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The Dilly

5.0 star property
Luxury hotel with health club and 24-hour front desk

Photo gallery for The Dilly

Exterior
Pool
Exterior
Superior Room, 1 King Bed
Daily full breakfast (GBP 28 per person)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • Laundry
The current price is NZ$514
includes taxes & fees
6 Apr - 7 Apr

Explore the area

Map
21 Piccadilly, London, England, W1J 0BH

Room options

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Shower/bath combination
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Shower/bath combination
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Shower/bath combination
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Shower/bath combination
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Shower/bath combination
Private bathroom
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Shower/bath combination
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Shower/bath combination
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Shower/bath combination
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

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Exterior

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About the area

London

A luxury stay in the heart of London awaits you at The Dilly. Within steps you'll find popular attractions like Piccadilly Circus and Piccadilly. Highlights at this eco-friendly hotel include a restaurant, a gym and a bar/lounge. .The restaurant, The Terrace On Piccadilly, is open for breakfast, lunch and dinner. 8181 square feet (760 square metres) of event facilities include 6 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a gym and laundry facilities. Full breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of car rentals on site. .Attractions within a short walk walk of this 5-property class London City Centre hotel include Regent Street and Bond Street.

Getting around

  • Piccadilly Circus Underground Station - 2 min walk
  • Charing Cross Station - 13 min walk
  • London (LCY-London City) - 43 min drive

Restaurants

  • ‪Cakes & Bubbles - ‬1 min walk
  • ‪Caffe Concerto - ‬2 min walk
  • ‪San Carlo Cicchetti - ‬1 min walk
  • ‪Terrace at the Dilly - ‬1 min walk
  • ‪Caffe Concerto - ‬1 min walk

About this property

The Dilly

Luxury hotel with health club and 24-hour front desk
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 6 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 8181 square feet (760 square metres) and includes conference space. A health club, multilingual staff, and tour/ticket assistance are also featured at the luxury The Dilly.

This 5-star London hotel is smoke free.

  • 283 guestrooms or units
  • 6 levels
  • 8181 sq ft of conference space
  • 760 sq. m of conference space
  • Built in 1909
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Dilly offers 283 accommodations with minibars and a safe. 42-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, French, German, Hindi, Hungarian, Italian, Moldovan, Polish, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (GBP 30 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 28 for adults and GBP 14 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Terrace On Piccadilly

Things to do

  • Health club
  • Racquetball/squash

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • 8,181 square feet of conference space
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 35 per pet, per stay, plus a deposit of GBP 100 per stay
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 100.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 28 for adults and from GBP 14 for children
  • Nearby parking fee: GBP 30 per day
  • Pet deposit: GBP 100 per stay
  • Pet fee: GBP 35 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
The Dilly Hotel
The Dilly London
The Dilly Hotel London
Le Meridien Piccadilly

Frequently asked questions

What is the cancellation policy at The Dilly?

The Dilly offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Dilly?

As of 29 Mar 2025, prices found for a 1-night stay for 2 adults at The Dilly on 6 Apr 2025 start from NZ$514.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Dilly family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that The Dilly is a hit with families.

Does The Dilly serve breakfast?

You bet, travelers adore the full brekkie here! Offered on weekdays between 7:00 AM and 10:30 AM and on weekends from 7:30 AM to 11:00 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at The Dilly?

No, The Dilly does not offer an airport shuttle service.

Is there a bar or restaurant at The Dilly?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at The Dilly?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Dilly?

Furry friends are welcome at The Dilly, with food and water bowls on offer.

The Dilly Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 532 out of 1133 reviews
Rating 8 - Good. 284 out of 1133 reviews
Rating 6 - Okay. 170 out of 1133 reviews
Rating 4 - Poor. 86 out of 1133 reviews
Rating 2 - Terrible. 61 out of 1133 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Pavan

Business traveller
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! Great location!
Stayed 2 nights in Dec 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Peter

Stayed 3 nights in Aug 2024

10/10 Excellent

Ben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The bed was not very comfortably but otherwise a good stay
Stayed 1 night in Dec 2024

