8/10 Good
Hannah
Travelled with family and small children
5 Oct 2024
We really enjoyed our stay. We were really happy with our free upgrade on our room. The staff were all friendly and the hotel facilities were fab.
The hotel could maybe do with a bit of an upgrade on some areas, especially the outer areas with the views from our room. And some communal areas were a bit tatty.
The breakfast was spot on. Lots choice and delicious.
We went to the restaurant on the Friday evening and were very disappointed. We had to wait for an hour and half before we got our food. This was due to a glitch on the iPads but once this was established the food was still slow which isn’t ideal with little children. Our starter was inedible, we had pork crackling, it was too hard. My burger was awful but the rest of the food was all nice. The drinks were also very slow in coming. We were not given any discount for our bad experience which I felt was disappointing. But the staff were very nice and trying their best.
Overall though we really enjoyed our stay
Hannah
Stayed 2 nights in Sep 2024