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Viceroy Santa Monica

4.0 star property
Hotel with 2 outdoor swimming pools, a quick walk to Santa Monica Beach
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Viceroy Santa Monica

View from room
Terrace/patio
Premium bedding, in-room safe, desk, laptop workspace
Room, 2 Double Beds, Pool View | View from room
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Breakfast available
  • 24/7 front desk
  • Parking available
The current price is NZ$883
includes taxes & fees
3 Mar - 4 Mar

Explore the area

Map
1819 Ocean Avenue, Santa Monica, CA, 90401
  • Main Street Santa Monica
    ‪2 min walk‬
  • Santa Monica Beach
    ‪3 min walk‬
  • Original Muscle Beach
    ‪6 min walk‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪31 min drive‬

Room options

View all photos for Royal Suite

Royal Suite

Royal Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
  • 59 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Bathtub, Ocean View (Mobility/Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Bathtub, Ocean View (Mobility/Hearing)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Bathrobes
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Bathtub, Partial Ocean View (Mobility/Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Bathtub, Partial Ocean View (Mobility/Hearing)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Bathrobes
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Ocean View (Mobility/Hearing, Bathtub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Ocean View (Mobility/Hearing, Bathtub)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Bathrobes
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Pool View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Pacific)

Premium bedding, in-room safe, desk, laptop workspace

Suite (Pacific)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Single Murphy Bed

View all photos for Suite, Accessible (Palmetto)

Premium bedding, in-room safe, desk, laptop workspace

Suite, Accessible (Palmetto)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Partial Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Partial Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Bathrobes
  • 30 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Bathrobes
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Pool View

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Pool View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Bathrobes
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Partial Ocean View (Canary)

View from room

Room, 1 King Bed, Partial Ocean View (Canary)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Bathrobes
  • 44 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (Viceroy)

View from room

Room, 1 King Bed, Accessible, City View (Viceroy)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Bathrobes
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, City View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Bathrobes
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Bathrobes
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Bathrobes
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Roll-in Shower (Mobility/Hearing, Canary)

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Roll-in Shower (Mobility/Hearing, Canary)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View (Canary)

View from room

Room, 1 King Bed, Ocean View (Canary)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Bathrobes
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Palmetto)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Palmetto)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
  • 59 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility/Hearing, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Mobility/Hearing, Roll-In Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Bathrobes
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Partial Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Bathrobes
  • 30 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower, Ocean View (Mobility/Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Roll-in Shower, Ocean View (Mobility/Hearing)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Bathrobes
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the area

Santa Monica

Viceroy Santa Monica puts you in the heart of Santa Monica, within just a 10-minute stroll of Santa Monica Beach and Santa Monica Pier. Highlights at this boutique hotel include 2 outdoor swimming pools, a restaurant and a bar/lounge. .The restaurant, Sugar Palm Santa Monica, is open for breakfast, brunch, lunch and dinner. Enjoy the gym and kids' swimming pool as well as access to bike hire. 6582 square feet (611 square metres) of event facilities include 4 meeting rooms and conference space. Added amenities include Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Local cuisine breakfast is available daily between 6:30 AM and 1:00 PM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Places within a 30-minute walk of this 4-property class Downtown Santa Monica hotel include Venice Beach and Venice Beach Boardwalk.

What's nearby

  • Santa Monica Beach - 3 min walk
  • Santa Monica Pier - 8 min walk
  • Third Street Promenade - 10 min walk
  • Venice Beach - 20 min walk
  • Venice Beach Boardwalk - 10 min drive

Getting around

  • Downtown Santa Monica Station - 10 min walk
  • Los Angeles Union Station - 19 min drive
  • Los Angeles Intl. (LAX) - 31 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Seaside on the Pier - ‬9 min walk
  • ‪Big Dean's Ocean Front Cafe - ‬8 min walk
  • ‪The Lobster - ‬7 min walk
  • ‪Rusty's Surf Ranch - ‬9 min walk

About this property

Viceroy Santa Monica

Hotel with 2 outdoor swimming pools, a quick walk to Santa Monica Beach
As a guest of Viceroy Santa Monica, you'll find 2 outdoor swimming pools, a fitness centre, and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee.

