Hilton Long Beach Hotel

3.5 star property
Art Deco Long Beach hotel in Waterfront with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Long Beach Hotel

Lobby sitting area
Junior Suite, 1 King Bed, Non Smoking | View from room
Exterior
Exterior
Exterior

Reviews

7.6 out of 10

Good

Popular amenities

  • Restaurant
  • Breakfast available
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Gym
    Gym

Explore the area

Map
701 West Ocean Blvd, Long Beach, CA, 90831
  • One World Trade Center
    2 min walk
  • Pike at Rainbow Harbor
    11 min walk
  • Aquarium of the Pacific
    13 min walk
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    24 min drive

Room options

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony, Corner

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Junior Suite, Accessible, Non Smoking (Hearing Impaired/Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Private bathroom
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Private bathroom
  • Sleeps 2
  • 1 King Bed

Room, Accessible, Non Smoking (Hearing Impaired/Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Private bathroom
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Balcony

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Private bathroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Balcony

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Private bathroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Hearing Impaired)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Private bathroom
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Queen Beds (Wellness)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Private bathroom
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed (Wellness)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Private bathroom
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Long Beach

Hilton Long Beach Hotel places you in the centre of Long Beach, within just a 15-minute stroll of Aquarium of the Pacific and Long Beach Convention and Entertainment Center. Highlights at this Art Deco hotel include 2 restaurants, an outdoor swimming pool and a free area shuttle. .The coffee shop, Grab and Go Starbucks, is open for breakfast and lunch. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, free pool cabanas and pool loungers as well as access to aerobics classes. 31142 square feet (2893 square metres) of event facilities include 6 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and coworking space. Additionally, you'll find Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Cooked-to-order breakfast is available on weekdays between 6:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of a free shopping centre shuttle. .With a stay at this 3.5-property class Waterfront hotel, you'll be 2.6 km (1.6 mi) from Port of Long Beach and 2.7 km (1.7 mi) from RMS Queen Mary.

What's nearby

  • Aquarium of the Pacific - 13 min walk - 1.1 km
  • Long Beach Convention and Entertainment Center - 14 min walk - 1.2 km
  • RMS Queen Mary - 4 min drive - 2.9 km
  • Long Beach Cruise Terminal - 4 min drive - 3.5 km
  • Port of Long Beach - 6 min drive - 6.1 km

Getting around

  • Downtown Long Beach Station - 10 min walk
  • Norwalk- Santa Fe Springs Station - 20 min drive
  • Los Angeles Intl. (LAX) - 24 min drive

Restaurants

  • ‪Bubba Gump Shrimp Co - ‬12 min walk
  • ‪solita Tacos & Margaritas - ‬10 min walk
  • ‪Hooters - ‬11 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪Starbucks - ‬7 min walk

About this property

Hilton Long Beach Hotel

Art Deco Long Beach hotel in Waterfront with 2 restaurants
Hilton Long Beach Hotel offers its guests an outdoor pool and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

A 24-hour business centre, 6 meeting rooms, and coworking spaces are available. Event space at this hotel measures 31142 square feet (2893 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Long Beach Hotel. An area shuttle within 1.5 miles and A cruise ship terminal shuttle are free. For a fee, parking is available.

This Art Deco Long Beach hotel is smoke free.

  • 399 guestrooms or units
  • 15 levels
  • 2 dining venues
  • 31142 sq ft of conference space
  • 2893 sq. m of conference space
  • Built in 1992
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Hilton Long Beach Hotel offers 399 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature down duvets. 55-inch LCD televisions come with premium satellite channels, video game consoles and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and an iron/ironing board. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on request.

Languages

English, Filipino, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 1.5 miles
  • Area shuttle
  • Free cruise terminal shuttle
  • Free shopping centre shuttle
  • Parking on site (USD 40 per night; includes in/out privileges)
  • Covered valet parking on site (USD 40 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 5 to 25 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • ENCLAVE
  • Grab and Go Starbucks
  • The LOFT

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Computer station
  • Conference centre (31,142 square foot of space)
  • Coworking space

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 15 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1992
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels
  • MP3 dock
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay, plus a deposit of USD 100.00 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 25 per person
  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Self-parking fee: USD 40.00 per night (in/out privileges)
  • Valet parking fee: USD 40.00 per day (in/out privileges)
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Parties and events are allowed on site
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. Parties and events are allowed on site. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Executive Meeting
Hilton Executive Meeting Hotel Long Beach Center
Hilton Long Beach Executive Meeting Center
Hilton Long Beach & Executive Meeting Hotel Long Beach
Hilton Long Beach And Executive Meeting Center
Hilton Long Beach Hotel
Hilton Long Beach
Coast Long Beach Hotel
Hilton Long Beach Hotel Hotel
Hilton Long Beach Hotel Long Beach
Hilton Long Beach Hotel Hotel Long Beach

Frequently asked questions

What is the cancellation policy at Hilton Long Beach Hotel?

Hilton Long Beach Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Long Beach Hotel?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Hilton Long Beach Hotel on 1 Dec 2024 start from NZ$260.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Long Beach Hotel?

