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The Westin London City

5.0 star property
Luxury hotel connected to the convention centre in London City Centre with a full-service spa
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for The Westin London City

Local cuisine
Indoor pool
Reception
55-inch Smart TV with digital channels, TV, tablet
Local cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Bar
  • Pet-friendly
  • Room service
  • Breakfast available
The price is NZ$654
includes taxes & fees
25 Jan - 26 Jan

Explore the area

Map
60 Upper Thames Street, London, England
  • St. Paul's Cathedral
    ‪8 min walk‬
  • Tower of London
    ‪16 min walk‬
  • The Shard
    ‪16 min walk‬
  • London (LHR-Heathrow)
    ‪51 min drive‬

Room options

View all photos for Signature Room, 2 Double Beds

Signature Room, 2 Double Beds

Signature Room, 2 Double Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Privilege)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed (Privilege)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 3 Bedrooms (The Grosvenor Residence, View)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 3 Bedrooms (The Grosvenor Residence, View)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 164 sq m
  • River view
  • Sleeps 6
  • 3 Double Beds

View all photos for Room, 3 Bedrooms (The Cadogan Residence, View)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 3 Bedrooms (The Cadogan Residence, View)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 164 sq m
  • River view
  • Sleeps 6
  • 3 Double Beds

View all photos for Executive Suite, 1 Bedroom, City View

Executive Suite, 1 Bedroom, City View

Executive Suite, 1 Bedroom, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 95 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Classic Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 1 King Bed

Signature Room, 1 King Bed

Signature Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (View)

Suite, 1 Bedroom, Non Smoking (View)

Suite, 1 Bedroom, Non Smoking (View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 2 Double Beds, Non Smoking

Luxury Room, 2 Double Beds, Non Smoking

Luxury Room, 2 Double Beds, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the area

London

The Westin London City places you in the centre of London, connected to the convention centre and within a 30-minute stroll of Tower of London and Tower Bridge. Highlights at this luxury hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering at Children Swimming Times Apply can include hot stone massages, body scrubs and facials along with access to the sauna and hot tub. Hithe + Seek serves local cuisine and is open for dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym and sauna. 6458 square feet (600 square metres) of event facilities include 7 meeting rooms and conference space. Added amenities include free Wi-Fi in public areas and laundry facilities. English breakfast is available daily between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .With a stay at this 5-property class London City Centre hotel, you'll be 2.3 km (1.4 mi) from London Eye and 2.6 km (1.6 mi) from Trafalgar Square.

What's nearby

  • Tower of London - 16 min walk
  • London Eye - 5 min drive
  • Trafalgar Square - 5 min drive
  • Big Ben - 6 min drive
  • Tower Bridge - 6 min drive

Getting around

  • Mansion House Underground Station - 4 min walk
  • London Cannon Street Station - 5 min walk
  • London (LCY-London City) - 33 min drive

Restaurants

  • ‪Rosslyn Coffee - ‬5 min walk
  • ‪Shake Shack - ‬5 min walk
  • ‪Pret a Manger - ‬4 min walk
  • ‪The Sugar Loaf - ‬4 min walk
  • ‪Pret a Manger - ‬4 min walk

About this property

The Westin London City

Luxury hotel connected to the convention centre in London City Centre with a full-service spa
The Westin London City offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 6458 square feet (600 square metres) and includes conference space. A 24-hour fitness centre, spa services, and multilingual staff are also featured at the luxury The Westin London City.

This 5-star London hotel is smoke free.

  • 226 guestrooms or units
  • 8 levels
  • 3 buildings
  • Conference rooms
  • 6458 sq ft of conference space
  • 600 sq. m of conference space
  • Built in 2021
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Westin London City offers 226 air-conditioned accommodations with tablet computers and minibars. This accommodation offers separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 55-inch Smart televisions come with digital channels. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries.

This London hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include espresso makers and a safe. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Children Swimming Times Apply has 5 treatment rooms. Services include hot stone massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Georgian, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 32 per day)
  • Onsite parking available only on request

Food and drink

  • Daily English breakfast available 6:30 AM to 10:30 AM for a fee: GBP 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hithe + Seek
  • Mosaic

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6,458 square feet of conference space
  • 7 meeting rooms
  • Computer station

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways (103 centimetre high)
  • Hardwood flooring in room
  • Lever door handles
  • Lift (98 centimetre wide door)
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste

Entertainment

  • 55-inch smart TV with digital channels
  • Streaming services
  • Tablet computer

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 50 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 50.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 30 per person
  • Nearby parking fee: GBP 32 per day (984 ft away)
  • Pet fee: GBP 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments, Google Pay and Apple Pay. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

The Westin London City Hotel
The Westin London City London
The Westin London City Hotel London

Frequently asked questions

What is the cancellation policy at The Westin London City?

