Secrets Puerto Los Cabos - Adults Only - All Inclusive

4.5 star property
Elegant adults-only property on the beach
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Secrets Puerto Los Cabos - Adults Only - All Inclusive

Sports facility
Fitness facility
On the beach, sun-loungers, beach umbrellas, beach towels
Seasonal outdoor pool, pool umbrellas, pool loungers
Front of property

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Spa
  • Restaurant
  • Hot tub
  • All-inclusive
    All-inclusive
  • Bar
    Bar
The price is NZ$1,653
includes taxes & fees
15 Dec - 16 Dec

Explore the area

Map
Puerto Los Cabos, San José del Cabo, BCS, 23400
  • Puerto Los Cabos Golf Course
    1 min walk
  • Puerto Los Cabos
    19 min walk
  • La Playita
    9 min drive
  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    28 min drive

Room options

Junior Suite Ocean View Double

Highlights

Furnished balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 52 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Junior Suite King

Highlights

Furnished balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

Presidential Suite Swim Out Ocean Front

Highlights

Furnished balcony or patio
Separate sitting area
Private plunge pool
Private indoor hot tub
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 162 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite Ocean View King

Highlights

Furnished balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Master Suite Swim Out Ocean Front

Highlights

Furnished balcony or patio
Separate sitting area
Private plunge pool
Private indoor hot tub
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 108 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite Swim Out Garden View King

Highlights

Furnished balcony or patio
Separate sitting area
Private plunge pool
Private indoor hot tub
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Presidential Suite Ocean Front

Highlights

Furnished balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 162 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite Swim Out Ocean View King

Highlights

Furnished balcony or patio
Separate sitting area
Private plunge pool
Private indoor hot tub
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Master Suite Swim Out Ocean View

Highlights

Furnished balcony or patio
Separate sitting area
Private plunge pool
Private indoor hot tub
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 108 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Ocean View King

Highlights

Furnished balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Ceiling fan
  • 54 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Master Suite Ocean Front

Highlights

Furnished balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 108 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Ocean View Double

Highlights

Furnished balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Club Lounge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 54 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Deal of the Day

Highlights

Furnished balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
  • 52 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Master Suite Ocean View

Highlights

Furnished balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 108 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite Swim Out Ocean View Double

Highlights

Furnished balcony or patio
Separate sitting area
Private plunge pool
Private indoor hot tub
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 52 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Junior Suite Garden View Double

Highlights

Furnished balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 52 sq m
  • Sleeps 3
  • 2 Double Beds

Junior Suite Swim Out Garden View Double

Highlights

Furnished balcony or patio
Separate sitting area
Private plunge pool
Private indoor hot tub
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

Preferred Club Junior Suite Swim Out Ocean Front Double

Highlights

Furnished balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Club Lounge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 54 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

Preferred Club Junior Suite Ocean Front Double

Highlights

Furnished balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Club Lounge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 54 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Preferred Club Junior Suite Swim Out Double

Highlights

Furnished balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Club Lounge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 54 sq m
  • Sleeps 3
  • 2 Double Beds

Preferred Club Junior Suite Ocean Front King

Highlights

Furnished balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Ceiling fan
  • 52 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Swim Out King

Highlights

Furnished balcony or patio
Separate sitting area
Private plunge pool
Private indoor hot tub
Air conditioning
Club Lounge
Flat-screen TV
Hypo-allergenic bedding
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Swim Out Ocean Front King

Highlights

Furnished balcony or patio
Separate sitting area
Private plunge pool
Private indoor hot tub
Air conditioning
Club Lounge
Flat-screen TV
Hypo-allergenic bedding
  • 52 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite Garden View King

Highlights

Furnished balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

San José del Cabo

A luxury stay in San José del Cabo awaits you at Secrets Puerto Los Cabos - Adults Only - All Inclusive. Within steps you'll find Puerto Los Cabos Golf Course and East Cape Beach within a 10-minute stroll. Highlights at this all-inclusive property include 7 restaurants, 5 bars/lounges and a full-service spa. .A relaxing visit to Secrets Spa by Pevonia ® can include deep-tissue massages, hot stone massages and reflexology along with access to the sauna and hot tub. The restaurant, Himitsu, serves Pan-Asian cuisine and is open for dinner. At the property's own beach bar or poolside bar, you can enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site nightclub and gym. 10609 square feet (986 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a hot tub and a sauna. There's also the convenience of free valet parking. .Attractions within a 10-minute drive of this 4.5-property class San José del Cabo property include Puerto Los Cabos and San Jose del Cabo Art District.

