Conrad Los Angeles

5.0 star property
Luxury hotel connected to a shopping centre in Downtown Los Angeles with 2 restaurants
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Conrad Los Angeles

Grand Penthouse (Grand Penthouse Suite) | View from room
Lobby sitting area
Lobby
Outdoor pool, pool cabanas (surcharge), pool umbrellas
3 bars/lounges, cocktail bar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Room service
  • Spa
  • Breakfast available
The price is NZ$781
includes taxes & fees
9 Feb - 10 Feb

Explore the area

Map
100 SOUTH GRAND AVENUE, Los Angeles, CA, 90012
  • Walt Disney Concert Hall
    ‪1 min walk‬
  • The Broad
    ‪2 min walk‬
  • Ahmanson Theatre
    ‪5 min walk‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪31 min drive‬

Room options

Penthouse (Skyline Penthouse)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 53 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
Private bathroom
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Grand Penthouse (Grand Penthouse Suite)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 53 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Penthouse (Conrad Penthouse)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Dining table
LCD TV
  • 151 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate bedroom
Down duvet
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate bedroom
Down duvet
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate bedroom
Down duvet
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate bedroom
Down duvet
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Suite, 1 Bedroom (Sunset View)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate bedroom
  • 59 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 53 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Corner

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Mountain View Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 59 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

City View One Bedroom Suite King Accessible Roll-in Shower

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Corner (Hearing)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible (Bathtub)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
Private bathroom
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate bedroom
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Double Accessible Roll-in Shower

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
Private bathroom
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
Private bathroom
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
Private bathroom
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
Private bathroom
  • 33.1 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
Private bathroom
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate bedroom
Down duvet
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate bedroom
Down duvet
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Los Angeles

Conrad Los Angeles puts you in the heart of Los Angeles, connected to a shopping centre and within steps of Walt Disney Concert Hall and The Broad. Highlights at this luxury hotel include 2 restaurants, 3 bars/lounges and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages and facials along with access to the sauna and steam room. The fine-dining restaurant, San Laurel, serves Spanish cuisine and is open for breakfast, brunch and dinner. The Beaudry Room is the hotel's own cocktail bar. Enjoy the outdoor swimming pool, 24-hour gym, pool cabanas and pool loungers. Additionally, you'll find free Wi-Fi in public areas, concierge services and a 24-hour front desk. Full breakfast is available daily between 7:00 AM and noon. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and litter trays. There's also the convenience of valet parking. .Attractions within a 30-minute walk of this 5-property class Downtown Los Angeles hotel include Crypto.com Arena and L.A. Live.

What's nearby

  • Walt Disney Concert Hall - 1 min walk
  • L.A. Live - 2 min drive
  • Crypto.com Arena - 2 min drive
  • Los Angeles Convention Center - 3 min drive
  • Dodger Stadium - 7 min drive

Getting around

  • Civic Center Station - 4 min walk
  • Los Angeles Union Station - 18 min walk
  • Los Angeles Intl. (LAX) - 31 min drive

Restaurants

  • ‪Walt Disney Concert Hall - ‬1 min walk
  • ‪Dorothy Chandler Pavilion - ‬1 min walk
  • ‪Redwood Bar & Grill - ‬6 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Subway - ‬4 min walk

About this property

Conrad Los Angeles

Luxury hotel connected to a shopping centre in Downtown Los Angeles with 2 restaurants
Conrad Los Angeles offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There are 2 restaurants on site. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi.

Event space at this hotel measures 13000 square feet (1208 square metres) and includes conference space. The luxury Conrad Los Angeles also features a terrace, concierge services, and a fireplace in the lobby. Parking is available for a fee.

This 5-star Los Angeles hotel is smoke free.

  • 1 building
  • 305 guestrooms or units
  • 25 levels
  • 2 dining venues
  • 3 bars or lounges
  • Conference rooms
  • 13000 sq ft of conference space
  • 1208 sq. m of conference space
  • Built in 2021
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Terrace
  • Fireplace in lobby
  • Bellhop
  • No smoking on site
Conrad Los Angeles offers 305 air-conditioned accommodations with minibars and a safe. Beds feature down duvets and premium bedding. 55-inch LCD televisions come with premium satellite channels, pay-per-view films and Netflix.

Bathrooms include a rainfall showerhead, bathrobes, slippers and complimentary toiletries. This Los Angeles hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 7 treatment rooms. Services include deep-tissue massages, hot stone massages and facials. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 62 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to noon for a fee: USD 25 to 45 per person
  • 2 restaurants
  • 3 bars/lounges

Restaurants on site

  • Agua Viva
  • San Laurel
  • The Beaudry Room

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool

Family friendly

  • Fenced pool
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Business services

  • 13,000 square feet of conference space
  • 2 meeting rooms

Outdoors

  • Firepit
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Hand-held showerhead
  • Hardwood flooring in room
  • No lift
  • Pool access ramp on site
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and litter trays are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300 per accommodation, per night
  • Destination fee: USD 39.90 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 25 to 45 per person
  • Valet parking fee: USD 62 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Conrad Los Angeles Hotel
Conrad Los Angeles LOS ANGELES
Conrad Los Angeles Hotel LOS ANGELES

Frequently asked questions

What is the cancellation policy at Conrad Los Angeles?