The Westin London City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin London City?

As of 22 Jan 2025, prices found for a 1-night stay for 2 adults at The Westin London City on 25 Jan 2025 start from NZ$653.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at The Westin London City?

Yep, Children Swimming Times Apply is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.

Does The Westin London City have a pool?

The Westin London City has an indoor pool. The pool is open 7:00 AM to 10:00 PM.

What makes The Westin London City a romantic place to stay?

A hot tub and a lounge bar, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at The Westin London City.

Is The Westin London City family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that The Westin London City is a hit with families.

Does The Westin London City serve breakfast?

You bet, English brekkie is available daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at The Westin London City?

No, The Westin London City does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin London City?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Westin London City?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Westin London City?

Cats and dogs are welcome at The Westin London City, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 15 kg per pet.

The Westin London City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 198 out of 258 reviews" "
Rating 8 - Good. 33 out of 258 reviews" "
Rating 6 - Okay. 16 out of 258 reviews" "
Rating 4 - Poor. 3 out of 258 reviews" "
Rating 2 - Terrible. 8 out of 258 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Vanisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, lovely staff and they made my husband’s birthday so special. We had a wonderful stay, the location is perfect, close to so many attractions and the views are excellent. We had a wonderful time! Highly recommended.
Stayed 1 night in Oct 2024

10/10 Excellent

Tiffany

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel and would return for sure. I came with my family and my only draw back was the limited swim times for the children. One of the deciding factors to choosing this hotel was for the pool for the kids, I later learned that they were only allowed for 5 hours a day with strict times in the morning and mid day. Great for Spa patrons, not so great for families hoping to allow the kids in. They need an evening option at least. Morning, midday and then evening. We came from North America so Jet lag took away the morning option. We wanted to sight see so that took away the afternoon. This may be a selling point for adults who love to have a pool, which is great, but for families, keep this in mind. I will say however, there wasn’t a single other negative thing. It was spotless, service was incredible, food was terrific and cocktails BEAUTIFUL.
Stayed 2 nights in Oct 2024

10/10 Excellent

Giselle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Arnel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very clean. Breakfast selection was very good. Our server Jen was very accommodating. I would recommend this place in you happen to be in London.
Stayed 2 nights in Sep 2024

10/10 Excellent

Rishi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Farid, Riyadh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the whole, I enjoyed my stay. The staff were very helpful and courteous. The SPA and pool facility is, by far, the best that I have seen in any London hotel lately. My only issue was with the confusion that prevailed when I changed rooms, and when I booked a separate room for my brother. I had to constantly explain the changes. Other than that, everything else was very good.
Stayed 3 nights in Sep 2024

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool Hotel
Very comfortable but the breakfast was a disappointment. Staff at check in had a problem that I did not have photo ID even though I explained I am English and do not need to carry. The amenities are great and staff very good.
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Stayed 4 nights in Aug 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Atsushi

Stayed 2 nights in Aug 2024

10/10 Excellent

Adebola

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Mohammed at the front desk was great.
Stayed 4 nights in Aug 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location was great to get to tourist attractions, close walk for tube (train station) to move around city. Also able to walk if happy to do so. Facilities were nice even though I did not use. The pool looked very inviting. Staff at entrance & exits always said hello.
Stayed 2 nights in Aug 2024

8/10 Good

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and everything you would expect from a Westin. The only issue is the location. Food and entertainment are very sparse on the immediate area.
Stayed 1 night in Aug 2024

10/10 Excellent

Kaza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Pankaj

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Rahul, Walnut Creek

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Not for kids. Restrictions on pool usage, unless you want to put an alarm on to meet the pool times with kids. Terms and conditions are not clearly written out while booking. I think the bigger issue is that the the hotel management is not a problem solver; and were quite rude in their demeanor during check in.
Stayed 4 nights in Jul 2024

10/10 Excellent

Adina

Stayed 1 night in Jul 2024

8/10 Good

Mike

Stayed 3 nights in Jul 2024

10/10 Excellent

Gayathri

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay at the Westin. It was so close to the tube station and walkable distance to sight seeing. One of the best stays and the staff were amazing, very helpful- particularly Shanine. And the Heavenly spa experience was one of a kind - it is free for the guests!!!
Stayed 4 nights in Jul 2024

10/10 Excellent

David

Stayed 1 night in Jul 2024

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

8/10 Good

nicolas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Sayant

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Very convenient location and clean.
Located in the center of the city, clean and convenient. Would stay again.
Stayed 1 night in May 2024