Secrets Puerto Los Cabos - Adults Only - All Inclusive

4.5 star property
Elegant adults-only property on the beach
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Secrets Puerto Los Cabos - Adults Only - All Inclusive

Sports facility
Front of property
Premium bedding, pillow-top beds, minibar, in-room safe
7 restaurants, lunch, dinner served; pan-Asian cuisine
Separate bathtub and shower, jetted bath, rainfall showerhead

Reviews

8.8 out of 10

Excellent

Popular amenities

  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • Hot tub
    Hot tub
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
The price is NZ$1,703
includes taxes & fees
4 Dec - 5 Dec

Explore the area

Map
Puerto Los Cabos, San José del Cabo, BCS, 23400
  • Puerto Los Cabos Golf Course
    1 min walk
  • Puerto Los Cabos
    19 min walk
  • La Playita
    9 min drive
  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    28 min drive

Room options

Junior Suite Ocean View Double

Highlights

Furnished balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Flat-screen TV
Pillow menu
Ceiling fan
Pillow-top bed
  • 52 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Junior Suite King

Highlights

Furnished balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Flat-screen TV
Pillow menu
Pillow-top bed
Ceiling fan
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

Presidential Suite Swim Out Ocean Front

Highlights

Furnished balcony or patio
Separate sitting area
Private plunge pool
Private indoor hot tub
Air conditioning
Flat-screen TV
Pillow menu
Ceiling fan
  • 162 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite Ocean View King

Highlights

Furnished balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Flat-screen TV
Pillow menu
Ceiling fan
Pillow-top bed
  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Master Suite Swim Out Ocean Front

Highlights

Furnished balcony or patio
Separate sitting area
Private plunge pool
Private indoor hot tub
Air conditioning
Flat-screen TV
Pillow menu
Ceiling fan
  • 108 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite Swim Out Garden View King

Highlights

Furnished balcony or patio
Separate sitting area
Private plunge pool
Private indoor hot tub
Air conditioning
Flat-screen TV
Pillow menu
Ceiling fan
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Presidential Suite Ocean Front

Highlights

Furnished balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Flat-screen TV
Pillow menu
Ceiling fan
Pillow-top bed
  • 162 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite Swim Out Ocean View King

Highlights

Furnished balcony or patio
Separate sitting area
Private plunge pool
Private indoor hot tub
Air conditioning
Flat-screen TV
Pillow menu
Ceiling fan
  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Master Suite Swim Out Ocean View

Highlights

Furnished balcony or patio
Separate sitting area
Private plunge pool
Private indoor hot tub
Air conditioning
Flat-screen TV
Pillow menu
Ceiling fan
  • 108 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Ocean View King

Highlights

Furnished balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Flat-screen TV
Pillow menu
Separate bedroom
Blackout curtains
  • 54 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Master Suite Ocean Front

Highlights

Furnished balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Flat-screen TV
Pillow menu
Ceiling fan
Pillow-top bed
  • 108 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Ocean View Double

Highlights

Furnished balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Club Lounge
Flat-screen TV
Pillow menu
Separate bedroom
  • 54 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Deal of the Day

Highlights

Furnished balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Flat-screen TV
Pillow menu
Pillow-top bed
Ceiling fan
  • 52 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Master Suite Ocean View

Highlights

Furnished balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Flat-screen TV
Pillow menu
Ceiling fan
Pillow-top bed
  • 108 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite Swim Out Ocean View Double

Highlights

Furnished balcony or patio
Separate sitting area
Private plunge pool
Private indoor hot tub
Air conditioning
Flat-screen TV
Pillow menu
Pillow-top bed
  • 52 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Junior Suite Garden View Double

Highlights

Furnished balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Flat-screen TV
Pillow menu
Ceiling fan
Pillow-top bed
  • 52 sq m
  • Sleeps 3
  • 2 Double Beds

Junior Suite Swim Out Garden View Double

Highlights

Furnished balcony or patio
Separate sitting area
Private plunge pool
Private indoor hot tub
Air conditioning
Flat-screen TV
Pillow menu
Ceiling fan
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

Preferred Club Junior Suite Swim Out Ocean Front Double

Highlights

Furnished balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Club Lounge
Flat-screen TV
Pillow menu
Separate bedroom
  • 54 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

