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The Soho Hotel, Firmdale Hotels

5.0 star property
Luxury hotel with full-service spa and 24-hour fitness centre

Photo gallery for The Soho Hotel, Firmdale Hotels

Premium bedding, minibar, in-room safe, individually decorated
Interior
Premium bedding, minibar, in-room safe, individually decorated
Lobby
Premium bedding, minibar, in-room safe, individually decorated

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Gym
  • Room service
The current price is NZ$1,277
includes taxes & fees
13 Apr - 14 Apr

Explore the area

Map
4 Richmond Mews, Dean Street, London, England, W1D 3DH
  • Leicester Square
    ‪7 min walk‬
  • Piccadilly Circus
    ‪9 min walk‬
  • The British Museum
    ‪12 min walk‬
  • London (LHR-Heathrow)
    ‪56 min drive‬

Room options

View all photos for Two Bedroom Terrace Suite

Premium bedding, minibar, in-room safe, individually decorated

Two Bedroom Terrace Suite

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 290 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Two Bedroom Soho Suite

Premium bedding, minibar, in-room safe, individually decorated

Two Bedroom Soho Suite

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
Premium bedding
  • Sleeps 5
  • 2 King Beds

View all photos for Three Bedroom Richmond Suite

Premium bedding, minibar, in-room safe, individually decorated

Three Bedroom Richmond Suite

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • Sleeps 7
  • 3 King Beds

View all photos for One Bedroom Terrace Suite

Premium bedding, minibar, in-room safe, individually decorated

One Bedroom Terrace Suite

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • Sleeps 5
  • 1 King Bed

View all photos for One Bedroom Soho Suite

Premium bedding, minibar, in-room safe, individually decorated

One Bedroom Soho Suite

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Richmond Suite

Premium bedding, minibar, in-room safe, individually decorated

Two Bedroom Richmond Suite

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • Sleeps 5
  • 2 King Beds

View all photos for Luxury Junior Suite

Premium bedding, minibar, in-room safe, individually decorated

Luxury Junior Suite

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Junior Suite

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Junior Suite

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Penthouse Suite

Premium bedding, minibar, in-room safe, individually decorated

Penthouse Suite

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Penthouse Suite

One Bedroom Penthouse Suite

One Bedroom Penthouse Suite

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Terrace Room

Deluxe Terrace Room

Deluxe Terrace Room

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Luxury Junior Suite

Accessible Luxury Junior Suite

Accessible Luxury Junior Suite

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Richmond Suite

Flat-screen TV

One Bedroom Richmond Suite

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Designer toiletries
  • Sleeps 3
  • 1 King Bed

View all photos for The Soho Residence

The Soho Residence

The Soho Residence

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Designer toiletries
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Designer toiletries
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Designer toiletries
  • Sleeps 2
  • 1 King Bed

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  • Free WiFi
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  • Extra beds/cots
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The price is NZ$238
includes taxes & fees
7 Apr - 8 Apr
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About the area

London

A luxury stay in the heart of London awaits you at The Soho Hotel, Firmdale Hotels. Within just a 10-minute stroll, you'll find popular attractions like Leicester Square and Piccadilly Circus. Highlights at this family-friendly hotel include a full-service spa, a restaurant and a 24-hour gym. .A day of pampering at Temple Spa can include massages, facials and body treatments along with aromatherapy and mani/pedis. The restaurant, Refuel, is open for brunch, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. 775 square feet (72 square metres) of event facilities include meeting rooms and conference space, and other business amenities include limo/town car service. Other amenities include free Wi-Fi in public areas, a gym and a snack bar/deli. Each morning full breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of train pick-up service. .Attractions within a 10-minute walk of this 5-property class London City Centre hotel include Tottenham Court Road and Piccadilly.

