Entre Cielos Wine & Wellness Hotel

4.5 star property
Adults-only hotel with winery and full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Entre Cielos Wine & Wellness Hotel

Loft (SUITE LIMITED EDITION)
Exterior
Property grounds
Aerial view
40-inch Smart TV with satellite channels, Netflix, books

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Bar
    Bar
  • Spa
    Spa
  • Housekeeping
    Housekeeping
The price is NZ$1,056
includes taxes & fees
5 Dec - 6 Dec

Explore the area

Map
Guardia Vieja 1998, Vistalba, Luján de Cuyo, Mendoza, 5509
  • Nieto Senetiner Winery
    11 min walk
  • Chacras de Coria Town Square
    6 min drive
  • Lagarde Winery
    6 min drive
  • Mendoza (MDZ-Governor Francisco Gabrielli Intl.)
    40 min drive

Room options

Duplex (SUITE GRAN RESERVA)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 85 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Classic Double or Twin Room

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds

Luxury Suite (GRAN CRU)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 85 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Superior Double Room

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
  • 50 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds

Loft (VINEYARD)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
  • 42 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds

Loft (SUITE LIMITED EDITION)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 85 sq m
  • Vineyard view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Luján de Cuyo

A luxury stay in Luján de Cuyo awaits you at Entre Cielos Wine & Wellness Hotel. You'll be 0.9 km (0.6 mi) from Nieto Senetiner Winery and 5.7 km (3.6 mi) from Chacras de Coria Town Square. Highlights at this boutique hotel include a full-service spa, a winery and a restaurant. .A day of pampering at HAMAM SPA can include deep-tissue massages, aromatherapy and hydrotherapy along with access to the mud bath and sauna. For a drink, you can stop by the hotel's own lounge bar. Enjoy the Turkish bath/hammam, steam room and seasonal outdoor swimming pool as well as access to bike hire. 538 square feet (50 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Free buffet breakfast is available daily between 7:30 AM and 11:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 4.5-property class Luján de Cuyo hotel include Lagarde Winery and Palmares Open Mall.

What's nearby

  • Nieto Senetiner Winery - 11 min walk - 1.0 km
  • Chacras de Coria Town Square - 6 min drive - 5.8 km
  • Lagarde Winery - 6 min drive - 6.2 km
  • Palmares Open Mall - 9 min drive - 8.7 km
  • General San Martin Park - 15 min drive - 15.5 km

Getting around

  • Luján de Cuyo Station - 5 min drive
  • Mendoza (MDZ-Governor Francisco Gabrielli Intl.) - 40 min drive

Restaurants

  • ‪Villa Mansa Wine Hotel & Spa - ‬5 min drive
  • ‪El Mercadito - ‬6 min drive
  • ‪Bodega Vistalba - ‬4 min drive
  • ‪Cerveza Artesanal Holmes Brewery - ‬14 min walk
  • ‪Casa de Contratista - ‬6 min drive

About this property

Entre Cielos Wine & Wellness Hotel

Adults-only hotel with winery and full-service spa
A winery is on site. Entre Cielos Wine & Wellness Hotel offers its guests a full-service spa, a steam room, and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 538 square feet (50 square metres) and includes conference space. Spa services, a library, and a terrace are also featured at the luxury Entre Cielos Wine & Wellness Hotel. You'll have access to the outdoor pool at a partner property. An area shuttle within 25 kilometres and an airport shuttle (available 24 hours) are available for a fee. Limited free parking is available on a first-come, first-served basis. A complete renovation of Entre Cielos Wine & Wellness Hotel was completed in January 2024.

Smoking is allowed in designated areas at this 4.5-star Luján de Cuyo hotel.

  • 1 floor
  • 24 guestrooms or units
  • 2 buildings
  • 538 sq ft of conference space
  • 50 sq. m of conference space
  • Built in 2011
  • Buffet breakfast (free)
  • Winery on site
  • Deli
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Entre Cielos Wine & Wellness Hotel offers 24 accommodations, which are accessible via exterior corridors and feature free minibar items and laptop-compatible safes. Rooms open to furnished balconies. This individually decorated and furnished accommodation has separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 40-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include dressing gowns, slippers, designer toiletries and complimentary toiletries.

