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Embassy Suites Louisville Downtown

4.0 star property
Hotel with free breakfast, steps from Fourth Street Live!
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites Louisville Downtown

Reception
Dinner served
Property amenity
Reception
Meeting facility

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast included
  • Restaurant
  • Bar
    Bar
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym

Explore the area

Map
501 South Fourth Street, Louisville, KY, 40202
  • Fourth Street Live!
    1 min walk
  • Kentucky International Convention Center
    4 min walk
  • Louisville Palace
    4 min walk
  • Louisville, KY (SDF-Louisville Intl.)
    9 min drive

Room options

View all photos for Room, 2 Queen Beds (Hearing)

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Premium Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
Flat-screen TV
Sofa bed
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Blackout curtains
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 1 Queen Bed, Accessible, Non Smoking

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Premium Suite, 1 Queen Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Blackout curtains
  • 55.7 sq m
  • Sleeps 6
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible,(Mobility & Hearing, Roll-in Shower)

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible,(Mobility & Hearing, Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - double
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, Accessible, Non Smoking

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Premium Suite, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
Flat-screen TV
Sofa bed
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Premium Suite, 2 Queen Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Hairdryer
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking (Conference)

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Non Smoking (Conference)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Blackout curtains
  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Premium Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
Flat-screen TV
Sofa bed
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Blackout curtains
  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll In Shower)

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking (Roll In Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Blackout curtains
  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

Suite, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

Suite, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Blackout curtains
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Premium Suite, 2 Queen Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
Flat-screen TV
Sofa bed
  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Blackout curtains
  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Blackout curtains
  • 38 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Corner

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Blackout curtains
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Premium Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Blackout curtains
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Louisville

Embassy Suites Louisville Downtown places you in the centre of Louisville, steps from Fourth Street Live! and within a short 5-minute stroll of Kentucky International Convention Center. Highlights at this hotel include free daily breakfast, a restaurant and a 24-hour gym. .Brendon's Catch23 is open for dinner. For a drink, you can stop by the hotel's own lounge bar. Other amenities include free Wi-Fi in public areas, a free manager's reception and a 24-hour business centre. Each morning free on-the-go breakfast is offered between 6:00 AM and 10:00 AM. There's also the convenience of valet parking. .Places within a 15-minute walk of this 4-property class Downtown Louisville hotel include KFC Yum Center and Louisville Slugger Museum.

What's nearby

  • Fourth Street Live! - 1 min walk - 0.1 km
  • Kentucky International Convention Center - 4 min walk - 0.4 km
  • KFC Yum Center - 10 min walk - 0.9 km
  • Louisville Slugger Museum - 14 min walk - 1.2 km
  • University of Louisville - 4 min drive - 3.7 km

Getting around

  • Louisville International Airport (SDF) - 9 min drive

Restaurants

  • ‪Louisville Marriott - Concierge Level Lounge - ‬6 min walk
  • ‪Mi CASITA ON FOURTH - ‬2 min walk
  • ‪The Old Seelbach Bar - ‬1 min walk
  • ‪Sway - ‬3 min walk
  • ‪Guy Fieri's Smokehouse - ‬1 min walk

About this property

Embassy Suites Louisville Downtown

Hotel with free breakfast, steps from Fourth Street Live!
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi is free in public spaces.

A 24-hour business centre and 15 meeting rooms are available. Event space at this hotel measures 15000 square feet (1394 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and an arcade/games room are also featured at Embassy Suites Louisville Downtown. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Louisville hotel.

  • 304 guestrooms or units
  • 7 levels
  • 15000 sq ft of conference space
  • 1394 sq. m of conference space
  • Built in 2013
  • To-go breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Corner/local shop
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Embassy Suites Louisville Downtown offers 304 air-conditioned accommodations with minibars and laptop-compatible safes. This accommodation offers separate sitting areas. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Flat-screen televisions come with premium cable channels. Additionally, rooms include a safe and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95)
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 40 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Restaurants on site

  • Brendon's Catch23

Family friendly

  • Arcade/game room
  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 15 meeting rooms
  • 15,000 square feet of conference space
  • 24-hour business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 (rates may vary)
  • Valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Louisville Downtown Hotel
Embassy Suites Louisville Downtown Hotel
Hotel Embassy Suites Louisville Downtown Louisville
Louisville Embassy Suites Louisville Downtown Hotel
Hotel Embassy Suites Louisville Downtown
Embassy Suites Louisville Downtown Louisville
Embassy Suites Hotel
Embassy Suites
Embassy Suites Louisville
Embassy Suites Louisville
Embassy Suites Louisville Downtown Hotel
Embassy Suites Louisville Downtown Louisville
Embassy Suites Louisville Downtown Hotel Louisville

Frequently asked questions

What is the cancellation policy at Embassy Suites Louisville Downtown?

Embassy Suites Louisville Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites Louisville Downtown?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Embassy Suites Louisville Downtown on 28 Nov 2024 start from NZ$226.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites Louisville Downtown?

Yep, Embassy Suites Louisville Downtown has valet parking with in/out privileges for USD 40 per night. Onsite parking is limited.

