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Krystal Grand Los Cabos - All inclusive

4.0 star property
Family fun on the beach, with 3 outdoor pools, near Costa Azul Beach

Photo gallery for Krystal Grand Los Cabos - All inclusive

3 outdoor pools, pool umbrellas
In-room safe, desk, soundproofing, iron/ironing board
Food and drink
Altitude Junior Suite Ocean Front King
3 outdoor pools, pool umbrellas

Reviews

6.8 out of 10

Popular amenities

  • All-inclusive
  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
The current price is NZ$694
includes taxes & fees
24 Feb - 25 Feb

Explore the area

Map
Carretera Transpeninsular Km 29, San José del Cabo, BCS, 23400
  • Costa Azul Beach
    ‪4 min walk‬
  • Palmilla Beach
    ‪15 min walk‬
  • Plaza Mega Comercial Mexicana
    ‪19 min walk‬
  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪20 min drive‬

Room options

View all photos for Altitude Junior Suite Swimout Ocean Front King

In-room safe, desk, soundproofing, iron/ironing board

Altitude Junior Suite Swimout Ocean Front King

Highlights

Soundproofed
Air conditioning
LED TV
Sofa bed
Hairdryer
Rainfall showerhead
Private bathroom
Cable channels
  • 70 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Palmilla Garden View Double

View from room

Deluxe Palmilla Garden View Double

Highlights

Soundproofed
Air conditioning
LED TV
Hairdryer
Rainfall showerhead
Private bathroom
Cable channels
Daily housekeeping
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double at BelAir SunClub

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Double at BelAir SunClub

Highlights

Soundproofed
Air conditioning
LED TV
Hairdryer
Rainfall showerhead
Private bathroom
Minibar
Cable channels
  • 34 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Altitude Junior Suite Ocean Front King

View from room

Altitude Junior Suite Ocean Front King

Highlights

Soundproofed
Air conditioning
LED TV
Sofa bed
Hairdryer
Rainfall showerhead
Private bathroom
Cable channels
  • 46 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for One Bedroom Suite at BelAir SunClub

One Bedroom Suite at BelAir SunClub | View from room

One Bedroom Suite at BelAir SunClub

Highlights

Soundproofed
Air conditioning
LED TV
Separate bedroom
Hairdryer
Rainfall showerhead
Private bathroom
Minibar
  • 63 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Palmilla Garden View King

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Palmilla Garden View King

Highlights

Soundproofed
Air conditioning
LED TV
Hairdryer
Rainfall showerhead
Private bathroom
Minibar
Cable channels
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Altitude Junior Suite Ocean Front Double

View from room

Altitude Junior Suite Ocean Front Double

Highlights

Soundproofed
Air conditioning
LED TV
Sofa bed
Hairdryer
Rainfall showerhead
Private bathroom
Minibar
  • 45 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Junior Suite Swimout Garden View King

Junior Suite Swimout Garden View King

Junior Suite Swimout Garden View King

Highlights

Soundproofed
Air conditioning
LED TV
Sofa bed
Hairdryer
Rainfall showerhead
Private bathroom
Cable channels
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King at BelAir SunClub

In-room safe, desk, soundproofing, iron/ironing board

Deluxe King at BelAir SunClub

Highlights

Soundproofed
Air conditioning
LED TV
Hairdryer
Rainfall showerhead
Private bathroom
Minibar
Cable channels
  • 34 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Krystal Deal of the Day

In-room safe, desk, soundproofing, iron/ironing board

Krystal Deal of the Day

Highlights

Soundproofed
Air conditioning
Free minibar items
LED TV
Hairdryer
Rainfall showerhead
Private bathroom
Cable channels
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Altitude Presidential Suite Ocean View

Altitude Presidential Suite Ocean View | View from room

Altitude Presidential Suite Ocean View

Highlights

Soundproofed
Air conditioning
LED TV
Sofa bed
Hairdryer
Rainfall showerhead
Private bathroom
Cable channels
  • 117 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite Palmilla Ocean view King

Suite Palmilla Ocean view King | View from room

Suite Palmilla Ocean view King

Highlights

Soundproofed
Air conditioning
LED TV
Hairdryer
Rainfall showerhead
Private bathroom
Cable channels
Daily housekeeping
  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Altitude Junior Suite Swimout Ocean Front Double

