One&Only Palmilla, Los Cabos

5.0 star property
Luxury resort on the beach, with 2 outdoor swimming pools
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for One&Only Palmilla, Los Cabos

Cocktail bar, ocean views
Garden
View from room
View from room
Cocktail bar, ocean views

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Spa
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • On private beach
    On private beach
  • Breakfast included
    Breakfast included
  • Pool
    Pool
The price is NZ$1,865
includes taxes & fees
1 Dec - 2 Dec

Explore the area

Map
Km 7.5 Carretera Transpeninsular, San José del Cabo, BCS, 23400
  • Palmilla Beach
    2 min walk
  • Palmilla Golf Club
    4 min drive
  • El Zalate Beach
    5 min drive
  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    24 min drive

Room options

Junior Suite, Oceanfront

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 72 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Junior Suite, Oceanfront (Plunge Pool)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • 71 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Grand Suite, 1 Bedroom, Oceanfront

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 136 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Grand Suite, 1 Bedroom, Oceanfront (Plunge Pool)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
  • 137 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Oceanfront (Palmilla)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 65 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Oceanfront (Palmilla)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 65 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, Ocean View

Highlights

Terrace
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 72 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, Oceanfront (One & Only Casita with Infinity Pool)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
  • 65 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Premier Suite, 1 Bedroom, Oceanfront

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 107 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Oceanfront

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 65 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Villa (Cortez)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
  • 975 sq m
  • Ocean view
  • Sleeps 12
  • 6 King Beds

Villa (One)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
  • 1390 sq m
  • Ocean view
  • Sleeps 10
  • 1 King Bed

Room, 2 Queen Beds, Oceanfront

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 65 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Oceanfront

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 108 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Junior Suite, Oceanfront (Casita, Infinity Pool)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • 65 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Oceanfront (Casita, Infinity Pool)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
  • 136 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

San José del Cabo

A luxury stay in San José del Cabo awaits you at One&Only Palmilla, Los Cabos, a recipient of the prestigious Conde Nast Gold List award in 2022. You'll be steps from Palmilla Beach and 2 km (1.3 mi) from Palmilla Golf Club. Highlights at this beachfront resort include 4 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include beachside massages, body wraps and body scrubs along with access to the hot springs/mineral springs and sauna. The restaurant, Agua, serves Mediterranean cuisine and is open for breakfast, lunch and dinner. Agua Bar is the resort's own cocktail bar, serving drinks along with breakfast and lunch. Spend the day at the private beach where you'll find cabanas, and enjoy the on-site golf course and free kids' club. 3003 square feet (279 square metres) of event facilities include 4 meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a gym and a Turkish bath/hammam. Free full breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free valet parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 5-property class San José del Cabo resort include Costa Azul Beach and San Jose del Cabo Art District.

What's nearby

  • Palmilla Beach - 2 min walk
  • Palmilla Golf Club - 4 min drive
  • Costa Azul Beach - 4 min drive
  • El Dorado Golf Club - 6 min drive
  • Club Campestre Golf Course - 9 min drive

Getting around

  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.) - 24 min drive

Restaurants

  • ‪The Shoppes at Palmilla - ‬18 min walk
  • ‪El Merkado - ‬5 min drive
  • ‪Zipper's - ‬4 min drive
  • ‪Cream - ‬18 min walk
  • ‪Agua - ‬4 min walk

About this property

One&Only Palmilla, Los Cabos

Luxury resort on the beach, with 2 outdoor swimming pools
Simply walk outside to feel the sun on your face at the white sand beach. Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. Summer fun is a breeze at One&Only Palmilla, Los Cabos, where you can play a round of golf at the golf course, cool off in one of the 2 outdoor swimming pools and enjoy a treatment at the full-service spa.

Free breakfast is available daily. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces. This luxury resort also offers a complimentary children's club, a children's pool and a health club. Self parking and valet parking are free.

This 5-star San José del Cabo resort is smoke free.

