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The Londoner

5.0 star property
Luxury London hotel in London City Centre with a full-service spa
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The Londoner

Rooftop terrace
Indoor pool, free pool cabanas
Exterior
Deluxe King City View Room
Breakfast, lunch, dinner served; French cuisine

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Gym
  • Breakfast available
  • Spa
  • Hot tub
    Hot tub
  • Bar
    Bar

Explore the area

Map
38 Leicester Square, London, England, WC2H 7LL
  • Leicester Square
    1 min walk
  • National Gallery
    3 min walk
  • Trafalgar Square
    4 min walk
  • London (LHR-Heathrow)
    45 min drive

Room options

View all photos for Deluxe King City View Room

Deluxe King City View Room

Deluxe King City View Room

Highlights

Soundproofed
Air conditioning
Smart TV
Egyptian cotton bed sheets
Premium bedding
Designer toiletries
Bathrobes
Hairdryer
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Deluxe King Room

Deluxe King Room

Highlights

Soundproofed
Air conditioning
Smart TV
Egyptian cotton bed sheets
Premium bedding
Designer toiletries
Bathrobes
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Soundproofed
Air conditioning
Smart TV
Separate bedroom
Premium bedding
Egyptian cotton bed sheets
Designer toiletries
Bathrobes
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Room

King Room

King Room

Highlights

Soundproofed
Air conditioning
Smart TV
Egyptian cotton bed sheets
Premium bedding
Designer toiletries
Bathrobes
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Capital Suite

Capital Suite

Capital Suite

Highlights

Soundproofed
Air conditioning
Smart TV
Egyptian cotton bed sheets
Premium bedding
Designer toiletries
Bathrobes
Hairdryer
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Corner Suite

Corner Suite

Corner Suite

Highlights

Soundproofed
Air conditioning
Smart TV
Separate bedroom
Premium bedding
Egyptian cotton bed sheets
Designer toiletries
Bathrobes
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

London

A luxury stay in the heart of London awaits you at The Londoner. Within steps you'll find Leicester Square and Garrick Theatre. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A relaxing visit to The Retreat can include deep-tissue massages and Swedish massages along with detox wraps, body wraps and aromatherapy. The restaurant, Whitcomb’s, serves French cuisine and is open for breakfast, lunch and dinner. 8 at The Londoner is the hotel's own rooftop bar, serving drinks along with dinner. Enjoy the gym, Hot tub, sauna and free pool cabanas. Business travelers can take advantage of 9 meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, a rooftop terrace and concierge services. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM. There's also the convenience of valet parking. .Places within a short walk of this 5-property class London City Centre hotel include National Gallery and Trafalgar Square.

What's nearby

  • Leicester Square - 1 min walk
  • National Gallery - 3 min walk
  • Trafalgar Square - 4 min walk
  • Piccadilly Circus - 5 min walk
  • Buckingham Palace - 19 min walk

Getting around

  • Leicester Square Underground Station - 4 min walk
  • Charing Cross Station - 6 min walk
  • London (LCY-London City) - 41 min drive

Restaurants

  • ‪Leicester Square - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Japan Centre - ‬1 min walk
  • ‪Panton Yokocho - ‬1 min walk

About this property

The Londoner

Luxury London hotel in London City Centre with a full-service spa
The Londoner offers its guests a full-service spa, an indoor pool, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and 9 meeting rooms. A fitness centre, a sauna, and a rooftop terrace are also featured at the luxury The Londoner. For a fee, parking is available.

This 5-star London hotel is smoke free.

  • 1 building
  • 350 guestrooms or units
  • 16 levels
  • Built in 2020
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Londoner offers 350 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. Smart televisions come with satellite channels. Bathrooms include baths or showers, dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The Retreat has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (GBP 90 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 39 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 8 at The Londoner
  • Joshua’s Tavern
  • The Residence
  • The Stage
  • Whitcomb’s

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre

Outdoors

  • Free pool cabanas
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 16 floors
  • Banquet hall
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [In Room Check-in]
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details; front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 39.00 per person
  • Valet parking fee: GBP 90 per day
  • Service fee: 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

The Londoner Hotel
The Londoner London
The Londoner Hotel London

Frequently asked questions

What is the cancellation policy at The Londoner?

The Londoner offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Londoner?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at The Londoner on 24 Nov 2024 start from NZ$1,070.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Londoner?

