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The Peninsula London

5.0 star property
Luxury London hotel in London City Centre with 3 restaurants
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Peninsula London

Grand Premier Park Room ,1 King Bed
The Peninsula Suite, 1 King Bed | Wardrobe
The Peninsula Suite, 1 King Bed
The Arch Suite, 1 King Bed | Living area
Spa treatment

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Parking available
  • Breakfast available
  • 24/7 front desk
The price is NZ$1,957
includes taxes & fees
3 Jan - 4 Jan 2025

Explore the area

Map
1 GROSVENOR PLACE, London, England, SW1X 7HJ
  • Hyde Park Corner
    2 min walk
  • Green Park
    3 min walk
  • Hyde Park
    4 min walk
  • London (LHR-Heathrow)
    36 min drive

Room options

View all photos for Superior Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, down duvets, minibar

Superior Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Dining table
LED TV
Premium bedding
Blackout curtains
Down duvet
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, down duvets, minibar

Premier Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Dining table
LED TV
Premium bedding
Blackout curtains
Down duvet
  • 5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, down duvets, minibar

Deluxe Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Dining table
LED TV
Premium bedding
Blackout curtains
Down duvet
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, down duvets, minibar

Deluxe Suite, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Dining table
LED TV
Premium bedding
Blackout curtains
Down duvet
  • 8 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, down duvets, minibar

Superior Suite, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Dining table
LED TV
Premium bedding
Blackout curtains
Down duvet
  • 81 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for The Grand Terrace Suite, 1 King Bed

The Grand Terrace Suite, 1 King Bed | Living area

The Grand Terrace Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Separate bedroom
Blackout curtains
  • 442 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for The Palace Suite, 1 King Bed

The Palace Suite, 1 King Bed

The Palace Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Separate bedroom
Blackout curtains
  • 242 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for The Peninsula Suite, 1 King Bed

The Peninsula Suite, 1 King Bed

The Peninsula Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Separate bedroom
Blackout curtains
  • 470 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Premier Park Suite, 2 Double Beds

Grand Premier Park Suite, 2 Double Beds

Grand Premier Park Suite, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Separate bedroom
Blackout curtains
  • 88 sq m
  • Sleeps 3
  • 1 Double Sofa Bed and 2 Double Beds

View all photos for Grand Premier Park Suite, 1 King Bed

Grand Premier Park Suite, 1 King Bed | Living area

Grand Premier Park Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Separate bedroom
Blackout curtains
  • 109 sq m
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for The Arch Suite, 1 King Bed

The Arch Suite, 1 King Bed | Living area

The Arch Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Separate bedroom
Blackout curtains
  • 188 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Premier Terrace Suite, 1 King Bed

Grand Premier Terrace Suite, 1 King Bed

Grand Premier Terrace Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Separate bedroom
Blackout curtains
  • 88 sq m
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Premier Suite, 2 Double Beds

Egyptian cotton sheets, premium bedding, down duvets, minibar

Premier Suite, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Premium bedding
Blackout curtains
  • 78 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, minibar

Premier Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Premium bedding
Blackout curtains
  • 78 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Premier Suite, 2 Double Beds

Egyptian cotton sheets, premium bedding, down duvets, minibar

Grand Premier Suite, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Separate bedroom
Blackout curtains
  • 110 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Grand Premier Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, minibar

Grand Premier Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Separate bedroom
Blackout curtains
  • 110 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 2 Double Beds

Superior Suite, 2 Double Beds

Superior Suite, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Dining table
LED TV
Premium bedding
Blackout curtains
Down duvet
  • 81 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Premium bedding
Blackout curtains
  • 69 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Suite, 2 Double Beds

35-inch LED TV with digital channels, toys, printers

Deluxe Suite, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Premium bedding
Blackout curtains
  • 90 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Premium bedding
Blackout curtains
  • 90 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Premier Terrace Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, minibar

Grand Premier Terrace Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Dining table
LED TV
Premium bedding
Blackout curtains
Down duvet
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Premier Park Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down duvets, minibar

Grand Premier Park Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Dining table
LED TV
Premium bedding
Blackout curtains
Down duvet
  • 52 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Separate bedroom
Blackout curtains
  • 69 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Premier Terrace Room, 2 Twin Beds

Egyptian cotton sheets, premium bedding, down duvets, minibar

Grand Premier Terrace Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Dining table
LED TV
Premium bedding
Blackout curtains
Down duvet
  • 58 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Room, 2 Single Beds