  • 174 guestrooms or units
  • 3 levels
  • 12 buildings
  • 4 dining venues
  • 3003 sq ft of conference space
  • 279 sq. m of conference space
  • Built in 2004
  • Full breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar
One&Only Palmilla, Los Cabos offers 174 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and free newspapers. Rooms open to furnished balconies or patios. This individually decorated and furnished accommodation includes day beds. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Microwaves, fridges and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 13 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
One&Only Palmilla, Los Cabos is listed in the 2022 Condé Nast Traveller Gold List of the world's best places to stay.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:00 AM
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Agua
  • Agua Bar
  • Breeze Alfresco Cafe
  • Market Fine Dining
  • Suviche Sushi Lounge

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Microwave on request
  • Playground
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre (3,003 square foot of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 13 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot/mineral springs
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Portable shower seat
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 12 buildings
  • 3 floors
  • Banquet hall
  • Built in 2004
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee grinder
  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Refrigerator on request

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 35.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 175 per vehicle (one-way, maximum occupancy 5)
  • Pet fee: USD 50 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

One&Only Palmilla Resort
One&Only Palmilla Resort San Jose Del Cabo
One&Only Palmilla San Jose Del Cabo
One Only Palmilla Resort
One&Only Palmilla Jose l Cabo
One Only Palmilla Los Cabos
"One Only Palmilla Los Cabos"
One&Only Palmilla, Los Cabos Resort
One&Only Palmilla, Los Cabos San José del Cabo
One&Only Palmilla, Los Cabos Resort San José del Cabo

Frequently asked questions

What is the cancellation policy at One&Only Palmilla, Los Cabos?

One&Only Palmilla, Los Cabos offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at One&Only Palmilla, Los Cabos?

As of 9 Nov 2024, prices found for a 1-night stay for 2 adults at One&Only Palmilla, Los Cabos on 1 Dec 2024 start from NZ$1,864.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at One&Only Palmilla, Los Cabos?

Yep, One&Only Palmilla, Los Cabos has a free self car park and free valet parking.

Are there any beaches close to One&Only Palmilla, Los Cabos?

Yep, One&Only Palmilla, Los Cabos is a short 2-minute walk from Palmilla Beach. Fun beach activities include yoga, snorkelling and scuba diving. You can also find boat tours.

Is there a spa on site at One&Only Palmilla, Los Cabos?

Yep, there is an onsite spa at One&Only Palmilla, Los Cabos. It has a hot tub, a steam room, a sauna and hot springs. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does One&Only Palmilla, Los Cabos have a pool?

One&Only Palmilla, Los Cabos has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at One&Only Palmilla, Los Cabos?

One&Only Palmilla, Los Cabos features a private beach, 2 outdoor pools and a full-service spa. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes One&Only Palmilla, Los Cabos a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at One&Only Palmilla, Los Cabos.

Is One&Only Palmilla, Los Cabos family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as children's slippers and childcare services in the guestrooms, it's no surprise that One&Only Palmilla, Los Cabos is a hit with families.

Does One&Only Palmilla, Los Cabos serve breakfast?

Yeah, complimentary full breakfast is available daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at One&Only Palmilla, Los Cabos?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at One&Only Palmilla, Los Cabos?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at One&Only Palmilla, Los Cabos?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at One&Only Palmilla, Los Cabos?

Cats and dogs are welcome at One&Only Palmilla, Los Cabos, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 18 kg per pet.

Is there a golf course on site at One&Only Palmilla, Los Cabos?

Yep, One&Only Palmilla, Los Cabos has a 27-hole golf course. A golf driving range, golf lessons, golf carts and golf clubs are also available.

