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Hotel Luzernerhof

4.0 star property
Boardwalk/promenade hotel with 24-hour front desk and bar/lounge

Photo gallery for Hotel Luzernerhof

Lounge
Classic Penthouse | Private kitchen
Lobby
Classic Penthouse | Balcony
Triple Room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Free WiFi
The current price is NZ$277
includes taxes & fees
22 Apr - 23 Apr

Explore the area

Map
Alpenstrasse 3, Lucerne, 6004
  • Lion Monument
    ‪5 min walk‬
  • Chapel Bridge
    ‪8 min walk‬
  • KKL Lucerne
    ‪9 min walk‬
  • Zürich (ZRH)
    ‪64 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Espresso maker
Cable channels
Daily housekeeping
In-room safe
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Single Room

Single Room

Single Room

Highlights

Flat-screen TV
Hairdryer
Private bathroom
Espresso maker
Cable channels
Daily housekeeping
In-room safe
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Flat-screen TV
Sofa bed
Hairdryer
Private bathroom
Espresso maker
Cable channels
Daily housekeeping
In-room safe
  • 15 sq m
  • Sleeps 2
  • 3 Single Beds

View all photos for Double Room

Double Room

Double Room

Highlights

Flat-screen TV
Hairdryer
Private bathroom
Espresso maker
Cable channels
Daily housekeeping
In-room safe
  • 15 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Classic Penthouse

Classic Penthouse | Private kitchen

Classic Penthouse

Highlights

Deck/patio
Separate dining area
Individually decorated
Kitchen
Fridge
Dishwasher
Flat-screen TV
2 bedrooms
  • 70 sq m
  • Lake view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

About the area

Lucerne

Hotel Luzernerhof places you in the centre of Lucerne, within a short 5-minute stroll of Bourbaki Panorama and Lion Monument. Highlights at this hotel include free in-room WiFi. .Regina Bar is the hotel's own bar. Other amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. Continental breakfast is available daily between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Sights within a 10-minute walk of this 4-property class Old Town Lucerne hotel include Lucerne Town Hall and Chapel Bridge.

What's nearby

  • Lion Monument - 5 min walk - 0.5 km
  • Lucerne Town Hall - 8 min walk - 0.7 km
  • Chapel Bridge - 8 min walk - 0.7 km
  • KKL Lucerne - 9 min walk - 0.8 km
  • Swiss Transportation Museum - 3 min drive - 2.1 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 8 min walk
  • Basel (BSL-EuroAirport) - 67 min drive

Restaurants

  • ‪Confiseur Bachmann AG - ‬4 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Barbatti - ‬1 min walk
  • ‪Kanchi indian cuisine - ‬2 min walk
  • ‪Vesper - ‬2 min walk

About this property

Hotel Luzernerhof

Boardwalk/promenade hotel with 24-hour front desk and bar/lounge
Hotel Luzernerhof offers its guests a terrace, tour/ticket assistance, and concierge services. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge.

This 4-star Lucerne hotel is smoke free.

  • 1 building
  • 64 guestrooms or units
  • 6 levels
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
Hotel Luzernerhof offers 64 accommodations with espresso makers and a safe. 28-inch flat-screen televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Lucerne hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English, French, German

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  • Free WiFi
  • Breakfast available
  • Housekeeping
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The price is NZ$314
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (CHF 30 per day)
  • Onsite parking available only on request

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: CHF 20 for adults and CHF 15 for children
  • A bar/lounge

Restaurants on site

  • Regina Bar

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (60 centimetre wide door)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker

More

  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CHF 20 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.1 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.8 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately CHF 20 for adults and from CHF 15 for children
  • Nearby parking fee: CHF 30 per day (328 ft away)
  • Pet fee: CHF 20 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.

We should mention

  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Luzernerhof Lucerne
Hotel Luzernerhof
Luzernerhof Lucerne
Luzernerhof
Luzernerhof Hotel Lucerne
Hotel Luzernerhof Hotel
Hotel Luzernerhof Lucerne
Hotel Luzernerhof Hotel Lucerne

Frequently asked questions

What is the cancellation policy at Hotel Luzernerhof?

Hotel Luzernerhof offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Luzernerhof?

As of 18 Apr 2025, prices found for a 1-night stay for 2 adults at Hotel Luzernerhof on 22 Apr 2025 start from NZ$256.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Luzernerhof?

The closest beach to Hotel Luzernerhof is Seebad Eich (15.3 km).

Does Hotel Luzernerhof serve breakfast?

Yep, our visitors speak well of the continental brekkie here! Available daily from 7:00 AM to 10:00 AM, this is the place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Hotel Luzernerhof?

No, Hotel Luzernerhof does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Luzernerhof?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Luzernerhof?

Furry friends are welcome at Hotel Luzernerhof, with food and water bowls on offer.

