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The Londoner

5.0 star property
Luxury hotel with full-service spa and fitness centre

Photo gallery for The Londoner

Rooftop terrace
Deluxe King City View Room | View from room
Exterior
Meeting facility
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
The current price is NZ$988
includes taxes & fees
30 Mar - 31 Mar

Explore the area

Map
38 Leicester Square, London, England, WC2H 7LL
  • Leicester Square
    ‪1 min walk‬
  • Trafalgar Square
    ‪4 min walk‬
  • Piccadilly Circus
    ‪5 min walk‬
  • London (LHR-Heathrow)
    ‪45 min drive‬

Room options

View all photos for Deluxe King City View Room

Deluxe King City View Room

Deluxe King City View Room

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
Designer toiletries
Hairdryer
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Deluxe King Room

Deluxe King Room

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
Designer toiletries
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Tower Penthouse Suite

Tower Penthouse Suite

Tower Penthouse Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Smart TV
Hypo-allergenic bedding
  • 200 sq m
  • City view
  • Sleeps 2
  • 2 King Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
Separate bedroom
Designer toiletries
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Room

King Room

King Room

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
Designer toiletries
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Capital Suite

Capital Suite

Capital Suite

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
Designer toiletries
Hairdryer
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room

Signature Room

Signature Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • 119 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Corner Suite

Corner Suite

Corner Suite

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
Separate bedroom
Designer toiletries
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

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King Room - Tower View | City view

citizenM Tower of London

London City Centre
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 1,547 reviews
The price is NZ$242
includes taxes & fees
30 Mar - 31 Mar
citizenM Tower of London

About the area

London

A luxury stay in the heart of London awaits you at The Londoner. Within steps you'll find Leicester Square and Garrick Theatre. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A relaxing visit to The Retreat can include deep-tissue massages and Swedish massages along with detox wraps, body wraps and aromatherapy. The restaurant, Whitcomb’s, serves French cuisine and is open for breakfast, lunch and dinner. 8 at The Londoner is the hotel's own rooftop bar, serving drinks along with dinner. Enjoy the gym, Hot tub, sauna and free pool cabanas. Business travelers can take advantage of 9 meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, a rooftop terrace and concierge services. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM. There's also the convenience of valet parking. .Places within a short walk of this 5-property class London City Centre hotel include National Gallery and Trafalgar Square.

What's nearby

  • Leicester Square - 1 min walk - 0.1 km
  • National Gallery - 3 min walk - 0.3 km
  • Trafalgar Square - 4 min walk - 0.4 km
  • Piccadilly Circus - 5 min walk - 0.4 km
  • Buckingham Palace - 19 min walk - 1.6 km

Getting around

  • Leicester Square Underground Station - 4 min walk
  • Charing Cross Station - 6 min walk
  • London (LCY-London City) - 41 min drive

Restaurants

  • ‪Leicester Square - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Japan Centre - ‬1 min walk
  • ‪Panton Yokocho - ‬1 min walk

About this property

The Londoner

Luxury hotel with full-service spa and fitness centre
The Londoner offers its guests a full-service spa, an indoor pool, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and 9 meeting rooms. A fitness centre, a sauna, and a rooftop terrace are also featured at the luxury The Londoner. For a fee, parking is available.

This 5-star London hotel is smoke free.

  • 1 building
  • 350 guestrooms or units
  • 16 levels
  • Built in 2020
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Londoner offers 350 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. Smart televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The Retreat has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (GBP 90 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 39 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 8 at The Londoner
  • Joshua’s Tavern
  • The Residence
  • The Stage
  • Whitcomb’s

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre

Outdoors

  • Free pool cabanas
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (84 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 39.00 per person
  • Valet parking fee: GBP 90 per day
  • Service fee: 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

The Londoner Hotel
The Londoner London
The Londoner Hotel London

Frequently asked questions

What is the cancellation policy at The Londoner?

The Londoner offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Londoner?

As of 25 Mar 2025, prices found for a 1-night stay for 2 adults at The Londoner on 30 Mar 2025 start from NZ$988.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Londoner?

Yep, The Londoner has valet parking for GBP 90 per day.

Is there a spa on site at The Londoner?

Yep, The Retreat is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does The Londoner have a pool?

The Londoner has an indoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana.

What luxury perks are available at The Londoner?

The Londoner features a full-service spa, an indoor pool and free pool cabanas. All guestrooms come with premium bedding and espresso makers.

What makes The Londoner a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Londoner.

Does The Londoner serve breakfast?

Yep, buffet breakfast is offered on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.

Is there a free airport shuttle available at The Londoner?

No, The Londoner does not offer an airport shuttle service.

Is there a bar or restaurant at The Londoner?

Yep, they've got a lounge bar and an onsite restaurant that serves French cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Londoner?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Londoner?

No, pets are not allowed.

The Londoner Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 591 out of 744 reviews
Rating 8 - Good. 92 out of 744 reviews
Rating 6 - Okay. 31 out of 744 reviews
Rating 4 - Poor. 16 out of 744 reviews
Rating 2 - Terrible. 14 out of 744 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an excellent hotel and could fault any of the services provided during out stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Ewan

Stayed 2 nights in Dec 2024

10/10 Excellent

MBA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

ll

Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, great service. Will stay again!
Stayed 1 night in Dec 2024

10/10 Excellent

Graham, Purfleet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been a regular at The Londoner since it opened just at the end of the pandemic. Frequenting their various bars with friends for socials. Decided to treat myself to an overnight stay and be able to access the Retreat (spa). Pros Attentive service Clean, safe, secure Luxurious amenities (like Toto toilets) Hotel location (close to everything) Comfortable bed / rooms Spa facilities Cons A tad over priced for the size of the room (£620pn) A Samsung TV is not in keeping with their 6* image and casting mobile device to the TV refused to function. Water pressure in shower was average at best (room 806) Lack of laptop size / appropriate safe (there is a safe draw in the room though for jewellery etc) Some small elements over looked by house keeping like a broken reading light bulb and thread bare robe
Stayed 1 night in Dec 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Camila

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. So modern and nice! The spa is a highlight!
Stayed 3 nights in Dec 2024

10/10 Excellent

RACHAEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, room was on the small side but pretty view and great location.
Stayed 1 night in Dec 2024

8/10 Good

Donna

Stayed 8 nights in Nov 2024

8/10 Good

Matthew

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, staff and spa/retreat. The room was very small, with limited space for suitcases. Quite noisy at night if facing Leicester Square.
Stayed 6 nights in Dec 2024

10/10 Excellent

Gearoid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Jincy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Ken

Stayed 7 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Trudy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

stef

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, Love it here!!!
Stayed 1 night in Dec 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Kyle

Stayed 1 night in Nov 2024

10/10 Excellent

Samantha

Stayed 3 nights in Nov 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No room upgrade
Stayed 1 night in Dec 2024

10/10 Excellent

Gillian

Stayed 2 nights in Nov 2024

10/10 Excellent

Glenn, Salt Lake City

Stayed 2 nights in Nov 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jeffrey

Liked: Amenities
Beside the hotel, being beautiful, the staff was exceptional!
Stayed 6 nights in Nov 2024