One&Only Palmilla, Los Cabos Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 487 out of 534 reviews" "
Rating 8 - Good. 30 out of 534 reviews" "
Rating 6 - Okay. 13 out of 534 reviews" "
Rating 4 - Poor. 1 out of 534 reviews" "
Rating 2 - Terrible. 3 out of 534 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and service. Truly one of a kind experience here. I brought my 2 children and felt completely safe and pampered. Wonderful vacation all around.
Stayed 4 nights in Aug 2024

10/10 Excellent

Sinzel Mina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccably done love all the details they put into making your stay personal
Stayed 3 nights in Aug 2024

10/10 Excellent

whitney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stellar stay at One and Only! We travel extensively, and this was our first visit here and will not be our last. I highly recommend . Simply magnificent.
Stayed 1 night in Aug 2024

10/10 Excellent

William Merritt, Tulsa

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay, as always.
Stayed 3 nights in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Thomas, Novato

Stayed 5 nights in Apr 2024

10/10 Excellent

Roman

Stayed 8 nights in Jul 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Palmilla was an amazing oasis to sit back and relax. Great for couples and families. Definitely ask to take the tour from Paquito as soon as your arrive so you can know where all the pools, restaurants and amenities are. Pacito is the best and will take fabulous photos of you. Drinks and food at every restaurant were amazing and top notch. My favorite restaurant was Seared but all of them are high quality and will not disappoint. The experience at Hoshi was amazing as well! The views on the property were almost surreal. Beautiful palm trees everywhere and great landscaping. The staff was very professional whether it came to the restaurants, the spa, and the attendant assigned to your room. Everyone spoke English and there were no language barriers. Enjoyed it and would come back. Would not recommend for solo travelers.
Stayed 3 nights in Jul 2024

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Claudia and Jose at the poolside were always amazing and made us feel so at home. Alejandro who always got us a cab when we would leave the facility was such a genuinely nice guy. And our butler Zuhay always took the extra mile to help us with all our needs. Special mentions to Caret, Oscar and Luis! We will definitely be back.
Stayed 4 nights in Jun 2024

10/10 Excellent

Vinay

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal property with excellent service. Highly recommend.
Stayed 4 nights in Jun 2024

10/10 Excellent

Steve, Dallas

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and the staff is very friendly and accommodating to your needs.
Stayed 4 nights in Jun 2024

10/10 Excellent

PETER

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and service never disappoint! I’ve been coming here for years and will continue! First class all the way!
Stayed 4 nights in May 2024

8/10 Good

Walter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The One&Only Palmilla is on our shortlist of favorite & best resorts anywhere in the world. I must commend and thank our amazing hosts Diana and Yune. They were so delightful and helpful! They exemplified the ideals of O&O as did all other members of the staff we met while there. Service is not the problem... The service is impeccable and the property is immaculate so it pangs me to give a 4 star review. It should be a 5. I want to give a 5. But in good consciousness, I can't. The food did not live up to the expectation set for every other aspect for the brand. Our dinners were underwhelming yet F&B is so much a part of the overall experience when selecting an ultra-luxury property. Something has slipped and I can only hope it will get addressed before our next visit. When we first visited the hotel in 2017, we were blown away with Suviche. Not anymore. We get far better Sushi at a couple of our hometown Sushi restaurants north of Atlanta, GA. Agua was underwhelming, even a let-down. Our family of 4 adults ordered a variety of dishes - all okay, none were great. Okay is not good enough for O&O. So, after a couple of meals at O&O, we started exploring local options to have dinner off-resort. Maybe that's a good thing, but it shouldn't feel necessary. Worth noting - we had stayed at Viceroy with our adult daughters before moving to O&O. The food was better there. We still love it & we'll be back. Please, just fix the dining. Blow us away next time.
Stayed 4 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Claude

Stayed 4 nights in Jun 2024

10/10 Excellent

Lynette

Stayed 3 nights in Jun 2024

10/10 Excellent

Young C

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and unparalleled service. They anticipated all of our needs, checked in regularly to see if we needed anything and gave us late check out when our flight was delayed. This hotel is in a serene and beautiful setting. We will definitely come back here again!
Stayed 5 nights in Jun 2024

10/10 Excellent

KRISTINE

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Tim

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch. Everything is perfect and some of the best service and staff in the world.
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2024

10/10 Excellent

Raj

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

Jeff

Travelled with partner
Liked: Property conditions & facilities
Beautiful place. Great service…….. pricey!
Stayed 5 nights in May 2024