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Hôtel Astrid

4.0 star property
Hotel with a 24-hour front desk, a quick walk to Basilica of St. Pius X
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hôtel Astrid

Quadruple Room
Front of property
Dining
Interior
Adjoining room | Bathroom

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available

Explore the area

Map
5 Place de la Merlasse, Lourdes, Hautes-Pyrenees, 65100
  • Porte St-Joseph
    3 min walk
  • Basilica of St. Pius X
    4 min walk
  • Stations of the Cross
    5 min walk
  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.)
    23 min drive

Room options

View all photos for Superior Twin Room, Balcony

Premium bedding, in-room safe, desk, laptop workspace

Superior Twin Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
  • 17 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Premium bedding
  • 31 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Adjoining room

Premium bedding, in-room safe, desk, laptop workspace

Adjoining room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
2 bedrooms
Blackout curtains
  • 36 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Premium bedding
  • 36 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Classic Twin Room

View from room

Classic Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Premium bedding
  • 17 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Single Room

Premium bedding, in-room safe, desk, laptop workspace

Classic Single Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Premium bedding
  • 17 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Double Room

Premium bedding, in-room safe, desk, laptop workspace

Classic Double Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Premium bedding
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Premium bedding
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Premium bedding
  • 21 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Double Room, Balcony

Premium bedding, in-room safe, desk, laptop workspace

Superior Double Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

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About the area

Lourdes

At Hôtel Astrid you'll be within just a 10-minute stroll of Basilica of St. Pius X and Stations of the Cross. Highlights at this hotel include a restaurant and in-room free wired Internet. .The hotel's own lounge bar is a nice place to enjoy a drink. Added amenities include free wired Internet in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 9:30 AM. .Sights within a 10-minute walk of this 4-property class Lourdes hotel include Basilica of the Immaculate Conception and Lourdes Wax Museum.

What's nearby

  • Basilica of St. Pius X - 4 min walk
  • Basilica of the Immaculate Conception - 6 min walk
  • Basilica of Our Lady of the Rosary - 6 min walk
  • Massabielle Grotto - 7 min walk
  • House of Sainte Bernadette - 11 min walk

Getting around

  • Lourdes Station - 19 min walk
  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.) - 23 min drive

Restaurants

  • ‪Café au Roi Albert - ‬4 min walk
  • ‪Casa Italia - ‬9 min walk
  • ‪Café Royal - ‬3 min walk
  • ‪Café des Brancardiers - ‬4 min walk
  • ‪Café Saint Honoré - ‬2 min walk

About this property

Hôtel Astrid

Hotel with a 24-hour front desk, a quick walk to Basilica of St. Pius X
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Wired Internet is free in public spaces. A library, a terrace, and tour/ticket assistance are also featured at Hôtel Astrid.

This 4-star Lourdes hotel is smoke free.

  • 1 building
  • 114 guestrooms or units
  • 10 levels
  • Conference rooms
  • Built in 2012
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hôtel Astrid offers 114 air-conditioned accommodations with a safe and a hairdryer. Beds feature premium bedding. 106-cm LED televisions come with premium satellite channels. Bathrooms include a separate bath and shower and toilets with an electronic bidet.

This Lourdes hotel provides complimentary wired Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 106-cm LED TV with premium satellite channels

Food and drink

  • Electric kettle
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 23 October and 8 February.

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per accommodation, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 per person
  • Pet fee: EUR 15 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. 

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Astrid Lourdes
Hôtel Astrid
Hôtel Astrid Lourdes
Hôtel Astrid Hotel
Hôtel Astrid Lourdes
Hôtel Astrid Hotel Lourdes

Frequently asked questions

What is the cancellation policy at Hôtel Astrid?

Hôtel Astrid offers free cancellation on select room rates. Check out the cancellation policy for more info.

What makes Hôtel Astrid a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hôtel Astrid.

Is Hôtel Astrid family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Hôtel Astrid is a hit with families.

Does Hôtel Astrid serve breakfast?

Yeah, buffet brekkie is offered daily between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at Hôtel Astrid?

No, Hôtel Astrid does not offer an airport shuttle service.

Is there a bar or restaurant at Hôtel Astrid?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hôtel Astrid?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Is there a golf course on site at Hôtel Astrid?

There is a golf course next to Hôtel Astrid.

Hôtel Astrid Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 50 out of 123 reviews" "
Rating 8 - Good. 40 out of 123 reviews" "
Rating 6 - Okay. 22 out of 123 reviews" "
Rating 4 - Poor. 7 out of 123 reviews" "
Rating 2 - Terrible. 4 out of 123 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Federica

Stayed 3 nights in Jul 2024

8/10 Good

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to the Sanctuary.
Stayed 5 nights in May 2024

10/10 Excellent

Bahar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service, staffs are friendly. Very close to the Grotto area within walking distance.
Stayed 3 nights in May 2024

10/10 Excellent

Carl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing in all aspects.
Amazing town and we will be back. The hotel was perfectly fine in all aspects. We normally stay in high end properties and this was a budget property for us but, we were very pleased with what we got. The parking was a little disappointing as it was public parking and we had to pay but, it was outside of the property and plentiful. The hotel was clean, staff were very friendly, facilities were as described on booking. All in all we had a great two nights in a central location during the military pilgrimage so was entertained throughout by the military marches and bands, the culture was lovely, great atmosphere. We will return to this town and hope this hotel is available.
Stayed 2 nights in May 2024

