Sonesta Los Angeles Airport LAX

4.0 star property
Hotel with 4 restaurants, in the vicinity of Intuit Dome

Photo gallery for Sonesta Los Angeles Airport LAX

Exterior
1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds
Executive Room, 2 Queen Beds
Bar (on property)
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Pet-friendly
  • Laundry
The current price is NZ$306
includes taxes & fees
25 Feb - 26 Feb

Explore the area

Map
5985 W Century Blvd, Los Angeles, CA, 90045
  • Boeing Satellite Development Center
    ‪3 min drive‬
  • Toyota Sports Performance Center
    ‪5 min drive‬
  • Hollywood Park Casino
    ‪5 min drive‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪18 min walk‬

Room options

Superior Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2025
Separate bedroom
Egyptian cotton bed sheets
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2025
Separate bedroom
Egyptian cotton bed sheets
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2025
Separate bedroom
Egyptian cotton bed sheets
  • Sleeps 1
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2025
Separate bedroom
Egyptian cotton bed sheets
  • Sleeps 1
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2025
Separate bedroom
Egyptian cotton bed sheets
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2025
Separate bedroom
Egyptian cotton bed sheets
  • Sleeps 1
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2025
Separate bedroom
Egyptian cotton bed sheets
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Executive Suite King)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Fridge
Dining table
Smart TV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Executive Mobility/Hearing Tub)

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2025
Pillow-top bed
Blackout curtains
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2025
Pillow-top bed
Blackout curtains
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility/Hearing Roll in Shower)

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2025
Pillow-top bed
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing Accessible Deluxe King)

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2025
Pillow-top bed
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility Accessible Bathtub)

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2025
Pillow-top bed
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing Accessible Preferred)

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2025
Separate bedroom
Egyptian cotton bed sheets
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Mobility Tub Preferred High Floor)

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2025
Separate bedroom
Egyptian cotton bed sheets
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2025
Separate bedroom
Egyptian cotton bed sheets
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Mobility/Hearing ADA Bathtub)

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2025
Pillow-top bed
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (Deluxe King)

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2025
Pillow-top bed
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2025
Separate bedroom
Egyptian cotton bed sheets
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Preferred)

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2025
Separate bedroom
Egyptian cotton bed sheets
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Prefer Mobility/Hearing Roll in Shwr)

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2025
Separate bedroom
Egyptian cotton bed sheets
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Preferred King)

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2025
Pillow-top bed
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility Accessible Roll in Shower)

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2025
Pillow-top bed
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Exec Mobility/Hearing Roll in Shwr)

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2025
Pillow-top bed
Blackout curtains
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Preferred Mobility/Hearing Bathtub)

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2025
Separate bedroom
Egyptian cotton bed sheets
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Fridge
Dining table
Smart TV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Los Angeles

At Sonesta Los Angeles Airport LAX you'll be 4.9 km (3 mi) from Intuit Dome and 5 km (3.1 mi) from Loyola Marymount University. Highlights at this hotel include 4 restaurants, an outdoor swimming pool and a free airport shuttle. .The restaurant, The Landing Restaurant, serves American cuisine and is open for breakfast and brunch. At the hotel's own lounge bar, you can stop for a drink. 14000 square feet (1301 square metres) of event facilities include 15 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. Each morning full breakfast is served between 6:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Sights within a 10-minute drive of this 4-property class Westchester hotel include Kia Forum and SoFi Stadium.

What's nearby

  • Loyola Marymount University - 5 min drive
  • Intuit Dome - 6 min drive
  • Kia Forum - 6 min drive
  • SoFi Stadium - 7 min drive
  • Venice Beach - 19 min drive

Getting around

  • Aviation/Century Station - 13 min walk
  • Commerce Station - 25 min drive
  • Los Angeles Intl. (LAX) - 2 min drive

Restaurants

  • ‪Carl's Jr. - ‬11 min walk
  • ‪Unity LA - ‬8 min walk
  • ‪Costero California Bar + Bistro - ‬6 min walk
  • ‪Zpizza - ‬3 min walk
  • ‪The Bistro - ‬7 min walk

About this property

Sonesta Los Angeles Airport LAX

Hotel with 4 restaurants, in the vicinity of Intuit Dome
Sonesta Los Angeles Airport LAX offers its guests an outdoor pool and a 24-hour fitness centre. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 15 meeting rooms. Event space at this hotel measures 14000 square feet (1301 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sonesta Los Angeles Airport LAX. A roundtrip airport shuttle is free (available 24 hours). Parking is available for a fee. A complete renovation of Sonesta Los Angeles Airport LAX was completed in January 2025.