Event space at this hotel measures 6582 square feet (611 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Viceroy Santa Monica. For a fee, parking is available.

This 4-star Santa Monica hotel is smoke free.

  • 1 building
  • 162 guestrooms or units
  • 8 levels
  • 6582 sq ft of conference space
  • 611 sq. m of conference space
  • Deli
  • Towels for the beach
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Computer for guest use
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Viceroy Santa Monica offers 162 accommodations with iPod docking stations and a safe. Rooms open to balconies. Beds feature premium bedding. 55-inch flat-screen televisions come with premium digital channels. Bathrooms include baths or showers, bathrobes, designer toiletries and complimentary toiletries.

This Santa Monica hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Electric car charging station on site
  • Uncovered valet parking on site (USD 58 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 1:00 PM for a fee: USD 20 to 100 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sugar Palm Santa Monica

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Gym
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cot
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • 6,582 square feet of conference space
  • Computer station

Outdoors

  • Beach towels
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in stairways (86 centimetre high)
  • Lift (106 centimetre wide door)
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • IPod dock

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 46.08 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Fitness/yoga classes
  • In-room bottled water

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately USD 20 to 100 per person
  • Fee for in-room wireless Internet: USD 0 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 0 per day (rates may vary)
  • Valet parking fee: USD 58 per night (in/out privileges)
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Santa Monica Viceroy
Viceroy Hotel Santa Monica
Viceroy Santa Monica
Viceroy Santa Monica Hotel Santa Monica
Viceroy Santa Monica Hotel
Viceroy Hotel
Viceroy Santa Monica Hotel
Viceroy Santa Monica Santa Monica
Viceroy Santa Monica Hotel Santa Monica

Frequently asked questions

What is the cancellation policy at Viceroy Santa Monica?

Viceroy Santa Monica offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Viceroy Santa Monica?

As of 2 Feb 2025, prices found for a 1-night stay for 2 adults at Viceroy Santa Monica on 3 Mar 2025 start from NZ$801.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Viceroy Santa Monica?

Yep, Viceroy Santa Monica has uncovered valet parking with in/out privileges for USD 58 per night.

Are there any beaches close to Viceroy Santa Monica?

Yep, Viceroy Santa Monica is a short 3-minute walk from Santa Monica Beach. Fun beach activities include windsurfing and body boarding.

Does Viceroy Santa Monica have a pool?

Viceroy Santa Monica has 2 outdoor swimming pools and a kids' pool.

What makes Viceroy Santa Monica a romantic place to stay?

Poolside dining and a lounge bar, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Viceroy Santa Monica.

Is Viceroy Santa Monica family-friendly?

You bet! With amenities such as a children's pool and a deli, as well as free infant beds in the guestrooms, it's no surprise that Viceroy Santa Monica is a hit with families.

Does Viceroy Santa Monica serve breakfast?

Yeah, local cuisine breakfast is on offer daily between 6:30 AM and 1:00 PM.

Is there a free airport shuttle available at Viceroy Santa Monica?

No, Viceroy Santa Monica does not offer an airport shuttle service.

Is there a bar or restaurant at Viceroy Santa Monica?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Viceroy Santa Monica?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Viceroy Santa Monica?

Dogs are welcome at Viceroy Santa Monica, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 23 kg per pet.

Viceroy Santa Monica Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 582 out of 1004 reviews" "
Rating 8 - Good. 192 out of 1004 reviews" "
Rating 6 - Okay. 109 out of 1004 reviews" "
Rating 4 - Poor. 67 out of 1004 reviews" "
Rating 2 - Terrible. 54 out of 1004 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Alan

Travelled with family, Travelled with partner
Liked: Amenities
Location
Stayed 2 nights in Oct 2024

8/10 Good

ben

Travelled with partner
Disliked: Property conditions & facilities
Needs a deep clean and upgrade. The gym was small and the coffee $52 dollars
Stayed 4 nights in Oct 2024