Preferred Club Junior Suite Ocean Front Double

Highlights

Furnished balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Club Lounge
Flat-screen TV
Pillow menu
Separate bedroom
  • 54 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Preferred Club Junior Suite Swim Out Double

Highlights

Furnished balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Club Lounge
Flat-screen TV
Pillow menu
Separate bedroom
  • 54 sq m
  • Sleeps 3
  • 2 Double Beds

Preferred Club Junior Suite Ocean Front King

Highlights

Furnished balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Flat-screen TV
Pillow menu
Separate bedroom
Blackout curtains
  • 52 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Swim Out King

Highlights

Furnished balcony or patio
Separate sitting area
Private plunge pool
Private indoor hot tub
Air conditioning
Club Lounge
Flat-screen TV
Pillow menu
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Swim Out Ocean Front King

Highlights

Furnished balcony or patio
Separate sitting area
Private plunge pool
Private indoor hot tub
Air conditioning
Club Lounge
Flat-screen TV
Pillow menu
  • 52 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite Garden View King

Highlights

Furnished balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Flat-screen TV
Pillow menu
Ceiling fan
Pillow-top bed
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

San José del Cabo

A luxury stay in San José del Cabo awaits you at Secrets Puerto Los Cabos - Adults Only - All Inclusive. Within steps you'll find Puerto Los Cabos Golf Course and East Cape Beach within a 10-minute stroll. Highlights at this all-inclusive property include 7 restaurants, 5 bars/lounges and a full-service spa. .A relaxing visit to Secrets Spa by Pevonia ® can include deep-tissue massages, hot stone massages and reflexology along with access to the sauna and hot tub. The restaurant, Himitsu, serves pan-Asian cuisine and is open for dinner. At the property's own beach bar or poolside bar, you can enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site nightclub and gym. 10609 square feet (986 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a hot tub and a sauna. There's also the convenience of free valet parking. .Attractions within a 10-minute drive of this 4.5-property class San José del Cabo property include Puerto Los Cabos and San Jose del Cabo Art District.

What's nearby

  • Puerto Los Cabos Golf Course - 1 min walk
  • Puerto Los Cabos - 19 min walk
  • San Jose del Cabo Art District - 8 min drive
  • La Playita - 9 min drive
  • Playa Hotelera - 14 min drive

Getting around

  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.) - 28 min drive

Restaurants

  • ‪Market Cafe - ‬4 min walk
  • ‪Coco Café - ‬4 min walk
  • ‪Flora Farms - ‬6 min drive
  • ‪Oceana - ‬4 min walk
  • ‪Acre - ‬7 min drive

About this property

Secrets Puerto Los Cabos - Adults Only - All Inclusive

Elegant adults-only property on the beach
Secrets Puerto Los Cabos - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Secrets Puerto Los Cabos - Adults Only - All Inclusive such as a seasonal outdoor pool and complimentary bicycles.

There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a hot tub, a steam room and a fitness centre. Valet parking is free.

Smoking is allowed in designated areas at this 4.5-star San José del Cabo property.

  • 500 guestrooms or units
  • 5 levels
  • 8 buildings
  • 7 dining venues
  • 5 bars or lounges
  • Conference rooms
  • 10609 sq ft of conference space
  • 986 sq. m of conference space
  • Built in 2013
  • Nightclub
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Secrets Puerto Los Cabos - Adults Only - All Inclusive offers 500 accommodations with indoor private hot tubs and tablet computers. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include iPod docking stations and complimentary bottles of water. Housekeeping is provided on a daily basis.

Secrets Spa by Pevonia ® has 21 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site

Food and drink

  • 5 bars/lounges
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Patio
  • Himitsu
  • Oceana
  • Portofino
  • Seaside Grill

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (10,609 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In the mountains
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 21 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar in shower
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 5 floors
  • 8 buildings
  • Ballroom
  • Banquet hall
  • Built in 2013
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • IPod dock
  • Tablet computer

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Secrets Puerto Los Cabos - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Secrets Puerto Los Cabos Golf Resort All Inclusive
Secrets Puerto Los Golf
Secrets Puerto Los Golf Resort All Inclusive
Secrets Puerto Los Cabos Golf & Spa Resort San Jose Del Cabo
Secrets Puerto Los Cabos Golf
Secrets Puerto Los Cabos All Inclusive Adults San Jose del Cabo
Secrets Puerto Los Cabos All Inclusive Adults
Secrets Puerto Los Cabos Incl

Frequently asked questions

What is the cancellation policy at Secrets Puerto Los Cabos - Adults Only - All Inclusive?