In-room safe, desk, soundproofing, iron/ironing board

Altitude Junior Suite Swimout Ocean Front Double

Highlights

Soundproofed
Air conditioning
LED TV
Sofa bed
Hairdryer
Rainfall showerhead
Private bathroom
Cable channels
  • 70 sq m
  • Sea view
  • Sleeps 3
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Suite Palmilla Ocean view Double

Suite Palmilla Ocean view Double | View from room

Suite Palmilla Ocean view Double

Highlights

Soundproofed
Air conditioning
LED TV
Hairdryer
Rainfall showerhead
Private bathroom
Cable channels
Daily housekeeping
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean View Double

View from room

Junior Suite Ocean View Double

Highlights

Soundproofed
Air conditioning
LED TV
Sofa bed - single
Separate bedroom
Hairdryer
Rainfall showerhead
Private bathroom
  • 47 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Altitude Governor Suite Ocean View

Altitude Governor Suite Ocean View | View from room

Altitude Governor Suite Ocean View

Highlights

Soundproofed
Air conditioning
LED TV
Sofa bed
Hairdryer
Rainfall showerhead
Private bathroom
Minibar
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Junior Suite Ocean View King

View from room

Junior Suite Ocean View King

Highlights

Soundproofed
Air conditioning
LED TV
Sofa bed - single
Separate bedroom
Hairdryer
Rainfall showerhead
Private bathroom
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Similar properties

Room

GR Solaris Lighthouse Los Cabos

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
3.4 out of 5, (70)
The price is NZ$730
for 1 room
includes taxes & fees
2 Mar - 3 Mar
GR Solaris Lighthouse Los Cabos

About the area

San José del Cabo

An all-inclusive stay in San José del Cabo awaits you at Krystal Grand Los Cabos - All inclusive. Within steps you'll find Costa Azul Beach and Palmilla Beach within a 20-minute stroll. Highlights at this beachfront property include 3 outdoor swimming pools, a full-service spa and a free water park. .A day of pampering at Eternity Spa can include massages, body wraps and mani/pedis. The buffet restaurant, The "O", serves international cuisine and is open for breakfast, lunch and dinner. The property's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach and enjoy the on-site free kids' club, gym and kids' swimming pool. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also the convenience of free valet parking. .Attractions within a 10-minute drive of this 4-property class Costa Azul property include San Jose del Cabo Art District and El Dorado Golf Club.

What's nearby

  • Costa Azul Beach - 4 min walk
  • Palmilla Beach - 15 min walk
  • Club Campestre Golf Course - 4 min drive
  • San Jose del Cabo Art District - 5 min drive
  • Puerto Los Cabos - 6 min drive

Getting around

  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.) - 20 min drive

Restaurants

  • ‪Coco Cafe - ‬7 min walk
  • ‪Zipper's - ‬8 min walk
  • ‪Mama Mia - ‬10 min walk
  • ‪Sardina Cantina - ‬5 min walk
  • ‪Distric Eat + Drink - ‬13 min walk

About this property

Krystal Grand Los Cabos - All inclusive

Family fun on the beach, with 3 outdoor pools, near Costa Azul Beach
Krystal Grand Los Cabos - All inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Krystal Grand Los Cabos - All inclusive, you'll find a full-service spa, a complimentary water park, and 3 outdoor swimming pools. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

There are 8 meeting rooms available. A children's pool, a fitness centre, and spa services are also featured at the family-friendly Krystal Grand Los Cabos - All inclusive. Limited free parking is available on a first-come, first-served basis.

This 4-star San José del Cabo property is smoke free.

  • 429 guestrooms or units
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Krystal Grand Los Cabos - All inclusive offers 429 accommodations with a safe and a hairdryer. 58-inch LED televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead.

This San José del Cabo property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa, Eternity Spa. Services include facials, body wraps, body scrubs and body treatments. The spa is open selected days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free covered valet parking on site
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Ayami
  • Hacienda Mortero
  • Risotto
  • The "O"
  • The Grill

Things to do

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 8 meeting rooms

Outdoors

  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 58-inch LED TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Krystal Grand Los Cabos - All inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.86 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Krystal Grand Los Cabos
Krystal Grand Los Cabos All inclusive
Krystal Grand Los Cabos - All inclusive San José del Cabo
Krystal Grand Los Cabos - All inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Krystal Grand Los Cabos - All inclusive?

