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Sheraton Grand Los Angeles

4.0 star property
Pet-friendly hotel connected to a shopping centre in Downtown Los Angeles with a 24-hour fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Grand Los Angeles

Exterior
Exterior
Down duvets, pillow-top beds, in-room safe, desk
Breakfast, lunch, dinner served; American cuisine
Studio Suite, 1 King Bed

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Pet-friendly
The price is NZ$353
includes taxes & fees
26 Dec - 27 Dec

Explore the area

Map
711 S Hope St, Los Angeles, CA, 90017
  • Pershing Square
    7 min walk
  • Orpheum Theatre
    9 min walk
  • L.A. Live
    9 min walk
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    29 min drive

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

Down duvets, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Down duvet
Pillow-top bed
Separate bedroom
  • 70 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, City View

Down duvets, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Queen Beds, City View

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
LCD TV
Down duvet
Pillow-top bed
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, City View

Down duvets, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Down duvet
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, City View

Down duvets, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Queen Beds, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Down duvet
Pillow-top bed
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Down duvet
Pillow-top bed
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Down duvets, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow-top bed
Sofa bed - king
Down duvet
  • 70 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

Deluxe Room, 1 King Bed, Non Smoking, City View

Deluxe Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Down duvet
Pillow-top bed
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds, Non Smoking

Down duvets, pillow-top beds, in-room safe, desk

Traditional Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Down duvet
Pillow-top bed
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

Down duvets, pillow-top beds, in-room safe, desk

Traditional Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Down duvet
Pillow-top bed
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Down duvets, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Down duvet
Pillow-top bed
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Down duvets, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Down duvet
Pillow-top bed
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Down duvets, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Down duvet
Pillow-top bed
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

Down duvets, pillow-top beds, in-room safe, desk

Traditional Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Down duvet
Pillow-top bed
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Down duvets, pillow-top beds, in-room safe, desk

Traditional Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Down duvet
Pillow-top bed
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

Down duvets, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Down duvet
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View (Mobility Accessible, Roll-in Shower)

Down duvets, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking, City View (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Down duvet
Pillow-top bed
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking

Down duvets, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Down duvet
Pillow-top bed
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Los Angeles

Sheraton Grand Los Angeles places you in the centre of Los Angeles, connected to a shopping centre and within just a 15-minute stroll of popular places like Crypto.com Arena and L.A. Live. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .The restaurant, District on the Bloc, serves American cuisine and is open for breakfast, lunch and dinner. Hope Street Bar is the hotel's own bar. 25000 square feet (2323 square metres) of event facilities include 9 meeting rooms and conference space, and other business amenities include a 24-hour business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning full breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of valet parking. .Within a 20-minute walk of this 4-property class Downtown Los Angeles hotel, attractions include Los Angeles Convention Center and Walt Disney Concert Hall.

What's nearby

  • L.A. Live - 9 min walk
  • Peacock Theater - 12 min walk
  • Crypto.com Arena - 13 min walk
  • Los Angeles Convention Center - 16 min walk
  • Walt Disney Concert Hall - 17 min walk

Getting around

  • 7th Street - Metro Center Station - 2 min walk
  • Los Angeles Cal State Station - 8 min drive
  • Los Angeles Intl. (LAX) - 29 min drive

Restaurants

  • ‪Wokcano - ‬3 min walk
  • ‪Dublin's Irish Whiskey Pub - ‬3 min walk
  • ‪Chick-fil-A - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Joey Dtla - ‬1 min walk

About this property

Sheraton Grand Los Angeles

Pet-friendly hotel connected to a shopping centre in Downtown Los Angeles with a 24-hour fitness centre
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business centre, 9 meeting rooms, and limo/town car service are available.

Public spaces have free WiFi. Event space at this hotel measures 25000 square feet (2323 square metres) and includes conference space. A 24-hour fitness centre, a rooftop terrace, and a vending machine are also featured at the business-friendly Sheraton Grand Los Angeles. Parking is available for a fee.

This 4-star Los Angeles hotel is smoke free.

  • 1 building
  • 496 guestrooms or units
  • 24 levels
  • 25000 sq ft of conference space
  • 2323 sq. m of conference space
  • Built in 1973
  • Deli
  • Terrace on the roof
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Locker space
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sheraton Grand Los Angeles offers 496 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down duvets. 47-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

This Los Angeles hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night)
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Valet parking on site (USD 54 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 9 to 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • District on the Bloc
  • Hope Street Bar

Things to do

  • 24-hour gym
  • Shopping centre
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 25,000 square feet of conference space
  • 9 meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch smart TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in fee for check-in between 9:00 AM and 2:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 200 per stay
  • Destination fee: USD 28.50 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 9 to 22 per person
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Valet parking fee: USD 54.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 9:00 AM and 2:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton Los Angeles Downtown
Los Angeles Downtown Sheraton
Sheraton Grand Los Angeles Hotel
Sheraton Hotel Los Angeles Downtown
Sheraton Los Angeles Downtown
Sheraton Los Angeles Downtown Hotel
Los Angeles Sheraton
Sheraton Los Angeles
Sheraton Grand Los Angeles Hotel
Sheraton Grand Los Angeles Los Angeles
Sheraton Grand Los Angeles Hotel Los Angeles

Frequently asked questions

What is the cancellation policy at Sheraton Grand Los Angeles?

