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Mercure Lyon Charbonnieres

4.0 star property
Eco-certified hotel with 24-hour fitness centre and sauna
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Mercure Lyon Charbonnieres

Exterior
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Bar (on property)
Fitness facility

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Room service
    Room service
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included

Explore the area

Map
78 bis route de Paris Route nationale 7, Charbonnieres-les-Bains, Rhone, 69260
  • Casino Le Lyon Vert
    4 min drive
  • EM Lyon Business School
    9 min drive
  • Basilica of Notre-Dame de Fourvière
    16 min drive
  • Lyon (LYS-Saint-Exupery)
    40 min drive

Room options

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Sofa bed - double
Blackout curtains
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, Multiple Beds

Superior Room, Multiple Beds

Superior Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Day bed
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Day bed
  • Sleeps 2
  • 1 Double Bed

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About the area

Charbonnieres-les-Bains

At Mercure Lyon Charbonnieres you'll be 2.1 km (1.3 mi) from Casino Le Lyon Vert and 2.5 km (1.5 mi) from EM Lyon Business School. Highlights at this eco-friendly hotel include a restaurant, free self-parking and a 24-hour gym. .The restaurant, Cap Ouest, serves French cuisine and is open for lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. 1615 square feet (150 square metres) of event facilities include meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, a sauna and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. .Within a 20-minute drive of this 4-property class Charbonnieres-les-Bains hotel, attractions include Bellecour Square and Tête d'Or Park.

What's nearby

  • Casino Le Lyon Vert - 4 min drive
  • Bellecour Square - 13 min drive
  • Hôtel de Ville de Lyon - 15 min drive
  • Place des Terreaux - 15 min drive
  • Basilica of Notre-Dame de Fourvière - 16 min drive

Getting around

  • Charbonnieres-les-Bains Les Flacheres Station - 9 min walk
  • Gare de Vaise Station - 10 min drive
  • Lyon (LYS-Saint-Exupery) - 40 min drive

Restaurants

  • ‪Sans Filtre - ‬6 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Hôtel le Beaulieu - ‬17 min walk
  • ‪Les 3 Brasseurs - ‬6 min drive
  • ‪RN Beer - ‬7 min walk

About this property

Mercure Lyon Charbonnieres

Eco-certified hotel with 24-hour fitness centre and sauna
Mercure Lyon Charbonnieres offers its guests a sauna and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 1615 square feet (150 square metres) and includes conference space. A terrace, multilingual staff, and a garden are also featured at the eco-certified Mercure Lyon Charbonnieres. Free self parking is available.

This 4-star Charbonnieres-les-Bains hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 3 levels
  • Conference rooms
  • 1615 sq ft of conference space
  • 150 sq. m of conference space
  • Built in 1973
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Lyon Charbonnieres offers 60 air-conditioned accommodations with minibars and a safe. A pillow menu is available. LCD televisions come with satellite channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 19 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cap Ouest

Family friendly

  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,615 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 steps to reach entrance
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1973
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday and Saturday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: EUR 8 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 per person
  • Pet fee: EUR 8 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 March to 13 May.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Hotel Lyon Charbonnieres
Mercure Lyon Charbonnieres
Mercure Lyon Charbonnieres Hotel
Mercure Lyon Charbonnieres Hotel
Mercure Lyon Charbonnieres Charbonnieres-les-Bains
Mercure Lyon Charbonnieres Hotel Charbonnieres-les-Bains

Frequently asked questions

What is the cancellation policy at Mercure Lyon Charbonnieres?

Mercure Lyon Charbonnieres offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Lyon Charbonnieres?

As of 15 Nov 2024, prices found for a 1-night stay for 2 adults at Mercure Lyon Charbonnieres on 14 Dec 2024 start from NZ$141.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Lyon Charbonnieres?

Yep, Mercure Lyon Charbonnieres has a free self car park.

Is Mercure Lyon Charbonnieres family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Mercure Lyon Charbonnieres is a hit with families.

Does Mercure Lyon Charbonnieres serve breakfast?

You bet, buffet brekkie is served weekdays from 6:30 AM to 10:00 AM and weekends between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Mercure Lyon Charbonnieres?

No, Mercure Lyon Charbonnieres does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Lyon Charbonnieres?

Yep, they've got a lounge bar and an onsite restaurant that serves French cuisine. Pre dinner cocktails anyone? The dining venue is closed on Sunday and Saturday.

What time are check-in & check-out at Mercure Lyon Charbonnieres?

Check-in begins at 3:00 PM. Check-out time is noon.