Hotel Luzernerhof Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 256 out of 604 reviews
Rating 8 - Good. 222 out of 604 reviews
Rating 6 - Okay. 77 out of 604 reviews
Rating 4 - Poor. 31 out of 604 reviews
Rating 2 - Terrible. 18 out of 604 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

NIRAJ

Stayed 1 night in Jan 2025

8/10 Good

Cristina

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Location is perfect, rooms renovated and comfortable.
Stayed 3 nights in Dec 2024

8/10 Good

GEMMA, Henderson

Liked: Cleanliness, staff & service, property conditions & facilities
The location was great. Near the train station. The place is clean and staff were helpful. The issue I have is the Wifi and the smell of smoke as you enter the lobby and thus go to the hallway. Fortunately it doesn’t go through the room
Stayed 3 nights in Dec 2024

4/10 Poor

robin

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Smell of cigarette smoke everywhere

The entire hotel stinks of cigarette smoke from the bar/smokers lounge in the lobby area. As a non-smoker, this is almost unbearable. It's disgusting. Will not stay there again.
Stayed 1 night in Dec 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location for all things Lucerne

Walking distance from train station. Located in a very accessible area of Lucerne. The room was quite large and very comfortable. Lucerne is an extremely walkable city. As a city though, it did not feel like one. This hotel has a bus stop right outside the doors. I will definitely recommend this hotel to anyone going to Lucerne.
Stayed 2 nights in Oct 2024

10/10 Excellent

Stark

Travelled with partner
Liked: Amenities
Very close to the shopping and restaurants. The room was wonderful and the breakfast was a great way to start each day.
Stayed 2 nights in Dec 2024

6/10 Okay

Jackie-Yibin

Travelled with partner
Liked: Amenities, property conditions & facilities
The location of the hotel was very good - easy walk to the old town, train station and Lion Monument… also good that the room comes with a coffee machine, good for having something hot when need it. The hotel service was mediocre, we had to ask for new coffee supplies and transport pass. We mentioned to a lady at front that there was no service, she noted that we had mentioned it the previous evening but didn’t give any acknowledgement- such as an explanation or an apology. It was also a bit tricky to log on to wifi - had to provide a credit card or a phone number for code. Since we have an international number, it didn’t work for us but to give a CC. Without charge though.
Stayed 3 nights in Dec 2024

2/10 Terrible

Roxann

Disliked: Staff & service, room comfort

Terrible hotel

It was so hard we had to check out and go to a different hotel because it hurt our backs. No mini fridge to keep drinks or food in no toiletries left in the bathroom.
Stayed 2 nights in Dec 2024

8/10 Good

Ian

Stayed 1 night in Nov 2024

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel, perfect location

This was a lovely hotel right in the middle of Old Town Lucerne. Everything we wanted and needed was within walking distance, including the train station. The hotel was clean and modern. The front desk staff was extremely helpful. The hotel provided us free access to public transportation. What a nice bonus.
Stayed 2 nights in Dec 2024

10/10 Excellent

Aaron

Stayed 2 nights in Nov 2024

10/10 Excellent

Ana fernanda quinones

Stayed 1 night in Nov 2024

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location.!! Walkable area
Stayed 1 night in Dec 2024

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Left car in Migros parking lot and paid daily fee at hotel desk, much cheaper. Room was rather small but nice and the bathroom was lovely. Wonderful reception desk staff. Would stay here again.
Stayed 2 nights in Dec 2024

6/10 Okay

Meredith

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Nov 2024

6/10 Okay

Verified traveller

Disliked: Staff & service

Hotel services need improvement on hospitality

Morning breakfast service was terrible, server needs improvement on hospitality and politeness to guests.
Stayed 2 nights in Oct 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New Zealand solo traveler

Good clean and central hotel. Employees were very helpful and friendly. Would definitely recommend to all travelers.
Stayed 2 nights in Nov 2024

8/10 Good

Narissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked room for one night, check in was quick, efficient and staff was friendly. it was room number 500 with a view. Room was Clean and suited for one person. There was basic toiletries (towels, toilet paper,), also had a tea / coffee table. Room was basic but good enough for one night. Only negative was corridors had a smoky smell but once you enter room you don’t get that smell. Also, on check out I was able to leave my luggage to go sightsee and was able to return to collect it.
Stayed 1 night in Nov 2024

10/10 Excellent

Rene

Stayed 1 night in Jul 2024

10/10 Excellent

Natalia

Stayed 2 nights in Oct 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Clean.
Stayed 1 night in Nov 2024

8/10 Good

Janet

Stayed 2 nights in Oct 2024

10/10 Excellent

Richard, Salem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was small but well laid out and functional. Good location.
Stayed 1 night in Nov 2024

10/10 Excellent

Sara

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional and helpful staff. The room is clean and comfortable. It is in a very central location, but also convenient if you have to drive north. Just a little noisy because of the traffic
Stayed 1 night in Nov 2024