Yep, Hilton Long Beach Hotel has a self car park with in/out privileges for USD 40.00 per night.

Are there any beaches close to Hilton Long Beach Hotel?

The closest beach to Hilton Long Beach Hotel is Seal Beach (8.7 km).

Does Hilton Long Beach Hotel have a pool?

Hilton Long Beach Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 8:00 AM to 10:00 PM.

What luxury perks are available at Hilton Long Beach Hotel?

Hilton Long Beach Hotel features an outdoor pool, free pool cabanas and 2 restaurants.

Does Hilton Long Beach Hotel serve breakfast?

You bet, cooked-to-order brekkie is offered on weekdays between 6:00 AM and 11:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hilton Long Beach Hotel?

No, Hilton Long Beach Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Long Beach Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Long Beach Hotel?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hilton Long Beach Hotel?

Cats and dogs are welcome at Hilton Long Beach Hotel, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 34 kg per pet.

Hilton Long Beach Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 747 out of 1627 reviews" "
Rating 8 - Good. 276 out of 1627 reviews" "
Rating 6 - Okay. 225 out of 1627 reviews" "
Rating 4 - Poor. 171 out of 1627 reviews" "
Rating 2 - Terrible. 208 out of 1627 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Araceli

Liked: Cleanliness, property conditions & facilities
Our stay was okay. Nothing great nor bad. We got there almost 2 hours after check-in and our room wasn’t ready so that sucked. But the actual room was fine. Good size, comfy bed, tiny balcony, and pretty quiet. Would stay again.
Stayed 1 night in Aug 2024

2/10 Terrible

Javier

Disliked: Cleanliness, staff & service, property conditions & facilities
They did not clean the room, I need to ask for clean towels and the restaurant had no many options for kids
Stayed 2 nights in Aug 2024

10/10 Excellent

Willice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Javier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Jennifer

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Luis F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Jasmine

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
I didnt like that the rooms were dirty.. the hotel was just over priced. The pool was very cloudly. The staff was amazing but the way that the hotel was structured was not fair for what we paid for.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lynne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Veltina

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the pool
Stayed 4 nights in Aug 2024

10/10 Excellent

jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Aug 2024

8/10 Good

Sara

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Double charged for parking and continuously placed on hold when tried to contact the property
Stayed 3 nights in Aug 2024

8/10 Good

Valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They did their best to accommodate after having a power outage the night before. Having to move guest to another hotel then back the next day.
Stayed 1 night in Jul 2024

10/10 Excellent

Rebekah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern! The shuttle service was exceptional!! Loved cruising in the city in the golf cart shuttle!!
Stayed 1 night in Aug 2024

8/10 Good

Caroline

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Pros: Clean, good service, great food Cons: Wifi was slow, phone service was very low (Verizon), construction next to my room was loud. Also food was more expensive than it should have been.
Stayed 5 nights in Aug 2024

6/10 Okay

David, Cincinnati

Liked: Staff & service
Disliked: Property conditions & facilities
For a remodeled hotel it’s dirty. Water leaked through roofs and bad patch jobs. The tub in our room was nasty cracks in the walls very dirty pool. And I got locked out of my room and a cleaning person opened it with her card without verification that it was my room
Stayed 1 night in Aug 2024

10/10 Excellent

Alba

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was nice, location was nice, hotel was clean. No complaints at all.
Stayed 1 night in Aug 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, comfortable hotel
Nice, clean hotel with a small restaurant that had good service and decent food. We used the free shuttle to get to a local grocery store and the cruise ship terminal. Great service and great rooms.
Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Convenient to dining and shopping options.
Stayed 3 nights in Aug 2024

10/10 Excellent

Wendy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Thalia

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I don’t recommend this hotel. First, I was told that I can possibly do an early check in at 2 which wasn’t true. Checked in at 4 and was told it was an early check in which that’s the check in time but some guest didn’t check in until hours after. Bathroom had mold in the walls with a funky smell. They changed our room which was fine, accept we can see water damage in the walls with a weird smell, whatever we ignored it. The parking pass wasn’t working so had to get it fixed. Parking was horrible if you have a bigger vehicle as there’s not enough spaces for a certain clearance. Valet tried to tell us it wasn’t his fault our truck didn’t fit and that I’d have to pay for valet rate. Manager came through and our truck was parked in the front all night. Overall the hotel staff was friendly and nice but the hotel itself and how it was, especially with kids just wasn’t for me. The pool was closed during the time we wanted to go which was around 5/6 but was going to reopen later on at night which with kids, we had no business being out at that time with people doing grown up things.
Stayed 1 night in Aug 2024

10/10 Excellent

Adinah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

jordan

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Smell
The room was not in the best condition, it had an awful sewer smell. Made the room stay unpleasant
Stayed 2 nights in Aug 2024

6/10 Okay

Robert

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

lan

Travelled with family
Disliked: Staff & service
Average facility with expensive rates
The hotel didn't get the right reservation from hotels.com. the facility is average . The pool is not working
Stayed 2 nights in Aug 2024