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Best Western Grand Hotel Guinigi

4.0 star property
Family-friendly hotel with fitness centre and 24-hour front desk

Photo gallery for Best Western Grand Hotel Guinigi

Exterior
Exterior
Lobby
Hypo-allergenic bedding, in-room safe, individually decorated, desk
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Bar
  • Pet-friendly
  • Room service
The current price is NZ$211
includes taxes & fees
26 Feb - 27 Feb

Explore the area

Map
Via Romana 1247, Lucca, LU, 55100
  • Porta Elisa
    ‪2 min drive‬
  • Walls of Lucca
    ‪2 min drive‬
  • Campo di Marte Hospital
    ‪3 min drive‬
  • Lucca (LCV)
    ‪7 min drive‬

Room options

View all photos for Classic Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Classic Room, 2 Single Beds

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Blackout curtains
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room, Multiple Beds

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Classic Room, Multiple Beds

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Blackout curtains
Private bathroom
  • 21 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe Suite, Multiple Beds, Jetted Tub

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Deluxe Suite, Multiple Beds, Jetted Tub

Highlights

Balcony
Separate dining area
Separate sitting area
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Smart TV
  • 54 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Classic Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Classic Room, 1 King Bed

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Blackout curtains
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Blackout curtains
6 bedrooms
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Suite, 1 King Bed, Terrace

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Suite, 1 King Bed, Terrace

Highlights

Terrace
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Blackout curtains
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Lucca

A family-friendly stay in Lucca awaits you at Best Western Grand Hotel Guinigi. You'll be within a 20-minute walk of Sanctuary of Santa Gemma and 1.8 km (1.1 mi) from Porta Elisa. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, Ristorante, is open for breakfast and dinner. Bar is the hotel's own cocktail bar. 8471 square feet (787 square metres) of event facilities include 6 meeting rooms and a conference centre, and other business amenities include a business centre and coworking space. Added amenities include free Wi-Fi in public areas and a gym. Each morning buffet breakfast is served between 7 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free RV/bus/truck parking. .Within a 30-minute drive of this 4-property class Lucca hotel, attractions include Leaning Tower and Cisanello Hospital.

What's nearby

  • Walls of Lucca - 2 min drive
  • Piazza dell'Anfiteatro - 4 min drive
  • Lucca Roman Amphitheatre - 4 min drive
  • Guinigi Tower - 5 min drive
  • Piazza Napoleone - 7 min drive

Getting around

  • Tassignano-Capannori Station - 5 min drive
  • Pisa (PSA-Galileo Galilei) - 41 min drive

Restaurants

  • ‪Le Bontà - ‬17 min walk
  • ‪Ristorante Oishii di Hu Huamei - ‬2 min drive
  • ‪Pasticceria Regina - ‬15 min walk
  • ‪Bar Catelli SNC - ‬20 min walk
  • ‪Bonci Pizzeria - ‬7 min walk

About this property

Best Western Grand Hotel Guinigi

Family-friendly hotel with fitness centre and 24-hour front desk
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre, 6 meeting rooms, and coworking spaces.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 8471 square feet (787 square metres) and includes a conference centre. A fitness centre, a vending machine, and multilingual staff are also featured at the family-friendly Best Western Grand Hotel Guinigi. Self parking is free. A complete renovation of Best Western Grand Hotel Guinigi was completed in January 2023.

Smoking is allowed in designated areas at this 4-star Lucca hotel.

  • 1 building
  • 167 guestrooms or units
  • 5 levels
  • Conference rooms
  • 8471 sq ft of conference space
  • 787 sq. m of conference space
  • Built in 1993
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Best Western Grand Hotel Guinigi offers 167 accommodations with a safe and coffee/tea makers. Each accommodation is individually decorated. 32-inch Smart televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bidets and hairdryers.

This Lucca hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:00 AM for a fee: EUR 10 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar
  • Ristorante

Things to do

  • Gym
  • Playground
  • TV in common areas

Family friendly

  • Art supplies
  • Children's games
  • Cot (surcharge)
  • Highchair
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 6 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (8,471 square foot of space)
  • Coworking space

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Front entrance ramp
  • Lift (90 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet, per day
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per night.
  • Cots (infant beds) are available for EUR 12.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10 per person
  • Pet fee: EUR 12 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 12.0 per day
  • Rollaway bed fee: EUR 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, Eurocard, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

Property Registration Number IT046017A1RN5L686W

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Best Western Grand Guinigi
Best Western Grand Guinigi Lucca
Best Western Grand Hotel Guinigi
Best Western Grand Hotel Guinigi Lucca
Best Western Hotel Guinigi
Grand Guinigi
Grand Hotel Guinigi
Guinigi Grand Hotel
Guinigi Hotel
Hotel Guinigi
Best Western Lucca
Lucca Best Western
Best Grand Guinigi Lucca
Best Western Grand Hotel Guinigi Hotel
Best Western Grand Hotel Guinigi Lucca
Best Western Grand Hotel Guinigi Hotel Lucca

Frequently asked questions

Is parking available at Best Western Grand Hotel Guinigi?

Yep, Best Western Grand Hotel Guinigi has a free self car park and free RV/bus/truck parking.