Krystal Grand Los Cabos - All inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Krystal Grand Los Cabos - All inclusive?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at Krystal Grand Los Cabos - All inclusive on 24 Feb 2025 start from NZ$686.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Krystal Grand Los Cabos - All inclusive?

Yep, Krystal Grand Los Cabos - All inclusive has a free self car park and free valet parking. Onsite parking is limited.

Are there any beaches close to Krystal Grand Los Cabos - All inclusive?

Yep, Krystal Grand Los Cabos - All inclusive is a short 4-minute walk from Costa Azul Beach. Fun beach activities include swimming.

Is there a spa on site at Krystal Grand Los Cabos - All inclusive?

Yep, Eternity Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Krystal Grand Los Cabos - All inclusive have a pool?

Yep, and guests love it! Krystal Grand Los Cabos - All inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Krystal Grand Los Cabos - All inclusive have a waterslide?

Yep, this property has a waterslide!

What makes Krystal Grand Los Cabos - All inclusive a romantic place to stay?

Ocean-view dining and romance packages, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Krystal Grand Los Cabos - All inclusive.

Is Krystal Grand Los Cabos - All inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and babysitting services, it's no surprise that Krystal Grand Los Cabos - All inclusive is a hit with families.

Is there a free airport shuttle available at Krystal Grand Los Cabos - All inclusive?

No, Krystal Grand Los Cabos - All inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Krystal Grand Los Cabos - All inclusive?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Krystal Grand Los Cabos - All inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Krystal Grand Los Cabos - All inclusive?

No, pets and service animals are not allowed.

Krystal Grand Los Cabos - All inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 574 out of 1905 reviews
Rating 8 - Good. 399 out of 1905 reviews
Rating 6 - Okay. 357 out of 1905 reviews
Rating 4 - Poor. 258 out of 1905 reviews
Rating 2 - Terrible. 317 out of 1905 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Viktoria

Disliked: Cleanliness, staff & service, property conditions & facilities
I have to say I was very disappointed with the property, the pool was miss lots of tiles and the lounge chairs were very old and dirty. The pool towel are very very old and fraying on the edges. The property from above in photos and at night looks beautiful but far from it in reality. I think the best part of the trip was how nice Gabriel at the front desk for Expedia was he really tried to make us feel comfortable. I would definitely rate this property as a two star.
Stayed 3 nights in Nov 2024

4/10 Poor

Kerry

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Oct 2024

8/10 Good

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Specialty restaurants could have been better. Waiters were not very helpful with the menus and not that attentive.
Stayed 7 nights in Nov 2024

6/10 Okay

Marilyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The food was not good. We were told we were VIP guests with the grey wristband, but nothing felt different. There was not special treatment or perks by being VIP guests.
Stayed 1 night in Nov 2024

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service
We came here after a week downtown. purposefully booked somewhere that would be peaceful, and all inclusive, to wrap up our vacation feeling rested. This place has a great, adults only swim up bar, although you would only get a seat if you go down and put a towel on a chair at 7am. we didn't intend to sit out by the pool, so didn't care, but seating is very limited at all pools. We couldn't get a seat even once in our four days there. we came without kids, but did also notice that there isn't any activities for kids after lunch time. they have a small kids water park, and arranged one game in the big pool daily, but after that there is nothing for the kids to do. no games room, or planned activities, no games or shows. I would not take my kids here. They would definitely be bored! but for the reason we went, we enjoyed it. quiet, restful, amazing ocean view from what seemed like every room. they had lots of different evening dining options. fast service. shorter ride to the airport. because we booked through Expedia, we got our own Expedia concierge, and he was awesome! expedited our check in, made all of our reservations, knowledgeable about the resort. a great perk for booking through expedia.
Stayed 4 nights in Nov 2024

6/10 Okay

paula

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
All Inclusive does not mean all inclusive at this resort. Food rating 1 to 10 is a zero. Had better mexican dishes in town than in the resorts mexican restaurant. Getting anything brought to your room doesnt happen. Like extra hangers. Be prepared once you receive your room key to be directed to a membership speal after travelling all day. Would never go there again and would not recommend ever!
Stayed 7 nights in Oct 2024

10/10 Excellent

Abdikadir, Omaha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Amy

Liked: Amenities
Gabriel Avila was extremely helpful and professional. He made us feel welcomed from day 1 and went above and beyond with helping us in anything. We had a very very pleasant stay and will recommend this resort to everyone. Gabriel Avila deserves to be recognized ! Thank you.
Stayed 5 nights in Nov 2024