This 4-star Los Angeles hotel is smoke free.

  • 1 building
  • 613 guestrooms or units
  • 15 levels
  • 4 dining venues
  • Conference rooms
  • 14000 sq ft of conference space
  • 1301 sq. m of conference space
  • Built in 1984
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
Sonesta Los Angeles Airport LAX offers 613 accommodations with a safe and complimentary bottles of water. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 65-inch Smart televisions come with premium cable channels and Netflix. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Languages

Chinese (Mandarin), English, Filipino, French, German, Japanese, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Parking on site (USD 50 per night; includes in/out privileges)
  • Valet parking on site (USD 60 per day; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 to 55 for adults and USD 20 to 32 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Boulevard Market Cafe
  • Century Taproom
  • The Landing Restaurant
  • Yokoso Sushi Bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 14,000 square feet of conference space
  • 15 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet (86 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (86 centimetre high)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Pool hoist on site
  • Portable shower seat
  • Raised toilet seat (43 centimetre high)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 59
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 79
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from February 6 2025 to May 1 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 60.00 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 200.00 will be collected before check-in.
  • Resort fee: USD 29.05 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • Phone calls
  • Pool access
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20 to 55.00 for adults and USD 20.00 to 32 for children
  • Self-parking fee: USD 50 per night (in/out privileges)
  • Valet parking fee: USD 60 per day (in/out privileges)
  • Pet fee: USD 150.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 59 (subject to availability)
  • Late check-out fee: USD 79 (subject to availability)
  • Rollaway bed fee: USD 60.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit/debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit or debit cards, Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation. The property is professionally cleaned.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel
Crowne Plaza Hotel Los Angeles International Airport
Crowne Plaza Los Angeles International Airport
Crowne Plaza Lax
Sonesta Los Angeles Lax
Sonesta Los Angeles Airport LAX Hotel
Sonesta Los Angeles Airport LAX Los Angeles
Crowne Plaza Los Angeles International Airport
Sonesta Los Angeles Airport LAX Hotel Los Angeles

Frequently asked questions

What is the cancellation policy at Sonesta Los Angeles Airport LAX?

Sonesta Los Angeles Airport LAX offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sonesta Los Angeles Airport LAX?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Sonesta Los Angeles Airport LAX on 25 Feb 2025 start from NZ$255.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sonesta Los Angeles Airport LAX?

Yep, Sonesta Los Angeles Airport LAX has a self car park with in/out privileges for USD 50 per night.

Are there any beaches close to Sonesta Los Angeles Airport LAX?

The closest beach to Sonesta Los Angeles Airport LAX is Venice Beach (9.2 km).

Does Sonesta Los Angeles Airport LAX have a pool?

Sonesta Los Angeles Airport LAX has an outdoor pool. The pool is open 6:00 AM to 10:00 PM. The swimming pool will be unavailable from February 6 2025 to May 1 2025 (dates subject to change).

What makes Sonesta Los Angeles Airport LAX a romantic place to stay?

Al fresco dining and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Sonesta Los Angeles Airport LAX.

Is Sonesta Los Angeles Airport LAX family-friendly?

You bet! With amenities such as children's meals, laundry facilities and a free airport shuttle, it's no surprise that Sonesta Los Angeles Airport LAX is a hit with families.

Does Sonesta Los Angeles Airport LAX serve breakfast?

You bet, full breakfast is offered daily between 6:00 AM and 11:00 AM.

Is there a free airport shuttle available at Sonesta Los Angeles Airport LAX?

Yep, there's a free airport shuttle that runs 24 hours a day at scheduled times.

Is there a bar or restaurant at Sonesta Los Angeles Airport LAX?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sonesta Los Angeles Airport LAX?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Are pets allowed at Sonesta Los Angeles Airport LAX?

