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The Pilgrm Hotel

3.0 star property
Hotel with a 24-hour front desk, a short walk to Hyde Park

Photo gallery for The Pilgrm Hotel

Reception
Restaurant
Small Single
Front of property
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Free WiFi
The current price is NZ$267
includes taxes & fees
6 Apr - 7 Apr

Explore the area

Map
25 London Street, London, England, W2 1HH
  • Hyde Park
    ‪7 min walk‬
  • Marble Arch
    ‪17 min walk‬
  • Oxford Street
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪42 min drive‬

Room options

View all photos for Medium

Medium

Medium

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Hairdryer
Private bathroom
Digital channels
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Large

Large

Large

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Hairdryer
Private bathroom
Digital channels
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Small Single

Small Single

Small Single

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Hairdryer
Private bathroom
Digital channels
  • 8 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Small

Small

Small

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Hairdryer
Private bathroom
Digital channels
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Bunk

Bunk

Bunk

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Hairdryer
Private bathroom
Digital channels
  • Sleeps 2
  • 1 Single Bunk Bed

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Front of property

Sonder Kensington Gardens

London City Centre
  • Breakfast included
  • Free WiFi
  • 24/7 front desk
  • Extra beds/cots
4.1 out of 5, Very good, 190 reviews
The price is NZ$236
includes taxes & fees
7 Apr - 8 Apr
Sonder Kensington Gardens

About the area

London

The Pilgrm Hotel puts you in the heart of London, within just a 10-minute stroll of popular attractions like Hyde Park and Kensington Gardens. Highlights at this hotel include a restaurant and in-room free WiFi. .The hotel's own lounge bar is a nice place to enjoy a drink. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Each morning cooked-to-order breakfast is served between 7:30 AM and noon. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Within a 30-minute walk of this 3-property class London City Centre hotel, attractions include Marble Arch and Kensington High Street.

What's nearby

  • Hyde Park - 7 min walk - 0.6 km
  • Marble Arch - 17 min walk - 1.5 km
  • Oxford Street - 4 min drive - 2.3 km
  • Royal Albert Hall - 4 min drive - 2.3 km
  • Kensington High Street - 5 min drive - 2.4 km

Getting around

  • London Paddington Station - 1 min walk
  • Paddington Underground Station - 1 min walk
  • London (LCY-London City) - 52 min drive

Restaurants

  • ‪Hilton London Paddington Dining & Drinks - ‬2 min walk
  • ‪Angus Steakhouse - ‬2 min walk
  • ‪The Bear (Craft Beer Co.) - ‬2 min walk
  • ‪Sawyers Arms - ‬1 min walk
  • ‪Bonne Bouche Catering - ‬2 min walk

About this property

The Pilgrm Hotel

Hotel with a 24-hour front desk, a short walk to Hyde Park
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The Pilgrm Hotel also features coffee/tea in common area and a water dispenser.

This 3-star London hotel is smoke free.

  • 73 guestrooms or units
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
The Pilgrm Hotel offers 73 accommodations with laptop-compatible safes and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include a shower. This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided once per stay.

Languages

English, French, Polish, Portuguese

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  • Room service
  • Housekeeping
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The price is NZ$249
includes taxes & fees
6 Apr - 7 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: GBP 18.50 for adults and GBP 18.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cafe
  • The Lounge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (once per stay)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 18.50 for adults and from GBP 18.50 for children
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Pilgrm Hotel Hotel
The Pilgrm Hotel London
The Pilgrm Hotel Hotel London

Frequently asked questions

What is the cancellation policy at The Pilgrm Hotel?

The Pilgrm Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Pilgrm Hotel?

As of 30 Mar 2025, prices found for a 1-night stay for 2 adults at The Pilgrm Hotel on 6 Apr 2025 start from NZ$267.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes The Pilgrm Hotel a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at The Pilgrm Hotel.

Does The Pilgrm Hotel serve breakfast?

Sure does, cooked-to-order brekkie is offered daily between 7:30 AM and noon.

Is there a free airport shuttle available at The Pilgrm Hotel?

No, The Pilgrm Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Pilgrm Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Pilgrm Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Pilgrm Hotel?