What's nearby

  • Puerto Los Cabos Golf Course - 1 min walk - 0.1 km
  • Puerto Los Cabos - 19 min walk - 1.7 km
  • San Jose del Cabo Art District - 8 min drive - 5.3 km
  • La Playita - 9 min drive - 2.6 km
  • Playa Hotelera - 14 min drive - 6.8 km

Getting around

  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.) - 28 min drive

Restaurants

  • ‪Coco Café - ‬4 min walk
  • ‪Market Cafe - ‬4 min walk
  • ‪Flora Farms - ‬6 min drive
  • ‪Acre - ‬7 min drive
  • ‪Oceana - ‬4 min walk

About this property

Secrets Puerto Los Cabos - Adults Only - All Inclusive

Elegant adults-only property on the beach
Secrets Puerto Los Cabos - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Secrets Puerto Los Cabos - Adults Only - All Inclusive such as a seasonal outdoor pool and complimentary bicycles.

There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a hot tub, a steam room and a fitness centre. Valet parking is free.

Smoking is allowed in designated areas at this 4.5-star San José del Cabo property.

  • 500 guestrooms or units
  • 5 levels
  • 8 buildings
  • 7 dining venues
  • 5 bars or lounges
  • Conference rooms
  • 10609 sq ft of conference space
  • 986 sq. m of conference space
  • Built in 2013
  • Nightclub
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Secrets Puerto Los Cabos - Adults Only - All Inclusive offers 500 accommodations with indoor private hot tubs and tablet computers. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include iPod docking stations and complimentary bottles of water. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Secrets Spa by Pevonia ® has 21 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site

Food and drink

  • 5 bars/lounges
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Patio
  • Himitsu
  • Oceana
  • Portofino
  • Seaside Grill

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (10,609 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In the mountains
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 21 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar in shower
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 5 floors
  • 8 buildings
  • Ballroom
  • Banquet hall
  • Built in 2013
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • IPod dock
  • Tablet computer

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Secrets Puerto Los Cabos - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Secrets Puerto Los Cabos Golf Resort All Inclusive
Secrets Puerto Los Golf
Secrets Puerto Los Golf Resort All Inclusive
Secrets Puerto Los Cabos Golf & Spa Resort San Jose Del Cabo
Secrets Puerto Los Cabos Golf
Secrets Puerto Los Cabos All Inclusive Adults San Jose del Cabo
Secrets Puerto Los Cabos All Inclusive Adults
Secrets Puerto Los Cabos Incl

Frequently asked questions

What is the cancellation policy at Secrets Puerto Los Cabos - Adults Only - All Inclusive?

Secrets Puerto Los Cabos - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Secrets Puerto Los Cabos - Adults Only - All Inclusive?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Secrets Puerto Los Cabos - Adults Only - All Inclusive on 15 Dec 2024 start from NZ$1,652.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Secrets Puerto Los Cabos - Adults Only - All Inclusive?

Yep, Secrets Puerto Los Cabos - Adults Only - All Inclusive has free valet parking.

Are there any beaches close to Secrets Puerto Los Cabos - Adults Only - All Inclusive?

Yep, Secrets Puerto Los Cabos - Adults Only - All Inclusive is a short 6-minute walk from East Cape Beach. Fun beach activities include yoga, volleyball and snorkelling. You can also find boat tours.

Is there a spa on site at Secrets Puerto Los Cabos - Adults Only - All Inclusive?

Yep, Secrets Spa by Pevonia ® is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Secrets Puerto Los Cabos - Adults Only - All Inclusive have a pool?

Yep, and guests love it! Secrets Puerto Los Cabos - Adults Only - All Inclusive has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Secrets Puerto Los Cabos - Adults Only - All Inclusive?

Secrets Puerto Los Cabos - Adults Only - All Inclusive features a full-service spa, a nightclub and 7 restaurants. All guestrooms come with Hot tubs, Private jetted baths and pillowtop beds.

What makes Secrets Puerto Los Cabos - Adults Only - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as Hot tubs and Jetted bath in the guestrooms, help set the scene for a romantic weekend at Secrets Puerto Los Cabos - Adults Only - All Inclusive.

Is Secrets Puerto Los Cabos - Adults Only - All Inclusive family-friendly?

No, Secrets Puerto Los Cabos - Adults Only - All Inclusive is an adults-only property.

Are there hot tubs in the rooms at Secrets Puerto Los Cabos - Adults Only - All Inclusive?

Yep, all rooms come with private hot tubs.

Is there a free airport shuttle available at Secrets Puerto Los Cabos - Adults Only - All Inclusive?

No, Secrets Puerto Los Cabos - Adults Only - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Secrets Puerto Los Cabos - Adults Only - All Inclusive?

Yep, they've got a beach bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Secrets Puerto Los Cabos - Adults Only - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Secrets Puerto Los Cabos - Adults Only - All Inclusive?

No, pets and service animals are not allowed.