Premier Room, 2 Single Beds

Premier Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Dining table
LED TV
Premium bedding
Blackout curtains
Down duvet
  • 51 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, minibar

Premier Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Dining table
LED TV
Premium bedding
Blackout curtains
Down duvet
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Premier Park Room ,1 King Bed

Grand Premier Park Room ,1 King Bed

Grand Premier Park Room ,1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Dining table
LED TV
Premium bedding
Blackout curtains
Down duvet
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, minibar

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Dining table
LED TV
Premium bedding
Blackout curtains
Down duvet
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Dining table
LED TV
Premium bedding
Blackout curtains
Down duvet
  • 51 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Dining table
LED TV
Premium bedding
Blackout curtains
Down duvet
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

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4.9 out of 5, Exceptional, (295)
The price is NZ$2,172
for 1 room
includes taxes & fees
6 Jan - 7 Jan
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About the area

London

A luxury stay in the heart of London awaits you at The Peninsula London. Within a short 5-minute stroll, you'll find Green Park and Hyde Park. Highlights at this family-friendly hotel include 3 restaurants, 2 bars/lounges and an indoor swimming pool. .The restaurant, Brooklands, serves British cuisine and is open for lunch and dinner. Brooklands Bar is the hotel's own cocktail bar, serving drinks along with lunch and dinner. Other amenities include free Wi-Fi in public areas and a coffee shop/cafe. Each morning full breakfast is served between 6:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls, pet-sitting services and pet-grooming services. There's also the convenience of valet parking. .Places within a 15-minute walk of this 5-property class London City Centre hotel include Buckingham Palace and Harrods.

What's nearby

  • Green Park - 3 min walk
  • Hyde Park - 4 min walk
  • Buckingham Palace - 11 min walk
  • Royal Albert Hall - 4 min drive
  • Big Ben - 5 min drive

Getting around

  • Hyde Park Corner Underground Station - 2 min walk
  • London Victoria Station - 11 min walk
  • Heathrow Airport (LHR) - 36 min drive

Restaurants

  • ‪Hard Rock Cafe - Park Lane - ‬5 min walk
  • ‪The Lodge Cafe - ‬3 min walk
  • ‪The Berkeley Bar & Terrace - ‬4 min walk
  • ‪The Library Bar - ‬1 min walk
  • ‪Theo Randall - ‬5 min walk

About this property

The Peninsula London

Luxury London hotel in London City Centre with 3 restaurants
There are 3 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. Event space at this hotel measures 7492 square feet (696 square metres) and includes conference space. An indoor pool, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury The Peninsula London. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star London hotel is smoke free.

  • 190 guestrooms or units
  • 8 levels
  • 3 dining venues
  • 2 bars or lounges
  • 7492 sq ft of conference space
  • 696 sq. m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • On-site shopping
  • Lift
  • No smoking on site
  • Coffee shop
The Peninsula London offers 190 accommodations with minibars and espresso makers. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 35-inch LED televisions come with digital channels.

Bathrooms include a separate bath and shower, dressing gowns, slippers and designer toiletries. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), Czech, Danish, Dutch, English, Filipino, Finnish, French, German, Greek, Irish, Italian, Japanese, Korean, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Turkish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered valet parking on site (GBP 75 per night)
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: GBP 44 to 49 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Brooklands
  • Brooklands Bar
  • Canton Blue
  • Peninsula Boutique & Café
  • The Lobby

Things to do

  • Designer stores
  • Indoor pool
  • Shopping
  • Wine tasting room

Family friendly

  • Baby toys
  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's toys
  • Dining table
  • Free cot
  • Highchair
  • Indoor pool
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7,492 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 35-inch LED TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Dining table
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Printer
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 50 per pet, per night
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls, pet-sitting services and pet-grooming services are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 44 to 49 per person
  • Valet parking fee: GBP 75 per night
  • Pet fee: GBP 50 per pet, per night
  • Service animals are exempt from fees
  • Service fee: 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

The Peninsula London Hotel
The Peninsula London London
The Peninsula London Hotel London

Frequently asked questions

What is the cancellation policy at The Peninsula London?

The Peninsula London offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Peninsula London?

As of 23 Dec 2024, prices found for a 1-night stay for 2 adults at The Peninsula London on 3 Jan 2025 start from NZ$1,957.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Peninsula London?

Yep, The Peninsula London has covered valet parking for GBP 75 per night. Onsite parking is limited.

Does The Peninsula London have a pool?

The Peninsula London has an indoor pool.

What luxury perks are available at The Peninsula London?