What's nearby

  • Leicester Square - 7 min walk - 0.6 km
  • Piccadilly Circus - 9 min walk - 0.8 km
  • The British Museum - 12 min walk - 1.0 km
  • Trafalgar Square - 12 min walk - 1.1 km
  • London Eye - 6 min drive - 3.2 km

Getting around

  • Tottenham Court Road Station - 7 min walk
  • Tottenham Court Road Underground Station - 7 min walk
  • London (LCY-London City) - 50 min drive

Restaurants

  • ‪L'Eto Caffè - ‬3 min walk
  • ‪The Crown & Two Chairmen - ‬1 min walk
  • ‪Soho Theatre - ‬1 min walk
  • ‪Côte - ‬2 min walk
  • ‪Hobson's Fish & Chips - ‬1 min walk

About this property

The Soho Hotel, Firmdale Hotels

Luxury hotel with full-service spa and 24-hour fitness centre
The Soho Hotel, Firmdale Hotels offers its guests a full-service spa and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Meeting rooms and limo/town car service are available. Event space at this hotel measures 775 square feet (72 square metres) and includes conference space. Spa services, a library, and multilingual staff are also featured at the luxury The Soho Hotel, Firmdale Hotels.

This 5-star London hotel is smoke free.

  • 1 building
  • 96 guestrooms or units
  • 6 levels
  • Conference rooms
  • 775 sq ft of conference space
  • 72 sq. m of conference space
  • Built in 2004
  • Deli
  • Childcare (surcharge)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Soho Hotel, Firmdale Hotels offers 96 accommodations with minibars and a safe. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Temple Spa has massage/treatment rooms. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Languages

Dutch, English, French, German, Hungarian, Italian, Polish, Portuguese, Russian, Spanish, Swedish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 60 per night)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: GBP 28 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Refuel

Things to do

  • 24-hour gym
  • Full-service spa
  • Library

Family friendly

  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 775 square feet of conference space
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 78.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 28 per person
  • Nearby parking fee: GBP 60 per night (66 ft away)
  • Rollaway bed fee: GBP 78.0 per night
  • Service fee: 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Soho
Soho Hotel
The Soho Hotel London, England
Soho Hotel London
Soho Hotel Firmdale Hotels
Hotel Firmdale Hotels
Soho Firmdale Hotels
Firmdale Hotels
The Soho Hotel
The Soho Hotel, Firmdale Hotels Hotel
The Soho Hotel, Firmdale Hotels London
The Soho Hotel, Firmdale Hotels Hotel London

Frequently asked questions

What is the cancellation policy at The Soho Hotel, Firmdale Hotels?

The Soho Hotel, Firmdale Hotels offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Soho Hotel, Firmdale Hotels?

As of 31 Mar 2025, prices found for a 1-night stay for 2 adults at The Soho Hotel, Firmdale Hotels on 13 Apr 2025 start from NZ$1,276.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at The Soho Hotel, Firmdale Hotels?

Yep, Temple Spa is available for guests. You'll enjoy heaps of services like facials and body treatments.

What makes The Soho Hotel, Firmdale Hotels a romantic place to stay?

A lounge bar and 24-hour room service, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at The Soho Hotel, Firmdale Hotels.

Is The Soho Hotel, Firmdale Hotels family-friendly?

You bet! With amenities such as children's meals and babysitting services, as well as childcare services and free infant beds in the guestrooms, it's no surprise that The Soho Hotel, Firmdale Hotels is a hit with families.

Are there hot tubs in the rooms at The Soho Hotel, Firmdale Hotels?

No, but there are deep-soaking baths in the guestrooms.

Does The Soho Hotel, Firmdale Hotels serve breakfast?

Yeah, full breakfast is available daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at The Soho Hotel, Firmdale Hotels?

No, The Soho Hotel, Firmdale Hotels does not offer an airport shuttle service.

Is there a bar or restaurant at The Soho Hotel, Firmdale Hotels?

Yep, they've got a lounge bar and an onsite restaurant that serves brunch, lunch and dinner.

What time are check-in & check-out at The Soho Hotel, Firmdale Hotels?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at The Soho Hotel, Firmdale Hotels?

No, pets are not allowed.