2/10 Terrible

Denise

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
We had a terrible experience checking in and we didn’t receive our room until about 2 hours after check in time. Our rooms were in poor condition and our toilets kept a having issues. Let’s not mention the restaurant staff they were extremely rude and did not consider us. Will never stay at this resort again.
Stayed 3 nights in Nov 2024

8/10 Good

Barry

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

8/10 Good

Kalyan, San Diego

Travelled with family and small children
Liked: Cleanliness, staff & service
The property is beautiful and for the most part the service was excellent especially our Expedia contact Gabriel. A few issues with the property. One, the two main pools are frigid and don’t have hot tubs. This leads the adults to do more lounging than playing with their kids. The only pool that’s warm is the adult pool and it has a hot tub. But again, if you have kids you’re not going to the adult pool. Second, the service at the sit down restaurants is incredibly poor and the restaurants are often understaffed. We ended up mostly eating at the buffet where the service was excellent and the poolside bar which had very good pizza and fish tacos. Third, the room was fine and the beds were not the most comfortable but they were adequate. Fourth, they have a free childcare called Kamp Krystal and that was the only way we could check out the adult pool. But if our kid was younger it may not have been an option. The only thing we really didn’t like was being grabbed by the timeshare guy almost immediately after getting there. We politely declined. If you stay here make sure you book through Expedia - the way we were treated was apparently better than even the people who had booked directly. We were in the main building and had a beautiful view of the resort. Also something we discovered at almost the very end of our trip - order room service. The quality of the food is higher and while it costs extra (about $9 USD) it’s worth it. Bring cash in small denominations to tip!
Stayed 4 nights in Nov 2024

10/10 Excellent

Jyotika

Travelled with group
Liked: Cleanliness, staff & service, amenities
Loved the location of the property but they can work on upgrading their furniture.
Stayed 4 nights in Nov 2024

10/10 Excellent

pochun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, great staff. Had a Mexican party and bbq at a night. Awesome.
Stayed 2 nights in Nov 2024

10/10 Excellent

Linda

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent
WoW, le service est excellent ainsi que la nourriture. Le site est petit et très propre. Je le recommande fortement.
Stayed 2 nights in Nov 2024

10/10 Excellent

keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our experience, the adult pool option was nice for a kid free trip
Stayed 4 nights in Nov 2024

2/10 Terrible

PIUS

Liked: Property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

JEYMI, La Gra

Stayed 4 nights in Oct 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I really enjoyed this resort for her bday! Beautiful staff and accommodated every request to the best of their ability. We will be back!
Stayed 3 nights in Nov 2024

8/10 Good

Randy

Liked: Cleanliness, property conditions & facilities
We checked in we went out every night went on a couple activities and relaxed with my wife on the beach and had a great time
Stayed 1 night in Nov 2024

8/10 Good

Shawn

Stayed 13 nights in Oct 2024

6/10 Okay

Vincent, San Bruno

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Jamal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay and it wouldn’t have been possible without the help of Gabriel who was the Expedia concierge. He was there whenever we needed assistance and made sure to check on us every day to ensure we were comfortable during our stay. Also, Valentina, Gloria, and Urias were very fun pool staff who made sure we had a great time!
Stayed 3 nights in Oct 2024

6/10 Okay

Slobodan

Travelled with partner
Liked: Staff & service, amenities
Stay was excellent,all staff was so helpful and polite,especially lady at coffee shop.. Everyone was great but Gabriel, Our Expedia concierge was truly superb and real gem of our trip. His knowledge on every aspect on hotel,whole area, restaurant , beach, recommendations was remarkable.He was ready to help day or night communicate via what’s up even on his day offs.Thank you Gabriel for making our trip unforgettable!
Stayed 5 nights in Oct 2024

2/10 Terrible

joanne, vancouver

Travelled with group
Disliked: Staff & service, amenities
Untruthful employees.. dissatisfied and dissapointed. Promisses broken and only offer to pay more rather than fix our problems
Stayed 6 nights in Oct 2024

2/10 Terrible

arbi

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property had maintenance the day of our event and the water was shut off from morning till 5pm and I ended up going to the event late. Stay away
Stayed 4 nights in Oct 2024