How much does it cost to stay at Best Western Grand Hotel Guinigi?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Best Western Grand Hotel Guinigi on 26 Feb 2025 start from NZ$194.90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Best Western Grand Hotel Guinigi a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Best Western Grand Hotel Guinigi.

Is Best Western Grand Hotel Guinigi family-friendly?

You bet! With amenities such as a playground, as well as highchairs and art supplies in the guestrooms, it's no surprise that Best Western Grand Hotel Guinigi is a hit with families.

Does Best Western Grand Hotel Guinigi serve breakfast?

Yep, buffet brekkie is available daily from 7 AM to 10:00 AM.

Is there a free airport shuttle available at Best Western Grand Hotel Guinigi?

No, Best Western Grand Hotel Guinigi does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Grand Hotel Guinigi?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Best Western Grand Hotel Guinigi?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Best Western Grand Hotel Guinigi?

Furry friends are welcome at Best Western Grand Hotel Guinigi, with food and water bowls on offer.

Best Western Grand Hotel Guinigi Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 264 out of 524 reviews
Rating 8 - Good. 212 out of 524 reviews
Rating 6 - Okay. 36 out of 524 reviews
Rating 4 - Poor. 7 out of 524 reviews
Rating 2 - Terrible. 5 out of 524 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

John Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good accommodation and excellent restaurant.
Stayed 5 nights in Oct 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good one stay before travelling g on to airport
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Travelled with group
We stayed in a suite. When we arrived the room had not be aired. once windows balcony door opened it was fine. We had booked twin beds so when we entered room and found double we discussed with front desk and they had this sorted out and 2 x drink vouchers. It took another 40 minutes before we could get back into room and the bar was not open until 5pm which was 3 hours away. we were told there was a vending machine with cold drinks. our stay was for 6 nights and during this time the sheets were not changed, something we are not used to in Italy. Would have expected at least one change after 3 days. Breakfast was good but difficult to get proper coffee (not out of machine) as staff who took room number (if anyone was there to do so) didn't ask unless you asked. Also one day there were not plates left to put breakfast items on. On the Friday we got back from a trip out and went to vending machine in Hotel and there was no still water. I went to front desk and asked about this and what appeared to be a manager said the bar opens at 5pm to which i said i knew (again a couple of hours away from that) and he offered water bottles that were hot. 2 days later the vending machine had not yet been refilled. we headed for the supermarket! Overall staff at front desk were quite helpful but the stay could have been so much more comfortable if there had been a smoother operation in place especially with a hotel group this size. just rather disappointing.
Stayed 6 nights in Sep 2024

4/10 Poor

Ilya

Liked: Staff & service
Disliked: Property conditions & facilities
Clean, but extremely faceless and undecorated room interiors
Stayed 1 night in Aug 2024

10/10 Excellent

Giulia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with stunning views from the rooms!
Stayed 1 night in Jun 2024

6/10 Okay

Virgil

Travelled with family
Liked: Staff & service
Big rooms. Staff was very friendly. But the AC didnt work well in our rooms. We had to change 1 room. The other didnt get a temp below 26 degrees C. Parking and location is very convenient
Stayed 2 nights in Aug 2024

10/10 Excellent

Iain

Stayed 1 night in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Western grand hotel Guiniji
Spacious hotel with plenty of room unlike the typical European hotels. Quiet, good location, great breakfast. Very clean. Comfortable bed. Free parking!
Stayed 1 night in Dec 2023

10/10 Excellent

Christine

Stayed 1 night in Oct 2023

10/10 Excellent

patrick

Liked: Property conditions & facilities
Nice, clean, spacious room. Not really in a walkable location but a very nice place.
Stayed 1 night in Aug 2023

8/10 Good

Hilmar

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

10/10 Excellent

renate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Stayed 3 nights in Jul 2023

10/10 Excellent

Henning

Stayed 5 nights in Jul 2023

10/10 Excellent

Krassimira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 3 nights in Jul 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy for Lucca
Nice modern hotel. The room was clean and spacious. Staff were very friendly and helpful, the bar staff particularly so. We didn't have breakfast but the food and service at dinner was good. Plenty of parking at the rear. There are several local bars, restaurants, and supermarkets nearby and Lucca centre is about 25 minutes walk.
Stayed 7 nights in Jun 2023

10/10 Excellent

boaz

Liked: Cleanliness, staff & service, property conditions & facilities
Very good service, we loved it
Stayed 1 night in May 2023

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Great breakfast with lots of choices. Nice new clean and comfortable rooms. We had dinner at Boomerang restaurant great local place.
Stayed 2 nights in Apr 2023

8/10 Good

Maria Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Nice location. Friendly staff. Clean.
Stayed 1 night in Apr 2023

10/10 Excellent

Cristiano, Napa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, super clean, excellent restaurant, easy parking.
Stayed 1 night in Apr 2023

6/10 Okay

Angela

Stayed 1 night in Oct 2022

10/10 Excellent

Sir Walter

Stayed 1 night in Aug 2022

10/10 Excellent

Sandra A

Stayed 1 night in Aug 2022

8/10 Good

Dipak

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022