This Luján de Cuyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

HAMAM SPA has 4 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open selected days. Guests under 12 years old are not allowed in the spa.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 25 kilometres
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free secured, covered self parking on site
  • Limited on-site parking
  • Onsite parking options include a carport

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Entre Cielos Restaurante

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 538 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool umbrellas
  • Terrace
  • Vegetable garden
  • Vineyard

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open select days
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in public areas
  • Hardwood flooring in public areas
  • No lift
  • Smooth flooring in public areas

More

  • 1 floor
  • 2 buildings
  • At least 80% lighting from LEDs
  • Beaux Arts architecture
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch smart TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Meal delivery service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Entre Cielos Wine & Wellness Hotel

Children and extra beds

  • Children younger than 12 are not allowed at this adults-only property. All guests 12 and older are welcome.
  • Rollaway/extra beds are available for ARS 1100.00 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ARS 70000 per vehicle (one-way, maximum occupancy 3)
  • A late check-out fee will be charged
  • Rollaway bed fee: ARS 1100.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in December and close in March.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 12 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Entre Cielos
Entre Cielos Luján de Cuyo
Entre Cielos Hotel Lujan de Cuyo
Entre Cielos Lujan de Cuyo
Entre Cielos Mendoza/Lujan De Cuyo, Argentina
Entre Cielos Hotel
Entre Cielos Hotel Luján de Cuyo

Frequently asked questions

What is the cancellation policy at Entre Cielos Wine & Wellness Hotel?

Entre Cielos Wine & Wellness Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Entre Cielos Wine & Wellness Hotel?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Entre Cielos Wine & Wellness Hotel on 5 Dec 2024 start from NZ$1,056.02, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Entre Cielos Wine & Wellness Hotel?

Yep, Entre Cielos Wine & Wellness Hotel has a free self car park. Onsite parking is limited.

Is there a spa on site at Entre Cielos Wine & Wellness Hotel?

Yep, HAMAM SPA is available for guests. It has a hot tub, a steam room, a sauna and a mud bath. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as deep-tissue massages.

Does Entre Cielos Wine & Wellness Hotel have a pool?

Entre Cielos Wine & Wellness Hotel has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open from December to March.

What makes Entre Cielos Wine & Wellness Hotel a romantic place to stay?

A hot tub and couples spa treatments, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Entre Cielos Wine & Wellness Hotel.

Is Entre Cielos Wine & Wellness Hotel family-friendly?

No, Entre Cielos Wine & Wellness Hotel is an adults-only property.

Does Entre Cielos Wine & Wellness Hotel serve breakfast?

Yep, free buffet brekkie is served daily from 7:30 AM to 11:00 AM.

Is there a free airport shuttle available at Entre Cielos Wine & Wellness Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Entre Cielos Wine & Wellness Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Entre Cielos Wine & Wellness Hotel?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Entre Cielos Wine & Wellness Hotel?

No, pets and service animals are not allowed.

Entre Cielos Wine & Wellness Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 127 out of 179 reviews" "
Rating 8 - Good. 32 out of 179 reviews" "
Rating 6 - Okay. 10 out of 179 reviews" "
Rating 4 - Poor. 6 out of 179 reviews" "
Rating 2 - Terrible. 4 out of 179 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Elisabeth

Stayed 2 nights in Jun 2024

4/10 Poor

Luz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Nuno

Stayed 3 nights in May 2024

6/10 Okay

gilmarc, miami

Liked: Staff & service, amenities
Disliked: Cleanliness
Excellent staff and customer service. Howver, installations lsck hygiene and need remodeling stat
Stayed 3 nights in May 2024

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend! We stayed here on our honeymoon and it was a perfect place to relax and enjoy Mendoza. We stayed in a Villa in the vineyards it was incredible waking up amongst the vines (and an amazing view of the Andes). It was quiet, clean, and the a/c worked great. The breakfast had high quality food and the service was amazing. The hotel team was only one text away and they helped arranged a wine tour and taxi rides for us. Would definitely stay again.
Stayed 4 nights in Apr 2024

8/10 Good

jee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough activity in the hotel
Stayed 2 nights in Feb 2024

