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Best Western Plus White Horse Hotel

4.0 star property
Family-friendly hotel with full-service spa and fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus White Horse Hotel

In-room safe, desk, laptop workspace, rollaway beds
Bar (on property)
Exterior
Indoor pool
Room amenity

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Gym
    Gym
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service

Explore the area

Map
68 Clooney Road, Derry, Londonderry, Northern Ireland, BT473PA
  • Peace Bridge
    8 min drive
  • Guildhall
    10 min drive
  • Tower Museum
    10 min drive
  • Londonderry (LDY-City of Derry)
    9 min drive

Room options

View all photos for Deluxe Room, Multiple Beds, Non Smoking

In-room safe, desk, laptop workspace, rollaway beds

Deluxe Room, Multiple Beds, Non Smoking

Highlights

Heating
Connecting rooms available
Plasma TV
Hairdryer
Private bathroom
Shower/bath combination
Bathrobes
Coffee/tea maker
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

In-room safe, desk, laptop workspace, rollaway beds

Deluxe Room, 1 Double Bed, Non Smoking

Highlights

Heating
Connecting rooms available
Plasma TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Electric kettle
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

In-room safe, desk, laptop workspace, rollaway beds

Standard Room, 1 Double Bed, Non Smoking

Highlights

Heating
Connecting rooms available
Plasma TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Electric kettle
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Presidential)

Suite, 1 King Bed, Non Smoking, Jetted Tub (Presidential)

Suite, 1 King Bed, Non Smoking, Jetted Tub (Presidential)

Highlights

Heating
Connecting rooms available
Plasma TV
Bathrobes
Private bathroom
Shower/bath combination
Hairdryer
Jetted bath
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Walk-in Shower)

In-room safe, desk, laptop workspace, rollaway beds

Standard Room, 1 Double Bed, Non Smoking (Walk-in Shower)

Highlights

Heating
Connecting rooms available
Plasma TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Electric kettle
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

In-room safe, desk, laptop workspace, rollaway beds

Standard Room, 2 Single Beds, Non Smoking

Highlights

Heating
Connecting rooms available
Plasma TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Electric kettle
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Heating
Connecting rooms available
Plasma TV
Shower/bath combination
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

In-room safe, desk, laptop workspace, rollaway beds

Deluxe Room, 2 Single Beds, Non Smoking

Highlights

Heating
Connecting rooms available
Plasma TV
Hairdryer
Private bathroom
Shower/bath combination
Bathrobes
Coffee/tea maker
  • Sleeps 3
  • 2 Single Beds

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Indoor pool

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Pool
Kids pool
Free WiFi
Restaurant
4.4 out of 5, Excellent, (1046)
City Hotel Derry

About the area

Londonderry

A family-friendly stay in Londonderry awaits you at Best Western Plus White Horse Hotel. You'll be 2.4 km (1.5 mi) from Campsie Karting Centre and 3.9 km (2.5 mi) from Enagh Lough. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A pampering day can include hot stone massages and sports massages along with body wraps, facials and aromatherapy. The restaurant, 68 Clooney Restaurant, serves British cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, sauna and kids' swimming pool as well as access to aerobics classes. 7772 square feet (722 square metres) of event facilities include meeting rooms and a conference centre. Added amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily between 7 AM and 10 AM. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 4-property class Londonderry hotel include Star of the Sea Church, Faughanvale and St. Columb's Park.

What's nearby

  • Peace Bridge - 8 min drive - 8.0 km
  • Millennium Forum - 10 min drive - 9.8 km
  • Derry City Walls - 10 min drive - 9.7 km
  • Guildhall - 10 min drive - 10.1 km
  • Museum of Free Derry and Bloody Sunday Memorial - 11 min drive - 10.4 km

Getting around

  • Londonderry Station - 12 min drive
  • Belfast International Airport (BFS) - 84 min drive

Restaurants

  • ‪Caffè Nero - ‬6 min drive
  • ‪McDonald's - ‬6 min drive
  • ‪The Happy Landing - ‬3 min drive
  • ‪Green Cat Consulting - ‬3 min drive
  • ‪Sundae Scoops - ‬8 min drive

About this property

Best Western Plus White Horse Hotel

Family-friendly hotel with full-service spa and fitness centre
Best Western Plus White Horse Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 7772 square feet (722 square metres) and includes a conference centre. A children's pool, a fitness centre, and spa services are also featured at the family-friendly Best Western Plus White Horse Hotel. Self parking is free.

This 4-star Londonderry hotel is smoke free.

  • 1 floor
  • 58 guestrooms or units
  • Conference rooms
  • 7772 sq ft of conference space
  • 722 sq. m of conference space
  • Childcare (surcharge)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Plus White Horse Hotel offers 58 accommodations with a safe and coffee/tea makers. Plasma televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include hot stone massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

Arabic, English, French, German, Polish, Russian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: GBP 8.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 68 Clooney Restaurant

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (7,772 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 floor
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 6 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 8.95 per person
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Union Pay and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 6 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from Tourism NI.

Property is also known as

Best Western Plus White Horse
Best Western Plus White Horse Hotel
Best Western Plus White Horse Hotel Londonderry
Best Western Plus White Horse Londonderry
Best Western White Horse
Best Western White Horse Hotel
Best Western Plus White Horse
Best Western Plus White Horse Hotel Hotel
Best Western Plus White Horse Hotel Londonderry
Best Western Plus White Horse Hotel Hotel Londonderry

Frequently asked questions

Is parking available at Best Western Plus White Horse Hotel?