Conrad Los Angeles offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Conrad Los Angeles?

As of 22 Jan 2025, prices found for a 1-night stay for 2 adults at Conrad Los Angeles on 9 Feb 2025 start from NZ$711.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Conrad Los Angeles?

Yep, Conrad Los Angeles has valet parking with in/out privileges for USD 62 per night.

Is there a spa on site at Conrad Los Angeles?

Yep, there is an onsite spa at Conrad Los Angeles. It has a steam room and a sauna. You'll enjoy heaps of services like facials and hot stone massages.

Does Conrad Los Angeles have a pool?

Conrad Los Angeles has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at Conrad Los Angeles?

Conrad Los Angeles features a full-service spa, an outdoor pool and 2 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes Conrad Los Angeles a romantic place to stay?

Al fresco dining and a champagne service, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Conrad Los Angeles.

Is Conrad Los Angeles family-friendly?

You bet! With amenities such as children's meals and an outdoor pool, it's no surprise that Conrad Los Angeles is a hit with families.

Does Conrad Los Angeles serve breakfast?

Yep, full brekkie is on offer daily between 7:00 AM and noon.

Is there a free airport shuttle available at Conrad Los Angeles?

No, Conrad Los Angeles does not offer an airport shuttle service.

Is there a bar or restaurant at Conrad Los Angeles?

Yep, you can grab a meal at Conrad Los Angeles's onsite restaurant that serves Spanish cuisine.

What time are check-in & check-out at Conrad Los Angeles?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Conrad Los Angeles?

Cats and dogs are welcome at Conrad Los Angeles, with food and water bowls and litter trays on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 11 kg per pet.

Conrad Los Angeles Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 211 out of 266 reviews" "
Rating 8 - Good. 25 out of 266 reviews" "
Rating 6 - Okay. 13 out of 266 reviews" "
Rating 4 - Poor. 6 out of 266 reviews" "
Rating 2 - Terrible. 11 out of 266 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Courteney

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This stay was one of my top 3 hotels
Stayed 3 nights in Oct 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Linda, Las Vegas

Stayed 2 nights in Sep 2024

10/10 Excellent

Ian

Stayed 1 night in Sep 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent all around.
Stayed 2 nights in May 2024

10/10 Excellent

Bruce

Liked: Amenities
Fabulous!
Stayed 1 night in Sep 2024

8/10 Good

Nathan

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

yuna

Stayed 3 nights in Sep 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Miss

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel
The staff were very friendly and helpful, particularly the valet staff! The facilities were excellent and everywhere was very clean. Would highly recommend.
Stayed 4 nights in Sep 2024

8/10 Good

Diana

Travelled with partner
Liked: Staff & service, property conditions & facilities
The property was beautiful and modern. The staff was polite and helpful. Housekeeping was wonderful, room was always cleaned well and turn down service was provided. Comfortable stay. Came for my anniversary weekend and was a little disappointed that even though it was noted by me, there was no thoughtful gesture provided. I know it’s not mandatory but it would’ve been a nice touch.
Stayed 3 nights in Sep 2024

8/10 Good

Kelly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The first night when we arrived, there was a music festival or concert nearby, and it lasted until pass 12am. We can hear the music rhythm pounding through the room. The second night was better but can still hear light music from the bar downstairs. Avoid living in rooms facing the pool!
Stayed 2 nights in Sep 2024

10/10 Excellent

Tiffaney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at the Conrad LA to celebrate my birthday and had an overall fantastic experience. Despite calling the concierge at the last minute, they went above and beyond to arrange a private birthday dinner in my room from some of their featured restaurants. The dinner was exquisite, and it truly made my birthday memorable. Not only that, but they took exceptional care of my dog, which was a huge plus. While my stay was mostly perfect, I did encounter two minor issues. First, the pool was advertised as being kept at 82°, but it felt much colder, which made it less enjoyable. Second, when I scheduled a time for the Bill person to come up for checkout, no one ever showed, causing a small inconvenience. Aside from these, everything else was top-notch. The service, the food, and the attention to detail made for an unforgettable birthday celebration. I’d definitely recommend the Conrad LA for anyone looking for luxury and excellent service!
Stayed 1 night in Sep 2024

4/10 Poor

Dana

Business traveller
Liked: Cleanliness, amenities
My check-in experience was not satisfactory at all this time. After staying in the hotel for close to 2 weeks a couple months ago, this time was surprising. I arrived at the hotel early, and was told my room wasn't ready but they would put a rush on it and text me when it was ready. I was guaranteed check-in at 3pm but even after 3pm i was still left waiting until i had to complain again that my room wasn't ready. I wasn't offered any kind of apology or acknowledgement for the inconvenience.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jennifer

Stayed 2 nights in Aug 2024

10/10 Excellent

Ili

Liked: Cleanliness, staff & service, amenities
Awesome Place
Stayed 2 nights in Aug 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Juan

Stayed 1 night in Aug 2024

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Cynthia

Stayed 2 nights in Aug 2024

10/10 Excellent

Edward L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very friendly and professional staff, food such a great quality Everything was amazing
Stayed 2 nights in Aug 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024