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The Pelham London - Starhotels Collezione

5.0 star property
Georgian hotel with bars/lounges and 24-hour fitness centre

Photo gallery for The Pelham London - Starhotels Collezione

The Mews Suite (Suite Temptation)
Exterior
Lobby
Lobby
Executive Room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Gym
  • 24/7 front desk
The current price is NZ$655
includes taxes & fees
13 Apr - 14 Apr

Explore the area

Map
15 Cromwell Place, South Kensington, London, England, SW7 2LA

Room options

View all photos for The Mews Suite (Suite Temptation)

The Mews Suite (Suite Temptation)

The Mews Suite (Suite Temptation)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 57 sq m
  • Sleeps 3
  • 1 King Bed and 1 Queen Bed

View all photos for Executive Room

Executive Room

Executive Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 23.0 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Suite (Suite Temptation)

King Suite (Suite Temptation)

King Suite (Suite Temptation)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
  • 102 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

London

A luxury stay in London awaits you at The Pelham London - Starhotels Collezione. Within a short 5-minute stroll, you'll find Natural History Museum and Victoria and Albert Museum. Highlights at this family-friendly hotel include 2 bars/lounges, a restaurant and a 24-hour gym. .The restaurant, La Trattoria, serves Italian cuisine and is open for breakfast, lunch and dinner. 570 square feet (53 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Full breakfast is available daily between 7:00 AM and 10:30 AM. .Sights within a 10-minute walk of this 5-property class London City Centre hotel include Science Museum and Imperial College London.

Getting around

  • South Kensington Underground Station - 1 min walk
  • West Brompton Station - 3 min drive
  • Heathrow Airport (LHR) - 35 min drive

Restaurants

  • ‪Petit Pret - ‬2 min walk
  • ‪Honest Burgers - ‬2 min walk
  • ‪Ben's Cookies - ‬1 min walk
  • ‪Gail's Bakery - ‬1 min walk
  • ‪Brother Marcus - ‬1 min walk

About this property

The Pelham London - Starhotels Collezione

Georgian hotel with bars/lounges and 24-hour fitness centre
Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 570 square feet (53 square metres) and includes conference space. A 24-hour fitness centre, a library, and multilingual staff are also featured at the luxury The Pelham London - Starhotels Collezione.

Smoking is allowed in designated areas at this Georgian London hotel.

  • 1 building
  • 52 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • Conference rooms
  • 570 sq ft of conference space
  • 53 sq. m of conference space
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Fireplace in lobby
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
The Pelham London - Starhotels Collezione offers 52 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature Frette Italian sheets and premium bedding. A pillow menu is available. 36-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, French, German, Italian, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: GBP 24 for adults and GBP 12 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • La Trattoria

Things to do

  • 24-hour gym
  • Library

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 570 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 24 for adults and from GBP 12 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and Carte Blanche. Cash is not accepted. 

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Pelham
Pelham Hotel London
Pelham London
Pelham Starhotels Collezione Hotel London
The Pelham Hotel London, England
Pelham Starhotels Collezione Hotel
Pelham Starhotels Collezione London
Pelham Starhotels Collezione
The Pelham Hotel
The Pelham Starhotels Collezione
The Pelham London - Starhotels Collezione Hotel
The Pelham London - Starhotels Collezione London
The Pelham London - Starhotels Collezione Hotel London

Frequently asked questions

What is the cancellation policy at The Pelham London - Starhotels Collezione?

The Pelham London - Starhotels Collezione offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Pelham London - Starhotels Collezione?

As of 28 Mar 2025, prices found for a 1-night stay for 2 adults at The Pelham London - Starhotels Collezione on 13 Apr 2025 start from NZ$654.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes The Pelham London - Starhotels Collezione a romantic place to stay?

24-hour room service, plus Frette Italian sheets in the guestrooms, help set the scene for a romantic weekend at The Pelham London - Starhotels Collezione.

Is The Pelham London - Starhotels Collezione family-friendly?

You bet! With amenities such as children's meals and babysitting services, as well as childcare services in the guestrooms, it's no surprise that The Pelham London - Starhotels Collezione is a hit with families.

Does The Pelham London - Starhotels Collezione serve breakfast?

Sure does, full brekkie is offered daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at The Pelham London - Starhotels Collezione?

No, The Pelham London - Starhotels Collezione does not offer an airport shuttle service.

Is there a bar or restaurant at The Pelham London - Starhotels Collezione?

Yep, you can grab a meal at The Pelham London - Starhotels Collezione's onsite restaurant that serves Italian cuisine.

What time are check-in & check-out at The Pelham London - Starhotels Collezione?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at The Pelham London - Starhotels Collezione?