4/10 Poor

Myles, Redmond

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
There appears to be no onsite management to correct anything. Due to an airline strike we were delayed two days getting to our pre-paid reservation. Guests of other hotels were comped those nights. Entre Cielos said they would comp the last night that had been privately booked...all of this had to be done by them, through reservations. We were told the refund had been made, then they told us they could not do this. Never anyone with any authority onsite to even have a discussion. As part of the room you are provided a complimentary bottle of wine. When we took it to dinner they said there was a $30,000 peso ($25) corkage fee because that was provided by housekeeping not the restaurant, so we passed. Trying to arrange tours or spa visits was difficult and they confused my wife with another guest (totally different name). We tried arranging several offsite wine tours and they never did get it right even with screenshots of our prior conversations. Poor communication. This was supposed to be the highlight of our Argentina trip and turned out to be quite the opposite. Very disappointing
Stayed 3 nights in Jan 2024

8/10 Good

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

6/10 Okay

Doug

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

10/10 Excellent

Rosamaria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Jeremy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing. It was quiet and beautiful. The staff was very helpful in organizing our wine tours and dinner off of the property. I would definitely go back.

10/10 Excellent

Nestor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is like staying in Heaven! Everything was beyond our expectations!
Stayed 2 nights in Apr 2023

10/10 Excellent

Javeria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful vineyard hotel
This is a beautiful wine lodge and the lofts are exceptional. It feels lovely to wake and sleep within the vines. The breakfasts are great with a good selection. The dinners were ok but that could have just been the choice we made. Empanadas were great. It may have been nice to have had some evening entertainment. The hotel staff are friendly and professional. They did help quite a lot in organising vineyard tours. My feedback would be that they need to space out these tours at more realistic times as its feels like you're rushing around. You do pay a hefty premium for them to arrange transport and so you might be better off arranging your own taxi/uber for a fraction of the price. If the hotel do charge a premium for arranging transport then it could be that nicer cars are used. They should also make it very clear what is required to be paid in cash and what can be placed on credit card so that you come prepared.
Stayed 3 nights in Mar 2023

4/10 Poor

carmen ramon, miami

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Service was very bad. Staff not trained. Expensive for what it offers
Stayed 2 nights in Apr 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, rooms, and Staff was amazing!
Stayed 4 nights in Mar 2023

10/10 Excellent

Kay

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great convenient location in Mendoza. Gorgeous property with wonderful rooms. We had a Vineyard Loft for 5 nights and it could not have been better with a great view and patio right in the middle of the vineyard. We had a large two story suite the last night which was also excellent. We had massages and a Hamam treatment in the beautiful, peaceful spa. Wonderful staff and a very nice restaurant as well. Highly recommend.
Stayed 1 night in Mar 2023

10/10 Excellent

Abbygail L

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful retreat with wonderful and caring staff.
Stayed 2 nights in Mar 2023

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heaven on earth
Heaven on earth! We stayed in one of the cabins in the vineyards, its truly a magical setting to enjoy the wine in.
Stayed 2 nights in Feb 2023

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entre Cielos is a lovely, contemporary property with lovely rooms that are ready (after 12 years) for some refreshing. The Vineyard Loft rooms are particularly unique and private! A slightly longer walk to reach them, but golf cart service is available. Pool is lovely, hot tub was not working. By far their standout feature is a Turkish Hamam/Spa with outstanding treatments! Food service is limited, but delicious!
Stayed 3 nights in Feb 2023

8/10 Good

Keith

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel in beautiful setting
Wonderful hotel in a stunning setting. We stayed in a Vineyard Loft and our only criticism is that our twin beds were too narrow for comfort.
Stayed 7 nights in Feb 2023

8/10 Good

tom

Liked: Cleanliness, staff & service
Part of South American trip
We spent two nights in a wine loft…which was fun
Stayed 3 nights in Jan 2023

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this place
We love this place, the grounds are gorgeous, the rooms are fun and the location is great. Also the staff went above and beyond for us
Stayed 2 nights in Dec 2022

6/10 Okay

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place tough experience
The hotel is very beautiful and the spa fantastic but they have a disco club right next to the hotel that played loud music well past midnight both nights and we didn’t sleep much. They also overcharged us saying the exchange rate is low and required by law so we ended up paying almost double for our food and activities We tried to resolve with them but they refused to respond
Stayed 2 nights in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022