Dogs are welcome at Sonesta Los Angeles Airport LAX, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Sonesta Los Angeles Airport LAX Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 2175 out of 4767 reviews
Rating 8 - Good. 1126 out of 4767 reviews
Rating 6 - Okay. 647 out of 4767 reviews
Rating 4 - Poor. 399 out of 4767 reviews
Rating 2 - Terrible. 420 out of 4767 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Libby, Bakersfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This used to be the Crown Plaza and now is the Sonesta. I really love this place. Everyone has been so helpful and accommodating. Thank you sonesta staff for making our stay as stress-free as possible. 🙏🙌
Stayed 1 night in Nov 2024

10/10 Excellent

Cathleen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous property for the price paid. Super clean and quiet with great remodeled rooms and great food options
Stayed 1 night in Nov 2024

10/10 Excellent

Vladimir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Dylan

Disliked: Property conditions & facilities
I would stay elsewhere
The hotel was supposedly going through renovations, and due to that a lot of the amentities were not available. On top of that the hotel charged a destination fee even though we stayed at a different hotel that did not. It was overally expensive for what it was and very outdated. Did not love staying here.
Stayed 1 night in Oct 2024

10/10 Excellent

Rene

Business traveller
Stayed 1 night in Nov 2024

10/10 Excellent

Antony

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and easy close to everything very happy as always
Stayed 3 nights in Nov 2024

10/10 Excellent

sherezada

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was forced to find a last minute place to stay due to a canceled flight and this exceeded my expectations. The shuttle was so valuable.
Stayed 1 night in Nov 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Brisely

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in
Stayed 1 night in Nov 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Nov 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service
No gym and no pool
I booked this hotel because hotels.com lists “gym” as an amenity and the hotel’s website boasts that it has a state-of-the-art fitness center. When I asked the front desk employee where the gym is, I was told, “oh we don’t have a pool or a gym.” When I mentioned the website listing, the employee clarified, “well we do have them but they’re closed for renovations.” I am frustrated that hotels.com and the hotel website list the gym as an amenity when it’s not available. In the past couple of weeks, I’ve received two emails from the hotel trying to get me to spend more money and upgrade my stay—so they have my contact information—but not once did they email me to let me know that their amenities are not available. Room was very clean. I could hear the TV of the room beside me, but used my phone’s white noise app and that worked to drown out the sound. The toiletries in the room are not the small individual bottles, but the refillable large bottles mounted on the wall. There was a Keurig coffee machine w pods in the room, plus two free bottles of water.
Stayed 1 night in Aug 2024

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, staff, restaurant and room were excellent!
Stayed 1 night in Nov 2024

8/10 Good

THOMAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Nov 2024

6/10 Okay

Darrin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Constriction noise was the only issue
Stayed 2 nights in Nov 2024

10/10 Excellent

Teruki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Aron

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Nov 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We received our VIP 20 percent off food and room upgrade!
Stayed 1 night in Nov 2024

10/10 Excellent

Briana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful remodel
Stayed 1 night in Nov 2024

10/10 Excellent

Msribel

Stayed 1 night in Oct 2024

6/10 Okay

Mariko

Stayed 1 night in Oct 2024

2/10 Terrible

cindy

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
As a platinum, an upgrade is not always a given, so when I got an email from the hotel to pay for a nicer room, I did. Room was nice and with par for what I paid...but 0 hot water and I was trying to run for dinner with friends. Called the front desk and they said they would call maintenance and that it would take about 10 mins. Since I had someone picking me up in 20 mins and I had just dragged 3 huge bags I asked to change rooms. I was told no. That maintenance had to come up and "check" the lack of hot water. I was fairly taken back. I thought it over and called back again asking to change rooms. Girl at the desk was super snotty. Patched me through to a manager that was also super snotty and when I pressed to be moved as I was on a time crunch, they came and moved me into a much smaller room. Pretty much what I had originally paid for. To top it off the bar/restaurants are all closed except for their super pricey little store. This is my second issue at this hotel. I fly through LAX every other month and will be taking my dollars elsewhere. I will also be backcharging my card for that upgrade I paid for. Paying $300 ish and asking for hot water is not a lot to ask for. Save you $ and head over to one of the many other hotels that don't treat their guests like an annoyance.
Stayed 1 night in Nov 2024

10/10 Excellent

Wendy

Stayed 1 night in Oct 2024

10/10 Excellent

David

Stayed 1 night in Oct 2024