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The Sanctuary House Hotel

3.5 star property
Eco-certified hotel with 24-hour front desk and restaurant

Photo gallery for The Sanctuary House Hotel

Front of property
Lunch and dinner served, local cuisine
Exterior
Lunch and dinner served, local cuisine
Standard Double Room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Housekeeping
  • Laundry
The current price is NZ$367
includes taxes & fees
21 Apr - 22 Apr

Explore the area

Map
33 Tothill Street, London, England, SW1H 9LA
  • Big Ben
    ‪7 min walk‬
  • Buckingham Palace
    ‪10 min walk‬
  • London Eye
    ‪15 min walk‬
  • London (LHR-Heathrow)
    ‪48 min drive‬

Room options

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

Highlights

Heating
Fridge
Flat-screen TV
Private bathroom
Separate bath and shower
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Heating
Fridge
Flat-screen TV
Private bathroom
Separate bath and shower
Hairdryer
Coffee/tea maker
Electric kettle
  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Heating
Fridge
Flat-screen TV
Private bathroom
Separate bath and shower
Hairdryer
Coffee/tea maker
Electric kettle
  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Heating
Fridge
Flat-screen TV
Private bathroom
Separate bath and shower
Hairdryer
Coffee/tea maker
Electric kettle
  • 12 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Heating
Fridge
Flat-screen TV
Private bathroom
Separate bath and shower
Hairdryer
Coffee/tea maker
Electric kettle
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Heating
Fridge
Flat-screen TV
Private bathroom
Separate bath and shower
Hairdryer
Coffee/tea maker
Electric kettle
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

Highlights

Heating
Fridge
Flat-screen TV
Private bathroom
Separate bath and shower
Hairdryer
Coffee/tea maker
Electric kettle
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

London

The Sanctuary House Hotel puts you in the heart of London, within just a 10-minute stroll of popular attractions like Westminster Abbey and Big Ben. Highlights at this eco-friendly hotel include a restaurant and in-room free WiFi. .The restaurant, The Sanctuary, serves local cuisine and is open for lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Other amenities include free Wi-Fi in public areas, a 24-hour front desk and express check-out. .Attractions within a 10-minute walk of this 3.5-property class London City Centre hotel include Westminster Bridge and Green Park.

What's nearby

  • Big Ben - 7 min walk - 0.7 km
  • Buckingham Palace - 10 min walk - 0.9 km
  • Trafalgar Square - 13 min walk - 1.2 km
  • London Eye - 15 min walk - 1.3 km
  • Piccadilly Circus - 16 min walk - 1.4 km

Getting around

  • St. James's Park Underground Station - 3 min walk
  • London Victoria Station - 12 min walk
  • Heathrow Airport (LHR) - 48 min drive

Restaurants

  • ‪The Old Star - ‬1 min walk
  • ‪Pret a Manger - ‬1 min walk
  • ‪Westminster Arms - ‬3 min walk
  • ‪Café at Storey's Gate - ‬4 min walk
  • ‪Blue Boar - ‬1 min walk

About this property

The Sanctuary House Hotel

Eco-certified hotel with 24-hour front desk and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The eco-certified The Sanctuary House Hotel also features tour/ticket assistance, dry cleaning/laundry services, and room service (during limited hours).

This 3.5-star London hotel is smoke free.

  • 1 building
  • 34 guestrooms or units
  • 6 levels
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Sanctuary House Hotel offers 34 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Italian, Portuguese, Romanian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Sanctuary

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 60.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 35 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: GBP 60.00 (subject to availability)
  • Rollaway bed fee: GBP 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Sanctuary House
Sanctuary House Hotel
Sanctuary House Hotel London
Sanctuary House London
Sanctuary House
The Sanctuary House Hotel London, England
Sanctuary Hotel London
The Sanctuary House
The Sanctuary House Hotel Hotel
The Sanctuary House Hotel London
The Sanctuary House Hotel Hotel London

Frequently asked questions

What is the cancellation policy at The Sanctuary House Hotel?

