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The Park City Grand Plaza Kensington

4.0 star property
Hotel connected to the convention centre in London with a 24-hour fitness centre

Photo gallery for The Park City Grand Plaza Kensington

Exterior
Plaza Executive Double
Exterior
Front of property
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Laundry
The current price is NZ$317
includes taxes & fees
21 Apr - 22 Apr

Explore the area

Map
18-30 Lexham Gardens, London, England, W8 5JE
  • Kensington High Street
    ‪12 min walk‬
  • Royal Albert Hall
    ‪18 min walk‬
  • Hyde Park
    ‪3 min drive‬
  • London (LHR-Heathrow)
    ‪31 min drive‬

Room options

View all photos for Plaza Executive Double

Plaza Executive Double

Plaza Executive Double

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Bathrobes
Hairdryer
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Plaza Executive Triple

Minibar, in-room safe, desk, blackout curtains

Plaza Executive Triple

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Bed OR 1 Double Bed and 1 Single Sofa Bed

View all photos for Family Suite

Minibar, in-room safe, desk, blackout curtains

Family Suite

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
  • 27 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 Double Sofa Bed

View all photos for Grand Deluxe Double

Grand Deluxe Double

Grand Deluxe Double

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

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Exterior

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About the area

London

You'll be connected to the convention centre at The Park City Grand Plaza Kensington, and within just a 15-minute stroll of popular places like Kensington High Street and Kensington Gardens. Highlights at this hotel include a restaurant and in-room free WiFi. .This business-friendly hotel offers free WiFi in public areas and a 24-hour fitness centre, and has a business centre. Other amenities include laundry facilities, concierge services and a 24-hour front desk. Continental breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM. .Attractions within a 15-minute walk of this 4-property class London City Centre hotel include Imperial College London and Natural History Museum.

What's nearby

  • Imperial College London - 11 min walk - 1.0 km
  • Kensington High Street - 12 min walk - 1.0 km
  • Natural History Museum - 14 min walk - 1.2 km
  • Royal Albert Hall - 18 min walk - 1.6 km
  • Hyde Park - 3 min drive - 2.1 km

Getting around

  • Earl's Court Station - 8 min walk
  • West Brompton Station - 15 min walk
  • London (LCY-London City) - 61 min drive

Restaurants

  • ‪Masgouf - ‬4 min walk
  • ‪The Devonshire Arms - ‬4 min walk
  • ‪Fait Maison - ‬4 min walk
  • ‪Executive Lounge Marriott - ‬4 min walk
  • ‪Beirut Deli II Lebanese Cuisine - ‬5 min walk

About this property

The Park City Grand Plaza Kensington

Hotel connected to the convention centre in London with a 24-hour fitness centre
There's a restaurant on site. Public spaces have free WiFi. Business amenities include a business centre and meeting rooms. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the business-friendly The Park City Grand Plaza Kensington.

Smoking is allowed in designated areas at this 4-star London hotel.

  • 76 guestrooms or units
  • Conference rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Dining venue
The Park City Grand Plaza Kensington offers 76 air-conditioned accommodations with minibars and laptop-compatible safes. Televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, French, Hindi, Hungarian, Italian, Japanese, Malay, Polish, Romanian, Russian, Spanish, Urdu

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 15 for adults and GBP 10 for children
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift (127 centimetre wide door)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 15.00 for adults and from GBP 10.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property is also known as

Parkcity Hotel London
Parkcity London
Park City Grand Plaza Kensington Hotel
Park City Grand Hotel
Park City Grand Plaza Kensington
Park City Grand
The Parkcity Hotel London
Park City Hotel London
The Park City Grand Plaza Kensington Hotel London, England
The Park City Plaza Kensington
The Park City Grand Plaza Kensington Hotel
The Park City Grand Plaza Kensington London
The Park City Grand Plaza Kensington Hotel London

Frequently asked questions

What is the cancellation policy at The Park City Grand Plaza Kensington?

The Park City Grand Plaza Kensington offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Park City Grand Plaza Kensington?

As of 7 Apr 2025, prices found for a 1-night stay for 2 adults at The Park City Grand Plaza Kensington on 21 Apr 2025 start from NZ$317.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Park City Grand Plaza Kensington family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that The Park City Grand Plaza Kensington is a hit with families.

Does The Park City Grand Plaza Kensington serve breakfast?

Yep, continental brekkie is offered weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at The Park City Grand Plaza Kensington?

