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Pullman Luang Prabang

5.0 star property
Luxury hotel with 3 outdoor pools and full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pullman Luang Prabang

Hiking
Minibar, in-room safe, desk, blackout curtains
Deluxe Room, 1 King Bed (Premium)
Breakfast, lunch, dinner served; international cuisine
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Room service
    Room service

Explore the area

Map
Ban Pong Wanh, Luang Prabang, Louangphabang, 06000
  • Wat Manorom
    6 min drive
  • UXO Laos Visitor Center
    6 min drive
  • Luang Prabang Golf Club
    7 min drive
  • Luang Prabang (LPQ-Luang Prabang Intl.)
    20 min drive

Room options

View all photos for Deluxe Room, 1 King Bed (Premium)

Deluxe Room, 1 King Bed (Premium)

Deluxe Room, 1 King Bed (Premium)

Highlights

Furnished balcony or patio
Air conditioning
Heating
Free cots/infant beds
TV
Pillow menu
Ceiling fan
Blackout curtains
  • 66 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Highlights

Furnished balcony or patio
Air conditioning
Heating
Free cots/infant beds
TV
Pillow menu
Ceiling fan
Blackout curtains
  • 42 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Furnished balcony or patio
Air conditioning
Heating
Free cots/infant beds
TV
Pillow menu
Ceiling fan
Blackout curtains
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Luang Prabang

A luxury stay in Luang Prabang awaits you at Pullman Luang Prabang. You'll be 3.6 km (2.3 mi) from Wat That Luang and 4.2 km (2.6 mi) from Pha Tad Ke Botanical Garden. Highlights at this family-friendly hotel include 3 outdoor swimming pools, 2 bars/lounges and a full-service spa. .A pampering day can include deep-tissue massages and Thai massages along with body wraps, body scrubs and aromatherapy. The restaurant, L'Atelier, serves international cuisine and is open for breakfast, brunch, lunch and dinner. Junction is the hotel's own bar. Enjoy the free kids' club, 24-hour gym, kids' swimming pool and waterslide. Business travelers can take advantage of 5 meeting rooms, conference space, and a business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Luang Prabang hotel, you'll be 4.2 km (2.6 mi) from Wat Manorom and 4.7 km (2.9 mi) from UXO Laos Visitor Center.

What's nearby

  • Morning Market - 8 min drive - 4.7 km
  • Phousi Hill - 8 min drive - 4.8 km
  • Royal Palace - 8 min drive - 4.9 km
  • Royal Palace Museum - 8 min drive - 5.0 km
  • Night Market - 8 min drive - 5.0 km

Getting around

  • Luang Prabang (LPQ-Luang Prabang Intl.) - 20 min drive

Restaurants

  • ‪Joma Bakery Café - ‬7 min drive
  • ‪เฝอจันถนอม - ‬5 min drive
  • ‪QQ Restaurant & Bar - ‬4 min drive
  • ‪Manda de Laos - ‬6 min drive
  • ‪Lotteria - ‬6 min drive

About this property

Pullman Luang Prabang

Luxury hotel with 3 outdoor pools and full-service spa
Pullman Luang Prabang offers its guests a full-service spa, 3 outdoor swimming pools, a waterslide, and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business centre and 5 meeting rooms are available. A children's pool, a library, and a terrace are also featured at the luxury Pullman Luang Prabang. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

  • 123 guestrooms or units
  • 2 levels
  • 2 bars or lounges
  • Built in 2018
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Locker space
  • Bar by the pool
  • Dining venue
Pullman Luang Prabang offers 123 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. A pillow menu is available. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, Thai massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Guests under 11 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, French, Lao, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 18 for adults and USD 9 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • H2O
  • Junction
  • L'Atelier

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free cot
  • Laundry facilities
  • Playground
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Travel cot
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station
  • Conference space

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Spa open daily
  • Spa tub
  • Thai massages

Accessibility

  • No lift

More

  • 100% renewable energy
  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pullman Luang Prabang

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 66 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 18 for adults and from USD 9 for children
  • Airport shuttle fee: USD 18 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 66 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash. This property uses a grey water recycling system.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pullman Luang Prabang Hotel
Pullman Luang Prabang (opening Mid Of 2017)
Pullman Luang Prabang (opening December 2016)
Pullman Luang Prabang (opening Late February 2017)
Pullman Luang Prabang Hotel
Pullman Luang Prabang Luang Prabang
Pullman Luang Prabang Hotel Luang Prabang

Frequently asked questions

What is the cancellation policy at Pullman Luang Prabang?

Pullman Luang Prabang offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pullman Luang Prabang?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Pullman Luang Prabang on 9 Dec 2024 start from NZ$276.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Pullman Luang Prabang?