The Sanctuary House Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Sanctuary House Hotel?

As of 4 Apr 2025, prices found for a 1-night stay for 2 adults at The Sanctuary House Hotel on 21 Apr 2025 start from NZ$367.33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at The Sanctuary House Hotel?

No, The Sanctuary House Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Sanctuary House Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Sanctuary House Hotel?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at The Sanctuary House Hotel?

No, pets are not allowed.

The Sanctuary House Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 681 out of 1003 reviews
Rating 8 - Good. 255 out of 1003 reviews
Rating 6 - Okay. 42 out of 1003 reviews
Rating 4 - Poor. 12 out of 1003 reviews
Rating 2 - Terrible. 13 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tod, McKinney

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 2 nights in Dec 2024

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and well located. The rooms are very clean and the breakfast is good.
Stayed 4 nights in Dec 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was very friendly and happy to store our luggage after checkout! This mad life easy as we wanted to see the sights before our train. The breakfast was very fulfilling with plenty of options to choose from! And, the rooms were spotless with a very comfortable bed!
Stayed 1 night in Dec 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Room was decent size and comfortable. Very convenient location to sights and restaurants
Stayed 2 nights in Dec 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
London work trip - Dec24
Lovely room, great location, decent price - and I would definitely stay there again
Stayed 1 night in Dec 2024

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff incredibly nice and helpful. I don’t stay in hotels on my own often so it was important for me to feel safe and I did
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
great location
Great location within walking distance to all tourist sites. Clean hotel, small rooms, friendly staff. You eat at the pub for breakfast which was fine.
Stayed 3 nights in Oct 2024

2/10 Terrible

Mohammed

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Hester was broken and staff was unable to fix it. Very small and old room. Also bed uncomfortable
Stayed 1 night in Nov 2024

10/10 Excellent

Simona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 3 nights in Nov 2024

2/10 Terrible

william

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for everything in central Westminster
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, great location. Would return!
Great stay with friendly staff. Arrived a little early to leave luggage until check in at 3. We were pleasantly surprised to be checked in 2 hours earlier. This was a great bonus and the late check out on a Sunday was ideal too. We were a little worried about noise being above a pub but it was a very quiet stay. Overall, facilities were great. Pleasant shower and nice to have the bath too. Breakfast in the morning was very good with a brilliant selection of choices. Plenty of plant based options too. Only downside is we didn't get the temperature right in the room, we were either too warm or too cold. Would definitely recommend as a central place to stay. We walked everywhere we wanted to get to but there is a tube station just a couple of minutes away too.
Stayed 1 night in Nov 2024

10/10 Excellent

Mariisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay!
Stayed 4 nights in Nov 2024

10/10 Excellent

Ryan

Stayed 4 nights in Nov 2024

10/10 Excellent

Phuong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Definitely will be booking here again when we next go to London. The hotel and location was perfect for our plans.
Stayed 2 nights in Nov 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the location!
The hotel is in a great location… near the subway, and close to many tourist destinations.
Stayed 4 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Danielle, Bradford

Sadly due to unforeseen personal circumstances , I was unable to attend and no refund was available
Stayed 1 night in Sep 2024

8/10 Good

Anne

Stayed 3 nights in Oct 2024

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

adrian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quirky hotel in a lovely area close Westminster
Stayed 1 night in Oct 2024

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 4 night stay at this property! Convenient, safe location. The pub downstairs was very good, fun and lively at night and the breakfast in the pub was included with our stay. Food was excellent too. Staff very efficient and friendly!
Stayed 4 nights in Sep 2024

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Margaret

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in the heart of Westminster!
The hotel is extremely comfortable. The staff were very helpful. Breakfast, which was included, was of a very high standard. Would definitely return.
Stayed 1 night in Oct 2024

10/10 Excellent

Norman

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2024