Yep, The Londoner has valet parking for GBP 90 per day.

Is there a spa on site at The Londoner?

Yep, The Retreat is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as sports massages.

Does The Londoner have a pool?

The Londoner has an indoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana.

What luxury perks are available at The Londoner?

The Londoner features a full-service spa, an indoor pool and free pool cabanas. All guestrooms come with premium bedding and espresso makers.

What makes The Londoner a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Londoner.

Does The Londoner serve breakfast?

Yep, buffet breakfast is offered on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.

Is there a free airport shuttle available at The Londoner?

No, The Londoner does not offer an airport shuttle service.

Is there a bar or restaurant at The Londoner?

Yep, they've got a lounge bar and an onsite restaurant that serves French cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Londoner?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Londoner?

No, only service animals are allowed.

The Londoner Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 474 out of 611 reviews" "
Rating 8 - Good. 79 out of 611 reviews" "
Rating 6 - Okay. 29 out of 611 reviews" "
Rating 4 - Poor. 15 out of 611 reviews" "
Rating 2 - Terrible. 14 out of 611 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, fantastic staff
Stayed 1 night in Aug 2024

10/10 Excellent

Rodney

Liked: Cleanliness, amenities
Everything was excellent
Stayed 1 night in Jul 2024

8/10 Good

Chris

Stayed 1 night in Jul 2024

10/10 Excellent

ZIAD

Stayed 4 nights in Jul 2024

2/10 Terrible

Samina

Travelled with group
Disliked: Staff & service, amenities
We paid for city view but they gave us view building facing us. Staff was terrible like a watch dog making sure we are cleaning after us. Even you eat a small snack. Very disappointed with my room. We paid extra for city view but didn’t get it.
Stayed 3 nights in Jul 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Will stay again
Stayed 3 nights in Jul 2024

10/10 Excellent

Stevie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect place to stay in London to be in the thick of the touristy area, but the hotel feels like a sanctuary among the craziness. Our corner suite was so cute and comfortable. The hotel amenities are so lovely. The staff is great, as well. Don’t miss out on their breakfast! We will definitely be coming back when in town.
Stayed 2 nights in Jun 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Gregory

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, unique property, convenient check-in and out. Pool amenities were on-point.
Stayed 3 nights in Jul 2024

10/10 Excellent

Brad G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Deane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, great location.
Stayed 3 nights in Jul 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the retreat and rooftop bar.
Stayed 1 night in Jul 2024

10/10 Excellent

Glen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Luxury in Leicester Square
Always the best in and around Leicester Square and Covent Garden
Stayed 2 nights in Apr 2024

10/10 Excellent

G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in & around Leicester Square
Just the best in and around Leicester Square & Covent Garden. Never stay anywhere else now.
Stayed 1 night in Jul 2024

10/10 Excellent

natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and friendly staff
Stayed 2 nights in Jul 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
For those looking for a bit of energy, this is a great hotel. It was a hub of activity, with professional, attentive staff catering to customers from across the world. Great place to people watch, have drink or chat, and enjoy a meal. It really is perfect for its location on Leicester Square. I liked the modern, functional design. The only negative was a thin wall between me and a mother and her kids who screamed at one another until 12:30 a.m. Get some sound-blocking insulation between rooms, please. One particularly friendly staff member was Leo IV who greeted me and helped locate my car service for the journey to the airport…He made for a lovely departure without issues.
Stayed 2 nights in Jul 2024

10/10 Excellent

Enrique

Stayed 4 nights in Jul 2024

10/10 Excellent

Chloe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is beautiful and staff go above and beyond to make your experience special
Stayed 2 nights in Jul 2024

10/10 Excellent

froylan

Liked: Cleanliness, staff & service, property conditions & facilities
CV CV.
Stayed 5 nights in Jul 2024

10/10 Excellent

Stuart

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The residence
Stayed 1 night in Jul 2024

6/10 Okay

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 6 nights in Jul 2024

8/10 Good

cicelia

Liked: Staff & service, property conditions & facilities
very nice hotel however not blackout curtains so woke with sun WHILE BLOWDRYING HAIR THICK DUST FELL FROM CIELING the shelf on the drop ceiling was a good inch thick of dust lighting system is awful most on very bright or all off OVERALL A NICE PLACE
Stayed 5 nights in Jun 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities
This is a fantastic hotel and in a great location for exploring London
Stayed 2 nights in Apr 2024