Secrets Puerto Los Cabos - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Secrets Puerto Los Cabos - Adults Only - All Inclusive?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Secrets Puerto Los Cabos - Adults Only - All Inclusive on 4 Dec 2024 start from NZ$1,702.78, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Secrets Puerto Los Cabos - Adults Only - All Inclusive?

Yep, Secrets Puerto Los Cabos - Adults Only - All Inclusive has free valet parking.

Are there any beaches close to Secrets Puerto Los Cabos - Adults Only - All Inclusive?

Yep, Secrets Puerto Los Cabos - Adults Only - All Inclusive is a short 6-minute walk from East Cape Beach. Fun beach activities include yoga, volleyball and snorkelling. You can also find boat tours.

Is there a spa on site at Secrets Puerto Los Cabos - Adults Only - All Inclusive?

Yep, Secrets Spa by Pevonia ® is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Secrets Puerto Los Cabos - Adults Only - All Inclusive have a pool?

Yep, and guests love it! Secrets Puerto Los Cabos - Adults Only - All Inclusive has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Secrets Puerto Los Cabos - Adults Only - All Inclusive?

Secrets Puerto Los Cabos - Adults Only - All Inclusive features a full-service spa, a nightclub and 7 restaurants. All guestrooms come with Hot tubs, Private jetted baths and pillowtop beds.

What makes Secrets Puerto Los Cabos - Adults Only - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as Hot tubs and Jetted bath in the guestrooms, help set the scene for a romantic weekend at Secrets Puerto Los Cabos - Adults Only - All Inclusive.

Is Secrets Puerto Los Cabos - Adults Only - All Inclusive family-friendly?

No, Secrets Puerto Los Cabos - Adults Only - All Inclusive is an adults-only property.

Are there hot tubs in the rooms at Secrets Puerto Los Cabos - Adults Only - All Inclusive?

Yep, all rooms come with private hot tubs.

Is there a free airport shuttle available at Secrets Puerto Los Cabos - Adults Only - All Inclusive?

No, Secrets Puerto Los Cabos - Adults Only - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Secrets Puerto Los Cabos - Adults Only - All Inclusive?

Yep, they've got a beach bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Secrets Puerto Los Cabos - Adults Only - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Secrets Puerto Los Cabos - Adults Only - All Inclusive?

No, pets and service animals are not allowed.

Is there a golf course on site at Secrets Puerto Los Cabos - Adults Only - All Inclusive?

There is a golf course next to Secrets Puerto Los Cabos - Adults Only - All Inclusive.

Secrets Puerto Los Cabos - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 638 out of 1007 reviews" "
Rating 8 - Good. 195 out of 1007 reviews" "
Rating 6 - Okay. 93 out of 1007 reviews" "
Rating 4 - Poor. 41 out of 1007 reviews" "
Rating 2 - Terrible. 40 out of 1007 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tatiana

Stayed 6 nights in Jul 2024

8/10 Good

Jimmy Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Tristan Dianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came for our honeymoon and the staff were excellent in finding ways to make our stay special. They worked very hard in keeping everything clean and well maintained. We had a swim out and our only complaint was that they trimmed all of the hedges after our pool had been cleaned so all of the clippings were left in the pool for a day or two. They also do a lot of yard work early in the morning which was a little loud. They cleaned the main pool consistently which was great. Overall our stay was excellent and we thoroughly enjoyed it!
Stayed 9 nights in Jul 2024

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place
Stayed 4 nights in Jul 2024

10/10 Excellent

GABRIEL

Meterse a la playa no esta fácil
Stayed 3 nights in Jul 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members are very friendly, they make you feel special.
Stayed 4 nights in Jul 2024

10/10 Excellent

Esmeralda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Oscar

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the people that work at this resort is very courteous and so ready to help, all I need to add is a Thank you very much.
Stayed 4 nights in Jul 2024