10/10 Excellent

Troy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Viceroy-Santa Monica never disappoints. It’s our go to hotel when we visit Southern CA. Great staff! Location is perfect. Close to the beach and only a few blocks to just about everything the area has to offer.
Stayed 3 nights in Oct 2024

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viceroy Santa Monica
Upscale property with friendly and prompt staff. Conveniently located property both within Santa Monica and LA itself. Highly recommend for business or pleasure.
Stayed 4 nights in Oct 2024

8/10 Good

Andres

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Nice hotel and great location within walking distance to anywhere in Santa Monica…
Stayed 4 nights in Oct 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Layne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was nice. Very Clean. The only thing to complain about was no free coffee or tea. Walkable to everything.
Stayed 4 nights in Oct 2024

10/10 Excellent

Isabel, Mississauga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff. Great walkable location and close to a lot of good restaurants.
Stayed 5 nights in Oct 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Friendly service. Bad execution
I will say the staff was friendly but execution was poor aside from vallet and bell. Arrived an hour early but room wasn’t ready until almost an hour after checkin. Was comp’d 75 at the restaurant bar but was completely ignored as the staff sat at the other end of the bar socializing with each other. I sat there in front of an empty beer and menu for almost 20 minutes before a cook from the kitchen noticed me and said something to the front of the house. Upon checkin I requested a room furthest from the elevators but was put in a room closest to. Internet access was down in the morning. Not a good experience on the last leg of my vacation.
Stayed 1 night in Oct 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Oct 2024

10/10 Excellent

Sharon, Janesville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredible! Very nice, safe and clean place to stay. Would definitely recommend this hotel to anyone going to the LA area. All tourist areas are readily accessible via Uber.
Stayed 5 nights in Oct 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Jeffrey, Bloomington

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The location to the beach is good. What I didn’t like was: -the $108 per day that isn’t disclosed until you get there for parking and the resort fee. Paying $58 per day to have a valet person park it around the side of the building is more than excessive. Even with that, the system for notifying them to pull your car around was not working so I ended up waiting 10 minutes for somebody to have time to go get it. - the quality of the bedding was way below expectations for this price point. The pillows are as flat as can be and the quality of the sheets is what you’d expect at a two star hotel. -the size of the room is very small even with the upgrade that was offered me.
Stayed 3 nights in Oct 2024

8/10 Good

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They made us too dependent on them for water, coffee, parking, everything was set up to cost us more. No coffee in room, but could get a cup downstairs for $7.00 each, parking overnight was ridiculously overpriced, and they never told us we could park elsewhere.
Stayed 5 nights in Oct 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Josefine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Samera

Liked: Cleanliness, staff & service, property conditions & facilities
My second stay at the Viceroy Santa Monica. Great property and great service! Only improvements would be to have a mini bar, Nespresso machine a kettle, and slippers in the room (atm you have to ask for slippers to be delivered to your room).
Stayed 1 night in Oct 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time. Every staff member we encountered was friendly and helpful. Close to the beach and walkable to shopping and dining options. The rooms and facilities were clean. They did advertise a heated pool and it was a little bit on the chilly side, but we did try and use it in October, which may have been our downfall
Stayed 2 nights in Oct 2024

6/10 Okay

Erin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Parking was very expensive given the public parking nearby. Also I found it particularly bizarre that there was not any coffee available aside from the $7 a cup in the lobby at 6:30am and the in room pot upon request that was very old. a small upgrade here would go a long way from a customer service standpoint.
Stayed 3 nights in Oct 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel said they couldn’t allow us to check in early unless we wanted to pay $50 but then at 2:30 I saw rh allow multiple guests early check in so when I asked she then said I could check in (check in is at 3 and I originally arrived at 2). There were gnats in our room and when I asked to switch rooms there were still gnats. They said it had been remodeled but our sink was cracked and there was a mini step in the bathroom which could really stub a toe. I was excited to come back to the viceroy after several years but I won’t be returning, unfortunately.
Stayed 1 night in Oct 2024

8/10 Good

Sourodeep

Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Sep 2024

10/10 Excellent

Justin

Stayed 1 night in Sep 2024