2/10 Terrible

Jerry

Stayed 2 nights in May 2024

10/10 Excellent

ASHLEY

Liked: Cleanliness, staff & service, property conditions & facilities
convenient and close
Stayed 3 nights in Oct 2023

8/10 Good

Maria L

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to the Basilica which made it a a perfect location, helps as we were there for hours on end. All was decent, clean and comfortable, I recommend it for this reason.
Stayed 2 nights in Sep 2023

10/10 Excellent

Joanne

Stayed 3 nights in Oct 2023

6/10 Okay

Joanne

Stayed 2 nights in Oct 2023

10/10 Excellent

Jaime R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lourdes vacation
Staff at the front desk reception were very kindly, specifically Fabienne and Linda.
Stayed 1 night in Oct 2023

6/10 Okay

Maria

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
It was close to everything but the photos were not an accurate representation of the hotel. It is quite old and musty. It is still very clean, however. The bathtubs are slippery and dangerous.
Stayed 1 night in Oct 2023

6/10 Okay

christina

Travelled with family
Liked: Cleanliness, property conditions & facilities
We requested cleaning staff return in15 mins on one occasion or when convenient, as i was in the shower. We realised language might be a barrier, so also asked reception to pass on message. They said they would, when we returned in the evening the cleaning had not been done. We were unable to open safe on our last night with our code, tried to phone reception but phones turned off. Got dressed and went down to reception( needed our passports etc) as we were leaving early in the morning. The night porter was very nice but unable to help as he didn't know where master key was, a couple off hours later he found it and opened the safe. This saga went on from around midnight to 2 or 3 a.m. Needless to say it was a very stressful situation.
Stayed 5 nights in Sep 2023

6/10 Okay

Sebastian, Santiago

Travelled with family
Disliked: Amenities
Bugs in bed (had to ask for another room, not one word from staff about it, like “sorry”, for instance). In general, outdated property in need of renovation, but perfectly located a few steps away from main landmarks.
Stayed 1 night in Sep 2023

10/10 Excellent

Daniel

Travelled with family
Liked: Amenities
The hotel is very good for the area of Lourdes it represent a very good rating for the standards of the city . The location is excellent for a religious visit . The staff is very courteous and efficient.
Stayed 1 night in Sep 2023

6/10 Okay

Paz

Travelled with family
Disliked: Cleanliness, amenities
it is not worth the money to stay in this hotel
Stayed 2 nights in Sep 2023

4/10 Poor

MICHELLE

Disliked: Cleanliness, staff & service, property conditions & facilities
Booked a deluxe double with a balcony, checked in with staff that clearly couldn’t be bothered. On entering the room it clearly wasn’t a deluxe double, no balcony and a very small room, so on the way out I queried it, they insisted it was deluxe so I showed them what their website states is a deluxe and what you get in your room, we had nothing ! When we returned we realized we’d been given a coffee machine, ( it was filthy ) anyway I decided to let it go and enjoy our time there, I went to reception to buy the pods for the machine to be told I need to go to the bar to purchase them, get to the bar to be told reception has them ! Eventually after a few huffs and puffs they bring out a box of pods which is advertised all over the hotel as €12 I was charged €16. By this time I was over it and just paid. The housekeeping was barely existent, after 3 days we realized the sink was leaking and so was the toilet, I just cleaned them myself as I just didn’t have the energy to deal with the rude reception. On the plus side, the day we checked out the staff had changed and was very friendly.
Stayed 4 nights in Jul 2023

8/10 Good

Janet

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2023

4/10 Poor

Valentina

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Awful breakfast one of the worst I had serving old bread, some staff don't speak English at all and are not helpful, doesn't remotely look like a 4* hotel
Stayed 3 nights in May 2023

10/10 Excellent

SANDY SALIM

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in excellent location and few minutes walking from the churches, restaurants and shopping.
Stayed 3 nights in Apr 2023

8/10 Good

T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023

6/10 Okay

Theo

Disliked: Cleanliness
Stayed 4 nights in Apr 2023

6/10 Okay

Malcolm

Travelled with family
Liked: Staff & service
Negatives- Rooms felt small and claustrophobic. Also decor was out dated. Positives -Staff was super nice. Not too far from the Lourdes sanctuary.
Stayed 3 nights in Apr 2023

10/10 Excellent

Christine

Stayed 2 nights in Apr 2023

10/10 Excellent

Teofilo

Stayed 1 night in Oct 2022

6/10 Okay

HENRY

Travelled with family
Liked: Amenities
I originally booked this property because of its location and the shuttle service it offered through Expedia. I called the day before my arrival and spoke to someone at front desk to arrange for the shuttle service and I was told it would be there waiting for us. Once we arrived at the airport, the surprise was that the hotel does not offer the shuttle service, and we had to wait over an hour for a taxi that we called to pick us, in the middle of the night, after the airport had closed on us, and we had to pay €150. Not a pleasant experience at this hotel, I would not stay here again.
Stayed 3 nights in Sep 2022