Mercure Lyon Charbonnieres Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 115 out of 283 reviews" "
Rating 8 - Good. 131 out of 283 reviews" "
Rating 6 - Okay. 24 out of 283 reviews" "
Rating 4 - Poor. 8 out of 283 reviews" "
Rating 2 - Terrible. 5 out of 283 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Whitney

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was dingy and felt old. The people were very nice, but I would not stay there again.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Very Good hotel very clean and modern room
Stayed 2 nights in Dec 2021

6/10 Okay

Verified traveller

Mercury stay
Fine
Stayed 1 night in Sep 2021

10/10 Excellent

Nans

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reference stay in Charbonnieres
The hotel is very convenient for any stop North of Lyon, close from Charbonnieres and Tassin city centers. The hotel restaurant is very good and has enough choices for a week stay. The room is always clean, with a comfortable bed. The service is also great, I had a minor remark about the room which I communicated to the staff and that was resolved immediately.
Stayed 3 nights in Jun 2021

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dogs allowed.
Great hotel for overnight stop. They allow dogs in the bedroom which is amazing.
Stayed 1 night in Dec 2020

4/10 Poor

Giordano Luca

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
The AC was not working and we struggled to find a replacement with them. The staff did not seem commited to resolve the situation and it looked like it was missing ownership and accountability.
Stayed 1 night in Aug 2020

8/10 Good

M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, good price!
This hotel is great if you ate visiting a family in Charbonnières-les-Bains or a business there. There’s also a good restaurant there. The price was also good.
Stayed 1 night in Jul 2019

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Lovely room and great hotel.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Satisfied with service. Restaurant food was very good. Its a pity they are not open on weekends
Stayed 5 nights in Sep 2018

8/10 Good

Terry

Liked: Cleanliness, property conditions & facilities, room comfort
Business stay
This was just an overnight business trip. Good standard of accommodation and a very nice meal. Bar opens around 6.00pm but closes early, around 9.00pm on this stay. Nice enough for me on a business stop.
Stayed 1 night in Jul 2018

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Trip
Two day business trip staying at the Mercure, one of the best hotels I've stayed at... and I travel a lot! Rooms were clean, new decor, very spacious with all the amenities you would need. The restaurant was superb, great quality food and drink. Will definitely stay here again.

8/10 Good

Dominique, Cleveland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel a bit far from Lyon center
Good experience . Air conditionning a bit weak, hate to think what it would be in summer. Very good restaurant but closed on week ends
Stayed 3 nights in Sep 2017

8/10 Good

Ehab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Nans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great comfortable stay
super nice refurbishment of the hotel, I liked all the decoration, felt welcoming and comfortable. Staff always nice, good restaurant and nice breakfast although this last one is slightly expensive.

8/10 Good

Stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Mary Patricia, Tucson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient and Pleasant
Breakfast was fabulous and staff very helpful.

8/10 Good

Ross, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel - excellent food
Was there for 4 nights on business. Chose this hotel as it was closest to my client's office, and to avoid long taxi journeys from central Lyon. (the traffic in Lyon is notorious during rush hour) The evening meals in the restaurant is absolutely top-notch (and indeed my taxi driver told me it was one of the best places to eat in Lyon) - although I did find one of the older waiters a bit rude. A smile would have resulted in a generous tip, instead I didn't leave anything. Breakfast is also good, and a good selection of things to choose from. The rooms are small and the bedroom was a little tired - but the bathroom was modern and seemed recently done (room 221). Overall - I would stay here again. Be aware - the taxis from the airport are expensive (90 euros at night, and 70 euros in the day). If you are here a few days and money is tight - it is probably cheaper to hire a rental car.

8/10 Good

Michael, Oxford

Liked: Cleanliness, property conditions & facilities, room comfort
Easy to find, Easy to Park and excelent food
I arrived late after a horrendous drive from Lyon Airport in the worst weather ever! However, I was greeted is a friendly manor and most professionally, I was in my room within 3 minutes. Showered and relaxing in the restaurant within 30. Food was good, price fair. Will I stop there again? Definitely!

8/10 Good

George, Athens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice for business trip only
The restaurant had very limited choices and the staff there was not friendly at all. The rest of the people in the hotel were very professional and nice

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ideal location for business trip
comfortable and friendly customer service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel stop over
The hotel was quite quiet when we stayed, so the car parking was easy. The staff were very helpful getting foam pillows etc. The rooms are on the small side, but the bed is large and comfortable and their was a separate wardrobe area and bath which was great. The breakfast / minbar was very much hotel prices so we skipped this and dinner was not available on the night we stayed, but there is plenty located nearby so was not an issue.

10/10 Excellent

patricia, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easter visit to Charbonnieres
We went to visit relatives living in the area and our room had just been refurbished and was spotlessly clean. The staff were very polite and friendly. The only hiccup was that we had to drag our suitcase up 2 flights of stairs as there is no lift.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good alternative to hotels in town
The hotel has a great restaurant, but it is better to order only one dish to avoid having your restaurant tab exceed the room cost. Breakfast, although acceptable, is also extremely overpriced for what is provided. If you control the amount you eat and skip breakfast, it's a worthwhile experience. Ask for a room on the back side of the hotel to avoid the traffic noise. Internet worked well and parking was included, with easy access to the motorway a short distance from the hotel.