8/10 Good

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

6/10 Okay

Lisa

Travelled with partner
Overall, the property is quite old and in need of a renovation. I found the service at the restaurants to be quite slow. We even left the asian restaurant without food because we were tired of waiting. The shower in the room never felt clean. The choice of restaurants for non-preferred was lacking and room service was awful. We were also affected by the crowdstrike incident and the hotel did nothing to accomdate us. We had been going back and forth with our agent and they said the hotel denied any sort of help. Great customer service. We travel to all inclusives 2-3 times per year. We have frequented Cancun and Punta Cana many times, but this was our first time in Cabo. This was also our second time at a Secrets Resort (prev Playa Mujeres). I will definitely be back to Cabo but never to this resort again.
Stayed 6 nights in Jul 2024

8/10 Good

Blake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the junior swim up ocean view suite. This is one of the nicest rooms we've stayed in at a resort and we've stayed at a few that were priced more expensive. You can do room service or have more alcohol brought to the secret box at any time and you don't have to see anyone. The pool is nice but there's only one swim up bar. The food is decent but could be quite a bit better. There's not reservations at the restaurant which definitely has pros and cons. If you're into snorkeling or scuba then I'd stick to the Caribbean or the other side of Mexico, this is not the resorts fault, but there is no beach access at this hotel. Overall I would stay here again and we had a good time.
Stayed 5 nights in Jul 2024

6/10 Okay

James

Travelled with family
Liked: Amenities, property conditions & facilities
Good all around for an all inclusive property - but food and service is inconsistent. Room service can take up to 2 hours, restaurant quality is hit or miss.
Stayed 3 nights in Jul 2024

10/10 Excellent

Silvia, Pittsburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed everything about the hotel. The staff was friendly and attentive, great customer service. Loved the food, especially the Mexican restaurant The only thing that is a downer is that the beach is not safe for swimming but, the pools are very nice. Also, more variety of activities would be nice. I would defiantly recement it.
Stayed 3 nights in Jul 2024

10/10 Excellent

Melissa Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am absolutely in love with Secrets Los Cabo’s. The property is beautiful and well kept. It’s clean smells great and everyone working here provides wonderful customer service. The staff literally goes above and beyond for the guest. I give Secrets a 10!
Stayed 3 nights in Jul 2024

10/10 Excellent

jonathon

Liked: Cleanliness, staff & service
Food at the oceanic grill spot was very bad
Stayed 3 nights in Jul 2024

10/10 Excellent

Cynthia Janese, Humboldt

Stayed 4 nights in Jul 2024

10/10 Excellent

Elliott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 5 nights in Jul 2024

10/10 Excellent

Timothy R

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Mark Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, facilities were awesome and the service staff including house keeping, bell hops, restaurant and bar staff were excellent. Our check in experience was terrible. Agreed to a room upgrade and it was immediately “no longer available” so decided to keep the original booking. After leaving the office the resort left a voicemail offering an another room at a very good rate so we returned to the office one last time. When we arrived the rate actually offered was not what was promised in the voicemail. The staff member offering this rate was not in the office but someone else began to help since they were not available they offered a higher rate. We said no we were offered X in a voicemail so we waited for the person who originally helped and left the voicemail to come back. When she arrived she said that rate offer was a mistake and said the actual rate was even more than her co-worker was offering. At this point we were very annoyed. Other than that the place was exceptional. The Barracuda bar was the best Fernando was awesome. Abelardo “Chucky” at the poolside was also very good. After leaving the check in review the resort offered a very nice suite upgrade complimentary, but we decided not to accept as our trip was nearly over and didnt want to waste time repacking our room and moving to another room.
Stayed 4 nights in Jul 2024

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect get away. Great pool and friendly staff. The food and drinks were good too.
Stayed 4 nights in Jul 2024

10/10 Excellent

anika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Claire

Stayed 3 nights in Jul 2024

10/10 Excellent

Major, HAMMOND

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Had The Preferred Club Ocean View King! The Ambiance At Night Is Very Romantic As You Take A Walk Down The Path. The groundsman are taking good care of the flowers and grounds. The Resturants Are Very Good Such Coco Coffee Shop, The Market Place,And They Have An Italian Restaurant On The Property. The Room Service Is Good But They Need To Work On The Wait Time. They Should Have An Ice Machine On Each Floor. So you Won't Have To Wait On Room Service For It. Which Can Take An Hour or More. The Preferred Club Office Didn't Explain The Resturants Or What Kind Of Resturants They Had To Offer. We Pay Extra For The Preferred Club So That Should Be Included Instead Of Us Finding Out On Our Own. Other Than That I Will Definitely Come Back.
Stayed 3 nights in Jul 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 3 nights in Jul 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 4 nights in Jul 2024