Yep, Best Western Plus White Horse Hotel has a free self car park.

How much does it cost to stay at Best Western Plus White Horse Hotel?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Best Western Plus White Horse Hotel on 1 Dec 2024 start from NZ$193.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Plus White Horse Hotel?

The closest beach to Best Western Plus White Horse Hotel is Buncrana Beach (18.3 km).

Is there a spa on site at Best Western Plus White Horse Hotel?

Yep, there is an onsite spa at Best Western Plus White Horse Hotel. You'll enjoy heaps of services like body wraps, facials and body treatments, as well as hot stone massages.

Does Best Western Plus White Horse Hotel have a pool?

Best Western Plus White Horse Hotel has an indoor pool and a kids' pool.

Is Best Western Plus White Horse Hotel family-friendly?

You bet! With amenities such as a children's pool, children's meals and babysitting services, it's no surprise that Best Western Plus White Horse Hotel is a hit with families.

Does Best Western Plus White Horse Hotel serve breakfast?

Sure does, buffet breakfast is offered daily from 7 AM to 10 AM.

Is there a free airport shuttle available at Best Western Plus White Horse Hotel?

No, Best Western Plus White Horse Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Plus White Horse Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Best Western Plus White Horse Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Best Western Plus White Horse Hotel?

No, only service animals are allowed.

Best Western Plus White Horse Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 200 out of 460 reviews" "
Rating 8 - Good. 161 out of 460 reviews" "
Rating 6 - Okay. 71 out of 460 reviews" "
Rating 4 - Poor. 15 out of 460 reviews" "
Rating 2 - Terrible. 13 out of 460 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy room as we were the first toom at top of the stairs, Breakfast wasn't the best, if i stayed again id go out for breaky! However very clean and staff were great.
Stayed 1 night in Aug 2024

10/10 Excellent

C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay, great staff
We stayed for 2 nights with our 18 month old daughter. Lovely hotel, pool was great. We thought breakfast was goid value and plenty of choice. We ate in the restaurant one nighy and the food was delicious. The staff were helpful especially the barman who was so friendly and welcoming. A great stay!
Stayed 2 nights in Jul 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was so beautiful and staff so friendly food was amazing
Stayed 1 night in Jul 2024

6/10 Okay

Ruth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and staff , terrible spa
The room , staff and food was lovly , the spa was not good at all and the treatments were very bad etc. But the staff refunded and were very apologetic , the main hotel staff were very nice and attentive and lovly room and bar area , I would definitely come back but would not use the spa again
Stayed 1 night in Jul 2024

10/10 Excellent

Aidan

Stayed 1 night in Jul 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pricey considering breaking wasn’t included
Room was ok would have expected it to be slightly better and larger for the price. TV was really small and reception was poor on a lot of channels. Bath/shower was really difficult to get in and out of due to the really small bathroom. Plenty of products provided though. Room was spotlessly clean. The receptionist on duty was excellent very welcoming. Breakfast was extremely expensive for the price with little choice and we were seated right by an open door when it was very breezy outside. Overall it ok but pricey. Not sure it deserves a 4 star. More like a 3.
Stayed 1 night in Jun 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, room comfort
A great hotel
This is a lovely hotel! Check in was easy - the receptionists (Emma and Emily) were polite and knowledgeable. Our room was fabulous! Two super king sized beds. So comfortable. Everything was very clean. Tea and coffee making facilities and bottles of water in the room.
Stayed 1 night in Jun 2024

8/10 Good

Delphine

Stayed 1 night in Jun 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Daniel

Travelled with group
Liked: Staff & service
All good
Stayed 2 nights in May 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Penelope

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful haven
This was a warm, friendly and welcoming place we booked at the last minute after a let down in arrangements but it was the best decision made.
Stayed 2 nights in May 2024

8/10 Good

amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Doris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dinner, bed and breakfast stay
Staff were very helpful, cleanliness was good and beds were extremely comfortable. The restaurant service was slow but the food was excellent. Portion sizes on the small side, but quality of a very high standard. We were next to 2 rooms of party girls who were talking very loudly, slamming doors etc in to the small hours. There was also a birthday party with drum beats heard loudly in the room until midnight. The pool was very busy with children's swimming lessons, but the hot tubs were amazing - a pity that there was an additional charge to use them.
Stayed 1 night in May 2024

8/10 Good

Danielle

Stayed 1 night in Apr 2024

8/10 Good

WILLIAM

Stayed 1 night in Apr 2024

10/10 Excellent

Clare

Stayed 1 night in Apr 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disappointing
Second time saying here, first time was amazing which is why we returned. This time the dinner was not worth £75. Kids meal tasted like the chips had been cooked twice and reheated, yorkshire puddings were cremated and the beef was tough. No drinks menus on the table but asked straight away what was to drink. The soft drinks we got were flat. Service was slow and waited 25 minutes for dessert (ice cream, cream sundae and a tart)At breakfast the potato bread was burnt and looked as if it had been cooked twice again. Not able to use the facilities after check out (we were allowed last time) and Wifi didn’t work in our room. Check out experience was poor, lady didn’t know the answers to our basic questions.
Stayed 1 night in Mar 2024

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, room comfort
Great staff!
The staff were great and couldn’t have been more helpful. The card system to get in the rooms needs updating, every day my card would lock me out of my room, which is time consuming. Good food in the restaurant too!
Stayed 5 nights in Mar 2024

8/10 Good

Valarie

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Charlene Marie

Stayed 1 night in Feb 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024