Is Embassy Suites Louisville Downtown family-friendly?

You bet! With amenities such as an arcade and a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that Embassy Suites Louisville Downtown is a hit with families.

Does Embassy Suites Louisville Downtown serve breakfast?

You bet, visitors love the free on-the-go breakfast here! Offered daily between 6:00 AM and 10:00 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Embassy Suites Louisville Downtown?

No, Embassy Suites Louisville Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites Louisville Downtown?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Embassy Suites Louisville Downtown?

Check-in begins at 3 PM. Check-out time is 11 AM.

Embassy Suites Louisville Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 679 out of 1001 reviews" "
Rating 8 - Good. 172 out of 1001 reviews" "
Rating 6 - Okay. 73 out of 1001 reviews" "
Rating 4 - Poor. 41 out of 1001 reviews" "
Rating 2 - Terrible. 36 out of 1001 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Candida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spacious rooms, my husband is disabled and his scooter fit in the room, breakfast was delicious, pool was clean. Beds are comfortable. Here on a bourbon trip and was close to a lot!
Stayed 3 nights in Aug 2024

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel itself was nice and clean, however some of the staff was rude/ swearing in front of guests. Walking up to check in I heard the two women swearing (which isn’t very professional). Another thing was one of the cooks for breakfast that we had two days in a row was beyond rude and short with us. Also at the evening reception, the lady serving drinks turned around and ignored me while she was playing on her phone.
Stayed 3 nights in Aug 2024

8/10 Good

Gianna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is modern and in a centralized location for business travelers like myself. 10 minutes from the airport! The staff was attentive, check in and check out were quick and efficient, they had aroma therapy wafting through the main lobby area, the room service meals were huge and delicious, the breakfast was included and had a big tasty variety, the gym was compact but had all the necessary goods including free water bottles and towels, the central air worked perfectly in my suite,and I was placed in a quiet area as I requested. My only complaint was that I requested an extra chair twice and it was never brought. As an aside, I also never ventured out of the hotel because I spotted homeless people and panhandlers right outside my window. Not the hotels fault but just didn’t need to feel uncomfortable so I stayed indoors. Would highly recommend this hotel overall.
Stayed 2 nights in Aug 2024

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Elsa, Homer Glen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay at this location again
Stayed 1 night in Aug 2024

4/10 Poor

Ejaz

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed the stay and we really liked the room, we would stay here again !!!
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

rob

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC not working, homeless outside but overall ok
Stayed 1 night in Aug 2024

10/10 Excellent

Manuel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Aug 2024

10/10 Excellent

Janelle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, well maintained. Great breakfast and complimentary drinks. Very close to restaurants! I would stay here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 4 nights in Apr 2024

6/10 Okay

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Our room and the lobby was beautiful. I didn’t love that the hotel was attached to a CVS and had many people sitting on the street around the entrance.
Stayed 1 night in Jul 2024

8/10 Good

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good and hotel was very clean
Stayed 5 nights in Jul 2024

8/10 Good

Aché

Liked: Cleanliness, staff & service
Great staff. Rooms are a bit worn, however, overall hotel is fine.
Stayed 4 nights in Jun 2024

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Janelle, Lafayette

Travelled with family
Disliked: Amenities
The hotel was noisy and overcrowded. The staff was not able to accommodate the amount of guests. The dining areas were crowded and could not handle the amount of guests. Very over priced for the average rooms and constant long waits for anything.
Stayed 1 night in May 2024

10/10 Excellent

Sara

Liked: Property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

scott, Stratford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was sooooo nice. Very beautiful in rooms. Breakfast was amazing. The only thing that sucked about the stay was . The drug use and homeless people was hanging outside at the entrance of hotel . Smelled like piss and trash was all over the place, it actually looked like they live out front. It’s a shame we let this happen. the day we left . I looked back at the beautiful hotel and historic place. And all I see is an over run street full of people that do drugs and beg for money For there habits . Don’t get me wrong, I help out the homeless all the time , I live in New York City,
Stayed 1 night in Jun 2024

10/10 Excellent

Lois

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Dominique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Jun 2024

6/10 Okay

Julius, Antioch Tn

Liked: Staff & service
Good breakfast. Great location.
Stayed 1 night in Jul 2024

2/10 Terrible

michael

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
First the homeless people outside of the hotel harassing people. They seemed to be casing the vehicles. They would walk around each car that pulled in then go back to standing next to the entrance to the hotel. I was advised by a subject staying at the hotel that his vehicle along with 17 other vehicles were broke into the night before where my vehicle was going to be parked. I was advised by staff the neighborhood was very rough. I did not feel safe at all at this location. I asked the valet where my vehicle was parked I was advised in a lot a 1/4 mile away. Where the cars were broke into. I did not even stay the night and checked back out. I could not speak to a manager, I was told they were on break. I was advised they would call me. Never received a call and when I called to speak with manager, I could never get to a member of management. This is so unprofessional. I came here to enjoy the Louisville, Ky. area for a mini vacation. This was the worst experience I have ever had and will not return.
Stayed 3 nights in Jul 2024