The Peninsula London features an indoor pool, 3 restaurants and 2 bars. All guestrooms come with premium bedding and espresso makers.

What makes The Peninsula London a romantic place to stay?

Wine-tasting room and couples dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Peninsula London.

Is The Peninsula London family-friendly?

You bet! With amenities such as an indoor pool, as well as highchairs and children's dinnerware in the guestrooms, it's no surprise that The Peninsula London is a hit with families.

Does The Peninsula London serve breakfast?

Sure does, full brekkie is available daily between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at The Peninsula London?

No, The Peninsula London does not offer an airport shuttle service.

Is there a bar or restaurant at The Peninsula London?

Yep, you can grab a meal at The Peninsula London's onsite restaurant that serves British cuisine.

What time are check-in & check-out at The Peninsula London?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Peninsula London?

Furry friends are welcome at The Peninsula London, with pet-sitting services, grooming services and food and water bowls on offer. Just so you know, there's a limit of 2 pets.

The Peninsula London Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 51 out of 54 reviews" "
Rating 8 - Good. 1 out of 54 reviews" "
Rating 6 - Okay. 1 out of 54 reviews" "
Rating 4 - Poor. 0 out of 54 reviews" "
Rating 2 - Terrible. 1 out of 54 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

WEI

Stayed 2 nights in Aug 2024

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing amenities and staff with great location.
Stayed 3 nights in Aug 2024

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surely - now London’s best hotel?
What an amazing experience. This was a staycation for my husband’s special birthday and boy did they deliver! From the start - impeccable service. Even when there was a mix up on rooms, the manager quickly rectified this. The restaurants were superb; especially The Lobby & Brooklands - outstanding Michelin star quality and staff who were very accommodating for our picky kids palates! The bar opposite brooklands was nice too - great cocktails but one of the waitresses was unnecessarily rude & unprofessional when we pointed out that she got my husband’s drink wrong! The spa was a lovely highlight. New facilities and peaceful ambience. However, 1 of 2 of the staff were quite overbearing and imposing! Despite that however the kids had fun thanks to some helpful pool toys & colourful fruit ice lollies! But the pies de resistance which made up for these minor issues had to be the suites - absolutely amazing - beautifully designed, spacious for central London and incredibly comfortable. Slept like a baby and the boys loved it. Room service was fab too. They also made an effort to decorate it with balloons and some treats. Overall - amazing service & memories! Almost perfect if not for a few staff members. Will def consider coming again.
Stayed 1 night in May 2024

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surely - now London’s best hotel?
What an amazing stay. This was a booking for my husbands special birthday and boy did they deliver. From the start - impeccable service. Even when there was a mix up on room photos on site vs reality the manager quickly rectified this. Everything was outstanding - the restaurants were superb; especially The Lobby & Brooklands - Michelin star quality and accommodating for our picky kids palates! The bar opposite brooklands was nice too - great cocktails but one of the waitresses was unnecessarily rude & unprofessional when we pointed out that she got my husband’s drink wrong! The spa was a lovely highlight. New and peaceful. Some of the staff were unnecessarily overbearing and disruptive! But the pies de resistance which made up for the tiny issues has to be the suites - absolutely amazing - beautifully designed, spacious for central London and incredibly comfortable. Slept like a baby and the boys loved it. Room service was fab too. They also made an effort to decorate it with balloons and some chanpagne and treats for the kids. Overall - superb service & memories! Almost perfect if not for a few staff members. Will def consider coming again.
Stayed 1 night in May 2024

10/10 Excellent

Matthew

Stayed 4 nights in Jun 2024

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Vladimir, Miami

Stayed 1 night in Jun 2024

10/10 Excellent

othman

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vvip
Stayed 3 nights in Jun 2024

6/10 Okay

Hang Yan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

2/10 Terrible

othman

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

othman

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Ezra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

ANGELA

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room and property.
Stayed 1 night in May 2024

10/10 Excellent

ANGELA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room and property.
Stayed 1 night in May 2024

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in London by far
Stayed 1 night in May 2024

10/10 Excellent

Jose

Stayed 2 nights in May 2024

10/10 Excellent

ABDULLAh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in May 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 7 nights in Apr 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning hotel with exceptional staff
Stayed 1 night in Apr 2024

10/10 Excellent

Anisuzzaman, Beverly Hills

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with rich history of the building . Rooms are very nice. Staff are really friendly and helpful. Great choice. Keep it up .
Stayed 7 nights in Apr 2024

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024