No, only service animals are allowed.

The Pelham London - Starhotels Collezione Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 522 out of 846 reviews
Rating 8 - Good. 242 out of 846 reviews
Rating 6 - Okay. 56 out of 846 reviews
Rating 4 - Poor. 20 out of 846 reviews
Rating 2 - Terrible. 6 out of 846 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Abhishek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks to the brilliant staff for the great service for my anniversary.
Stayed 1 night in Dec 2024

10/10 Excellent

Ben

Stayed 1 night in Dec 2024

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Georg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service! Always love this hotel
Stayed 6 nights in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Good location, questionable other things.
Good location hotel. Narrow stairs. No elevator to our room. Paper thin walls. Toilet takes 10-15 minutes to refill cisterne before can be used again. Surprise sur charge for “service” to tip staff added at check out. No mention of this at booking or checkin. Supposedly voluntary so I declined. Order only breakfast restaurant was slow to bring coffe and continental. No won’t be back.
Stayed 3 nights in Nov 2024

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff. Very cordial
Stayed 2 nights in Nov 2024

8/10 Good

Salwa

Stayed 2 nights in Nov 2024

6/10 Okay

Karen

Stayed 1 night in Nov 2024

10/10 Excellent

Rebecca

Stayed 6 nights in Sep 2024

10/10 Excellent

alice

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I haven’t stayed at the Pelham for several years and the staff and service was fabulous. Anna at the front desk was so nice and helped. Thomas the concierge was amazing. He helped me with which tube to get on as well as walked with us to the train platform so we didn’t need to carry our luggage. He was an amazing asset to the hotel. We will be back!!
Stayed 2 nights in Oct 2024

10/10 Excellent

mian hamid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Excellent Hotel Team Ever, helped me so much even though a minor spill that happened during the stay, 5 star !
Stayed 4 nights in Oct 2024

10/10 Excellent

Alice, Kentfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location perfect afternoon tea. Great service. Great rooms definitely would stay here again.
Stayed 4 nights in Sep 2024

4/10 Poor

Hannah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Promised refund never appeared
Service at the hotel was slow in general. But breakfast was appalling, firstly ignored over other guests. Food was slow to arrive, the drinks weren't even delivered - to the point was asked if we wanted more drinks when the first drinks hadn't even arrived. Simple requests like brown sauce took over 15 minutes to arrive and instead brown sauce was given. Orderd a croissant, waited 10 minutes to be told firstly it wasn't put through, then secondly that they ran out. The room was tired. Mould along the bath seal, fabric wallpaper had questionable stains and was worn Spoke to management on check out and was told a refund would be given but it would take time as it was booked via a third party , it's been nearly two months an no refund Definitely not a five star hotel, a very tired four star in need of a refurbishment
Stayed 1 night in Aug 2024

10/10 Excellent

Tim

Stayed 1 night in Oct 2024

8/10 Good

Newton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was awful. Just dreadful. We were given all of a minute to decide what we wanted. 50 minutes later the coffee was served. I was given my porridge after everything else. Porridge is served first. I don't want someone to decide if I want milk or not my husbands full breakfast was slop served in a cereal dish. The bacon was over cooked so crisp it was verging on being burnt and tasted tainted. It was how you didn't want to start the day. A whole hour sitting around for a trulyvile breakfast. From then on we had really fantastic breakfasts at Paul's just across the road. The food was a disgrace and let this really nice hotel down
Stayed 5 nights in Sep 2024

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing! The bed was incredible. The staff was so friendly and helpful. I would stay here again on my next visit. The breakfast was fantastic.
Stayed 2 nights in Sep 2024

10/10 Excellent

Catherine, Solana Beach

Stayed 2 nights in Aug 2024

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pelham 👌
Gorgeous small hotel in an excellent location. Friendly staff super comfortable room, great bed and bath, cozy
Stayed 1 night in Sep 2024

10/10 Excellent

Oscar, Orlando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. Lots of dining options around. Very walkable to museums and underground stations.
Stayed 1 night in Sep 2024

10/10 Excellent

Rachel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kelsey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Pelham Hotel in Kensington was top notch! Thomas, the concierge, was incredible and went above and beyond. Location is impeccable with tube access across the street, bus access out the front door, and walking distance from many sites and wonderful restaurants
Stayed 6 nights in Aug 2024

10/10 Excellent

renee

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff! Would def go back again!
Stayed 2 nights in Sep 2024

10/10 Excellent

Claudia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and chic
We were only there for one night but had a lovely time! It was beautiful and the staff is amazing. The rooms are cozy and super comfortable. Will be staying here every time I’m in London.
Stayed 1 night in Sep 2024