

2/10 Terrible

Lucy

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I stayed here for 10 minutes before leaving! This is has to be the worst hotel I have ever experienced. Do not stay here get the late bus home!
Stayed 2 nights in Jul 2024

10/10 Excellent

Shane

Stayed 3 nights in Jul 2024

2/10 Terrible

Stephen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Ralfs

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor place
Stayed 1 night in Jul 2024

2/10 Terrible

Gerard

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The other reviews were spot on. This hotel is dire.
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A disappointing stay with cockroaches
The advertised picture is/was a whole lot nicer than the room we stayed in. Also i feel like the room we eventually got was given to us as a punishment due to our 2 different check in like experiences. I had arranged to drop off luggage earlier than check in time and was assured we could check in at any time late in the evening (attended a concert at hyde park). At luggage drop off the first man was lovely, found our booking, knew we were dropping off luggage and got us to us fill in the white form, ready for check in later. He was really nice. At 1130pm when we actually checked in the 2nd man was quite rude, aggressive and argued we had lost our room key card. After much deliberation and explanation he got me to fill in another white form(which i had said was completed before). He then deliberated and gave us a key for LG2 but then suddenly changed his mind and gave us LG1. It was very late and we were too tired to complain but there were cockroaches, and constant pigeon noises from outside. Every thing could also do with a bit of a general deep clean. It wasnt particularly expensive but our room was nothing like the picture
Stayed 1 night in Jul 2024

2/10 Terrible

Daniel

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The room is not cleaned and well maintained. The size was not on the standard with we paid. The toilet was dirty and the shower room only fits for the small kid. it's was a very poor and disappointed experience.. hopefully this comments help facilitate improvements.
Stayed 2 nights in Jul 2024

2/10 Terrible

Joanne

Disliked: Cleanliness, amenities, property conditions & facilities
The property was not all like the photos. I made the mistake of not reading reviews. Vermon ate chocolate i had bought for gifts over night. This must be closed down for health reasons. I woud like my money reimbursed. There is no lift. You have to carry your bags up and down the stairs. I cant believe Exedia are associated wththis accommodation.
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Scratch this one off my list.
The room was not serviced during my stay. There was a roll of toilet paper propping the window open. The bathroom door had been kicked open at some point and not repaired—the wood was still splintered and the door didn’t latch. The bathroom curtain was flimsy and filthy
Stayed 2 nights in Jul 2024

2/10 Terrible

DANILO

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I dont like property,first arrival on room the bed sheet dirty stain,spring roll wrap scattered on bed,need to request another bed sheet..2nd day there is a mouse running around,when i check my chocolate that i buy on duty free,one of chocolate,mouse ate that.very disapointed thats my gift to my friend.the 3rd thing the reception did not help us to get taxi...
Stayed 2 nights in Jul 2024

2/10 Terrible

Joel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor Maintenance,Rat running inside the room,too narrow for the shower,weak pressure for the water,not good for customer services
Stayed 2 nights in Jul 2024

2/10 Terrible

Pramod

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Irshad

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
No lift
Stayed 1 night in Jun 2024

2/10 Terrible

Jamasp

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely dreadful rooms. Terrible property. Will be asking for a refund.
Stayed 1 night in Jun 2024

6/10 Okay

Grace

Disliked: Cleanliness
Stayed 2 nights in Jun 2024

10/10 Excellent

IMPACT PEOPLE

Stayed 2 nights in Jun 2024

4/10 Poor

Alex

Stayed 1 night in Jun 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Very Dirty
I expected this hotel to be accommodations in a convenient location that would perhaps be basic but clean. They were not even remotely clean. There was a stain on the wall from some kind of liquid (photo) that I hope was not biological. The shower and sink had stains or bacteria growing. They badly needed to be bleached. The sink counter was off its hinges so it was difficult to shut the door. If I had not been about to head off on an international flight I would not have even used the shower, it was so unpleasant. I did not photograph the toilet but it had obviously not been cleaned, which is unhygienic. The building stairway smelled of sewage, which is concerning. I normally rely on hotels.com to help me avoid cases like this. It was the dirtiest hotel I have stayed in in the past 15 years. If there were any hotel open nearby I would have left. This hotel did not match the standards of the website and should not be listed here.
Stayed 1 night in Jun 2024

2/10 Terrible

Jack

Stayed 1 night in May 2024

2/10 Terrible

Judy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Location is the only plus
The bathroom was no bigger than a wardrobe. Very difficult to manoeuvre. The bathroom was also dirty and the tiny basin took forever to drain away the water. Shower was good, with plenty of hot water, but I am a larger lady and it was very difficult to get in and out of the shower as it only had 2 tiny panels on the door. The last place I would want to be trapped. The bedding was clean but the mattress had a slant on it and it was lumpy. Very old inner spring which was horrendous on my back. Definitely won’t return as there are many better places for less money. The location was a real plus as it was very close to the station and lots of places to eat nearby. It also promotes laundry facilities, but it was out of order. Surprise. The two staff members I dealt with, were very friendly and helpful.
Stayed 4 nights in May 2024

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful
I’ve stayed in many budget hotels around Paddington, I don’t expect 5 star on a budget, but there has to be a line. * Hotel reception and hallways smell and have attempted to be masked by spray * dirty windows * bathroom small with cramped toilet impossible to sit on for anyone taller than 5ft * crack in glass taped over * dirty fan * asked for an extra pillow and told we had 3 already * tiny, tired bed * noisy * good WiFi * cleanish * leftover soap dried onto the top of the shower door frame * 4 gang extension is only power source * no headboard * poor decor * clump of hair fell out of a towel when opened * rat box in basement garden, complete with rat (at least we saw his tail) The hotel is generally in poor repair and needs a lot of love, very expensive even for a budget hotel in London
Stayed 2 nights in May 2024

10/10 Excellent

Jan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Ideally suited to arrivals from Paddington, great access to all the sights with underground & bus routes right outside your door. Great variety of good value places to eat on your doorstep and lovely area around the river and park to chill. Rooms were very compact but everything you needed if you are looking for a base to explore London on a budget. Staff were very helpful and amenable providing left luggage facility. Would definitely stay again.
Stayed 2 nights in May 2024

6/10 Okay

catherine

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Cheap price...so dont complain if its not 5 star.
Guys at desk were very friendly and helpful. I felt safe there, around corner from the trains, tight next to loads of cafes and 5 mi s to Hyde park. Look what do you expect for 63 sterling a night. Guys said they need to do repairs but they are always booked out. Best do snag list and just do one room at a time. Has potential to be more, they are doing their best.sheets and towels v white and bed was comfy.
Stayed 3 nights in May 2024

2/10 Terrible

Art

Disliked: Cleanliness, amenities, property conditions & facilities
Worst hotel I have ever stayed in. Broken window in corridor. No toilet in my bathroom (not advertised) Filthy. Smelly.Mattress shocking. This was genuinely the worst room I have ever stayed in.
Stayed 1 night in May 2024