A luxury stay in London awaits you at The Pelham London - Starhotels Collezione. Within a short 5-minute stroll, you'll find Natural History Museum and Victoria and Albert Museum. Highlights at this family-friendly hotel include 2 bars/lounges, a restaurant and a 24-hour gym. .The restaurant, La Trattoria, serves Italian cuisine and is open for breakfast, lunch and dinner. 570 square feet (53 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Full breakfast is available daily between 7:00 AM and 10:30 AM. .Sights within a 10-minute walk of this 5-property class London City Centre hotel include Science Museum and Imperial College London.
Getting around
South Kensington Underground Station - 1 min walk
West Brompton Station - 3 min drive
Heathrow Airport (LHR) - 35 min drive
Restaurants
Petit Pret - 2 min walk
Honest Burgers - 2 min walk
Ben's Cookies - 1 min walk
Gail's Bakery - 1 min walk
Brother Marcus - 1 min walk
About this property
The Pelham London - Starhotels Collezione
Georgian hotel with bars/lounges and 24-hour fitness centre
Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business centre and meeting rooms.
WiFi is free in public spaces. Event space at this hotel measures 570 square feet (53 square metres) and includes conference space. A 24-hour fitness centre, a library, and multilingual staff are also featured at the luxury The Pelham London - Starhotels Collezione.
Smoking is allowed in designated areas at this Georgian London hotel.
1 building
52 guestrooms or units
4 levels
2 bars or lounges
Conference rooms
570 sq ft of conference space
53 sq. m of conference space
Childcare (surcharge)
Business facilities
Conference space
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Staff members are multilingual
Storage area for luggage
Front desk safe
Tour and ticket information
Concierge
Library
Fireplace in lobby
Lift
Smoking in designated areas
Coffee shop
Dining venue
The Pelham London - Starhotels Collezione offers 52 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature Frette Italian sheets and premium bedding. A pillow menu is available. 36-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.
Awards and affiliations
The property is a member of Preferred Hotels & Resorts.
Daily full breakfast available 7:00 AM to 10:30 AM for a fee: GBP 24 for adults and GBP 12 for children
2 bars/lounges
A coffee shop/cafe
A restaurant
Restaurants on site
La Trattoria
Things to do
24-hour gym
Library
Family friendly
In-room babysitting
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Turndown service
Business services
570 square feet of conference space
Business centre
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Room amenities
Bedroom
Blackout drapes
Frette Italian sheets
Hypo-allergenic bedding
Pillow menu
Bathroom
Bidet
Designer toiletries
Dressing gowns
Hair dryer
Private bathroom
Shower/bathtub combination
Slippers
Towels provided
Entertainment
36-inch flat-screen TV with cable channels
Food and drink
24-hour room service
Free bottled water
Minibar
More
Air conditioning
Connecting rooms available
Desk
Free weekday newspapers
Individual decor
Individual furnishings
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Contactless check-out
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Kids stay free! One child 6 years old or younger stays free when using existing bedding.
Payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for full breakfast: from approximately GBP 24 for adults and from GBP 12 for children
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy. A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and Carte Blanche. Cash is not accepted.
We should mention
One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Property is also known as
Hotel Pelham
Pelham Hotel London
Pelham London
Pelham Starhotels Collezione Hotel London
The Pelham Hotel London, England
Pelham Starhotels Collezione Hotel
Pelham Starhotels Collezione London
Pelham Starhotels Collezione
The Pelham Hotel
The Pelham Starhotels Collezione
The Pelham London - Starhotels Collezione Hotel
The Pelham London - Starhotels Collezione London
The Pelham London - Starhotels Collezione Hotel London
Frequently asked questions
What is the cancellation policy at The Pelham London - Starhotels Collezione?
The Pelham London - Starhotels Collezione offers free cancellation on select room rates. Check out the cancellation policy for more info.
How much does it cost to stay at The Pelham London - Starhotels Collezione?
As of 28 Mar 2025, prices found for a 1-night stay for 2 adults at The Pelham London - Starhotels Collezione on 13 Apr 2025 start from NZ$654.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What makes The Pelham London - Starhotels Collezione a romantic place to stay?
24-hour room service, plus Frette Italian sheets in the guestrooms, help set the scene for a romantic weekend at The Pelham London - Starhotels Collezione.
Is The Pelham London - Starhotels Collezione family-friendly?
You bet! With amenities such as children's meals and babysitting services, as well as childcare services in the guestrooms, it's no surprise that The Pelham London - Starhotels Collezione is a hit with families.
Does The Pelham London - Starhotels Collezione serve breakfast?
Sure does, full brekkie is offered daily between 7:00 AM and 10:30 AM.
Is there a free airport shuttle available at The Pelham London - Starhotels Collezione?
No, The Pelham London - Starhotels Collezione does not offer an airport shuttle service.
Is there a bar or restaurant at The Pelham London - Starhotels Collezione?
Yep, you can grab a meal at The Pelham London - Starhotels Collezione's onsite restaurant that serves Italian cuisine.
What time are check-in & check-out at The Pelham London - Starhotels Collezione?
Check-in begins at 3:00 PM. Check-out time is 11 AM.
Are pets allowed at The Pelham London - Starhotels Collezione?
No, only service animals are allowed.
The Pelham London - Starhotels Collezione Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Good location hotel. Narrow stairs. No elevator to our room. Paper thin walls. Toilet takes 10-15 minutes to refill cisterne before can be used again. Surprise sur charge for “service” to tip staff added at check out. No mention of this at booking or checkin. Supposedly voluntary so I declined. Order only breakfast restaurant was slow to bring coffe and continental. No won’t be back.
I haven’t stayed at the Pelham for several years and the staff and service was fabulous. Anna at the front desk was so nice and helped. Thomas the concierge was amazing. He helped me with which tube to get on as well as walked with us to the train platform so we didn’t need to carry our luggage. He was an amazing asset to the hotel. We will be back!!
Service at the hotel was slow in general.
But breakfast was appalling, firstly ignored over other guests. Food was slow to arrive, the drinks weren't even delivered - to the point was asked if we wanted more drinks when the first drinks hadn't even arrived. Simple requests like brown sauce took over 15 minutes to arrive and instead brown sauce was given. Orderd a croissant, waited 10 minutes to be told firstly it wasn't put through, then secondly that they ran out.
The room was tired. Mould along the bath seal, fabric wallpaper had questionable stains and was worn
Spoke to management on check out and was told a refund would be given but it would take time as it was booked via a third party , it's been nearly two months an no refund
Definitely not a five star hotel, a very tired four star in need of a refurbishment
The breakfast was awful. Just dreadful. We were given all of a minute to decide what we wanted. 50 minutes later the coffee was served. I was given my porridge after everything else. Porridge is served first. I don't want someone to decide if I want milk or not my husbands full breakfast was slop served in a cereal dish. The bacon was over cooked so crisp it was verging on being burnt and tasted tainted. It was how you didn't want to start the day. A whole hour sitting around for a trulyvile breakfast. From then on we had really fantastic breakfasts at Paul's just across the road. The food was a disgrace and let this really nice hotel down
The staff at the Pelham Hotel in Kensington was top notch! Thomas, the concierge, was incredible and went above and beyond. Location is impeccable with tube access across the street, bus access out the front door, and walking distance from many sites and wonderful restaurants
We were only there for one night but had a lovely time! It was beautiful and the staff is amazing. The rooms are cozy and super comfortable. Will be staying here every time I’m in London.