The Soho Hotel, Firmdale Hotels Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 664 out of 731 reviews
Rating 8 - Good. 54 out of 731 reviews
Rating 6 - Okay. 10 out of 731 reviews
Rating 4 - Poor. 2 out of 731 reviews
Rating 2 - Terrible. 1 out of 731 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Yaron

Stayed 5 nights in Dec 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Clelia

Stayed 2 nights in Nov 2024

10/10 Excellent

Ronnen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Nov 2024

10/10 Excellent

Todd Hamilton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel experience.
Stayed 7 nights in Nov 2024

10/10 Excellent

Matthew

Stayed 1 night in Oct 2024

10/10 Excellent

SHAMIEN, WELWYN

Stayed 2 nights in Aug 2024

10/10 Excellent

Kelly-Ann

Stayed 4 nights in Sep 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Just brilliant. Staff were super friendly and helpful. Room was comfortable and quiet. Food and drink spot on.
Stayed 1 night in Oct 2024

10/10 Excellent

Miles

Stayed 3 nights in Oct 2024

10/10 Excellent

Stephanie, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property with great staff and fun atmosphere.
Stayed 2 nights in Oct 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab
Stayed 2 nights in Sep 2024

10/10 Excellent

Charles

Stayed 2 nights in Sep 2024

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm friendly and helpful staff in all service areas, large comfortable rooms and wonderfully located in Soho. Easy walking to many areas.
Stayed 1 night in Sep 2024

10/10 Excellent

maryann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is absolutely gorgeous and the food is wonderful as well. I can’t say enough about the friendly hotel staff. Everyone made me feel so welcome and very helpful with my many questions. It’s impossible to find fault with one single thing. Excellent experience.
Stayed 1 night in Sep 2024

10/10 Excellent

Oğuzhan

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 3 nights in Aug 2024

10/10 Excellent

Shaun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Soho was a fantastic area. We either walked where we wanted to go or took a short tube ride (the Elizabeth Line is the way to go; avoid the Central Line, especially on a hot summer day). The hotel was great; great food, the staff was perfect, and our terrace room was the ideal place to eat dinner in the morning. I don't think I'll ever stay anywhere else in London again.
Stayed 6 nights in Aug 2024

10/10 Excellent

Daniel

Stayed 1 night in Aug 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

kammellia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
"Unparalleled Service and Warmth at the Soho Hotel
The Soho Hotel exceeded all of my expectations. The staff's dedication to exceptional service truly made my stay unforgettable. Greg, the concierge, along with his entire team, went above and beyond to ensure my comfort and satisfaction. Their attention to detail and genuine care for guests set this hotel apart. From the moment I arrived, I was treated with warmth and professionalism. The team was always ready with helpful suggestions, quick to assist with any requests, and consistently went the extra mile. The level of service provided was unparalleled, making every aspect of my stay enjoyable. The atmosphere at the Soho Hotel is welcoming and luxurious, and the impeccable service made it feel like a home away from home. I am already looking forward to my next visit and highly recommend this hotel to anyone seeking a top-notch experience. The staff truly made my stay remarkable, and I can't wait to return.
Stayed 6 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was good but not as good as at our Hamyard and Haymarket stays. Maybe too many summer tourists.
Stayed 2 nights in Jun 2024

10/10 Excellent

janice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, centrally located
Stayed 5 nights in Jul 2024

10/10 Excellent

ANTONIO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2024

10/10 Excellent

Geoffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible Hotel and Experience!
Our stay at the SoHo Hotel was beyond incredible. To begin with: the location. You’re right in the heart of London, with Leicester Square nearby. Restaurants, shopping, everything you need. The hotel itself is to die for. We were upgraded at no cost to a Penthouse suite. The room was gorgeous and we even had a little deck! They brought warm cookies and milk for my daughters in the evening. The room itself was HUGE and immaculate. My younger daughter LOVED the record player (which she had never seen before) and we listened to the Beatles, Hendrix and the Carpenters. The staff and the concierge were beyond wonderful. My only regret was that we didn’t stay longer. A+ 11/10.
Stayed 1 night in Jun 2024