Ratings based on 469 Verified Reviews

Real reviews from guests who’ve stayed
2.7 out of 5
75% of guests recommend
2.8 Room cleanliness
3.1 Service & staff
2.4 Room comfort
2.3 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 21 Sep. 2024 on Expedia
2 out of 5
by A verified traveller

Posted 19 Sep. 2024 on Hotels
Travelled for business. Basic and comfortable, but not completely clean, and the bathroom appeared to have a broken drain. No secure luggage storage, and it's soon obvious the hotel is above the tube line. Ironing board available on request, but was a rusty old thing with no cover and the iron stained my shirt a little. Overall I'd strongly recommend avoiding for anything but a cheap lads' holiday until the owners renovate.
2 out of 5
by A verified traveller

Posted 12 Sep. 2024 on Expedia
Very convenient location if you prefer to stay near the station
4 out of 5
by A verified traveller

Posted 7 Sep. 2024 on Expedia
They provide a continental breakfast brought to your room. Mini fridge in room and kettle to heat wayer. The shower head could be located higher. I'm 5'3" and still had to duck down. There is not lift/elevator so if you have issues using stairs do not stay here. Very close to Paddington station, Hyde Park, restaurants, bars, and stores.
2 out of 5
by A verified traveller

Probably the worst hotel we have stayed in.

Posted 11 Aug. 2024 on Hotels
We booked Tony’s House, but on arrival were moved to the Dolphin next door. The room looked nothing like the photo advertised and the bathroom was ridiculously small. We climbed 3 v steep stairs. Reception staff, friendly, breakfast staff did not acknowledge us. Basic, small, but clean room. There was a loud generator type noise. We had to move the bed into the middle of the room so we could both get in and out without climbing over the other. That meant moving the small table and chair to block the door and hanging space. The bathroom was tiny, we are small people, anyone “large” would not be able to use it. The breakfast was limited, but OK. Cramped dining room. The underground runs underneath. If your room was in the basement you would hear it.
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 8 Aug. 2024 on Expedia
2 out of 5
by A verified traveller

Posted 29 Jun. 2024 on Expedia
The room which was supposed to be for four peaple was very small and even no space to move and itis in the fourth floor wich is very hard to carry bags up and down as there was no elevator
4 out of 5
by A verified traveller

Posted 23 Jun. 2024 on Expedia
Great!
3 out of 5
by A verified traveller

This traveller left a rating score only Posted 12 Jun. 2024 on Hotels
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 9 Jun. 2024 on Hotels