No, The Park City Grand Plaza Kensington does not offer an airport shuttle service.

Is there a bar or restaurant at The Park City Grand Plaza Kensington?

Yep, you can grab a meal at The Park City Grand Plaza Kensington's onsite restaurant.

What time are check-in & check-out at The Park City Grand Plaza Kensington?

Check-in begins at 2:30 PM. Check-out time is 11 AM.

Are pets allowed at The Park City Grand Plaza Kensington?

No, only service animals are allowed.

The Park City Grand Plaza Kensington Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 508 out of 1005 reviews
Rating 8 - Good. 306 out of 1005 reviews
Rating 6 - Okay. 110 out of 1005 reviews
Rating 4 - Poor. 42 out of 1005 reviews
Rating 2 - Terrible. 39 out of 1005 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Alexandre

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

2/10 Terrible

David

Stayed 4 nights in Dec 2024

8/10 Good

Jehu

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We enjoyed our stay, the area was very nice and the bed was very comfortable!
Stayed 3 nights in Dec 2024

8/10 Good

Lene

Stayed 4 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good enough
A bit dated but very good for the price. Only downside is not much pay and display parking there and it is expensive to park
Stayed 1 night in Dec 2024

8/10 Good

Rusty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable. Needs a bar!!😂
Stayed 1 night in Dec 2024

10/10 Excellent

Janna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our family of four were very comfortable in the large family accommodation. Clean, quiet, easy walk to transportation.

10/10 Excellent

David

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Heather

Stayed 2 nights in Dec 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Good location within easy walking distance to Earl’s Court and Gloucester Road underground stations. Excellent Sainsbury’s grocery store next door.
Stayed 6 nights in Dec 2024

6/10 Okay

Karen, Franklin

Stayed 2 nights in Nov 2024

10/10 Excellent

Katharina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vanuit de Metro 10 minuten lopen. mooie kamer, ontbijt hebben wij niet genomen. zeer vriendelijk personeel.
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The room was nice, but the beds were very uncomfortable and very firm. The WiFi was very spotty in our room.
Stayed 2 nights in Dec 2024

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
C & T VISIT
Excellent accommodation in a nice area. Very clean and warm. Powerful shower
Stayed 2 nights in Dec 2024

10/10 Excellent

Thinh, COURTENAY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Sunny

Liked: Staff & service
Great area..average/old property and furnishing.
Stayed 4 nights in Nov 2024

10/10 Excellent

Ken

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
This place is wonderful - great neighborhood - walking distance to the tube and a lot of great eateries close by! The room was immaculate and the staff beyond kind.
Stayed 13 nights in Sep 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
It’s definitely an older building there are many much needed updates. However, I had a very pleasant stay and the stuff was so helpful and kind.
Stayed 1 night in Dec 2024

8/10 Good

michelle

Liked: Cleanliness
Stayed 1 night in Sep 2024

2/10 Terrible

Brian

Travelled with partner
Liked: Property conditions & facilities
We arrived at the hotel after being awake for 28 hours. We were exhausted and just wanted to go to sleep in our room. However, when we got to the room there was no heat, ie the vents weren’t working, and because management obviously knew it wasn’t working, they had placed two crappy electric oil heaters in the room. Despite this half hearted attempt to heat the room, the small heaters were hopelessly inadequate as the room had 15 foot ceilings. The room was freezing. We went down to the desk and complained, and they said they knew about the issue, saying it was “limited.” However, they weren’t very apologetic about it. We asked to be moved to another room, but staff didn’t really want to comply, saying it could be arranged for the following night. Also, while we like a firm bed, this was by far the hardest bed we had ever slept in. We complained about it as well, and a couple of thin toppers were brought up. Staff informed us the beds were exactly the same in every room. We decided to leave but we weren’t guaranteed we’d be refunded for the remaining two nites. Apparently that was up to the discretion of the reservationist. We never heard back from them as promised, so we called the desk in the AM and inquired - they knew Nothing about it and apparently, the email they had promised to send the reservationist was never sent. Finally at the 11th hour (literally, ie checkout time,) we heard they had deigned to refund us for the outstanding two nites. Never. Going. Back.
Stayed 3 nights in Nov 2024

8/10 Good

Edmond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room size is relatively large. Easy walk to Earl's court station. Pillow has bad smell, but staff was quick to offer replacement. Missing a desk lamp, but staff was willing to find me one after two calls.
Stayed 5 nights in Nov 2024