Dogs are welcome at The Pilgrm Hotel, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

The Pilgrm Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 259 out of 602 reviews
Rating 8 - Good. 195 out of 602 reviews
Rating 6 - Okay. 86 out of 602 reviews
Rating 4 - Poor. 41 out of 602 reviews
Rating 2 - Terrible. 21 out of 602 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing , close to the station , great pubs around , amazing breakfast and lovely rooms . Will definitely be staying again
Stayed 2 nights in Dec 2024

10/10 Excellent

Jamie

Stayed 1 night in Nov 2024

10/10 Excellent

Amy

Stayed 2 nights in Nov 2024

10/10 Excellent

Craig, Erskineville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant location next to Paddington Station. Lovely friendly staff. Small but cute and well designed rooms. Gorgeous cafe. Absolutely zero complaints . Will be back ❤️
Stayed 2 nights in Dec 2024

8/10 Good

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Paddington station
Just a one night stay before getting a train at Paddington
Stayed 1 night in Dec 2024

6/10 Okay

Ben

Travelled with partner
Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An incredibly convenient location to Paddington station. Enjoyed the coffee shop at street level and the adjoined pub. Walkable to Hyde Park and shopping. Ample room sizes. Private lounge, restaurant, and drink pantries. We experienced minor online check-in/ check-out issues but were quickly remedied by the on-site staff.
Stayed 1 night in Dec 2024

8/10 Good

Ian

Liked: Room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel. Very clean and the staff were very friendly and welcoming. The convenience of being close to Paddington station and the underground was especially useful. Only stayed for a night and suited us very nicely. The price was very reasonable considering the area.
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Stayed 2 nights in Nov 2024

4/10 Poor

Mike

Stayed 1 night in Nov 2024

10/10 Excellent

Shizuka

Stayed 2 nights in Nov 2024

6/10 Okay

Mandy

Stayed 2 nights in Nov 2024

6/10 Okay

Noah

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

2/10 Terrible

Nathan

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Very poor experience
Unable to connect to internet. Reception tried to assist but could not get me connected on any device. Bar/lounge was closed due to function. Room was freezing, heater not working. Brought in an oil radiator which then occupied 30% of floor space. When I was shown room heater location I could not believe how much dirt and dust was around the radiator. Known radiator issue as all the panel screws to radiator were missing.
Stayed 1 night in Nov 2024

2/10 Terrible

vanessa

Disliked: Amenities, property conditions & facilities
Avoid this place! You will not get what you paid for! Don’t fall for the pictures in the website! Their excuse will be “ we have 78 different rooms” the hallways have a smell to them. Not to mention, they never responded to my emails or whats app text before I got there. False advertisement!

6/10 Okay

Jonathan

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Tiniest room ever
It's hard to appreciate just how tight the bunk room is. The picture is from the loo into the room. There's almost nowhere to put a suitcase, much less two suitcases!
Stayed 4 nights in Nov 2024

10/10 Excellent

James

Stayed 1 night in Oct 2024

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved it. will be back
Stayed 1 night in Nov 2024

6/10 Okay

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During our second stay at the pilgrm we had a room that faced the street. There was noise from the people outside on the street until very late. The window was not soundproof at all. Our earlier stay had a window opening on an allyway and it was much quieter. Hotel is very close to Paddington Ststion and lots of restaurants.
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a great location.
Extremely convenient, clean, and comfortable hotel. Very close to Paddington Station and very convenient for travel to/from LHR and underground. Great cafe in the lobby. Large rooms, very modern and extremely clean. Will absolutely stay here again when I return to London. London Street can be a bit noisy at night but not too bad.
Stayed 3 nights in Oct 2024

10/10 Excellent

JOHN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hreat spot 2 min walk to paddington station
Stayed 1 night in Oct 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Great little hotel with nice people. The pre check in was a little confusing but we got it worked out. The rooms are well done and small but to be expected in the city. There was street noise but it wasn’t an issue for us. The only thing that could improve would be more shelf, table or space to put luggage. There were unused corners that could have accommodated more surface space. And better ventilation. Next time we will bring a small usb fan for the window. I I’ll def stay there again.
Stayed 7 nights in Oct 2024