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Hotel Burbank

3.0 star property
Hotel with free airport shuttle, in the vicinity of Warner Brothers Studio
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Burbank

Property entrance
Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, pool loungers
Lobby
Garden
Cafe

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Room service
The price is NZ$275
includes taxes & fees
3 Jan - 4 Jan 2025

Explore the area

Map
150 E Angeleno Ave, Burbank, CA, 91502
  • Nickelodeon Animation Studio
    12 min walk
  • Griffith Park
    3 min drive
  • Los Angeles Equestrian Center
    4 min drive
  • Burbank, CA (BUR-Hollywood Burbank)
    11 min drive

Room options

View all photos for Exclusive Room, 1 Queen Bed, Accessible

Laptop workspace, iron/ironing board, free cots/infant beds, free WiFi

Exclusive Room, 1 Queen Bed, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Eco-friendly toiletries
  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Pool View

Laptop workspace, iron/ironing board, free cots/infant beds, free WiFi

Deluxe Room, 1 King Bed, Pool View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Eco-friendly toiletries
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Exclusive Suite, 1 Queen Bed with Sofa bed, Accessible

Laptop workspace, iron/ironing board, free cots/infant beds, free WiFi

Exclusive Suite, 1 Queen Bed with Sofa bed, Accessible

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
  • 55 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Comfort Room, 1 Queen Bed, Accessible

Laptop workspace, iron/ironing board, free cots/infant beds, free WiFi

Comfort Room, 1 Queen Bed, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Eco-friendly toiletries
  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Laptop workspace, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Eco-friendly toiletries
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Mountain View

Laptop workspace, iron/ironing board, free cots/infant beds, free WiFi

Executive Room, 1 King Bed, Mountain View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Eco-friendly toiletries
  • 31 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Laptop workspace, iron/ironing board, free cots/infant beds, free WiFi

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Eco-friendly toiletries
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Laptop workspace, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Eco-friendly toiletries
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Laptop workspace, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 Queen Bed, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Eco-friendly toiletries
  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Grand Suite, 1 King Bed with Sofa bed

Laptop workspace, iron/ironing board, free cots/infant beds, free WiFi

Grand Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Suite, 1 King Bed with Sofa bed, Mountain View

Laptop workspace, iron/ironing board, free cots/infant beds, free WiFi

Grand Suite, 1 King Bed with Sofa bed, Mountain View

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
  • 55 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed, City View

Laptop workspace, iron/ironing board, free cots/infant beds, free WiFi

Executive Room, 1 King Bed, City View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Eco-friendly toiletries
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed with Sofa bed, City View

Laptop workspace, iron/ironing board, free cots/infant beds, free WiFi

Grand Suite, 1 King Bed with Sofa bed, City View

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
  • 55 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed, City View

Laptop workspace, iron/ironing board, free cots/infant beds, free WiFi

Superior Room, 1 King Bed, City View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Eco-friendly toiletries
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Laptop workspace, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Eco-friendly toiletries
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Pool View

Laptop workspace, iron/ironing board, free cots/infant beds, free WiFi

Deluxe Room, 2 Queen Beds, Pool View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Eco-friendly toiletries
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Mountain View

Laptop workspace, iron/ironing board, free cots/infant beds, free WiFi

Superior Room, 2 Queen Beds, Mountain View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Eco-friendly toiletries
  • 31 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Mountain View

Laptop workspace, iron/ironing board, free cots/infant beds, free WiFi

Superior Room, 1 King Bed, Mountain View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Eco-friendly toiletries
  • 31 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 Queen Bed with Sofa bed, Accessible

Laptop workspace, iron/ironing board, free cots/infant beds, free WiFi

Grand Suite, 1 Queen Bed with Sofa bed, Accessible

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
  • 55 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Queen Beds, City View

Laptop workspace, iron/ironing board, free cots/infant beds, free WiFi

Superior Room, 2 Queen Beds, City View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Eco-friendly toiletries
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

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Pool
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Free WiFi
Restaurant
4.3 out of 5, Excellent, (3561)
The price is NZ$274
for 1 night
includes taxes & fees
14 Jan - 15 Jan
Ramada by Wyndham Burbank Airport

About the area

Burbank

Hotel Burbank puts you in the centre of Burbank, 4.3 km (2.7 mi) from Warner Brothers Studio and 8.8 km (5.5 mi) from Universal Studios Hollywood. Highlights at this hotel include a restaurant, an outdoor swimming pool and a free airport shuttle. .The restaurant, Cafe Burbank, is open for breakfast, lunch and dinner. Enjoy the gym, sauna and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a 24-hour business centre and a snack bar/deli. To-go breakfast is available daily between 6:30 AM and 1:00 PM. There's also the convenience of self parking. .Places within a 15-minute drive of this 3-property class Downtown Burbank hotel include Hollywood Walk of Fame and Universal CityWalk.

What's nearby

  • Nickelodeon Animation Studio - 12 min walk
  • Walt Disney Studios - 4 min drive
  • Warner Brothers Studio - 4 min drive
  • Universal Studios Hollywood - 9 min drive
  • Universal CityWalk - 11 min drive

Getting around

  • Downtown Burbank Station - 10 min walk
  • Hollywood - Western Station - 10 min drive
  • Burbank, CA (BUR-Hollywood Burbank) - 13 min drive

Restaurants

  • ‪BJ's Restaurant & Brewhouse - ‬4 min walk
  • ‪Finney's Crafthouse - Burbank - ‬5 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Wood Ranch BBQ - ‬4 min walk
  • ‪Yard House - ‬6 min walk

About this property

Hotel Burbank

Hotel with free airport shuttle, in the vicinity of Warner Brothers Studio
Hotel Burbank offers its guests an outdoor pool, a sauna, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. Business amenities include a 24-hour business centre and meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 16518 square feet (1535 square metres) and includes conference space. A terrace, an arcade/games room, and multilingual staff are also featured at Hotel Burbank. A roundtrip airport shuttle is free during limited hours. Parking is available for a fee.