Is there a golf course on site at Secrets Puerto Los Cabos - Adults Only - All Inclusive?

There is a golf course next to Secrets Puerto Los Cabos - Adults Only - All Inclusive.

Secrets Puerto Los Cabos - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 634 out of 1003 reviews" "
Rating 8 - Good. 197 out of 1003 reviews" "
Rating 6 - Okay. 91 out of 1003 reviews" "
Rating 4 - Poor. 41 out of 1003 reviews" "
Rating 2 - Terrible. 40 out of 1003 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Virginia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice resort but needs more things to do
Stayed 4 nights in Aug 2024

8/10 Good

Flavio

Liked: Cleanliness, staff & service
Stayed 5 nights in Aug 2024

10/10 Excellent

Richard Peter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice property with excellent food and a beverage options. Rooms are quite comfortable. Service was good everywhere except in the market cafe. There they seemed disorganized and not real interested in providing the level of service we have come to enjoy at other Secrets resorts.
Stayed 7 nights in Jul 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel
Stayed 6 nights in Aug 2024

10/10 Excellent

Damian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The United States could learn a lot about how to treat guest.They treat travelers better than anywhere!
Stayed 4 nights in Aug 2024

6/10 Okay

dave e

Disliked: Cleanliness, property conditions & facilities
There was a golf coarse around it that was cool. I found the staff was nice. The food was subpar, 40 minute wait for restaurants to seat you and 40 minutes to get your food. For the price of hotel, this place is not worth it. Its $600 a night after taxes and the food is bad. Also the beach area is the worst I have ever seen for Mexico. Big thumbs down
Stayed 5 nights in Aug 2024

10/10 Excellent

Leatrice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was amazing definitely would return
Stayed 5 nights in Aug 2024

10/10 Excellent

Amber

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe clean great service
Stayed 4 nights in Aug 2024

4/10 Poor

Charles, Carmichael

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
We were sold a room upgrade at one rate. We moved into the room and unpacked everything and went out. When I checked my credit card statement they charged us more. When I challenged them they said the rate they quoted was for another room. When I said we never discussed that room or another price, they acknowledged I was correct. They said I could be moved back to my original room if I wanted. I simply asked them to allow us to stay in room we already were in for the price quoted. They refused. Complete bait and switch. Very dissatisfied with their customer service.
Stayed 3 nights in Aug 2024

10/10 Excellent

Byron, San Marcos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and service were better than we could have imagined. From the moment we came through the gate until we exited was perfect! Planned this get away for my wife’s birthday and it was amazing. Thanks Secrets!
Stayed 3 nights in Jul 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

voraa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its Was Wonderful
Stayed 4 nights in Jul 2024

10/10 Excellent

Kari

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Secrets was wonderful. They offered all the amenities and more. The restaurants were amazing and the staff was incredible. Thank you for a fantastic experience!
Stayed 6 nights in Aug 2024

8/10 Good

Mary Claire, Fontana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is wonderful, clean and quiet. The staff is great and friendly.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jeffrey

Stayed 3 nights in Aug 2024

10/10 Excellent

Tatiana

Stayed 6 nights in Jul 2024

8/10 Good

Jimmy Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Tristan Dianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came for our honeymoon and the staff were excellent in finding ways to make our stay special. They worked very hard in keeping everything clean and well maintained. We had a swim out and our only complaint was that they trimmed all of the hedges after our pool had been cleaned so all of the clippings were left in the pool for a day or two. They also do a lot of yard work early in the morning which was a little loud. They cleaned the main pool consistently which was great. Overall our stay was excellent and we thoroughly enjoyed it!
Stayed 9 nights in Jul 2024

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place
Stayed 4 nights in Jul 2024

10/10 Excellent

GABRIEL

Meterse a la playa no esta fácil
Stayed 3 nights in Jul 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members are very friendly, they make you feel special.
Stayed 4 nights in Jul 2024

10/10 Excellent

Esmeralda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Oscar

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the people that work at this resort is very courteous and so ready to help, all I need to add is a Thank you very much.
Stayed 4 nights in Jul 2024

8/10 Good

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

6/10 Okay

Lisa

Travelled with partner
Overall, the property is quite old and in need of a renovation. I found the service at the restaurants to be quite slow. We even left the asian restaurant without food because we were tired of waiting. The shower in the room never felt clean. The choice of restaurants for non-preferred was lacking and room service was awful. We were also affected by the crowdstrike incident and the hotel did nothing to accomdate us. We had been going back and forth with our agent and they said the hotel denied any sort of help. Great customer service. We travel to all inclusives 2-3 times per year. We have frequented Cancun and Punta Cana many times, but this was our first time in Cabo. This was also our second time at a Secrets Resort (prev Playa Mujeres). I will definitely be back to Cabo but never to this resort again.
Stayed 6 nights in Jul 2024