Yep, Pullman Luang Prabang has a free self car park. Onsite parking is limited.

Is there a spa on site at Pullman Luang Prabang?

Yep, there is an onsite spa at Pullman Luang Prabang. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Thai massages.

Does Pullman Luang Prabang have a pool?

Pullman Luang Prabang has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 7:00 AM to 7:00 PM.

Does Pullman Luang Prabang have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Pullman Luang Prabang?

Pullman Luang Prabang features 3 outdoor pools, a full-service spa and free pool cabanas.

What makes Pullman Luang Prabang a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at Pullman Luang Prabang.

Is Pullman Luang Prabang family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds and travel cots in the guestrooms, it's no surprise that Pullman Luang Prabang is a hit with families.

Does Pullman Luang Prabang serve breakfast?

Sure does, buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and weekends from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Pullman Luang Prabang?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Pullman Luang Prabang?

Yep, they've got a poolside bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Pullman Luang Prabang?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Pullman Luang Prabang?

No, pets and service animals are not allowed.

Is there a golf course on site at Pullman Luang Prabang?

There is a golf course next to Pullman Luang Prabang.

Pullman Luang Prabang Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 79 out of 111 reviews" "
Rating 8 - Good. 20 out of 111 reviews" "
Rating 6 - Okay. 7 out of 111 reviews" "
Rating 4 - Poor. 3 out of 111 reviews" "
Rating 2 - Terrible. 2 out of 111 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Esther vie nie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property’s landscape is extremely beautiful and the stay is very comfortable . The rooms are spacious and very clean. Futhermore the services from all the staff there is exceptional and very helpful especially front desk receptionist ms velra . We would definitely choose to stay here if we visit luang prabang again.
Stayed 3 nights in Nov 2023

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was beautiful and the staff was excellent. I will definitely stay at Pullman on my next visit to Luang Prabang.
Stayed 2 nights in Jun 2023

10/10 Excellent

Victor

Stayed 2 nights in Jun 2023

10/10 Excellent

Andrew

Stayed 4 nights in May 2023

6/10 Okay

Chanvit

Stayed 1 night in Apr 2023

10/10 Excellent

Chanvit

Stayed 1 night in Apr 2023

8/10 Good

Cindy

Travelled with family
Liked: Cleanliness, staff & service
The staffs are great and friendly. They are providing excellent services and we have a great time there. There is room for improvement on the mattresses and pillows and the patio’s furniture.
Stayed 3 nights in Mar 2023

10/10 Excellent

Cara

Stayed 3 nights in Feb 2023

10/10 Excellent

Jesse

Stayed 2 nights in Feb 2023

10/10 Excellent

Forest

Stayed 10 nights in Jan 2023

2/10 Terrible

Hyung kun

Stayed 1 night in Feb 2023

10/10 Excellent

Tobias, Seattle

Stayed 3 nights in Jan 2023

10/10 Excellent

Kevin

Stayed 2 nights in Jan 2023

10/10 Excellent

noy saetia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and everyone was friendly and helpful.

10/10 Excellent

Soksan, Prior Lake

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very clean quiet nice beautiful landscape. Staff is very friendly and helpful. Everything was great in this property.
Stayed 2 nights in Nov 2022

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, 5km out of Luang Prabang centre but the free shuttle service made it really easy! Very friendly staff, nothing was too much trouble and they arranged all of our trips for us. Would definitely stay here again!!!
Stayed 4 nights in Oct 2022

8/10 Good

Anil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

10/10 Excellent

Elvin

Liked: Cleanliness, property conditions & facilities, room comfort
Amazing hotel and staff!! i stayed there for 5nights and was really really with the room and the staffs.
Stayed 5 nights in Jun 2022

10/10 Excellent

MEIR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing excellent hotel
One of the most beautiful hotels we have stayed in during our 40 years of travelling. There are rice fields and ponds in the hotel's area' lovely plantations and view. So quiet and tranquil. The hotel upgraded us and decorated our room due to our anniversary. They also welcomed us with cakes, fruits and flowers. The staff was helpful and their service was amazing.
Stayed 3 nights in Feb 2020

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
Wonderful hotel and staff try their best even if they don’t always understand you.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

10/10 Excellent

Ibis M.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing cozy resorts
E hotel is like 45m from the airport. The hotel is on the way to the falls.
Stayed 1 night in Feb 2020

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious property although if you come in end of Jan or early Feb, local farmers might be burning their land to prepare for the next harvest and it could get smoggy, not the fault of the property though.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very spacious. The grounds are impessive as are the rooms. The bed and pillows are luxerious, i only wish i had those pillows at home.
Stayed 2 nights in Jan 2020