2/10 Terrible

Daryl

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Charlotte

Stayed 1 night in Dec 2024

10/10 Excellent

Adam

Liked: Cleanliness, room comfort
Not 5 star
Room was a good size however the bathroom was tiny and a bit grubby, grouting on floor tiles needs attention and generally the bathroom looked tired and worn and in need of refurbishment. The sink also had a crack in it and we had a shower curtain over the bath. This room is described as a superior king room so this bathroom is not really acceptable. The bedroom area was nice with a comfy bed however our view at the side of the hotel was rubble from a building site. Reception area and bars are nice. Great location on Piccadilly. Hotel is marketed as a 5 star however the room is more 4 star. Recently stayed at Vintry and Mercer near St Pauls Cathedral, which is a 5 star Hotel, and that was much better with more attention to the little details.
Stayed 1 night in Dec 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a little tired in terms of decor but the staff are brilliant. Couldn’t have been nicer or more helpful
Stayed 3 nights in Dec 2024

10/10 Excellent

Kev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Susanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay at the Dilly
It was wonderful the hotel is fabulous especially the decor , Room was good size the beds were so comfy , The staff couldn't do enough for you , We had breakfast which was lovely and also booked the afternoon tea it was amazing the presentation was the best I ever experienced and the staff were outstanding especially Rajat and Nayan ..we will be back next year 😁
Stayed 1 night in Dec 2024

2/10 Terrible

Denny

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible hotel in London.
I want to share my experience at the hotel Unfortunately, I am disappointed with the service and the Dilly Hotel. The photos posted on website Demonstrate a new room our room was super dirty, broken and old Furniture over priced room. They rate themselves as a five star hotel, not even close barely a one star the worst hotel.
Stayed 6 nights in Nov 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

4/10 Poor

Denny

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Renovation
The hotel needs renovation conditions are outdated and old.
Stayed 1 night in Nov 2024

2/10 Terrible

Jake

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel we have ever stayed in. Booked a junior suit for one night, and cost over £700. I booked it for myself and two children. There was only one bed for the three of us. The room was dark, dirty and had mould. The heating was on it the hotel and the room had no air conditioning and no windows that opened. Everyone i spoke to who were staying in the hotel said it was unbearably hot and several complaints were made. I honestly can not believe how run down this hotel is and im so disappointed we chose to stay here with so many other good options in London.
Stayed 1 night in Nov 2024

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Construction works on going next door !!!
Birthday stay at the recently refurbed The Dilly amazing frontage and reception. Unfortunately this was spoilt by a view of a construction site and works of loud drilling and digging. We were offered a room change but I had already unpacked and we had things planned for the day. What would have been a good idea is to tell the guests when checking In that the room is next to a construction site!!! How ever they did offer us breakfast for both days, the breakfast was very nice and an afternoon tea as a gesture of goodwill we are yet to book the afternoon tea as we had planned 2 days of excursions already. The staff are very polite and helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Raymond Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only downside was that there was construction with jack-hammering right outside my window but I was out early so it didn't bother me at all.
Stayed 9 nights in Nov 2024

10/10 Excellent

Rampersad

Travelled with partner
Fantastic location, friendly and accommodating staff.
Stayed 10 nights in Nov 2024

4/10 Poor

George

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property is very old and outdated. Rugs are stained. This is not a 5 star hotel. It should be 4 stars. It was also extremely expensive for what it is.
Stayed 4 nights in Nov 2024

10/10 Excellent

Raymond Troy

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Dan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our annual trip to London for Christmas shopping. This year we decided to stay at the Dilly and its proximity to shops is second to none. The service was fabulous, the staff were polite and professional. We stayed in a Junior Suite which was spacious, clean and well appointed. The bed was really comfortable and the food at breakfast was well cooked, with good choice. We also enjoyed cocktails in the Piano Bar, a relaxing end to a day of shopping!The only negative was the Balcony club lounge. It was incredibly hot and the complimentary snacks were poor, not restocked and because of the heat were dried out. Drinks however had good choice and were readily available. Overall we would stay again, it is a great hotel in a great location, just needs a bit of focus on improving the club lounge
Stayed 2 nights in Nov 2024

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right at Picadilly Circus. Great breakfast buffet and afternoon tea. Sean the manager was quite helpful. Anthony at the terrace was so pleasant and considerate! Nice stay, thank you
Stayed 6 nights in Nov 2024

10/10 Excellent

Lee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Cecilia

Stayed 1 night in Nov 2024

6/10 Okay

Natalie

Travelled with family, Travelled with group
Stayed 1 night in Nov 2024