Sheraton Grand Los Angeles offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Grand Los Angeles?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Sheraton Grand Los Angeles on 26 Dec 2024 start from NZ$303.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Grand Los Angeles?

Yep, Sheraton Grand Los Angeles has valet parking with in/out privileges for USD 54.00 per night.

What makes Sheraton Grand Los Angeles a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Sheraton Grand Los Angeles.

Is Sheraton Grand Los Angeles family-friendly?

You bet! With amenities such as a corner/local shop and a deli, as well as free infant beds in the guestrooms, it's no surprise that Sheraton Grand Los Angeles is a hit with families.

Are there hot tubs in the rooms at Sheraton Grand Los Angeles?

No, but there are deep-soaking baths in the guestrooms.

Does Sheraton Grand Los Angeles serve breakfast?

Sure does, full breakfast is served daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Sheraton Grand Los Angeles?

No, Sheraton Grand Los Angeles does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Grand Los Angeles?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Grand Los Angeles?

Check-in begins at 4:00 PM. Check-out time is noon.

Sheraton Grand Los Angeles Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 661 out of 1002 reviews" "
Rating 8 - Good. 178 out of 1002 reviews" "
Rating 6 - Okay. 72 out of 1002 reviews" "
Rating 4 - Poor. 44 out of 1002 reviews" "
Rating 2 - Terrible. 47 out of 1002 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy access to shopping, convention center, food and safe enough during the day
Stayed 1 night in Sep 2024

10/10 Excellent

Raniece

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels we have stayed at for the past number of years. Staff uniformly excellent, even the maids thanked us for staying at the hotel. Restaurant's prices seemed high at first glance but the food was plentiful and really good, great value plus great servers. Would come back on our next trip to LA for sure.
Stayed 1 night in Sep 2024

8/10 Good

Yvette

Stayed 2 nights in Aug 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Roxana

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bad Experience
Everything was great until returning to the hotel and decided to have a drink at the bar before returning to our room. A party of three showed up (two females and one male) and began being loud and disrespectful just one seat in between them and I. I called them out on it. To be completely honest, the verbal exchange escalated briefly and it could easily have been over had it not been for the bartender who asked us to leave and added that the party of three were guests at the property- apparently famous performers in the area whom I did not recognize. Hence, more than likely NOT famous. However, we were guests at the property as well. We decided to be the better people and we retreated to our room. I will be reviewing my statement shortly and if any incidentals were incurred at the bar, I will be calling to reverse that. I had a $25 voucher intended for that use. Beside that, all of the staff were friendly, especially the valet staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Sandi, Las Vegas

Liked: Amenities
I must say this place is amazing and the workers are the best
Stayed 1 night in Sep 2024

10/10 Excellent

Mitzi

The location was great and the property was very clean and comfortable.
Stayed 4 nights in Aug 2024

10/10 Excellent

ERIKA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Thuy

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

ERIC M

Liked: Cleanliness, staff & service, property conditions & facilities
Parking structure and valet are inconvenient.
Stayed 1 night in Aug 2024

6/10 Okay

Shaylanetta

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Aug 2024

8/10 Good

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed at The Sheraton for a week, while attending a wedding. It was very convenient, close ride from from the airport, lots of shops and restaurants around. The hotel was very clean, well maintained and modern. The rooms were spacious and bed was very comfortable. I would definitely come back here!
Stayed 6 nights in Aug 2024

6/10 Okay

Anthon

Stayed 1 night in Aug 2024

6/10 Okay

Aqsa

Travelled with family and small children
Liked: Cleanliness, staff & service
Overall, the location where we stayed at was nice (Financial District). It was near some good food places, i.e. H&H Brazilian Steakhouse and Craft by Smokehouse to name a few. The room was decent. The tub however didnt fully drain, so we were showering with sand at one point. The hot n cold was backwards on the dial for the shower. Would I stay again? Maybe. But, for the duration I stayed, it wasnt a bad experience.
Stayed 2 nights in Aug 2024

4/10 Poor

Marco

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Aaron, Rockwall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay here when traveling to LA. Great hotel. Convenient to most areas.
Stayed 1 night in Aug 2024

8/10 Good

Mayra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is avey nice hotel. We do recommend it
Stayed 3 nights in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic, clean, brilliantly comfortable and convenient to where I was conducting business.
Stayed 2 nights in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last minute hotel while visiting family and I thoroughly enjoyed this Sheraton. Beautiful clean corner room, giant comfortable king bed and pillows Goldilocks would revel in. Fantastic. Thank you
Stayed 2 nights in Aug 2024

10/10 Excellent

Farah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

adela

Travelled with partner
Liked: Staff & service, property conditions & facilities
Food was really good restaurant / Ordered Mac and cheese never got them / everything else was good First day check in they did hold of 1,000 dollars the front desk guy told me it was going to be only 200 , I realized it next day , I was so upset I called the front desk operator the lady who answered was so helpful/ front desk had told her that there was a system error going on / I’m upset i never got informed about I had to call/ the AC in the room randomly it went really cold several times , we got cold and turned on the heater/ minutes later fire detector alarm went on when we were sleeping/ called front desk to inform them about the situation/ yes engineering and security came/ rest of the night temperature was not comfortable at all
Stayed 3 nights in Aug 2024

6/10 Okay

John

Stayed 2 nights in Aug 2024