This 3-star Burbank hotel is smoke free.

  • 484 guestrooms or units
  • 19 levels
  • 2 buildings
  • Conference rooms
  • 16518 sq ft of conference space
  • 1535 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Dining venue
Hotel Burbank offers 484 air-conditioned accommodations with coffee/tea makers and a hairdryer. A pillow menu is available. 48-inch flat-screen televisions come with premium satellite channels. Fridges and microwaves are provided.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 5:30 AM to 11:30 PM
  • Covered parking on site (USD 28.55 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available 6:30 AM to 1:00 PM for a fee: USD 11 to 25 for adults and USD 11 to 25 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe Burbank

Things to do

  • Arcade/game room
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Arcade/game room
  • Fenced pool
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 16,518 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Low-height counter and sink
  • Pool access ramp on site
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 11 to 25 for adults and USD 11 to 25 for children
  • Covered self-parking fee: USD 28.55 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Burbank-Media Center Holiday Inn
Holiday Inn Burbank-Media Center
Holiday Inn Hotel Burbank-Media Center
Holiday Inn Burbank-Media Center Hotel
Holiday Inn Burbank-Media Center Hotel
Hotel Holiday Inn Burbank-Media Center Burbank
Burbank Holiday Inn Burbank-Media Center Hotel
Hotel Holiday Inn Burbank-Media Center
Holiday Inn Burbank-Media Center Burbank
Holiday Inn Burbank Media Center
Holiday Inn Hotel
Holiday Inn
Holiday Burbank Media Center
Hotel Burbank Hotel
Hotel Burbank Burbank
Hotel Burbank Hotel Burbank
Holiday Inn Burbank Media Center
Holiday Inn Burbank Media Center an IHG Hotel

Frequently asked questions

What is the cancellation policy at Hotel Burbank?

Hotel Burbank offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Burbank?

As of 31 Dec 2024, prices found for a 1-night stay for 2 adults at Hotel Burbank on 3 Jan 2025 start from NZ$275.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Burbank?

Yep, Hotel Burbank has a covered self car park with in/out privileges for USD 28.55 per night.

Does Hotel Burbank have a pool?

Yep, and guests love it! Hotel Burbank has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 7:00 AM to 10:00 PM.

Is Hotel Burbank family-friendly?

You bet! With amenities such as an arcade and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hotel Burbank is a hit with families.

Does Hotel Burbank serve breakfast?

Yeah, to-go breakfast is offered daily from 6:30 AM to 1:00 PM.

Is there a free airport shuttle available at Hotel Burbank?

Yep, there's a free airport shuttle that runs from 5:30 AM - 11:30 PM.

Is there a bar or restaurant at Hotel Burbank?

Yep, you can grab a meal at Hotel Burbank's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hotel Burbank?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel Burbank?

No, only service animals are allowed.

Hotel Burbank Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2777 out of 4646 reviews" "
Rating 8 - Good. 1076 out of 4646 reviews" "
Rating 6 - Okay. 414 out of 4646 reviews" "
Rating 4 - Poor. 215 out of 4646 reviews" "
Rating 2 - Terrible. 164 out of 4646 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Dean, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Charles, Moraga

Stayed 1 night in Sep 2024

8/10 Good

Bill

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
location
Stayed 2 nights in Sep 2024

10/10 Excellent

Catherine

Travelled with family
Stayed 2 nights in Sep 2024

10/10 Excellent

Cody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was close to the airport and the rose bowl because I went o watch my son play football and was easy to get to. I didn’t like that the first room I checked into had a dirty tub and hair in it and it smelled like cigarette smoke son badly it gave me a heady. But I was happy that they moved us to a clean room that was better and at no delay.
Stayed 2 nights in Sep 2024

8/10 Good

Chad

Stayed 3 nights in Sep 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service
Ok
Stayed 5 nights in Sep 2024

8/10 Good

Kristin, Lancaster

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

dulce

Liked: Cleanliness, staff & service, property conditions & facilities
Always a good experience
Stayed 2 nights in Jul 2024

8/10 Good

Hagop

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yet parking is not included
Stayed 3 nights in Sep 2024

10/10 Excellent

Jessika

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities
Property is clean and hotel staff are helpful and very accommodating.
Stayed 1 night in Sep 2024

10/10 Excellent

Marcia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, updated, easy access to parking. Also looks better in person than photo online
Stayed 2 nights in Sep 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Service
So glad to have a late check out option...
Stayed 1 night in Sep 2024

4/10 Poor

Juana

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleased
Stayed 1 night in Sep 2024

10/10 Excellent

Georgi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Dick

Liked: Cleanliness, staff & service, property conditions & facilities
It was all good
Stayed 1 night in Sep 2024

2/10 Terrible

pamela

Business traveller
Disliked: Staff & service, amenities
I booked a room for Saturday night but due to an international flight arrival time early in the morning the hotel did not allow check in Sunday morning when my colleague arrived at the hotel. They wanted my coworker to stay on Sunday night instead but this was not what was booked. I tried to speak to the front desk supervisor Yalitca who was very unhelpful insisting that the guest arrived too late and they had given away the room. Really bad training, the guest had just flown in for 23 hours and to not be allowed to check in was totally ridiculous. I will never book this hotel for any guests after this incident.
Stayed 1 night in Sep 2024

8/10 Good

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Austin

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024